Holiday Inn Express Hotel & Suites Clovis by IHG

Hotels
•
Holiday Inn Express
8 (117 reviews)
4728 N Prince St, Clovis, New Mexico, 88101 , Clovis , US
+1 575-935-8777

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Facilities

Fitness facilities
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (many positive mentions)
Comfortable rooms and good bed in several reviews
Reasonably priced / good value
Good location near restaurants and shopping
Repeat customers / strong overall recommendations
Clean and quiet in multiple stays
Cons:
Unclean rooms reported (hairs, residue, dirty comforter)
Amenities unavailable: hot tub and pool closed in several reports
Wi‑Fi outages and elevator issues mentioned
Instances of rude or unhelpful front desk staff
Breakfast sometimes cold or limited
Occasional room maintenance problems (toilet, blinds, bed quality)

Categories

Cleanliness
6.5
Mixed but notable negative mentions: several reviews report unclean rooms (hairs, residue, dirty comforter) and one detailed complaint about dirty bathroom and overall room condition.
Service
8.5
Mixed service reports: multiple positive notes about friendly/helpful staff and return customers, but a few incidents of rude or short-tempered front desk interactions and slow receipt/checkout assistance.
Location
9
Generally positive: described as a good location close to restaurants and a Walmart and convenient for guests.
Room Quality
7.5
Mostly comfortable and well-appointed rooms in many reviews, though some issues noted (bed quality complaints, blinds stuck, toilet not flushing in one case).
Amenities
6.5
Negative mentions: hot tub frequently closed/under renovation, pool closed in some stays, Wi‑Fi outages reported — several guests noted limited or unavailable amenities.
Value for Money
8.5
Seen as reasonably priced with required amenities for short stays; several guests are repeat customers indicating perceived good value.
Food and Beverage
7.5
Breakfast generally described as 'okay' or adequate with a decent selection, but occasional comments about cold items and limited/slowly replenished options.
Overall Experience
10
Overall positive sentiment from many repeat guests and strong recommendations, despite some notable negative incidents that impacted a subset of stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Amenities

Enjoy a stay at Holiday Inn Express Hotel & Suites Clovis with access to a fitness center and complimentary Wi-Fi. Start your day with a free buffet breakfast on weekdays and relax with a TV in the common area.

Comfortable Accommodations

Experience comfort in one of the 80 air-conditioned rooms, each equipped with a microwave and flat-screen TV. Stay connected with free Wi-Fi and unwind with cable programming. The private bathrooms feature complimentary toiletries for your convenience.

Ideal Location

Situated just minutes away from North Plains Mall and Hillcrest Park Zoo, our hotel offers easy access to popular attractions. Explore Clovis with ease and make the most of your stay.

Book your stay now at Holiday Inn Express Hotel & Suites Clovis for a memorable experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8
Based on 117 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 10
D
David
10
Pros:

Always,…I am glad when I have stayed with them

2025-10-12 • via Nuitee
L
Lee
10
Pros:

The hotel was worthy of it's five star recommendation. Check in person. Was great and room was clean. If I'm back here I'll stay here again.

2025-10-09 • via Nuitee
P
Pamela
10
Pros:

Enjoyed our stay. Very nice rooms. Friendly staff.

2025-09-29 • via Nuitee
V
Victor
2
Pros:

Room was not clean at arrival late night. Had to wait for them to prepare room.

2025-09-17 • via Nuitee
S
Sonyia • family
6
Pros:

Property was adequate. Father needs copy of receipts that he never received. Can you send me or him a duplicate? He is insisting on paying me back for the room since my husband reserved them on our card. I never got a final bill either.

2025-09-16 • via Nuitee
J
jesse
10
Pros:

Excellent

2025-09-01 • via Nuitee
K
Kelly
10
Pros:

Had a great stay!

2025-09-01 • via Nuitee
L
Linda
8
Pros:

The hot tube wasn't available. But it was bery nice

2025-08-16 • via Nuitee
C
Carol
2
Pros:

The hotel was clean and the room was comfortable. There had been a storm the night before so the wifi was out, but that was okay. This hotel is reasonably priced with all the amenties you will need for a night or two stay. Breakfast was okay too.

2025-07-24 • via Nuitee
W
Wesley
6
Pros:

Room was nice, only problem was the pool was closed and the Wi-Fi didn’t work.

2025-07-22 • via Nuitee
V
Verified traveler
4
Dirty Rooms and Rude Staff
Pros:

No amenities such as pool, wifi, tv, etc were available. Room was not clean. There were hairs and dark residue in the shower. Beard trimming in the sink and boogers on the wall next to the sitting chair. When asking about some type of refund or different room the front desk staff was very short tempered and rude. Upon check out, wanted to get a printed receipt but nobody was available for 20min then i see the front desk staff walk back in from outside with their phone. She says she "couldn't" print a receipt since i didn't book the room through the property. Breakfast was cold. I will never stay at Holiday Express again.

2025-07-20 • via Nuitee
L
Liliana • family_with_children
8
Pros:

We come to this hotel every year. We usually have an excellent experience but the person who checked us in was very rude. She checked us in and out. It’s unfortunate.

2025-06-22 • via Nuitee
C
Cindy
10
Pros:

Always a great stay! The rooms are a decent size, very clean and the staff are super great!

2025-06-11 • via Nuitee
L
Lisa
10
Pros:

I am a return customer so that tells you how much I like staying here -- simple, clean, excellent customer service!

2025-06-10 • via Nuitee
B
Brittany • family_with_children
10
Pros:

It was an amazing hotel experience

2025-05-23 • via Nuitee
D
Debbie • family
10
Pros:

Good hotel

2025-05-16 • via Nuitee
M
Matthew • partner
10
Pros:

Great Stay, Friendly Staff

2025-04-15 • via Nuitee
G
Guillermo
10
Begging to be my favorite hotel chain
Pros:

Hotel is in great condition, good location near to restaurants and a walmart

2025-03-09 • via Nuitee
C
Charis • family
10
Pros:

I like Holiday Inn Express. The only dislike I have is being all the way down the hall. I’d rather be close to the elevator and the first floor.

2025-03-09 • via Nuitee
S
Sharon • family
10
Pros:

Nice

2025-02-16 • via Nuitee