Holiday Inn Express & Suites Dayton South Franklin by IHG

Hotels
•
IHG
8.3 (155 reviews)
851 Commerce Center Drive, Franklin, Ohio, 45005 , Franklin , US
+1 937-746-1094

listing image 1
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Facilities

Elevator
Gift shops or newsstand
Conference space
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
24-hour business center
See all facilities

Review Highlights

Pros:
Clean rooms and daily housekeeping
Quiet stays reported by many guests
Friendly, helpful staff and quick check-in
Good breakfast and coffee
Convenient, central and safe location
Comfortable beds and bedding
Cons:
Intermittent A/C problems in some rooms
Noise from rooms above / floors shaking reported
Limited breakfast seating at busy times
Streetlight/curtain and minor room finish issues
Some maintenance needs (pool windows, flashing parking lot light)
Housekeeping knocking early in morning
Front desk wouldn't print final bill for Expedia bookings

Categories

Cleanliness
8.9
Multiple reviews emphasize rooms are very clean, daily maid service, fresh towels and bedding; cleanliness is a consistent positive.
Service
8.6
Staff repeatedly described as friendly, helpful and accommodating with quick check-in; a few service hiccups (Expedia bill printing, early housekeeping knock) temper the score.
Location
8.5
Several mentions of convenient, central and safe location (close to Walmart, walkable to venues, near Dayton), making it a strong point.
Room Quality
7.3
Rooms are generally comfortable and mostly updated, but repeated reports of A/C failures, pounding/noise from above, streetlight/curtain issues and occasional trim/finish problems lower this score.
Amenities
7.8
Basic amenities present (breakfast, pool) and usable, though guests note limited breakfast seating, pool/window maintenance and a flashing parking lot light as negatives.
Value for Money
8.6
Multiple guests state the price is right and would stay again, indicating good perceived value overall.
Food and Beverage
8.2
Breakfast is generally described as good with decent coffee; criticism focuses on limited seating for larger groups rather than food quality.
Overall Experience
8.5
Overall positive sentiment: many repeat stays and recommendations thanks to cleanliness, staff and location, offset by occasional significant room/maintenance issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Recreational Activities and Fitness
Take advantage of the indoor pool and 24-hour fitness center for a relaxing stay.

Convenience and Business Amenities
Enjoy complimentary wireless internet access, daily on-the-go breakfast, and a 24-hour business center.

Event Spaces and Meeting Rooms
With 1000 square feet of conference space and 2 meeting rooms, this hotel is perfect for your events.

Book your stay at Holiday Inn Express & Suites Dayton South Franklin, an IHG Hotel for a convenient and comfortable experience.

Important information:

  • Pool access available from 10 AM to 10:00 PM.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 155 reviews
Cleanliness: 8.9
Service: 8.6
Location: 8.5
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 8.2
Overall Experience: 8.5
D
Danny • family
10
Pros:

Had a great stay!

2025-09-29 • via Nuitee
L
Lori • family
8
Pros:

Quiet, comfortable room. Good breakfast.

2025-09-27 • via Nuitee
R
Raymond • partner
6
Pros:

Older building that looks like it was up dated in last couple of years. Windows needs to be replaced in pool, and some of the rooms.
Nice place and I would stay here again.

2025-09-26 • via Nuitee
A
Autumn • family_with_children
10
Pros:

Very clean. Easy check in. Quiet.

2025-09-22 • via Nuitee
C
Catherine
8
Nice stay
Pros:

Stayed overnight while traveling. Clean. Quiet. Mostly updated. Staff friendly and helpful. Some noise from room above us.

2025-09-11 • via Nuitee
W
William • partner
10
Pros:

Excellent a/c and location for all our needs

2025-09-03 • via Nuitee
J
Jack
10
Pros:

CLEAN

2025-09-02 • via Nuitee
S
Sharon • partner
8
Pros:

This is a nice hotel. Very nice staff.

2025-09-02 • via Nuitee
A
Allison
10
Pros:

Great! Could use more breakfast seating options, especially for a larger group. But greatness quick and easy check in too.

2025-09-01 • via Nuitee
V
Veronica • family_with_children
10
Pros:

Staff is absolutely amazing!! So nice and helpful, super clean! Every day maid service, clean towels and bedding and if you need anything there’s always someone to help you! Great food and coffee!! Will come back again!!

2025-08-30 • via Nuitee
C
Cynthia
10
Pros:

Room was nice and clean. Bed and pillows very comfortable.

2025-07-28 • via Nuitee
N
Nichole
6
Pros:

Large street lights shining bright into a room with no curtains does not equal a good night sleep. When did hotels get away from curtains?

2025-07-26 • via Nuitee
H
Henry • partner
10
Pros:

It was just a stop over for me.
Price is right.

2025-07-24 • via Nuitee
L
Lisa M • family
10
Pros:

Quick check-in, walkable to music venue

2025-07-22 • via Nuitee
J
jbI1568VF • NONE
10
Pros:

1st time staying at this location, but we would stay there again. We did have an issue with the 1st room we had - the A/C wasn’t working correctly. They came and checked it out, and offered to move us to a different room. 2nd room was great, no issues. We did not get to try out the free breakfast either morning, but noticed that it was open 6am-10am - longer than a lot of hotels. Never made it down to the pool either, but it’s not something that we would have used anyway. Close enough to Dayton and many good restaurants. Check out was easy and quick!

2025-07-20 • via Tripadvisor
J
juliette • friends
8
Pros:

Centrally located to local amenities and staff was friendly and helpful.

2025-07-07 • via Nuitee
D
Derrick
8
Pros:

The only annoying thing I didn't like was that they wouldn't print out a final copy of our bill because we booked thru Expedia.

2025-06-30 • via Nuitee
R
Regan
10
Nice place
Pros:

We were staying with a group but we did not book with them. Staff was friendly. Everything was very clean. My only complaint would be that check-out isn’t until noon, which is great, but housekeeping started knocking on our door to clean our room at 8:30.

2025-06-27 • via Nuitee
C
Charles
10
Pros:

Easy check-in, quiet room, everything worked. Location was ideal.

2025-06-27 • via Nuitee
S
Shirley
10
Pros:

I LOVE this property. I feel safe and it’s close to Walmart. Just the perfect location and the staff is very friendly.

2025-06-27 • via Nuitee