Holiday Inn Express Hotel & Suites Fairburn by IHG

Hotels
•
IHG
8.9 (167 reviews)
7905 Senoia Rd., Fairburn, Georgia, 30213 , Fairburn , US
+1 678-674-2200

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Facilities

Elevator
ATM/banking
Gift shops or newsstand
Fireplace in lobby
Television in common areas
Free breakfast
Multilingual staff
Internet access in public areas - high speed
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean rooms cited by many guests
Helpful and friendly staff (named staff praised)
Comfortable beds and good suite options
Excellent, varied breakfast
Good parking and convenient nearby restaurants/shopping
Quality complimentary toiletries
Reliable Wi‑Fi for many guests
Cons:
Isolated pest report (roach)
Occasional AC/temperature and cooling problems
Plumbing/toilet failures reported during some stays
Check-in issues: long lines, lack of information at check-in
Some unhelpful/unwelcoming staff reports
Thin walls/noise disturbances
Room assignment problems (booked king received two queens); some amenities missing (towels, shower soap) in isolated cases

Categories

Cleanliness
8.2
Many guests explicitly praised cleanliness («very clean», «clean room», «cleanliness»), but there are isolated but significant negative reports (roach in bathroom, missing towels/shower soap) that lower this from target.
Service
9.4
Service is frequently praised with multiple mentions of helpful staff and named employees going above and beyond (Kiyamara, Steven); however a few reviews cite unhelpful or unwelcoming staff and slow check-in which are noted but outweighed by positive reports.
Location
8.5
Mixed comments: several guests appreciated proximity to shopping and restaurants, while others called the area awkward or noted a poor location. Balanced slightly above average.
Room Quality
8
Rooms often described as comfortable and appropriately sized (nice suites, comfortable beds), but serious issues were reported in some stays (AC failure, rooms not cooling, toilet problems, thin walls, wrong bed assignment), reducing this score.
Amenities
9.3
Amenities receive strong praise: excellent breakfast selection/quality, complimentary toiletries and usable Wi-Fi cited, plus convenient parking; minor notes (no Apple Pay) do not heavily impact this.
Value for Money
8.9
Not directly discussed in reviews; assigned the target overall rating as a neutral/default per instructions.
Food and Beverage
9.4
Breakfast is frequently described as excellent with lots of choices and good quality, supporting a high score for food and beverage offerings.
Overall Experience
9.5
Overall sentiment is largely positive with many 'great stay' and 'perfect' comments and consistent praise for cleanliness and staff; a minority of severe negative incidents (pest, plumbing, AC) lower consistency but do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Recreational Facilities
Enjoy access to a 24-hour fitness center and a seasonal outdoor pool during your stay at Holiday Inn Express Hotel & Suites Fairburn.
Amenities Galore
Benefit from complimentary wireless internet, a buffet breakfast, and a fireplace in the lobby. Additional perks include a 24-hour business center, dry cleaning services, and free self-parking.
Comfortable Accommodations
Relax in one of the 85 air-conditioned rooms featuring pillowtop beds and premium bedding. Stay entertained with LED televisions and satellite programming, and freshen up in private bathrooms with complimentary toiletries.
Book your stay at Holiday Inn Express Hotel & Suites Fairburn, an IHG Hotel, and experience convenience and comfort near the airport.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.9
Based on 167 reviews
Cleanliness: 8.2
Service: 9.4
Location: 8.5
Room Quality: 8
Amenities: 9.3
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.5
M
mab2369 • Family • Austin, Texas
10
Great stay
Pros:

Lady at desk very nice and helpful. Very clean nice atrium area. Nice size rooms. Excellent breakfast, lots to choose from and great quality. Nice stay!

2026-05-05 • via Tripadvisor
C
camdenc2023 • Business
10
Great for Overnight Stay
Pros:

The bed was so comfortable and the WiFi worked well. No complaints!

2026-03-12 • via Tripadvisor
J
Jodi
6
Pros:

I’ve stayed at a number of different Holiday Inn Express’ locations across the country and this is one of the more “just okay” locations I’ve ever seen.

2025-10-12 • via Nuitee
P
Paula
2
Pros:

Unhelpful staff. Poor location.

2025-10-11 • via Nuitee
D
Demey
10
Pros:

Great staff clean room

2025-10-05 • via Nuitee
V
Verna
10
Pros:

Parking was good, just needed more staff at check in long lines just one person. But she handled it professionally and courtesy.

2025-10-04 • via Nuitee
B
Bruce
10
Pros:

Very clean and comfortable hotel. Great suite.

2025-10-04 • via Nuitee
B
Beyan
10
Pros:

Clean n convenient

2025-09-27 • via Nuitee
P
Priscilla
10
Pros:

I was very comfortable. I felt safe and shopping, but not too far. And local restaurants are close of grabbing something quickly for breakfast. I enjoyed myself.

2025-09-24 • via Nuitee
H
Harvey
10
Pros:

Great stay enjoyed relaxing

2025-09-20 • via Nuitee
P
P5945JGjasont • Family
6
Decent but…
Pros:

Nice, as are all the Holiday Inn Expresses, but the room didn’t have enough towels and there was no shower soap. Breakfast was good.

2025-09-14 • via Tripadvisor
H
Heidi
10
Pros:

Helpful staff

2025-09-07 • via Nuitee
K
Kenneth
10
Pros:

Great

2025-09-05 • via Nuitee
T
Tawanna
10
Highly recommend
Pros:

My stay was absolutely PERFECT. Love the cleanliness, comfort, welcoming vibe of the entire facility and staff. The brand choice of bathroom toiletries were definitely a plus as well. Simple to done but I love they had actual hand soap and lotion by the sink. Plus got to enjoy my Ohio State game after my road trip and relax before heading out for the day.

2025-09-03 • via Nuitee
I
Irene • family
2
Pros:

I booked a room with a king bed and received 2 queens.
When I tried to call the front desk to request king bed, there was no button for front desk. Hit reservation button which gave me national reservation desk who tried to give me phone number of front desk. I then went down to the front desk. She said because I had booked room with Expedia that I was not guaranteed a king bed and that they did not have one available. Also didn’t give me any info at check in such as time for breakfast, Wi-Fi info, etc. just handed me the keys.

2025-08-30 • via Nuitee
P
Patrick
10
Pros:

Well run and clean, the area is a little awkward to get to but that's not really on them.

2025-08-30 • via Nuitee
T
T5964BJmorgana • Business
8
Business trip
Pros:

Kiyamara made the check in experience very helpful . Went above and beyond to get me situated and comfortable I appreciate her warm greeting and comforting service.

2025-08-29 • via Tripadvisor
K
Kenneth
10
Pros:

Awesome host

2025-08-29 • via Nuitee
M
Marshay
10
Pros:

No comments. Everything was very nice.

2025-08-25 • via Nuitee
T
Tameika
10
Pros:

Interesting to note they do not accept apple pay. Excellent property

2025-08-22 • via Nuitee