Holiday Inn Express Hotel & Suites Smyrna-Nashville Area by IHG

Hotels
•
Holiday Inn Express
8.2 (410 reviews)
2565 Highwood Boulevard , Smyrna , us
+1 615-893-9992

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast options
Comfortable beds
Cons:
Dirty areas reported
Pool closed
Misleading distance to events

Categories

Cleanliness
7.53
Multiple mentions of dirty areas, including the bathroom, and some rooms had bad smells.
Service
9
Staff were described as polite and friendly, with good service noted in several reviews.
Location
8.54
Good location mentioned, although some found the distance to attractions misleading.
Room Quality
7.99
Rooms were comfortable and clean, but some had issues like bad smells and sagging mattresses.
Amenities
7.52
Pool and hot tub were notably closed, disappointing many guests.
Value for Money
8.48
Generally considered good value based on the experience, though some were disappointed by the missing amenities.
Food and Beverage
8.03
Breakfast received positive comments, although some expected more options.
Overall Experience
8.5
Overall, guests had a positive experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:55

Property Description

Indulge in Relaxation
Experience comfort and convenience at our Holiday Inn Express, just minutes from downtown Smyrna. Unwind in our indoor heated pool or soak your worries away in the whirlpool.

Modern Amenities
Our rooms are designed with your comfort in mind, featuring earth-toned decor, flat-screen TVs, and in-room coffee makers. Stay connected with free Wi-Fi and enjoy the convenience of ironing facilities.

Start Your Day Right
Wake up to a delicious hot breakfast buffet, complete with freshly-baked cinnamon rolls and steaming coffee. Stay informed with a complimentary daily newspaper delivered to your room.

Ready to experience a perfect blend of relaxation and convenience? Book your stay at the Holiday Inn Express Hotel & Suites Smyrna-Nashville Area today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 410 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
B
Bril • couple • us
10
2026-08-17 • via Nuitee
P
Phyllis • couple • us
10
2026-08-15 • via Nuitee
H
Hannah • family_with_children • us
10
2026-07-15 • via Nuitee
J
Jamey • couple • us
10
Pros:

Very clean and comfortable.

2026-06-26 • via Nuitee
K
Keefer • solo_traveller • us
9
Great stay, fast check in
Pros:

Clean and quiet

Cons:

Nothing

2026-06-24 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

Si

2026-06-22 • via Nuitee
J
Junior • solo_traveller • us
9
I will stay again and take my own pillow.
Pros:

Breakfast was fine, lots of choices.

Cons:

Pillows caused neck pain. They were way to fluffy with not enough support.

2026-06-19 • via Nuitee
K
Kileah • couple • us
8
Wonderful breakfast, comfortable beds, could be a little cleaner but wasnt terrible.
Pros:

It was convenient to where we were needing to commute to with lots of wonderful eating options around. The breakfast was also wonderful and delicious. The lady doing the breakfast was exceptional and so very kind and sweet. Can’t say enough good about her.

Cons:

The pool wasn’t the cleanest. It was very cloudy and dirty looking. We made the best of it because it was extremely hot outside and it was nice to just cool off. However, it was very dirty looking. Also, our shower was backed up and took forever to drain.

2026-06-18 • via Nuitee
K
Kayla • couple • us
7
Pros:

the hotel itself was well kept and had all the essentials

Cons:

front desk staff was terrible. she was talking on the whole for our entire check in process

2026-06-14 • via Nuitee
G
Green • solo_traveller • us
9
2026-06-13 • via Nuitee
L
Lizano • solo_traveller • us
7
Pros:

Las camas estan bien

Cons:

El desayuno pesimo es mejor qur cobren el desayuno y que den algo bueno

2026-06-10 • via Nuitee
Z
Zoe • couple • us
8
The stay wasn’t anything crazy, did the job. HOWEVER the staff was beyond amazing. I left an item that should’ve been go
Pros:

The location was perfect for a next day trip to Nashville on our roadtrip. Located by tons of food and shopping options

Cons:

The room was slightly dated and it was musky in there

2026-05-30 • via Nuitee
K
Kevin • couple • us
10
Close to where I have to go
Pros:

The breakfast was good. The hotel was near my family that live 3 minutes away from the hotel.

Cons:

My girlfriend would like more fruit options for breakfast. Maybe an apple or some grapes. Not asking for much since we were only there for a few days, but if this goes across all Holiday Inns and we need to stay at one again, I'm sure guests would appreciate more options.

2026-05-29 • via Nuitee
C
Cross • solo_traveller • us
10
Great Hotel
Pros:

The breakfast was excellent and the staff was very friendly.

Cons:

I had a problem with getting WiFi on my laptop. I was also looking for a Christian channel in my room and they didn't offer one.

2026-05-27 • via Nuitee
L
Laura • couple • us
8
2026-05-19 • via Nuitee
S
Sharon • family_with_children • us
7
2026-05-18 • via Nuitee
P
Patricia • couple • us
10
Pros:

The staff and breakfast were great.

Cons:

Guests in the rooms near me were terrible. Blo king the hallways while I was trying to leave my room, as well as being noisy until late into the night.

2026-05-18 • via Nuitee
L
LINE • couple • us
6
Disappointed that the hot tub was closed. Would not have stayed here is we had known this.
Pros:

Room was nice and clean

Cons:

Hot tub closed....very disappointed in this as having a hot tub is a MUST for us

2026-05-14 • via Nuitee
V
Veronica • couple • us
8
2026-05-11 • via Nuitee
T
Tammy • couple • us
8
Pros:

N/A

Cons:

N/A

2026-05-08 • via Nuitee