Holiday Inn Express Hotel & Suites Smyrna-Nashville Area by IHG

Hotels
•
Holiday Inn Express
8.2 (391 reviews)
2565 Highwood Boulevard , Smyrna , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast options
Comfortable beds
Cons:
Dirty areas reported
Pool closed
Misleading distance to events

Categories

Cleanliness
7.53
Multiple mentions of dirty areas, including the bathroom, and some rooms had bad smells.
Service
9
Staff were described as polite and friendly, with good service noted in several reviews.
Location
8.54
Good location mentioned, although some found the distance to attractions misleading.
Room Quality
7.99
Rooms were comfortable and clean, but some had issues like bad smells and sagging mattresses.
Amenities
7.52
Pool and hot tub were notably closed, disappointing many guests.
Value for Money
8.48
Generally considered good value based on the experience, though some were disappointed by the missing amenities.
Food and Beverage
8.03
Breakfast received positive comments, although some expected more options.
Overall Experience
8.5
Overall, guests had a positive experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:55

Property Description

Indulge in Relaxation
Experience comfort and convenience at our Holiday Inn Express, just minutes from downtown Smyrna. Unwind in our indoor heated pool or soak your worries away in the whirlpool.

Modern Amenities
Our rooms are designed with your comfort in mind, featuring earth-toned decor, flat-screen TVs, and in-room coffee makers. Stay connected with free Wi-Fi and enjoy the convenience of ironing facilities.

Start Your Day Right
Wake up to a delicious hot breakfast buffet, complete with freshly-baked cinnamon rolls and steaming coffee. Stay informed with a complimentary daily newspaper delivered to your room.

Ready to experience a perfect blend of relaxation and convenience? Book your stay at the Holiday Inn Express Hotel & Suites Smyrna-Nashville Area today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 391 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
R
Ronetta • couple • us
8
In looking to move to Tennessee.
Pros:

Nice selection to choose from.

Cons:

N/A

2026-04-25 • via Nuitee
A
Austin • couple • us
10
2026-04-22 • via Nuitee
L
La'Qusha • family_with_children • us
9
2026-04-17 • via Nuitee
K
Kellie Carter • solo_traveller • us
10
2026-04-14 • via Nuitee
K
Kelly • extended_group • us
10
Great place, nice and clean, staff friendly
Pros:

It was nice and clean

Cons:

The only downside was the hot tub wasn’t available

2026-04-11 • via Nuitee
E
Erick • solo_traveller • us
10
Pros:

Everything

2026-04-07 • via Nuitee
M
Merriam • couple • us
8
Pros:

Nice

Cons:

Nice

2026-04-06 • via Nuitee
• family_with_children • us
9
2026-04-05 • via Nuitee
S
Smith • family_with_children • us
9
2026-03-26 • via Nuitee
C
Chris • family_with_children • us
5
Pros:

Everyone was friendly and it was clean.

Cons:

I booked the hotel because of the indoor pool. When I got there no one said the pool was broken and it was not online that it was. And with the ice storm here in the area I didn't want to risk trying to find another hotel.

2026-01-30 • via Nuitee
H
Heather • couple • us
6
Overall it was pleasant
Pros:

Clean, water pressure

Cons:

Pool and hot tub was closed and that was the only reason we booked there. My daughter loves our mini vacations

2026-01-22 • via Nuitee
J
Jamie • family_with_children • us
10
2026-01-20 • via Nuitee
M
MARTIN • solo_traveller • us
8
Overall, a good value.
Pros:

Good coffee
If you offer bagels, you should consider providing cream cheese.
Oatmeal was “not nice”.

Cons:

See above…also, Keirig (sp?) in room was broken.

2026-01-19 • via Nuitee
K
Kim • family_with_children • us
3
2026-01-19 • via Nuitee
A
Angela • couple • us
10
2026-01-19 • via Nuitee
R
Rhyan • family_with_children • us
10
2026-01-15 • via Nuitee
M
Michelle • couple • us
9
2026-01-12 • via Nuitee
A
Amy • family_with_children • us
10
Pros:

Everyone was so kind and professional. Everything was perfect. Looking to book again soon.

Cons:

I honestly have no complaints

2025-12-23 • via Nuitee
M
Michelle • family_with_children • us
8
It was ok for the time we were there.
Pros:

Location room and breakfast

Cons:

Staff wasn’t very friendly
Hot tub wasn’t working.
Seating needs repaired.

2025-12-22 • via Nuitee
D
Deandrea • extended_group • us
10
2025-12-18 • via Nuitee