Crowne Plaza Festival City by IHG

Very good and comfortable stay

Super spacious suite, easily accommodated 4 of us.
Super view of the creek, we never tired of looking across at the skyline
10 minutes from the airport, arranging the transfer through the hotel is highly recommended, £40 each way.
The staff are super helpful from the seamless check in to our departure, and everyone is so courteous, we honestly felt like royalty, and the food was superb. We had a half board option and it represented fantastic value. I can strongly recommend the Anise world buffet which is in the hotel next door.
Our rooms were made up every day and with fresh bottles of water to replace the empties. A particular mention to Rahul our housekeeper who was always so very helpful.
I recommend this hotel 100% and will be returning next year.

The hotel was clean, ran efficiently and they really look after their guests. The swimming pools were lovely clean towels every day very helpful staff cannot fault our trip

I appreciate Mr Zubair outstanding service always whenever I come to crowne plaza DFC he used to guide his staff to prepare my room as I like to be, he is one of the best people I meet, very cooperative doing his best to satisfy clients which affect positively in crowne plaza brand image.

Excellent service! Very helpful and friendly staff. Breakfast was accommodating to all diets and Peter was an excellent waiter.Would highly recommend.

Beautiful breakfast with even more beautiful view! Best time is at sunrise - to see the city becoming alive.
Jonnel and team was so helpful
Thank You

Staff were excellent and so helpful. Reception, breakfast staff (amazing breakfast) and pool side, especially the lovely Innocent who looked after us when we were by the pool and was a ray of sunshine so special thanks to him. Cannot recommend this hotel enough as a perfect setting, walking distance undercover to the shopping mall and all its amazing shops and restaurants - hope to stay again with you.

It was a great experience to theis hotel every thing is very proffesionally done by man kumar and sohel supervisor they are more good then our expectation i wil defenatily recomened this hotel and this staff to everyone who is coming to dubai.

The best bar i have visited in festival city Belgian beer cafe has good beers and food especially the Belgian burger
i would also like to appreciate the staff Salah,Tenzing,Tanveer,Antony,Courage,Shalu,Muna,Sam,Pasan,Cleophas and the rest i may i have forgotten

Great stay, great location and fantastic rooms and facilities. A big shout and thanks to Ranjan from room service for your perfect assistance.

Very nice and clear rooms my room was clean everyday by Fazal he’s great person ,Hotal is great to stay , well come back again .

I stayed at crawn plaza hotel me and my family so much fun !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Breackfast was fantastic !!!!!!!!!!!!!
Mina and yoon both are so kind and give us best serivce ever!!!!!!!!!!!
Thanks to all serivec team !!!!!!!!!!!

Breakfast was absolutely amazing , our waiter Anish was absolutely fantastic! Everything that we needed he was quick to help us with. We never ran out of coffee or cappuccino.

Amazing, some of the staff are very good, have a good place . Nice room and clean. And good atmosphere and and nice room good for a friend to relax and for the family as well

Very good hotel with good service and always smiling people. A comfortable stay here. Rooms are super clean, and housekeeping lady Ms Faith is doing a great work.

Amazing customer services and welcoming by the very special front desk staff Maryam and Avun .
Clean room good food and fantastic location

Loved it
Clean
Friendly staff
Amazing breakfast
Nice view
Relaxing colors in the rooms

Was attending a medical conference stayed two night. A Very classy hotel all staff are highly trained professional charming people. Thank you Arun for the smooth check in.

Room was very nice and clean. You can choose between the 3 types of people they have. The view is very beautiful of the city.

Breakfast was very good, they have international foods so many choices. The outdoor seating was very nice with this beautiful weather and the amazing view of Dubai.

Prayer rooms are available on the ground floor.

A very nice pool area, gym and spa, a kids area was also available. Although it was cold outside but they kept the pool warm throughout.

Festival city mall is connected from the ground floor. One of the best malls in Dubai.

Special thanx to all the staff who made our stay special and memorable including reception, house keeping and car valet parking.

One of the best hotel stays. It is obvious there is good management going on. Highly recommended. Thank you again for the wonderful conference weekend.

Here with luzia , nilukshi in kidz club at intercontinental festival city
They are very nice babysitter, polite , friendly and so kind with kidz
Ypu can trust them when you swim closed to the club . Also they welcome people and happy to help them anything .

We had a wonderful stay at Crowne Plaza Dubai Festival City and couldn’t fault the experience. From the moment we arrived, the staff truly stood out. The front-of-house team were warm, professional, and welcoming, the porters were efficient and friendly, and the service from the waiters throughout our stay was exceptional. The lifeguards were always attentive and professional, and the housekeeping team kept our room immaculate, ensuring everything was spotless and comfortable each day.

The location of the hotel is fantastic. Being situated in Festival City gave us a more local and relaxed feel compared to some of the busier tourist areas, while still offering easy access to everything we needed. The direct connection and short walk to Dubai Festival City Mall was incredibly convenient, making shopping, dining, and entertainment effortless.

The buffet dining experience was another highlight of our stay. The food was high-end, beautifully presented, and offered an excellent variety, with high-quality ingredients and flavours that exceeded expectations for a buffet. Each meal felt well thought out and consistently delicious.

Overall, Crowne Plaza Dubai Festival City offers outstanding service, a superb location, and excellent dining. We thoroughly enjoyed our stay and would happily return in the future.