Crowne Plaza Hotel Harrisburg-Hershey by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.6 (743 reviews)
23 South 2nd Street , Harrisburg , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Cons:
Limited food options
Cleanliness issues

Categories

Cleanliness
6.99
Several reviews noted issues with cleanliness, including unclean carpets and noise from other guests.
Service
8.46
Most reviews highlighted helpful and friendly staff, but some inconsistencies noted in customer service.
Location
8.5
Convenient location mentioned positively for access to events and overall accessibility.
Room Quality
6.95
Rooms described as comfortable but issues with size and other functionalities were present.
Amenities
7.48
Mentioned lack of smart TVs and limited availability of food services.
Value for Money
7.94
Overall perceived value is decent, but lack of free coffee and other thoughtful touches noted.
Food and Beverage
6.49
Criticism over restricted food and beverage availability during late hours.
Overall Experience
7.96
Overall a mixed experience with strengths in service and location, but notable weaknesses in amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:03

Property Description

City-Centric Luxury

Rooftop Fitness with a View
Enjoy a workout with a view at our rooftop fitness center overlooking the city. Stay active while taking in the stunning cityscape.

Delightful Dining Experience
Indulge in American cuisine at Twenty Three, our on-site restaurant open for breakfast, lunch, and dinner. Unwind at the lounge during the daily happy hour.

Book now to experience the perfect blend of comfort and convenience at Crowne Plaza Hotel Harrisburg-Hershey.

Important information:

Please note pool use requires a reservation at this time. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 743 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 6.49
Overall Experience: 7.96
T
Terry • solo_traveller • us
9
It Was Short, But It Was Well Worth The Stay
Pros:

Staff was friendly, helpful and wonderful. Valet did a great job. I only stayed one night so didn't get a chance to check out a lot more, but everything was great. No complaints at all.

Cons:

I don't have complaints. I wish there was more room besides the bed and the wall, but that's really nitpicking. I wish there was a snack vending machine on my floor.

2026-05-14 • via Nuitee
A
Andrew • solo_traveller • us
10
Pros:

The staff is always extremely attentive, friendly and helpful

2026-05-07 • via Nuitee
H
Høynes • solo_traveller • no
10
2026-05-01 • via Nuitee
E
Edgar • couple • us
5
Is was just okay.
Pros:

The breakfast waitress & the king-size bed.

Cons:

Room temperature was unpredictable...very cold.
Unplugged the ac.
The food was average and the room was small for the price.

2026-04-30 • via Nuitee
R
Reinert • solo_traveller • us
7
2026-04-26 • via Nuitee
T
Tierny • couple • us
10
2026-04-25 • via Nuitee
V
Veronica • family_with_children • us
4
Pros:

Pool

Cons:

No hot tub or continental breakfast for thr high price. My 4 year old said it was a disaster because he disnt get waffles.

2026-04-21 • via Nuitee
D
Dejah • couple • us
6
2026-04-19 • via Nuitee
S
Sarah • couple • us
10
2026-04-11 • via Nuitee
V
Vivien • family_with_children • fr
8
2026-04-07 • via Nuitee
W
Wright • solo_traveller • gb
6
Pros:

Valet staff were very helpful

Cons:

evening food choice very limited, hotel a bit run down.

2026-04-07 • via Nuitee
A
Amor fati • family_with_children • us
10
Pros:

Everything was spectacular!

Cons:

Everything was really enjoyable!

2026-04-06 • via Nuitee
A
Aurel • couple • us
10
Definitely great place to stay
Pros:

Everything

Cons:

The staff

2026-03-30 • via Nuitee
T
Thelemarque • solo_traveller • us
7
2026-03-29 • via Nuitee
T
Tom • couple • us
2
Wont be back
Pros:

Good breakfast

Cons:

In a tough area
Rooms were very dated

2026-03-28 • via Nuitee
K
Kara • couple • us
7
2026-03-26 • via Nuitee
N
Nando • solo_traveller • us
5
Horrible
Pros:

Location

Cons:

The room looks like someone were sleeping on it before i got there. One of the bed very wrinkly. The nightstand placed not well, its almost in the middle not go against the wall and weird position. The AC/Heater made a loudddddd sound. I decided to turn it off and sleep in coldness

2026-03-23 • via Nuitee
R
Rebecca • family_with_children • us
9
2026-03-18 • via Nuitee
S
Small • couple • us
8
2026-03-17 • via Nuitee
R
Robyn • extended_group • us
6
2026-03-16 • via Nuitee