Crowne Plaza Hotel Harrisburg-Hershey by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.6 (719 reviews)
23 South 2nd Street , Harrisburg , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Cons:
Limited food options
Cleanliness issues

Categories

Cleanliness
6.99
Several reviews noted issues with cleanliness, including unclean carpets and noise from other guests.
Service
8.46
Most reviews highlighted helpful and friendly staff, but some inconsistencies noted in customer service.
Location
8.5
Convenient location mentioned positively for access to events and overall accessibility.
Room Quality
6.95
Rooms described as comfortable but issues with size and other functionalities were present.
Amenities
7.48
Mentioned lack of smart TVs and limited availability of food services.
Value for Money
7.94
Overall perceived value is decent, but lack of free coffee and other thoughtful touches noted.
Food and Beverage
6.49
Criticism over restricted food and beverage availability during late hours.
Overall Experience
7.96
Overall a mixed experience with strengths in service and location, but notable weaknesses in amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:03

Property Description

City-Centric Luxury

Rooftop Fitness with a View
Enjoy a workout with a view at our rooftop fitness center overlooking the city. Stay active while taking in the stunning cityscape.

Delightful Dining Experience
Indulge in American cuisine at Twenty Three, our on-site restaurant open for breakfast, lunch, and dinner. Unwind at the lounge during the daily happy hour.

Book now to experience the perfect blend of comfort and convenience at Crowne Plaza Hotel Harrisburg-Hershey.

Important information:

Please note pool use requires a reservation at this time. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 719 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 6.49
Overall Experience: 7.96
A
Aurel • couple • us
10
Definitely great place to stay
Pros:

Everything

Cons:

The staff

2026-03-30 • via Nuitee
T
Thelemarque • solo_traveller • us
7
2026-03-29 • via Nuitee
T
Tom • couple • us
2
Wont be back
Pros:

Good breakfast

Cons:

In a tough area
Rooms were very dated

2026-03-28 • via Nuitee
K
Kara • couple • us
7
2026-03-26 • via Nuitee
N
Nando • solo_traveller • us
5
Horrible
Pros:

Location

Cons:

The room looks like someone were sleeping on it before i got there. One of the bed very wrinkly. The nightstand placed not well, its almost in the middle not go against the wall and weird position. The AC/Heater made a loudddddd sound. I decided to turn it off and sleep in coldness

2026-03-23 • via Nuitee
R
Rebecca • family_with_children • us
9
2026-03-18 • via Nuitee
S
Small • couple • us
8
2026-03-17 • via Nuitee
S
Sierra • extended_group • us
10
2026-03-16 • via Nuitee
R
Robyn • extended_group • us
6
2026-03-16 • via Nuitee
J
jointfilms • Solo travel • United States
8
Good stay
Pros:

Was here for a night. The location is very convenient right on 2nd St within waking distance to lots of restaurants, shops, entertainment and the river. Valet parking was $25. Staff were fast and friendly. My room was on 9th floor and faced 2nd St. In the AM there was construction going on down there and kind of made the morning a little rough. Not the hotel’s fault just a heads up. At night everything was quiet and peaceful. Bed was comfortable. Shower pressure was good. The room itself was pretty compact. They have fitness room and indoor pool that I was looking forward to taking advantage of that morning but other personal circumstances prevented that.

2026-03-12 • via Tripadvisor
C
Craig • extended_group • us
8
2026-03-11 • via Nuitee
T
Tempest • solo_traveller • us
9
Would recommend to anyone looking for a safe place to stay downtown.
Pros:

Friendly staff, clean room, comfortable bed, and great location! Also found free street parking beside the building.

Cons:

Woken up early due to some kind of maintenance, but not entirely their fault.

2026-03-09 • via Nuitee
S
sydney • couple • us
6
2026-02-28 • via Nuitee
M
Michelle • solo_traveller • us
10
Beautiful room and friendly staff
2026-02-27 • via Nuitee
M
Meagan • family_with_children • us
8
2026-02-23 • via Nuitee
C
Campbell • family_with_children • us
10
Pros:

Employee staff were accommodating and friendly. Hotel was clean and beautiful.

Cons:

Breakfast is way too expensive¡!!!!

2026-02-13 • via Nuitee
B
brian • family_with_children • us
5
Friendly staff, dated hotel
Pros:

Staff was friendly, attentive and helpful.

Cons:

Rooms were dated , items in room were dirty. Very loud all night with doors slamming.

2026-02-12 • via Nuitee
F
Fisher • family_with_children • us
10
2026-02-10 • via Nuitee
U
Umar • couple • us
10
I would recommend this property to all of my family and friends
Pros:

Everything

Cons:

I liked everything about the property

2026-01-31 • via Nuitee
J
Joseph • solo_traveller • us
1
2026-01-29 • via Nuitee