Mercure Aix-en-Provence La Duranne Gare TGV

Hotels
Accor
8.6 (110 reviews)
97 Rue Docteur Albert Aynaud, Parc de la Duranne, Aix-en-Provence, Bouches-du-Rhone, 13100 , Aix-en-Provence , FR

Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Helpful concierge
Clean and spacious rooms
Good food quality
Cons:
Hard bedding
Limited staff during off-peak times

Categories

Cleanliness
8.51
The suite was clean and well laid out.
Service
8.98
Concierge was incredibly helpful and provided excellent assistance.
Location
8.52
Close to downtown and the railway station.
Room Quality
8.67
The suite was comfy and spacious for families.
Amenities
8.5
Small swimming pool available, but nice overall.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.51
Food quality, including breakfast and lunch, was very good.
Overall Experience
8.58
Overall positive experience, despite a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:29

Property Description

Welcome to Mercure Aix-en-Provence La Duranne Gare TGV, where comfort meets convenience in the heart of Aix-en-Provence.

Recreational Oasis
Unwind in our seasonal outdoor pool, or enjoy breathtaking views from our tranquil terrace and serene garden. The perfect retreat for relaxation awaits you.

Gastronomic Delights
Dine at our on-site Restaurant de L Arbois, featuring a lively bar/lounge, or indulge in room service for a cozy night in. Our buffet breakfast will energize your day, served with care every morning.

Connectivity & Comfort
Stay connected with complimentary Wi-Fi and relax in one of our 58 plush guestrooms, complete with premium bedding and LCD televisions. Your comfort is our top priority.

Experience the charm of Aix-en-Provence — book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MRS

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.6
Based on 110 reviews
Cleanliness: 8.51
Service: 8.98
Location: 8.52
Room Quality: 8.67
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 8.51
Overall Experience: 8.58
P
Paul family
10
Pros:

Arriving late after a cancelled flight the concierage was incredabily helpful, and his humour helped with what had been a long day. He also advised on connection options and arranged a taxi for us.
The suite was comfy, clean and well laid out. There was space for all 4 of us with the two children sharing the sofa bed.

2025-09-23 via Nuitee
V
Verified traveler
8
Pros:

Très bien sauf la litterie TROP DURE

2025-09-05 via Nuitee
D
Daniel
6
Pros:

Une même et seule personne le dimanche pour s’occuper de la réception du bar et de tout autre service.

2025-08-12 via Nuitee
X
Xavier
8
Nice hotel
Pros:

Calm. Small swimming pool but nice. Parking rapidly full. Close to downtown aix 15´ and 7’ from railway station

2025-08-10 via Nuitee
M
Mathilde-Thea
10
Rigtig fint hotel.
Pros:

Rigtig fint hotel. Personalet var søde og hjælpsomme. Vær opmærksom på, at frokost kun er muligt i restauranten på bestemte dage og slutter tidligt. Al maden – morgenmad, frokost og aftensmad – var rigtig lækker. + Lækker, men lidt kold pool.

2025-08-04 via Nuitee
U
Ulrich partner
8
Pros:

Schönes Hotel. Die Lage ist sehr ruhig. Keine Gläser auf dem Zimmer. Keine Toilettenpapierhalter.

2025-07-08 via Nuitee
S
Stephanie family
10
Pros:

Chambre très propre et neuve
Petit déjeuner copieux
Je recommande

2025-06-22 via Nuitee
G
Glaucio
10
Excelente hotel em Aix en Provence.
Pros:

Um hotel com muito conforto e funcionarias muito simpaticastambem.
Ele fica longe do centro mas, nao e um problema porque voce estara de carro. Se nao estiver, estara fazendo o passeio errado. O carro 'e fundamental para conhecer a Provence.
Cafe da manha com grande selecao de paes e queijos, ovos iogurtes, e um espremedor de laranjas pra fazer um suco fresco nahora.
Cama e travesseiros muito confortaveis.
Eu ficaria hospedado aqui novamente, com certeza.

2025-06-09 via Nuitee
O
Olivier
10
Pros:

Très bien

2025-06-08 via Nuitee
C
Claire
8
Pros:

Hôtel et restaurant très correct un en retrait du centre d Aix
Hôtel pris pour séjour professionnel mais avec des infrastructures agréables terrasse pour l apéritif piscine…
Le personnel est agréable également et le petit dej est complet
Sucré salé impeccable !!

2025-05-29 via Nuitee
H
Harlan partner
8
Pros:

staff are very warm and helpful.

2025-01-16 via Nuitee
E
Emilie Vannier
10
Extraordinaire
Pros:

Une équipe incroyable de jour comme de nuit, un hôtel magnifique, une chambre et une suite magnifique, une équipe toujours là pour nous arranger et être à l’écoute de besoins Élise a été au top pour gérer notre arrivée tantôt monsieur, qui gère la nuit, parfait, une personne extraordinaire

2025-01-14 via Nuitee
F
Fabien
6
Pros:

Froid dans la chambre. Insonorisation perfectible.

2024-12-31 via Nuitee
V
Verified traveler
10
Pros:

Le réceptionniste était au petit soin.
Tres bon contact.

2024-09-27 via Nuitee
C
Chris
10
We’ve holidayed there twice and would again
Pros:

Desk receptionist absolutely first class. Very helpful. All the team very friendly, helpful and efficient. Restaurant (August menu) and Pool good. Suite very comfortable and air conditioned (essential). Well placed to get to/from Aix TVG and Aix (with car). TGV good to get quickly into Marseille. We had a comfortable stay. Parking and overflow at Hotel is gated (at night). Good access to main roads. Few restaurants nearby; others a short drive.

2024-08-07 via Nuitee
D
Daniel J
10
Pros:

This is more business hotel as it is in more industrial area, great facility, good food just limited area

2024-07-11 via Nuitee
M
Marieta partner
8
Pros:

To be fair, they are undergoing renovations and there was lotsa construction. Taking that into account, was nice but location is not very convenient and you’ll need a car. Good restaurant :)

2024-06-16 via Nuitee
S
Samy
2
Pros:

Je ne sais pas a qui revient la responsabilité, mais quand je paye plus de 300€ la chambre sur l'application avec unprix affiché a l'entrée qui oscille entre 179 le 2 juin et 199 la veille, je me sens totalement floué, par l'hôtel et par l'application.

2024-06-03 via Nuitee
J
JOHN family
10
Pros:

OUT OF TOWN BUT VERY VERY FRIENDLY STAFF AND VERY NICE MODERN VERY CLEAN HOTEL.
IT IS BEST TO GET A TAXI IN TO THE CENTRE OF AIX WHICH COSTS ABOUT 30/40 EUROS BUT WELL WORTH THE EFFORT

2024-05-21 via Nuitee
C
Christian
6
Pros:

Convenable sans plus… Mais a la défaveur de l’endroit, des travaux importants pas mentionnés au moment de réserver … un hôtel / RESTAURANT fermé le vendredi soir (après 800kms de voiture ça calme) et personne pour vous conseiller une table sympa dans le coin. On se faisait une joie pourtant de découvrir l’endroit. Bien pour des Pro de passage, pas pour de la villégiature.

2024-05-04 via Nuitee