Mercure Hotel Wiesbaden City

Hotels
Mercure
8 (2131 reviews)
Bahnhofstr. 10-12 , Wiesbaden , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Decent room quality
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.25
Some reviews mentioned issues with cleanliness, particularly in bathrooms and under beds.
Service
8.75
Numerous reviews praised the friendly and helpful staff.
Location
8.75
Many guests appreciated the central and convenient location of the hotel.
Room Quality
7.75
Overall good room quality, although some mentioned that renovations are needed.
Amenities
7.25
Some amenities are noted to be small or limited, such as the fitness center and pool.
Value for Money
8.25
Most guests felt the pricing was reasonable given the services provided.
Food and Beverage
8.25
Breakfast received positive feedback for its variety and quality.
Overall Experience
7.75
General sentiment of satisfaction with the stay, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:47

Property Description

Modern Rooms with Complimentary WiFi
The Mercure Hotel Wiesbaden City offers tastefully furnished modern rooms equipped with air conditioning and hot drink-making facilities. Enjoy complimentary WiFi access during the first 24 hours of your stay, ensuring you stay connected throughout.

Dining and Relaxation Options
Indulge in delicious international cuisine at the on-site restaurant, unwind with a drink at the bar, or soak up the sun on the beautiful summer terrace. The hotel provides a welcoming ambience for guests to dine and relax in style.

Convenient Business and Fitness Facilities
For business travelers, take advantage of the 24-hour business centre and 6 conference rooms available. Stay on top of your workout routine at the modern fitness room. Whether for work or leisure, Mercure Hotel Wiesbaden City caters to all your needs.

Book now to experience the perfect blend of comfort and convenience at Mercure Hotel Wiesbaden City.

Important information:

When booking the family room, please inform Mercure Hotel Wiesbaden City in advance how many guests will be staying so the room can be prepared. The rooms are cleaned every 2 days.

WiFi access is complimentary.For high speed internet, there is an additional cost.

The wellness area is free of charge and can be used within every room booked.

Please note that the swimming pool is open
Monday 06:00AM-01:45PM, 06:30PM 11:00PM
Tuesday 06:00AM-01:45PM, 06:30PM 11:00PM
Wednesday 06:00AM-01:45PM, 06:30PM 11:00PM
Thursday 06:00AM-01:45PM, 06:30PM 11:00PM
Friday 06:00AM-11:00PM
Saturday 06:00AM-11:00PM
Sunday 06:00AM-11:00PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2131 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 7.75
J
Jessica solo_traveller us
9
2026-04-11 via Nuitee
P
Pascal solo_traveller de
8
2026-04-11 via Nuitee
T
Thomas solo_traveller de
8
2026-04-10 via Nuitee
R
Raphaela solo_traveller de
9
Perfekt!
2026-04-10 via Nuitee
S
Seth solo_traveller in
9
Nice and efficient
Pros:

Clean and well connected

Cons:

May be more water bottles of drinking water

2026-04-10 via Nuitee
C
Coe family_with_children cy
8
Pros:

Great location
Rooms were dated but spacious
Indoor pool was bit small for the Easter weekend as many families were using it
Breakfast was expensive at 24 euros also parking at 18 euros a day ( we had 2 cars for 4 dsys) so worked out very expensive

2026-04-08 via Nuitee
J
Johanna family_with_children de
9
Wir haben spontan gebucht, völlig problemlos. Tiefgarage dabei, super Lage, Preis-Leistung sehr gut. Kinderfreundlich
2026-04-08 via Nuitee
M
Mary solo_traveller gb
10
2026-04-07 via Nuitee
H
Herbert couple de
7
Lage des Hotels ist gut, Frühstück ebenso
Pros:

sehr gute Lage, ruhiges Zimmer

Cons:

Duschen verursacht Pfützen im Bad

2026-04-07 via Nuitee
I
ilker bey solo_traveller de
10
2026-04-06 via Nuitee
B
Boris family_with_children ch
7
Schnelles Check-in und Check-our, super zentrale Lage, für eine Nacht durchaus empfehlenswert, ab zwei Nächte Alternativ
Pros:

Schneller, professioneller Check-in & Check-out

Cons:

Reinigung nur alle zwei Tage der Umwelt zuliebe? Für mich eher ein Trick die Kosten zu senken leider auf Kosten der Qualität. Für einen business Besucher wahrscheinlich eher unproblematisch, aber für eine Familie mit zwei Kindern nicht gut. Mülleimer waren schnell überfüllt, Toilettenpapier fehlte; man kann den Service auch ökologischer machen, nicht immer gleich alle Handtücher wechseln und so. Aber die Umsetzung in Bad Homburg hat leider nicht überzeugt.

2026-04-06 via Nuitee
T
Tatjana family_with_children lt
8
2026-04-06 via Nuitee
A
Aline family_with_children nl
6
Prima hotel maar temperatuur en echt niet te doen en kamers kunnen schoner.
Pros:

Mooie entree en top locatie

Cons:

Ontzettend warm in het hotel en de kamer. Helaas alleen met airco op 100% aan voor uren lang en veel lawaai, te verkoelen. Daarnaast was de kamer stoffig en niet heel schoon.

2026-04-06 via Nuitee
D
Daniel family_with_children de
8
2026-04-05 via Nuitee
M
Miray family_with_children nl
10
2026-04-05 via Nuitee
G
gary solo_traveller us
8
Pros:

Modern. Clean. Good location

Cons:

No comfortable chair or mini refrigerator in room

2026-04-05 via Nuitee
I
Isabelle family_with_children fr
8
2026-04-05 via Nuitee
Y
Yuliia family_with_children ua
7
2026-04-04 via Nuitee
N
Nadia couple de
10
2026-04-03 via Nuitee
Y
Yvonne solo_traveller us
5
Ok for a one-night stay
Pros:

The hotel was clean and in a good location. I appreciated being able to check in a couple of hours early

Cons:

The room temperature could not be regulated and room was very hot. Windows could only open couple of inches at top which was of no help. I prefer having in-room coffee facilities.

2026-04-03 via Nuitee