Mercure Hotel Wiesbaden City

Hotels
•
Mercure
8 (2254 reviews)
Bahnhofstr. 10-12 , Wiesbaden , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Decent room quality
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.25
Some reviews mentioned issues with cleanliness, particularly in bathrooms and under beds.
Service
8.75
Numerous reviews praised the friendly and helpful staff.
Location
8.75
Many guests appreciated the central and convenient location of the hotel.
Room Quality
7.75
Overall good room quality, although some mentioned that renovations are needed.
Amenities
7.25
Some amenities are noted to be small or limited, such as the fitness center and pool.
Value for Money
8.25
Most guests felt the pricing was reasonable given the services provided.
Food and Beverage
8.25
Breakfast received positive feedback for its variety and quality.
Overall Experience
7.75
General sentiment of satisfaction with the stay, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:47

Property Description

Modern Rooms with Complimentary WiFi
The Mercure Hotel Wiesbaden City offers tastefully furnished modern rooms equipped with air conditioning and hot drink-making facilities. Enjoy complimentary WiFi access during the first 24 hours of your stay, ensuring you stay connected throughout.

Dining and Relaxation Options
Indulge in delicious international cuisine at the on-site restaurant, unwind with a drink at the bar, or soak up the sun on the beautiful summer terrace. The hotel provides a welcoming ambience for guests to dine and relax in style.

Convenient Business and Fitness Facilities
For business travelers, take advantage of the 24-hour business centre and 6 conference rooms available. Stay on top of your workout routine at the modern fitness room. Whether for work or leisure, Mercure Hotel Wiesbaden City caters to all your needs.

Book now to experience the perfect blend of comfort and convenience at Mercure Hotel Wiesbaden City.

Important information:

When booking the family room, please inform Mercure Hotel Wiesbaden City in advance how many guests will be staying so the room can be prepared. The rooms are cleaned every 2 days.

WiFi access is complimentary.For high speed internet, there is an additional cost.

The wellness area is free of charge and can be used within every room booked.

Please note that the swimming pool is open
Monday 06:00AM-01:45PM, 06:30PM 11:00PM
Tuesday 06:00AM-01:45PM, 06:30PM 11:00PM
Wednesday 06:00AM-01:45PM, 06:30PM 11:00PM
Thursday 06:00AM-01:45PM, 06:30PM 11:00PM
Friday 06:00AM-11:00PM
Saturday 06:00AM-11:00PM
Sunday 06:00AM-11:00PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2254 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 7.75
S
Stefanie • family_with_children • de
8
Pros:

Gute Lage, in der Nähe zum Hauptbahnhof, der beiden Kunst Museen und der Innenstadt. Nettes Personal, gutes Frühstück und schöner Pool Bereich

2026-05-30 • via Nuitee
S
Sneki • solo_traveller • rs
5
Cons:

Schmutzig
, kleine Zimmer, und keine Zahnbürsten und zahnpaste

2026-05-30 • via Nuitee
B
Bianca • solo_traveller • de
1
Pros:

Direkt in der Stadt

Cons:

Personal- absolut unverschämt und unhöflich

Flecken auf Boden und Vorhang
Keine schöne Aussicht

Tiefgarage viel zu teuer und viel zu eng alles beieinander

2026-05-29 • via Nuitee
G
Geert Bart • extended_group • nl
7
Goed en prettig verblijf met heerlijk ontbijt. Kamers iets achterstallig onderhoud.
Pros:

Het ontbijt is écht geweldig. Heel uitgebreid! Bedden liggen goed. Zwembad en gym zijn erg lekker. Genoeg handdoeken, een badjas e.d. Service goed!

Cons:

De kamer mag hier en daar wel wat onderhoud hebben, vooral de badkamerdeur. Verder maakt de airco wel wat lawaai 's nachts, dus oordopjes zijn een aanrader, want daarmee heb je een stille en heerlijk koele nachtrust. De afzuiging van de badkamer kan ook wat krachtiger.

2026-05-29 • via Nuitee
J
Jürgen • couple • de
5
Cons:

Bad und Toilette war unterdurchschnittlich / Rost in der Badewanne usw. Hatte ich auch schon vor Ort bemängelt

2026-05-28 • via Nuitee
J
Jonathan • solo_traveller • de
6
2026-05-28 • via Nuitee
B
Björn • couple • de
8
Ein schönes in perfekter Lage und sauberes Hotel was wir auf jeden Fall weiterempfehlen werden, allerdings müssen die Kl
Pros:

Soweit alles, die Lage, das frühstück ( nur Frühstück gebucht ) super

Cons:

Das man beim duschen das ganze Bad unter Wasser hat, war total blöd.
Wir hatten eine halbe Rolle Toilettenpapier auf dem Zimmer und bei Nachfrage ob wir noch was nachbekommen, weil es leer ging haben wir tatsächlich was bekommen, allerdings wieder nur 1 Rolle.

An der Bar unten, 3 Leute waren oft anwesend, mehr aber auch nicht. Sie haben eher ihre Handys begutachte und verglichen anstelle die Gäste zu bedienen.
Tische waren nicht sauber und da bei war die Bar bei weitem nicht überfüllt von Gästen.

Da sollte was getan werden.

2026-05-27 • via Nuitee
A
Alexandra • solo_traveller • de
8
2026-05-27 • via Nuitee
S
Susanne • solo_traveller • de
10
2026-05-26 • via Nuitee
S
Stefanie • extended_group • de
9
2026-05-25 • via Nuitee
E
Ela 82 • solo_traveller • be
10
Pros:

Tout

Cons:

Rien

2026-05-25 • via Nuitee
S
Sophia • solo_traveller • de
9
2026-05-25 • via Nuitee
M
Martina • couple • at
10
2026-05-25 • via Nuitee
M
Murat • solo_traveller • de
7
Pros:

Die Lage ist Top. Das Personal ist nett vor allem an der Rezeption und der Bar, bis auf die Dame die uns nach der Zimmernummer beim Frühstück gefragt hat.

Cons:

Das Zimmer war nicht das was ich in diesem Hotel gewohnt bin. Zimmer bei der Ankunft muffig riechend, keine Fernbedienung vorhanden und die Duschstange locker. Ich hoffe Sie kommen zu alter Stärke zurück

2026-05-25 • via Nuitee
A
Anja • solo_traveller • de
9
2026-05-24 • via Nuitee
E
Erika • couple • de
8
Alles in allem hat es uns sehr gut gefallen !
Pros:

Zentrale Lage des Hotels, Frühstück

Cons:

Schränke im Zimmer waren z.T. nicht gereinigt. Noch Krümel in Schubladen vom vorherigen Gast

2026-05-22 • via Nuitee
M
Michael • couple • de
9
2026-05-22 • via Nuitee
S
Sylvie • solo_traveller • fr
7
Pros:

Chamnre et lit comfortables mais peu personnel, assez triste, manque de décoraton, inventivité

Cons:

Passage des équipes de ménage un jour sur 2, lit pas fait et serviettes mouilléed et sales, corbelle à pepier pleine

2026-05-21 • via Nuitee
M
Mario • family_with_children • de
7
2026-05-20 • via Nuitee
O
Oana-Maria • couple • ro
4
Very disappointing…
Pros:

The only thing nice was the reception area… there were places you could sit.

Cons:

I was very disappointed… the room was definitely not 4 stars.. but the reception said they will renovate this year.. is not like I got any discounts for that😅.. there was a terrace for smoking but we were kicked out by the receptionist because apparently we weren’t allowed there after a certain time… although there was no sign for that and he was very rude. Swimming pool very small… food way too expensive for the variety on breakfast… me and my friend got neck pains from the pillows.. very uncomfortable… no toothbrush no toothpaste no robes no slippers nothing. Felt like we stayed at a 2 star hotel. I wish I took pictures of the broken lamp and toilet door.. the very dirty carpet.. and the baby food that was left on the fridge…

2026-05-19 • via Nuitee