Sonesta ES Suites Toronto Markham

Hotels
•
Sonesta Hotels
8.4 (1352 reviews)
355 South Park Road , Markham , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient Location
Friendly Staff
Cons:
Cleanliness Issues
Outdated Facilities

Categories

Cleanliness
7.68
Hygiene and cleanliness were mentioned as issues, and some rooms had unpleasant odors.
Service
9.15
Staff was described as friendly and helpful, with good communication.
Location
9.19
Location was highly praised and convenient for access to various places.
Room Quality
7.64
Rooms were clean but some were outdated, with issues like overflowing toilets and odors.
Amenities
8.67
Amenities like a kitchenette and 24hr gym received good feedback.
Value for Money
8.13
Value perception varied due to mixed feedback on service and condition of facilities.
Food and Beverage
8.18
Breakfast was enjoyable, but some reviews mentioned it was flawed.
Overall Experience
8.55
Overall satisfaction was high, with some concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:50

Property Description

Convenient Location and Amenities
The Sonesta ES Suites Toronto, just 32 km from Toronto Pearson International Airport, offers an indoor pool, fitness centre, and free Wi-Fi.

Fully-Equipped Suites
Each suite includes cable TV, DVD player, fully-equipped kitchen, microwave, and dishwasher, providing all the comforts of home during your stay.

Nearby Attractions and Dining
Explore attractions like the University of Toronto and Air Canada Centre, then dine at nearby restaurants such as Wasabi Japanese Buffet and La Reserve Italian Restaurant.

Experience comfort and convenience at Sonesta ES Suites Toronto. Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of CAD 95 per 7 night stay and CAD 150 per 8 nights and thereafter applies. A maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1352 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
W
Wan • family_with_children • hk
7
will come back
Pros:

location is good. room is clean. staff are friendly

Cons:

breakfast can be more diversified.

2026-07-01 • via Nuitee
W
WALEED • family_with_children • ca
10
2026-07-01 • via Nuitee
Y
Yang • couple • cn
10
2026-06-29 • via Nuitee
G
Gillian • couple • ca
8
Worth the money, nice staff
Pros:

Nice breakfast, spacious room

Cons:

Showing signs of wear and tear, fridge was covered in black marks that easily wiped off with a paper towel

2026-06-29 • via Nuitee
C
Carlos • family_with_children • mx
4
Estuvo Bien pero esperaba mas del lugar
Pros:

El desayuno nada bien el cafe super cargado, el huevo de las mañanas todo quemado, nada variado dia con dia, la verdad muy poco en comparacion con otros hoteles

Cons:

No limpian la habitacion , dicen que por contrato se limpia cada 3er dia, lo cual no se me hace bien

2026-06-29 • via Nuitee
G
Gelavij • family_with_children • ca
10
2026-06-28 • via Nuitee
T
Tariq • couple • ca
9
2026-06-27 • via Nuitee
S
Shawn • solo_traveller • ca
8
Pros:

Comfortable bed. Lots of space.

Cons:

Room was dark. Because of its position not a lot of sun

2026-06-25 • via Nuitee
M
Marie P • family_with_children • ca
10
2026-06-25 • via Nuitee
P
Plata • solo_traveller • ca
9
2026-06-22 • via Nuitee
K
Katharine • couple • ca
10
2026-06-20 • via Nuitee
N
netnat • Family
2
Beware - this property is starting to fall apart and is dirty to boot!
Pros:

This location has gone downhill a lot, even over the course of a year (we also visited in July 2025). Fixtures and common areas were not kept up (e.g. trim around the elevator totally cracked off), rooms were dirty (my nephew spilled water on the floor of the room and when he cleaned it up with a towel, the towel turned brown; there were also random stains on the duvet cover). The shower was out of body wash and we had to ask twice for it to be refilled. When it was finally filled, they used body wash that was rancid - potentially old, or from another room where water had contaminated the body wash and created a microbial issue. We paid $300 USD/night and were shocked at the very poor quality of this property. We will not be going back!

2026-06-18 • via Tripadvisor
B
Beverly • solo_traveller • us
7
Understaffed.
Pros:

Location

Cons:

My room was at the end of the last corridor, like a maze. Breakfast staff got a late start or something. Guests trying to make the best of it.

2026-06-18 • via Nuitee
Y
Yifat • family_with_children • il
9
2026-06-18 • via Nuitee
F
Fu Qiang • family_with_children • us
5
2026-06-17 • via Nuitee
D
Danielle • family_with_children • ca
10
2026-06-15 • via Nuitee
E
Evren • extended_group • tr
9
2026-06-15 • via Nuitee
J
Judy • extended_group • ca
10
Overall pleasant
Pros:

Friendly staff, clean rooms

Cons:

Fridge wasnt cold enough, no ice machine and had to ask front desk for ice.

2026-06-13 • via Nuitee
M
Mrigank • couple • ca
8
2026-06-12 • via Nuitee
G
Gaetanne • couple • ca
8
Nice Space with kitchenette wich was practícales
Pros:

Close to our places of occasions and quiet.

2026-06-10 • via Nuitee