Sonesta ES Suites Toronto Markham

Hotels
•
Sonesta Hotels
8.4 (1251 reviews)
355 South Park Road , Markham , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient Location
Friendly Staff
Cons:
Cleanliness Issues
Outdated Facilities

Categories

Cleanliness
7.68
Hygiene and cleanliness were mentioned as issues, and some rooms had unpleasant odors.
Service
9.15
Staff was described as friendly and helpful, with good communication.
Location
9.19
Location was highly praised and convenient for access to various places.
Room Quality
7.64
Rooms were clean but some were outdated, with issues like overflowing toilets and odors.
Amenities
8.67
Amenities like a kitchenette and 24hr gym received good feedback.
Value for Money
8.13
Value perception varied due to mixed feedback on service and condition of facilities.
Food and Beverage
8.18
Breakfast was enjoyable, but some reviews mentioned it was flawed.
Overall Experience
8.55
Overall satisfaction was high, with some concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:50

Property Description

Convenient Location and Amenities
The Sonesta ES Suites Toronto, just 32 km from Toronto Pearson International Airport, offers an indoor pool, fitness centre, and free Wi-Fi.

Fully-Equipped Suites
Each suite includes cable TV, DVD player, fully-equipped kitchen, microwave, and dishwasher, providing all the comforts of home during your stay.

Nearby Attractions and Dining
Explore attractions like the University of Toronto and Air Canada Centre, then dine at nearby restaurants such as Wasabi Japanese Buffet and La Reserve Italian Restaurant.

Experience comfort and convenience at Sonesta ES Suites Toronto. Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of CAD 95 per 7 night stay and CAD 150 per 8 nights and thereafter applies. A maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1251 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
L
li • family_with_children • ca
9
2026-02-14 • via Nuitee
C
charles • family_with_children • ca
9
Pros:

Room was great.

2026-02-12 • via Nuitee
K
Kang • solo_traveller • ca
1
Cons:

Been there many times. The problem is the heating. Very cold no matter which room you have. Impossible to go above 20 degrees. Won’t return again!

2026-01-31 • via Nuitee
P
Patel • solo_traveller • ca
8
2026-01-29 • via Nuitee
L
LEI • couple • ca
8
2026-01-28 • via Nuitee
P
Patricia • couple • ca
7
2026-01-27 • via Nuitee
A
Andy C. • couple • ca
10
2026-01-26 • via Nuitee
C
Chevan • family_with_children • ca
9
2026-01-26 • via Nuitee
T
tatchum • couple • us
10
Excellent
Pros:

Very cool

Cons:

Cleaning

2026-01-26 • via Nuitee
J
jean-francois • family_with_children • ca
6
Not like it used to be
Pros:

Location. Breakfast was good. Facilities were good.

Cons:

For some reason, this place didn't feel as cozy as it used to be. I have been to this hotel plenty of times before and it felt like home. This time, it went generic, noisy, not cozy at all.

2026-01-26 • via Nuitee
M
Mohammad • family_with_children • gb
7
Pros:

Spacious, comfortable rooms and friendly staff.

Cons:

The bathroom fan wasn’t working, and the staff said none in the hotel were. This caused high humidity in our room after several family members went swimming.

2026-01-26 • via Nuitee
J
James • couple • ca
10
I will stay here again for sure if my next trip is within proximity to the property location.
Pros:

Convenient location for my trip, good facility without breaking the bank.

Cons:

I can’t think of one now.

2026-01-26 • via Nuitee
L
LEI • couple • ca
8
2026-01-23 • via Nuitee
L
LEI • couple • ca
8
2026-01-23 • via Nuitee
S
Sowndharya • family_with_children • ca
9
2026-01-23 • via Nuitee
C
Cecilia • family_with_children • ca
9
Pros:

Good food

2026-01-20 • via Nuitee
N
Navin • extended_group • ca
10
Great stay
Pros:

Very nice renovations. Clean rooms and common areas. Comfortable beds and welcoming staff.

Cons:

The iron wasn’t very efficient. Would have preferred steamer

2026-01-19 • via Nuitee
T
Tanesha • family_with_children • ca
10
I would highly recommend
Pros:

Very clean, beds are comfortable, staff members were helpful and extremely kind.

Cons:

Those chairs at the table in the room! I think I stubbed my toe about 15 times hahaha

2026-01-19 • via Nuitee
Q
Qiaoxue • solo_traveller • ca
10
2026-01-19 • via Nuitee
M
Mauricio • couple • us
9
Satisfactoria
2026-01-19 • via Nuitee