Sonesta ES Suites Toronto Markham

Hotels
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Sonesta Hotels
8.4 (1263 reviews)
355 South Park Road , Markham , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient Location
Friendly Staff
Cons:
Cleanliness Issues
Outdated Facilities

Categories

Cleanliness
7.68
Hygiene and cleanliness were mentioned as issues, and some rooms had unpleasant odors.
Service
9.15
Staff was described as friendly and helpful, with good communication.
Location
9.19
Location was highly praised and convenient for access to various places.
Room Quality
7.64
Rooms were clean but some were outdated, with issues like overflowing toilets and odors.
Amenities
8.67
Amenities like a kitchenette and 24hr gym received good feedback.
Value for Money
8.13
Value perception varied due to mixed feedback on service and condition of facilities.
Food and Beverage
8.18
Breakfast was enjoyable, but some reviews mentioned it was flawed.
Overall Experience
8.55
Overall satisfaction was high, with some concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:50

Property Description

Convenient Location and Amenities
The Sonesta ES Suites Toronto, just 32 km from Toronto Pearson International Airport, offers an indoor pool, fitness centre, and free Wi-Fi.

Fully-Equipped Suites
Each suite includes cable TV, DVD player, fully-equipped kitchen, microwave, and dishwasher, providing all the comforts of home during your stay.

Nearby Attractions and Dining
Explore attractions like the University of Toronto and Air Canada Centre, then dine at nearby restaurants such as Wasabi Japanese Buffet and La Reserve Italian Restaurant.

Experience comfort and convenience at Sonesta ES Suites Toronto. Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of CAD 95 per 7 night stay and CAD 150 per 8 nights and thereafter applies. A maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1263 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
E
Erin • family_with_children • us
10
Perfect comfortable stay!
Pros:

Great staff, great location and comfortable nice rooms! and great breakfast included.

Cons:

Everything was great!

2026-04-09 • via Nuitee
S
Shadman rahman • family_with_children • ca
1
2026-04-07 • via Nuitee
R
Ramadan • family_with_children • us
10
2026-04-02 • via Nuitee
R
Rudge • couple • ca
3
2026-04-02 • via Nuitee
E
Eric • couple • ca
10
2026-03-30 • via Nuitee
S
Sarah • family_with_children • ca
5
Cons:

The staff

2026-03-30 • via Nuitee
S
Sara • family_with_children • ca
8
Pros:

Staff and spacious rooms

Cons:

No ventilation in bathroom

2026-03-28 • via Nuitee
D
dean • family_with_children • ca
8
You should stay here
Pros:

Breakfast was great. Great location, parking, and lighting.

Cons:

Toronto area traffic

2026-03-28 • via Nuitee
L
Li • family_with_children • ca
9
会介绍给朋友
Pros:

有免费早餐

Cons:

通风

2026-03-27 • via Nuitee
Q
Quinny Kwon Yee • extended_group • us
8
The overall stay was comfortable and people were very hospitable and nice.
Pros:

The facilities and staff are nice.

Cons:

House keeping could have improved.

2026-03-26 • via Nuitee
R
Roberta • solo_traveller • ca
8
I stayed one night and was pleased with this hotel and the location and services.
Pros:

Appreciated small kitchen. Bed very comfy but pillows too bulky for my taste.
Room layout well thought out, attractive.
Hotel was quiet; drapes were room darkening
Breakfast location was comfortable and attractive, a few healthy alternatives (appreciated hot oatmeal, nuts and seeds) Coffee decent.
Would have liked hand held shower, but rainshower was nice.
Liked the tub holder for shampoo etc.
Hotel was easy to navigate and park in front.
Good value for the price.
I would return

Cons:

I prefer a softer less plump pillow, but they were ok.
Prefer hand held shower

2026-03-26 • via Nuitee
J
Jennifer • family_with_children • ca
9
Pros:

Very nice, beautiful decoration

Cons:

The smell of the room

2026-03-26 • via Nuitee
D
Duane • family_with_children • ca
10
Exceptional
Pros:

The rooms were excellent & clean.
The beds were perfect

2026-03-23 • via Nuitee
I
Igor • family_with_children • ua
8
2026-03-23 • via Nuitee
J
Jessica • family_with_children • ca
5
For the price, it was doable.
Pros:

The breakfast had a lot of variety which was enjoyable for myself in the whole family.
The beds are very comfortable and lots of pillows, very comforting, soft and plush.

Cons:

Way too much chlorine in the pool. Very strong and made a few of us feel pretty nauseous afterwards. The hotel has a lot of carpet in the hallways and in the rooms which need to be replaced or just torn out.

2026-03-23 • via Nuitee
J
Julie • solo_traveller • ca
7
Cons:

Le déjeuner inclus n'était pas de grande qualité. J'ai finalement pris un autre repas à l'extérieur. Très décevant car je cherchais un déjeuner inclus pour éviter de debourser un repas ailleurs.

2026-03-20 • via Nuitee
K
Katrina • family_with_children • ca
5
It was okay. But I will likely stay else where next time due to the issues we experienced on our last day and night.
Pros:

The property was close to all the areas we needed. The breakfast was fabulous

Cons:

On our final day and night there we had terrible issues. There was an awful smell coming from the room next to us. When we brought it to the attention of front desk they offered us a new room to sleep. We moved all our belongings to the new room and our daughter and I were woken up in the middle of the night to people we didn’t know entering our room and swearing at us wondering why we were in their room. We went back to front desk and the manager on the night shift was not helpful or remorseful about the situation. My daughter was very traumatized and did not sleep the rest of the night.

2026-03-20 • via Nuitee
C
Cheryl • family_with_children • us
8
Wonderful location, nice stay
Pros:

Breakfast was delicious. Rooms were a good size.

Cons:

Front staff was alone and could not meet any additional needs (extra towels) due to not being able to leave the desk and he let us know that.

2026-03-18 • via Nuitee
A
Aganeh • family_with_children • ca
7
2026-03-16 • via Nuitee
N
Nguyen • family_with_children • ca
10
2026-03-16 • via Nuitee