Sonesta ES Suites Toronto Markham

Hotels
Sonesta Hotels
8.4 (1263 reviews)
355 South Park Road , Markham , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient Location
Friendly Staff
Cons:
Cleanliness Issues
Outdated Facilities

Categories

Cleanliness
7.68
Hygiene and cleanliness were mentioned as issues, and some rooms had unpleasant odors.
Service
9.15
Staff was described as friendly and helpful, with good communication.
Location
9.19
Location was highly praised and convenient for access to various places.
Room Quality
7.64
Rooms were clean but some were outdated, with issues like overflowing toilets and odors.
Amenities
8.67
Amenities like a kitchenette and 24hr gym received good feedback.
Value for Money
8.13
Value perception varied due to mixed feedback on service and condition of facilities.
Food and Beverage
8.18
Breakfast was enjoyable, but some reviews mentioned it was flawed.
Overall Experience
8.55
Overall satisfaction was high, with some concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:50

Property Description

Convenient Location and Amenities
The Sonesta ES Suites Toronto, just 32 km from Toronto Pearson International Airport, offers an indoor pool, fitness centre, and free Wi-Fi.

Fully-Equipped Suites
Each suite includes cable TV, DVD player, fully-equipped kitchen, microwave, and dishwasher, providing all the comforts of home during your stay.

Nearby Attractions and Dining
Explore attractions like the University of Toronto and Air Canada Centre, then dine at nearby restaurants such as Wasabi Japanese Buffet and La Reserve Italian Restaurant.

Experience comfort and convenience at Sonesta ES Suites Toronto. Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of CAD 95 per 7 night stay and CAD 150 per 8 nights and thereafter applies. A maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1263 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
I
Iman family_with_children ir
8
2026-03-14 via Nuitee
R
roger couple us
10
Fairly good over all
Pros:

Location, cleanliness, staffs kindness

2026-03-13 via Nuitee
H
Huang family_with_children ca
9
2026-03-12 via Nuitee
W
William family_with_children gb
7
2026-03-11 via Nuitee
J
John Kenneth family_with_children ca
10
2026-03-09 via Nuitee
S
Stewart extended_group ca
10
2026-03-08 via Nuitee
L
L couple ca
10
2026-03-08 via Nuitee
S
Stewart extended_group ca
10
2026-03-08 via Nuitee
F
Far family_with_children ca
9
Spacieuse,lit confortable, bon déjeuner
Pros:

C était très spacieux

Cons:

Ils n ont pas nettoyé le plancher de la salle de bain il y avait les taches partout. Aussi, il y avait qu une demie rouleau de papier hygiénique pour notre séjour de 2 jours pour une famille de 4.

2026-03-06 via Nuitee
S
Steffanie family_with_children ca
9
2026-03-05 via Nuitee
S
Suzy couple ca
6
Was ok, nothing special
Pros:

Location

2026-03-02 via Nuitee
Z
Zhu couple ca
10
2026-03-02 via Nuitee
R
Rene family_with_children cl
1
2026-03-02 via Nuitee
Z
Zhoufeng solo_traveller ca
10
2026-03-02 via Nuitee
H
hao couple ca
10
2026-02-26 via Nuitee
Y
Yik Ki couple us
10
2026-02-25 via Nuitee
S
Stephanie couple ca
9
2026-02-24 via Nuitee
L
li family_with_children ca
9
2026-02-14 via Nuitee
C
charles family_with_children ca
9
Pros:

Room was great.

2026-02-12 via Nuitee
K
Kang solo_traveller ca
1
Cons:

Been there many times. The problem is the heating. Very cold no matter which room you have. Impossible to go above 20 degrees. Won’t return again!

2026-01-31 via Nuitee