Heritage Inn San Diego

Hotels
7.1 (1607 reviews)
3333 Channel Way , San Diego , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good customer service
Comfortable rooms
Decent location for budget
Cons:
Cleanliness issues
Worn facilities
Noise disturbances

Categories

Cleanliness
5.41
Several reviews mention unclean carpets and the presence of cockroaches, indicating a significant issue with cleanliness.
Service
8.88
Multiple reviews praised the friendly staff and good customer service.
Location
7.42
Location is decent but mentioned as somewhat sketchy and not always pleasant.
Room Quality
5.37
Rooms were described as worn, with issues such as poor odor and dated furniture.
Amenities
6.4
Mentioned lack of microwaves, coffee makers, and mixed experiences with showers.
Value for Money
8.36
Some reviews suggest it's a good budget option despite its issues.
Food and Beverage
7.51
Overall standard quality for this hotel tier, as no food service was mentioned.
Overall Experience
7.48
Mixed feelings but some positives overshadowed the negatives for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:58

Property Description

Modern Amenities and Convenient Location
The Heritage Inn San Diego is strategically situated just minutes away from key attractions like the renowned San Diego Zoo. Indulge in contemporary comfort with in-room coffeemakers and explore the city with ease.

Relaxation and Leisure
Start your day with a freshly brewed cup of coffee and a dip in the outdoor pool, or unwind in the hot tub. Stay connected with complimentary Wi-Fi before venturing out to explore the vibrant Gaslamp District.

Accessible City Exploration
Conveniently located near the city centre, our hotel offers easy access to San Diego's shopping and dining hotspots. Immerse yourself in the local culture and make the most of your stay at the Heritage Inn San Diego. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.1
Based on 1607 reviews
Cleanliness: 5.41
Service: 8.88
Location: 7.42
Room Quality: 5.37
Amenities: 6.4
Value for Money: 8.36
Food and Beverage: 7.51
Overall Experience: 7.48
D
David • family_with_children • us
8
Pros:

Everythingexcept the bed

Cons:

Bed uncomfortable

2026-02-14 • via Nuitee
M
Marlen • solo_traveller • mx
7
Pros:

El precio era muy accesible, solamente necesitaba dormir una noche en San Diego para tomar mi vuelo al dia siguiente

Cons:

Había cucarachas, olia raro y las instalaciones son muy viejas

2026-02-14 • via Nuitee
C
Carlann • couple • tt
5
It was okay.
Cons:

no microwave or kettle/ tea

2026-02-13 • via Nuitee
N
nadia • solo_traveller • mx
8
2026-02-10 • via Nuitee
D
dumoulin • couple • us
5
Pros:

Good location

Cons:

We arrived at 8pm and the men at the front desk was very unpleasant, we arrived at 8pm and he was his « lunch time » and I needed to negotiate to just check-in. It could be better if the staff member was more nice.

2026-02-09 • via Nuitee
R
Rodriguez • family_with_children • us
10
2026-01-31 • via Nuitee
C
Cel • family_with_children • us
6
Best for just the basic human needs for a short time
Pros:

Its location was convenient for my plans.

Cons:

Strict on the 3pm check in. No check allowed earlier than that which is inconvenient as I was ready to check in at 130 when I arrived and had to wait. The room was very simple. Walls are super thin. The shower was nice. The bed was uncomfortable (ended up with neck and shoulder pain in the morning from it).

2026-01-25 • via Nuitee
B
Bravo • couple • mx
7
2026-01-24 • via Nuitee
B
Bertha • family_with_children • us
8
2026-01-23 • via Nuitee
D
David • family_with_children • us
8
2026-01-22 • via Nuitee
E
Erin • family_with_children • us
6
Pros:

Close to the zoo

Cons:

Had a roach in the room

2026-01-21 • via Nuitee
K
Kenneth • solo_traveller • us
9
2026-01-21 • via Nuitee
K
Katherine • solo_traveller • us
1
Won’t stay ever again
Pros:

Not much at all the staff was nice that’s about it

Cons:

Full of cockroaches in the room and termite damage on the banisters

2026-01-21 • via Nuitee
K
Kacper • extended_group • pl
7
2026-01-20 • via Nuitee
O
Oksana • couple • us
8
Overall stay was good, we stayed 2 nights, it was quiet, clean, they have jacuzzi tub and pool, it was nice to warm up w
Pros:

Location was good, close to Mission beach, property was clean, recently renovated

Cons:

I wish they had microwave, at least one for everybody, so you can warm up your breakfast.

2026-01-20 • via Nuitee
J
Jonathan • solo_traveller • us
6
2026-01-20 • via Nuitee
A
Aldin • family_with_children • us
10
We book in for my son’s visit who is in military
Pros:

Highly recommended and were trying to book in again very accessible to everything😊

Cons:

Only the reception area

2026-01-20 • via Nuitee
C
Carlos Ernesto Brander Libillo • family_with_children • mx
9
2026-01-20 • via Nuitee
D
Denise • couple • us
7
Staff was wonderful, no complaints at all. Just the room looked old and outdated. Bed wasn’t too comfy but it did the jo
Pros:

Price was good

Cons:

Location. Old looking, outdated

2026-01-19 • via Nuitee
S
Sophia • solo_traveller • us
1
I didn’t stay.. no one was at the front desk to check me in.
Cons:

No one was even at the front desk so I could check in.

2026-01-19 • via Nuitee