Wingate by Wyndham Richmond Short Pump

Hotels
•
Wingate by Wyndham
8.1 (1955 reviews)
13991 North Gayton Rd , Richmond , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Amenities
Room Quality

Categories

Cleanliness
7.6
There were multiple mentions of cleanliness issues, including a dirty pool and an unclean bathroom.
Service
8.6
Staff was frequently described as helpful and kind, contributing positively to the stay.
Location
8.6
Noted as a strong point with easy access to shopping and amenities.
Room Quality
7.6
Room quality was mentioned positively but also noted issues with the AC and layout.
Amenities
7.6
While some amenities were appreciated, such as breakfast, there were complaints about the internet and gym facilities.
Value for Money
8.6
Guests found the rates reasonable in relation to the service and location.
Food and Beverage
8.1
Breakfast received positive remarks, indicating that it was a satisfying part of the stay.
Overall Experience
8.1
Most guests expressed satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:04

Property Description

Luxurious Amenities

Experience comfort and convenience at Wingate by Wyndham, located just 21 km from Richmond city centre. Enjoy our indoor heated pool, fitness centre, and complimentary shuttle service to Richmond International Airport.

Modern Rooms

Each room is equipped with a flat-screen TV, microwave, refrigerator, seating area, and work desk for your comfort.

Convenient Facilities

Take advantage of our business centre, laundry facilities, and hot continental breakfast served daily in the lobby. Explore nearby attractions like Short Pump Town Center and Hermitage Country Club.

Book your stay at Wingate by Wyndham Richmond Short Pump for a memorable and relaxing experience.

Important information:

Up to two pets are permitted per room. There is a maximum of 50 lbs for pets. A USD 25 fee applies per pet per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 1955 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.1
R
Rena • solo_traveller • us
10
Very clean!!
Pros:

Front desk staff were very pleasant and check in was easy. Room was very clean and quiet and the bed was comfortable. Very good value!

2026-05-22 • via Nuitee
L
Lara • couple • it
8
2026-05-22 • via Nuitee
E
Elaine • couple • us
9
2026-05-21 • via Nuitee
V
Verlandra • solo_traveller • us
9
Pros:

Clean room, pool, decent breakfast

Cons:

A little farther out then expected

2026-05-20 • via Nuitee
J
Jaquan • couple • us
10
Pros:

Close to everything

Cons:

Clean

2026-05-20 • via Nuitee
D
DANIEL • solo_traveller • us
3
Cons:

Internet connection is a nightmare.

2026-05-20 • via Nuitee
N
Nomad34 • solo_traveller • us
9
My stay
Pros:

Room clean staff nice

Cons:

Nothing that I can think of at this time

2026-05-19 • via Nuitee
A
Alan • solo_traveller • us
8
2026-05-19 • via Nuitee
S
Sumpter • solo_traveller • us
8
2026-05-18 • via Nuitee
S
Shanell • couple • us
8
2026-05-18 • via Nuitee
L
Laura • solo_traveller • us
3
Pros:

Location was nice as there was no foot traffic etc

Cons:

The room had several broken items such as bedside lights, TV did not work and neither did the security doors.

2026-05-18 • via Nuitee
P
Priscila • solo_traveller • us
8
Pros:

The King room with the pond view was great. The room was clean and the bed was comfortable.

Cons:

There was an overwhelming smell of weed in the parking garage. There was also only one elevator working at the time.

2026-05-17 • via Nuitee
B
Brittney • couple • us
5
Cons:

Housekeeping stole my food and when asked, they acted confused. I left my room before turnover and when returned, food was missing.

2026-05-17 • via Nuitee
A
Albert • solo_traveller • us
10
Pros:

Really don't experience alot it was a short overnight stay. Check in was great.

2026-05-16 • via Nuitee
B
Bethany • couple • us
10
Beautiful and so modern!
Pros:

Beautiful hotel and room. Affordable and plentiful for the price.

Cons:

Parking is off the way they made it, however I do appreciate the option to have covered parking. I guess my gripe is more just the inconvenience of walking from covered parking and the hotel entrance. It’s inconvenient.

2026-05-15 • via Nuitee
E
Eclair • solo_traveller • br
10
2026-05-14 • via Nuitee
W
Wilson • solo_traveller • us
10
Any time I am not at this hotel I have regretted it!
Pros:

Location and staff!

Cons:

Absolutely nothing could make me like this hotel more!

2026-05-13 • via Nuitee
B
Beth • couple • us
10
Excellent respite with easy access to diverse dining options. Property well maintained offering good, hot breakfast and
Pros:

We enjoyed the comfort of the rooms and the great location, very close to excellent restaurants.

Cons:

N/A

2026-05-12 • via Nuitee
Q
Quintero • solo_traveller • us
7
Pros:

Bien

Cons:

Bien

2026-05-11 • via Nuitee
R
Rinker • couple • us
6
Very nice all together!
Pros:

Everything was nice and neat!

Cons:

The Breakfast didn’t have to much to choose from.

2026-05-11 • via Nuitee