Fiesta Americana Hacienda San Antonio El Puente Resort & Spa

Hotels
•
Fiesta Americana Hotels and Resorts
8.8 (302 reviews)
Reforma 2 Fraccionamiento Real del Puente , Cuernavaca , mx

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent service
Great facilities
High-quality food
Cons:
High prices
Cleanliness issues
Room odor

Categories

Cleanliness
8.3
Some reviews indicated issues with room cleanliness, specifically odors in certain rooms.
Service
9.3
Many reviews praised the service as excellent, though some found it occasionally disorganized.
Location
8.8
The location is beautiful and enjoyable, but access can be a challenge.
Room Quality
8.8
Rooms are generally nice; however, some reported that they do not meet the 5-star standard.
Amenities
8.8
Great facilities are available, though some mentioned the need for updates.
Value for Money
8.3
Some guests felt the prices were high for the value received.
Food and Beverage
9.3
Most reviews highlighted the excellent quality of food and dining experiences.
Overall Experience
8.8
Overall, guests enjoyed their experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Luxurious Accommodations
Experience elegance and comfort in our air-conditioned rooms at Fiesta American Hacienda San Antonio El Puente. Each room is tastefully decorated and equipped with modern amenities like a flat-screen TV and a coffee-maker.

Culinary Delights
Savor the flavors of Mexico and beyond at El Ingenio Restaurant, offering a delightful blend of Mexican and international cuisine. After a delicious meal, unwind at our stylish bar with a refreshing cocktail in hand.

Relaxation and Recreation
Indulge in our beautiful garden oasis featuring two outdoor pools and a hot tub, perfect for unwinding after a busy day. With free Wi-Fi throughout the property, stay connected while enjoying the tranquility of our hacienda-style hotel.

Book now for an unforgettable stay at Fiesta American Hacienda San Antonio El Puente!

Important information:

Pet has a charge of $1,800 MXN or $100 USD per stay. Dogs have to be < 20 kg. We only admit dogsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.8
Based on 302 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
M
Mauricio Pérez • couple • mx
9
Will go back anytime
Pros:

Excellent service from the moment you arrive. The food was great.

2026-02-13 • via Nuitee
A
agustin • family_with_children • mx
10
Un lugar maravilloso
Pros:

Sus jardines sus instalaciones hermosas

Cons:

Un poco de variedad en la carta del restaurante

2026-02-09 • via Nuitee
T
Toni • family_with_children • es
10
2026-02-08 • via Nuitee
E
Elisa • family_with_children • mx
10
2026-01-28 • via Nuitee
B
Brigitte • couple • de
10
Ansonsten überwiegen die positiven Eindrücke ,die San Antonio auf uns machte.
Pros:

Die Anlage war sehr gepflegt. Das Personal sehr freundlich und der Sonnenaufgang aus unserem Zimmer einmalig schön.

Cons:

Die Handtücher am Pool waren ziemlich ausgefranzt und alt . Die Bettwäsche war teilweise verschlissen und im Bad funktionierten die Seifenspender nur sehr schlecht .

2026-01-26 • via Nuitee
I
Idalia • family_with_children • mx
10
2026-01-24 • via Nuitee
E
Estrella • family_with_children • mx
10
2026-01-23 • via Nuitee
M
Mariana • family_with_children • mx
9
Pros:

El hotel es super bonito, vale la pena recorrerlo, descansar un día en la alberca y hacer alguna actividad, como las fogatas. La atención en general es buena. El desayuno buffet está muy rico., super recomendable.

Cons:

Considero que la decoración de las habitaciones podría mejorar, son muy simples para lo refleja el hotel en sus demás instalaciones.
A veces, el personal se ve muy presionado con las actividades que tienen.

2026-01-22 • via Nuitee
M
Mitchell • extended_group • us
10
Beautiful location and property. A little difficult to get to but worth the travel from the city!
Pros:

Property was BEAUTIFUL! Staff was friendly. Pool was great. 10/10

Cons:

There was no shower door so anytime we took a shower it would flood the bathroom. Used a lot of towels to keep the floor dry so we wouldn’t slip.

2026-01-20 • via Nuitee
A
ANGELA • family_with_children • mx
10
Excelente!!
Pros:

La atención al cliente! Gracias a Alma que me brindó una excelente atención! Y a David y al señor de la barra de la piscina grande !
El personal hace que la estancia sea mejor!

Cons:

Más ganchos para las toallas, enchufes porque no tenía como cargar mi celular

2026-01-19 • via Nuitee
H
Helena • couple • be
10
Pros:

Pequeno-almoço muito bom e funcionários muito agradáveis.

2026-01-19 • via Nuitee
G
Giovanna • family_with_children • au
9
2026-01-14 • via Nuitee
A
antonios sassine • family_with_children • mx
8
Todo bien
Pros:

Todo bien

Cons:

Todo bien

2026-01-12 • via Nuitee
E
Elisa • family_with_children • mx
10
2026-01-09 • via Nuitee
V
Vanesa • couple • mx
9
2026-01-09 • via Nuitee
C
Casas • family_with_children • mx
10
Excelente
Pros:

Todo

Cons:

Agua un poco fría en la alberca

2026-01-08 • via Nuitee
I
Israel • family_with_children • mx
10
Pros:

El lugar el muy bonito, las hacienda es muy grande e hicieron un excelente trabajo de restauración

Cons:

La zona, llegar hasta allá, pero eso no se puede cambiar

2026-01-08 • via Nuitee
F
Florian • couple • de
9
Pros:

Ein wunderschönes Hotel!
Die Mahlzeiten sind top.
Die Poollandschaft ist super.
Der Service ist ebenfalls ausergewöhnlich.
Wir hatten eine tolle Zeit dort!

Cons:

Außer mit dem Auto / Taxi ist es etwas schlecht erreichbar.

2026-01-05 • via Nuitee
M
Mejia • solo_traveller • mx
10
2026-01-04 • via Nuitee
E
Eugenio • couple • us
10
2026-01-02 • via Nuitee