Fiesta Americana Hacienda San Antonio El Puente Resort & Spa

Hotels
Fiesta Americana Hotels and Resorts
8.8 (360 reviews)
Reforma 2 Fraccionamiento Real del Puente , Cuernavaca , mx

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent service
Great facilities
High-quality food
Cons:
High prices
Cleanliness issues
Room odor

Categories

Cleanliness
8.3
Some reviews indicated issues with room cleanliness, specifically odors in certain rooms.
Service
9.3
Many reviews praised the service as excellent, though some found it occasionally disorganized.
Location
8.8
The location is beautiful and enjoyable, but access can be a challenge.
Room Quality
8.8
Rooms are generally nice; however, some reported that they do not meet the 5-star standard.
Amenities
8.8
Great facilities are available, though some mentioned the need for updates.
Value for Money
8.3
Some guests felt the prices were high for the value received.
Food and Beverage
9.3
Most reviews highlighted the excellent quality of food and dining experiences.
Overall Experience
8.8
Overall, guests enjoyed their experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Luxurious Accommodations
Experience elegance and comfort in our air-conditioned rooms at Fiesta American Hacienda San Antonio El Puente. Each room is tastefully decorated and equipped with modern amenities like a flat-screen TV and a coffee-maker.

Culinary Delights
Savor the flavors of Mexico and beyond at El Ingenio Restaurant, offering a delightful blend of Mexican and international cuisine. After a delicious meal, unwind at our stylish bar with a refreshing cocktail in hand.

Relaxation and Recreation
Indulge in our beautiful garden oasis featuring two outdoor pools and a hot tub, perfect for unwinding after a busy day. With free Wi-Fi throughout the property, stay connected while enjoying the tranquility of our hacienda-style hotel.

Book now for an unforgettable stay at Fiesta American Hacienda San Antonio El Puente!

Important information:

Pet has a charge of $1,800 MXN or $100 USD per stay. Dogs have to be < 20 kg. We only admit dogsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Property Video

Guest Reviews

8.8
Based on 360 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
N
Nestor Antonio couple mx
6
2026-08-26 via Nuitee
R
Rodolfo solo_traveller mx
10
Pros:

Las albercas y la comida.

Cons:

NA

2026-08-24 via Nuitee
J
Jorge family_with_children mx
10
Fabulosa.
Pros:

Soy un huesped recurrente, y siempre regreso. La atención del personal es excepcional.

2026-08-22 via Nuitee
J
Jaro solo_traveller nl
9
2026-08-16 via Nuitee
Íñigo Xavier Reynoso solo_traveller mx
8
La hacienda es increíble.
Pros:

La hacienda es espectacular y la tienen en buen estado de conservación, los cuartos ya reflejan el peso de la edad, el mío tiene varios detalles de descuido. Los jardines increíbles. Hay que cuidar la calidad de los alimentos, el desayuno es bueno, los ingredientes para comidas y cenas dejan mucho que desear. El personal y la hacienda son sus mejores activos.

Cons:

Que sea pet friendly y que los dueños no controlen a sus mascotas. El nivel del turismo no me checa con Fiesta Americana; las albercas, turbias; que no adviertan que reservar por Booking garantiza un nivel inferior en la calidad de las habitaciones.

2026-08-11 via Nuitee
M
Mario family_with_children nl
9
Pros:

Everything

Cons:

The rooms could be better soundproof made.

2026-08-11 via Nuitee
V
Vanessa solo_traveller mx
6
2026-08-11 via Nuitee
D
DRA. ELAINE PÉREZ family_with_children mx
10
UNA OPCION SENSACIONAL DE CONFORT Y DESCANSO
Pros:

Las instalaciones, la alberca y la habitación cómoda y confortable. Atención esmerada del personal. El gimnasio con el cuidado adecuado. Las áreas verdes increíbles.

2026-08-06 via Nuitee
G
GABRIELA couple mx
7
2026-08-04 via Nuitee
J
Julio family_with_children mx
8
Pésimas almohadas
Pros:

La piscina

Cons:

Las almohadas, los colchones muy viejos

2026-08-02 via Nuitee
J
JOSE ROLANDO solo_traveller mx
10
2026-07-24 via Nuitee
A
ANA solo_traveller mx
9
2026-07-16 via Nuitee
M
Maria de Lourdes couple mx
10
Excelente
Pros:

Las habitaciones son grandes y muy bonitas.

Cons:

Las escaleras

2026-07-13 via Nuitee
T
TBA solo_traveller mx
10
2026-07-06 via Nuitee
J
Juan Pablo couple mx
10
2026-07-01 via Nuitee
A
Alejandro couple mx
8
2026-06-22 via Nuitee
A
Ana Laura couple mx
8
buena pero no disfruté al 100
Pros:

la ubicación si solo permanece uno en el lugar está bien pero en esta ocasión me toco salir a un evento entonces los alrededores no son tan bonitos

Cons:

que a la llegada el baño tenia mal olor y no estaba encendido el aire acondicionado entonces era un poco sofocante el calor dentro de la habitación

2026-06-15 via Nuitee
R
Rebeca family_with_children us
10
2026-06-06 via Nuitee
A
Anuradha solo_traveller om
9
2026-06-04 via Nuitee
H
HECTOR JAVIER solo_traveller gb
9
Muy bien en general
Pros:

La Hacienda es muy bonita.

Cons:

A mi me tocó una habitación pequeña con poca luz y algo incomoda por el espacio.

2026-06-04 via Nuitee