Fiesta Americana Hacienda San Antonio El Puente Resort & Spa

Hotels
•
Fiesta Americana Hotels and Resorts
8.8 (302 reviews)
Reforma 2 Fraccionamiento Real del Puente , Cuernavaca , mx

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent service
Great facilities
High-quality food
Cons:
High prices
Cleanliness issues
Room odor

Categories

Cleanliness
8.3
Some reviews indicated issues with room cleanliness, specifically odors in certain rooms.
Service
9.3
Many reviews praised the service as excellent, though some found it occasionally disorganized.
Location
8.8
The location is beautiful and enjoyable, but access can be a challenge.
Room Quality
8.8
Rooms are generally nice; however, some reported that they do not meet the 5-star standard.
Amenities
8.8
Great facilities are available, though some mentioned the need for updates.
Value for Money
8.3
Some guests felt the prices were high for the value received.
Food and Beverage
9.3
Most reviews highlighted the excellent quality of food and dining experiences.
Overall Experience
8.8
Overall, guests enjoyed their experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Luxurious Accommodations
Experience elegance and comfort in our air-conditioned rooms at Fiesta American Hacienda San Antonio El Puente. Each room is tastefully decorated and equipped with modern amenities like a flat-screen TV and a coffee-maker.

Culinary Delights
Savor the flavors of Mexico and beyond at El Ingenio Restaurant, offering a delightful blend of Mexican and international cuisine. After a delicious meal, unwind at our stylish bar with a refreshing cocktail in hand.

Relaxation and Recreation
Indulge in our beautiful garden oasis featuring two outdoor pools and a hot tub, perfect for unwinding after a busy day. With free Wi-Fi throughout the property, stay connected while enjoying the tranquility of our hacienda-style hotel.

Book now for an unforgettable stay at Fiesta American Hacienda San Antonio El Puente!

Important information:

Pet has a charge of $1,800 MXN or $100 USD per stay. Dogs have to be < 20 kg. We only admit dogsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.8
Based on 302 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
D
David • family_with_children • mx
8
2026-04-08 • via Nuitee
R
RICARDO • couple • mx
9
Gran experiencia.
Pros:

Los jardines, la atención del personal, las instalaciones en general, la piscina.

Cons:

El colchón de la cama me causó dolor de espalda.

2026-04-06 • via Nuitee
N
Natalia • family_with_children • mx
9
2026-04-05 • via Nuitee
U
Ulises Javier • family_with_children • mx
9
2026-04-05 • via Nuitee
D
Diaz De Ocadiz • family_with_children • mx
9
Pros:

La alberca

Cons:

Calidad/precio

2026-03-29 • via Nuitee
B
Barbara • family_with_children • mx
10
Membresias
Pros:

La alberca estaba padrisima , el servicio en la alberca estuvo de 10 , el hotel está increíble, el starbucks y los cuartos

Cons:

Me insistieron en tomar la charla para la membresía, la tome me pagaron el desayuno , pero los precios de la membresía para mi eran muy altos la mas barata por dos años era de 84000 pesos , no acepte y si me sentí presionada ,la verdad creí que era diferente lo de la membresía y por eso acepte el desayuno pero no me gusto y hubiera preferido no tomar la charla y pagar el desayuno

2026-03-27 • via Nuitee
L
Laura I • couple • pr
10
Great
Pros:

Garden, service

2026-03-26 • via Nuitee
O
Oscar • solo_traveller • mx
9
Gran experiencia, aquí fue mi boda civil y todo estuvo increíble
Pros:

Los jardines, el bar de la alberca y el brunch estuvo increíble

2026-03-13 • via Nuitee
O
Oscar • couple • mx
9
Increíble fin de semana y el staff súper atento
Pros:

Los espacios y el cuidado de las instalaciones, los jardines y en como se usa la hacienda para los espacios de los huéspedes

2026-03-13 • via Nuitee
O
Oscar • couple • mx
9
Increíble fin de semana
Pros:

Increíble el brunch del domingo y el staff muy atento

2026-03-13 • via Nuitee
L
Luis • couple • pr
10
Beautiful hacienda and stay; food great, but should dispense with bats.
Pros:

The property is beautiful and well maintained.

Cons:

The hall where activities were held had bats and small dark particles kept falling on the dishes. Therefore it must have fallen on food drinks, etc. The room was beautiful but bats must be eliminated.

2026-03-12 • via Nuitee
R
Rodrigo • family_with_children • mx
10
2026-03-09 • via Nuitee
L
Luis • couple • pr
8
Nice place. The nature is beautiful.
Pros:

Nice natural resources.

Cons:

A bit old. At a wedding reception there numerous vats at the venue. I am afraid of health issue. That is single complaint.

2026-03-03 • via Nuitee
D
Dleon • couple • mx
10
2026-02-25 • via Nuitee
B
Bernal • family_with_children • mx
9
Mi humilde opinión
Pros:

El jacuzzi con agua caliente

Cons:

sucio el pasillo a la habitación

2026-02-23 • via Nuitee
C
Cécile • couple • fr
9
Un endroit magnifique pour un séjour de rêve
Pros:

Le cadre idyllique, l’architecture très réussie, avec une mise en valeur de la structure ancienne de l’hacienda, les chambres spacieuses et confortables.

Cons:

Certaines chambres peuvent être bruyantes en fonction de l’environnement ( pas très bien isolées).
La nourriture parfois un peu fade.

2026-02-23 • via Nuitee
M
Mauricio Pérez • couple • mx
9
Will go back anytime
Pros:

Excellent service from the moment you arrive. The food was great.

2026-02-13 • via Nuitee
A
agustin • family_with_children • mx
10
Un lugar maravilloso
Pros:

Sus jardines sus instalaciones hermosas

Cons:

Un poco de variedad en la carta del restaurante

2026-02-09 • via Nuitee
T
Toni • family_with_children • es
10
2026-02-08 • via Nuitee
E
Elisa • family_with_children • mx
10
2026-01-28 • via Nuitee