Holiday Inn Express Hotel & Suites Biloxi- Ocean Springs by IHG

Hotels
Holiday Inn Express
8 (369 reviews)
7301 Washington Avenue , Ocean Springs , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable beds
Decent breakfast
Cons:
Cleanliness issues
Dated rooms
Limited amenities
Parking problems

Categories

Cleanliness
7.08
There were multiple mentions of cleanliness issues, such as mold in the shower and a musty smell in some rooms.
Service
9.05
Multiple reviews noted the staff as helpful, pleasant, and welcoming.
Location
8.59
Many guests appreciated the convenient location near the beach and downtown.
Room Quality
7.04
Several comments pointed out dated fixtures and necessary renovations in rooms.
Amenities
8.57
General satisfaction with the amenities provided, despite some missing items at breakfast.
Value for Money
7.53
Reviews indicate a mixed sentiment about the value given the price, some guests expected better facilities.
Food and Beverage
8.08
Breakfast received positive remarks, though there were complaints about limited selection.
Overall Experience
8.05
Overall, guests had a decent experience, enjoying their stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:08

Property Description

Outdoor Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor pool or maintain your workout routine at the fitness centre during your stay at the Holiday Inn Express Hotel and Suites Biloxi Ocean Springs.

Convenient Room Amenities
Relax in comfort with coffee facilities, a microwave, and a refrigerator in every room. Stay entertained with cable TV and stay productive at the work desk provided in each room.

Nearby Attractions
Explore the Gulf Island National Seashore just 7 miles away or take a short drive to Gulf Island Water Park and Keesler Air Force Base. The Isle Casino is also within close proximity for entertainment options.

Book now for a delightful stay at our non-smoking hotel in Ocean Springs, Mississippi.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the property will begin renovations starting in the Winter of 2019 and guests may experience noise during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 369 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.04
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
K
kennesham2026 Family
10
Great
Pros:

Service was wonderful very friendly

2026-03-21 via Tripadvisor
A
ancienttravelor Family
8
Mostly good
Pros:

Front desk clerk not at desk for 5 minutes on arrival
Room ok
Bathroom a bit tired
Road noise a bit more than expected
Awesome breakfast

2026-03-19 via Tripadvisor
K
Kiisha family_with_children us
10
2026-03-19 via Nuitee
P
patriciarB8921TG Family
6
Could be improved a little.
Pros:

No one at front desk to check me in

Tile floors in room very dirty

Otherwise our stay was good

2026-03-17 via Tripadvisor
A
April couple us
5
2026-03-14 via Nuitee
M
Mary family_with_children us
10
Wonderful and will be back!
Pros:

Now this is how a holiday inn Express should be run! 10/10 for Literally everything! Clean, dry, no dampness, no smells, no mildew, perfect for me! A little loud because a busy main road outside the door bu the location and cleanliness makes up for that. I sleep soundly with foam earplugs so heard nothing. Great spot

Cons:

You could put gold bars out for breakfast, literally nothing was wrong with this place!

2026-03-13 via Nuitee
S
Sunshine extended_group us
3
Very unfriendly staff who either doesn’t understand what your saying or just doesn’t want to and they like to snap on pe
Pros:

The location was good that’s it

Cons:

When we arrived at our room there was trash outside the door left, door was open, puddle of coffee in front of the bathroom door and there was only one towel for 4 people. When I called the front desk to inform him of the dirty room with trash bags outside, open door and no towels. I was told “well everyone is gone” so I had to clean up the coffee my self and try to hunt down some towels we had to share some crazy. Also key cards keep messing up

2026-03-11 via Nuitee
M
Maps769776 Solo travel
8
Great staff,Dirty room
Pros:

Staff was nice and location was great. The room wasn't clean.

2026-03-10 via Tripadvisor
D
Dominique couple us
8
2026-03-09 via Nuitee
X
X7070XAcharlenec Couples
10
Good
Pros:

Need more than two luggage guests keep them in their rooms. I had to carry my luggage down piece by piece.
Courteous staff was good

2026-03-03 via Tripadvisor
N
niccik2021 Family
10
*****
Pros:

Pretty good breakfast! Good location!

2026-03-03 via Tripadvisor
E
Ebrony family_with_children us
6
The staff was great, but the building & cleaners could use a little more help.
Pros:

I loved the location.

Cons:

I didn’t like the aesthetics, the room smelled unusual, the bathroom smelled like vomit & we can hear the other guests very clear.

2026-02-26 via Nuitee
K
Katie family_with_children us
10
2026-02-25 via Nuitee
J
janis couple us
9
Pros:

this was and older hotel but very clean. The bed was comfortable. The breakfast was very good. The host in the breakfast area was very friendly so was the check in and check out receptionist

Cons:

No complaints overall a very good overnight stat

2026-02-25 via Nuitee
V
Voyager40009994128 Solo travel
8
No problem at all
Pros:

Had a late check in, with no problem. Staff was courteous

2026-02-24 via Tripadvisor
T
Teri couple us
8
2026-02-24 via Nuitee
J
Joshua family_with_children us
7
Great value stay at the Holiday Inn!
Pros:

Property was clean and kept up with. Breakfast was great! Staff were nice.

Cons:

Room air conditioners shut off too quick. One elevator for the hotel.

2026-02-23 via Nuitee
J
johnnyhP5961VD Family
10
Clean Nice Friendly
Pros:

Nice clean Great atmosphere Fast check in

2026-02-22 via Tripadvisor
S
stephenfU9409ZW Family
6
Needs higher water pressure and clean carpets
Pros:

Nice staff at check in. The greeting was what I’ve come to expect at Holiday Inn Express. The only negatives that needs to be addressed is the shower water pressure. Very low pressure compared to other hotels. And the 4th floor hallway/room carpets need to be cleaned. My son walked around in white socks to the from room 407 to the ice machine and when he came back the socks were filthy.

Breakfast was enjoyable, one of the reasons we choose Holiday Inn. But we won’t stay at this location again because of what I’ve mentioned. There is a a few more Holiday Inn expresses close that have great water pressure and clean carpets (clean carpets = less allergy issues for my kids).

Across the street is our favorite Mexican restaurant (Jalapenos) in the area so that is a plus for folks who may want to have a few drinks and walk to the hotel instead of driving.
So may great things to do within 20-30 minutes from this location so that is a plus.

2026-02-22 via Tripadvisor
A
A7089MEtracyh Family
10
Relaxing
Pros:

Hotel was very clean and quiet.

2026-02-16 via Tripadvisor