Holiday Inn Express Hotel & Suites Biloxi- Ocean Springs by IHG

Hotels
•
Holiday Inn Express
8.2 (343 reviews)
7301 Washington Avenue , Ocean Springs , US
+1 228-872-7255

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good/central location
Breakfast better than expected / well stocked
Clean and comfortable rooms (reported by several guests)
Decent price / good value for some stays
Convenient to downtown and beach
Cons:
Serious cleanliness problems reported (mold, hair, blood stains, roaches, mildew)
Pool cleanliness issues
Limited / congested parking
Dated bathroom and fixtures
Pillows too soft / bed issues
Slow elevator
Furniture/mattress could use upgrading
Room odors reported

Categories

Cleanliness
6
Multiple reviews report serious cleanliness issues (mold, hair, blood stains, roaches, mildew, dirty floors and pool); several guests also noted clean rooms, but overall cleanliness is a clear weakness.
Service
9.4
Staff repeatedly described as friendly, helpful and efficient (front desk and breakfast attendant praised), which is a strong positive in the reviews.
Location
8.8
Location frequently noted as convenient and close to downtown/attractions and beach; generally viewed positively.
Room Quality
7.6
Mixed comments: some guests found rooms comfortable and clean, others reported dated bathrooms, soft pillows, mattress/furniture needing upgrade and odors or debris.
Amenities
7.8
Amenities mixed — breakfast service praised, but pool and parking received complaints (dirty pool, pool debris, limited/congested parking).
Value for Money
8.6
Several guests mentioned good/practical pricing (e.g., Labor Day value, decent price) while still expecting standard quality for the rate.
Food and Beverage
8.4
Breakfast is consistently called a positive (better than expected, well stocked and efficient staff), supporting a solid rating for F&B.
Overall Experience
9
Overall impressions are mixed but skew positive due to helpful staff and good location; however cleanliness issues lower the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Outdoor Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor pool or maintain your workout routine at the fitness centre during your stay at the Holiday Inn Express Hotel and Suites Biloxi Ocean Springs.

Convenient Room Amenities
Relax in comfort with coffee facilities, a microwave, and a refrigerator in every room. Stay entertained with cable TV and stay productive at the work desk provided in each room.

Nearby Attractions
Explore the Gulf Island National Seashore just 7 miles away or take a short drive to Gulf Island Water Park and Keesler Air Force Base. The Isle Casino is also within close proximity for entertainment options.

Book now for a delightful stay at our non-smoking hotel in Ocean Springs, Mississippi.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the property will begin renovations starting in the Winter of 2019 and guests may experience noise during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Location

Guest Reviews

8.2
Based on 343 reviews
Cleanliness: 6
Service: 9.4
Location: 8.8
Room Quality: 7.6
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 9
B
Brenda • solo_traveller • us
10
Friendly staff, helpful, would stay again.
Pros:

The staff, all were very friendly and helpful.

Cons:

Rather limited parking but was ok.

2026-10-26 • via Nuitee
H
Hope • family_with_children • us
10
2026-10-19 • via Nuitee
J
James Or Paige • solo_traveller • us
10
Pros:

Everything!!!

Cons:

Nothing

2026-10-15 • via Nuitee
A
Akash • solo_traveller • in
9
It was worth staying in Holiday Inn Hotel.
Pros:

Location was good.

Cons:

Clealiness and location.

2026-10-11 • via Nuitee
R
Raquel • couple • us
6
2026-10-11 • via Nuitee
H
Holmes • family_with_children • us
8
2026-10-10 • via Nuitee
T
Thompson • family_with_children • us
8
2026-10-07 • via Nuitee
K
Keafur • couple • us
10
I enjoyed the stay!
Pros:

Friendly staff!

Cons:

NA

2026-10-07 • via Nuitee
J
Johnson • solo_traveller • us
9
Pros:

Especially like the breakfast

Cons:

I just thought the bathroom was a little dated

2026-09-15 • via Nuitee
J
Janet • couple • us
6
2026-09-15 • via Nuitee
M
Maryam • couple • us
10
It was comfortable and clean! Price was good for Labor Day as well!
Pros:

It was clean room and comfortable bedding!

2026-09-08 • via Nuitee
T
Tasha • couple • us
3
2026-09-08 • via Nuitee
T
Truman • solo_traveller • us
9
Pros:

Location was great

2026-09-05 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-09-02 • via Nuitee
S
Sharon • solo_traveller • us
10
The stay was great
Pros:

Cleanliness, staff was great food very good

Cons:

Pillows suck for a short person he difficult getting in bed

2026-08-31 • via Nuitee
W
wilbourn • family_with_children • us
10
2026-08-22 • via Nuitee
M
Marion • couple • us
8
2026-08-17 • via Nuitee
1
134destinyv • Solo travel
10
Excellent Place
Pros:

I love the hotel it’s very clean the workers are very friendly and polite especially the front desk lady

2026-08-13 • via Tripadvisor
V
Valencia • solo_traveller • us
8
August 2026 Trip
Pros:

I like that it was not too far from most places, and the beach!

Cons:

The room I had wasn't as clean as it should have been. I had a king room, and there was hair shedding on the cover & sheets. Hair in the tub and sink as well present. Tub had a nice size rust spot around the tub water spout area.

2026-08-11 • via Nuitee
P
P3135QXadrianw • Solo travel
4
Dirty & Discussing
Pros:

The cleanliness was horrible! There was mold in the bathroom tub and the floors were dirty and made my white socks look horrible. The blanket cover had blood stains on it and smelled like someone just slept in it. The hallways were trashy and the pool had trash in it and mustard mildew on the pool bottom as the pool water was cloudy. This is the worst Holiday Inn I have encountered as a platinum IHG member. I was embarrassed to bring company there. I'll never go back to this hotel. Phone had dirt and black stringy hair sticking to it.

2026-08-03 • via Tripadvisor