Malmaison Aberdeen

Hotels
Frasers Hospitality
8.9 (2216 reviews)
49-53 Queens Road , Aberdeen , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Excellent food
Cons:
Parking issues
Small shower
Inconsistent water temperature

Categories

Cleanliness
8.29
Some concerns about the cleanliness and service quality regarding room preparation for pets.
Service
9.26
Consistently praised for friendly and attentive service, particularly during special occasions.
Location
9.3
Recurrent mention of the convenience and central position of the hotel.
Room Quality
8.75
Rooms described as spacious and comfortable despite minor grievances regarding specific amenities.
Amenities
8.78
General satisfaction with the decorative atmosphere and restaurant offerings.
Value for Money
8.24
A few comments suggest that some facilities do not meet expectations relative to cost.
Food and Beverage
9.29
Food quality was highlighted positively, especially during Christmas dining.
Overall Experience
9.26
Overall enjoyment expressed across many reviews with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:34

Property Description

Luxurious Accommodation: Malmaison Aberdeen offers sumptuous rooms designed with exquisite flair and style, providing guests with a truly luxurious experience.

Gourmet Dining: Indulge in the sophisticated brasserie offering excellent wines, and don't forget to visit the Whisky Snug for a cozy atmosphere to enjoy a selection of fine whiskies.

Relaxation and Wellness: Unwind at the diverse spa or keep up with your fitness routine at the gym. Make sure to explore the unique wine-tasting cellar for a special experience.

Experience luxury, fine dining, and relaxation at Malmaison Aberdeen. Book now for an unforgettable stay.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of GBP 25 for 1 dog or GBP 40 for a maximum of 2 dogs, per night, applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

Front car park with limited spaces, along with disabled parking, and additional limited parking near the property located on Queens Lane South. Both are operated on a first-come, first-served basis. We can not take reservations for the car park. Local pay and display available on Queens Road, single yellow line in operation until 18:00 (Monday to Friday).

Malmaison Spa is open from Thursday to Sunday and closed from Monday to Wednesday.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner rate is inclusive of a choice of 2 Courses from the A La Carte menu up to the value of £50 per person. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates, and the charges are as follows: 0-4 years old – Breakfast is Complimentary/ 5- 11 years old – Breakfast is charged at 50% full price/ 12 and over Breakfast is charged at full adult price. Kids Dinner Menu also available.

Please note that extra beds and cots must be confirmed with the hotel prior to arrival; customers will be required to settle children's extra bed charges of GBP 30 per night directly with the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2216 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 9.26
A
Alan couple gb
6
I did not get the wow factor of what Malmaison represents
Pros:

The breakfast was good and the staff in the breakfast room were soo helpful.

Cons:

The reception lady when I checked in was very frosty and I did not feel welcome.

2026-06-27 via Nuitee
D
Dianne couple gb
9
Pros:

Location was perfect as we were visiting family, they live 5 minutes away by car.

Cons:

No sockets anywhere near the mirror to dry my hair, when I told reception this I was told you’re not the first person to mention this. Ironing board could do with being replaced with a new one.

2026-06-27 via Nuitee
I
Ian couple gb
9
good
Pros:

all

Cons:

no complaints

2026-06-27 via Nuitee
A
Aimee couple gb
7
2026-06-27 via Nuitee
E
Elizabeth couple au
10
Very comfortable and enjoyable.
Pros:

Lovely building and loved the decor.

2026-06-26 via Nuitee
A
Anisse extended_group ro
4
Disappointing stay
Pros:

nice location.
interesting concept, rather original hotel.
Common areas nicely decorated, good combination between modernity and classic
relatively new.

Cons:

tiny shower cabin, difficult to take a shower.
adjusting the water temperature is challenging.
no shower head at the bath tub.
too small variety at b fast, becoming annoying after 3 days.
benedict eggs 1st were harder than an egg that you boil 9 mn.
2nd day it was too raw even white part not cooked.
3rd day it took 25 mn to get it, after that i decided not to take eggs...
be aware that not all rooms have access with lift.
i specifically mentioned this when booking.
30 mn before arrival i got email that my request will not be fulfilled as fully booked.
fine, only issue other colleagues that travelled with me and did not request it they got it...that was awkward.
night receptionist was kind but the main one in the next morning was like a tornado, too aggressive.
explained it is not fun to carry two suitecases 2 floors after 19hrs of travel, without letting me finish my sentence: she interrupted me saying she cannot make everybody happy.
not allowing to finish my sentence that i have a discal hernia and the lift is one of the reason i booked their hotel.
she said she will move me on Tuesday but i have to pack my stuff with rather a threatening tone (if you don't pack we don;t move you).
I packed my stuff, come back in the afternoon, obviously nothing was moved.
i just gave up on this.
Funny enough, another colleague came on Monday and got a room with lift access...
I asked the same receptionist to book us a taxi for 4 people emphasizing we have 7 suitcases, i asked to send either a van or 2 taxis . she kept saying it is note for 4 people so they know what they are doin.
her concentration span does not exceed 1 sentence, next day 1 car came..
the weird thing in all this story is that i recommended the hotel, i insisted with my colleagues to take this hotel while they were more inclined to go lower budget.
Rooms are not cleaned on daily basis, just new towels and bed barely made up without changing bedsheet . Nothing else.
thats' a joke.

2026-06-26 via Nuitee
W
William solo_traveller gb
10
Pros:

Staff, location, food and room

2026-06-26 via Nuitee
S
Samuel solo_traveller ch
8
2026-06-25 via Nuitee
C
Claudia solo_traveller de
8
Pros:

Die Signature-Suite mit riesiger Dachterrasse und freistehender Badewanne ist sehr schön und geräumig.

Cons:

Frühstück ist für europäische Ansprüche ausbaufähig. Leider Essensgeruch auf der Dachterrasse.

2026-06-24 via Nuitee
L
Lesley extended_group us
5
Was ok but the comfort in the room was not good. Too cold
Cons:

The room was cold from Friday through the Monday when we left.

2026-06-22 via Nuitee
H
helen couple gb
9
great hotel, fantastic staff and lovely room and food. highly recommend
Pros:

staff great, hotel room fabulous and food fantastic

2026-06-22 via Nuitee
A
Annie family_with_children gb
10
A lovely treat
Pros:

Atmosphere was lovely, delightful room , great restaurant

Cons:

Nothing really - was a bit noisy but it was an Scotland football game

2026-06-21 via Nuitee
M
Meghan couple gb
10
very relaxing and nice location
Pros:

very clean, nice and quite, staff were really friendly and the spa was great

2026-06-21 via Nuitee
J
Jean Pierre couple fr
10
Pros:

La suite était parfaite

2026-06-20 via Nuitee
B
BARRY solo_traveller gb
8
Overall, very impressed with service and quality of the hotel but possibly over priced for what it w
Pros:

Very clean, modern fresh decor, friendly staff, exceptional food.

Cons:

no 24 hr bar staff available. Only option for alcohol after midnight was bottles of lager.

2026-06-19 via Nuitee
M
Martin solo_traveller gb
10
2026-06-19 via Nuitee
M
Melanie solo_traveller gb
8
Pros:

Staff were amazing - cheerful, so so very helpful both before (i had parcels delivered there which were taken up to my room pre arrival) and during our stay. They very kindly upgraded my room which made the experience all the better. They booked us taxis and booked us into the bar as the restaurant was booked for an event. Great location too. Would 100% stay again. Bed super comfy, great views.

Cons:

We booked three rooms in total, two of these were identical but there were differences in the rooms in terms of the provisions. One had a nespresso machine with Ferrero Rocher and the other had a no such machine, just a kettle and some coffee bags with no chocolates.
My only other issue was that the the suite shared a balcony with another suite but the balcony door did not lock and could be opened from the outside. For a lone female this wasn't ideal. Reception did everything they could to locate a key so cannot fault them at all. I ended up putting a table in front of the door to give me some peace of mind.
Also, breakfast was lovely and brilliantly timed (7am-10am), however, we only got a teaspoon of beans (they didn't cover the bottom of the ramekin).
Just missing a water refill station or such like.

2026-06-18 via Nuitee
S
Steven solo_traveller gb
9
2026-06-18 via Nuitee
D
Davinder solo_traveller gb
10
2026-06-18 via Nuitee
G
Goodgrub54 Family
10
Excellent afternoon tea
Pros:

My Sister and I had a really lovely afternoon tea . A generous, tasty selection of savoury and sweet with a glass of fizz, and exemplary service from Chantelle. She made us both feel very special and we enjoyed our time at Malmaison.

2026-06-17 via Tripadvisor