Holiday Inn Express Cape Town City-Centre by IHG

Hotels
•
Holiday Inn Express
8.6 (4051 reviews)
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape, 8001 , Cape Town , ZA
27-21-480 83 00

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Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good breakfast
Cons:
Noisy rooms
Small room size
Breakfast service was chaotic

Categories

Cleanliness
8.43
Room is cleaned daily and ideally located.
Service
9
Friendly staff and helpful service throughout the stay.
Location
8.74
Centrally located with many shops nearby.
Room Quality
8.19
Rooms are clean but can be small, especially for families.
Amenities
8.72
Basic amenities present, but some issues noted like lack of a pool.
Value for Money
8.58
Fair value for money based on overall comfort and experience.
Food and Beverage
8.33
Breakfast options were good but had some operational chaos.
Overall Experience
8.8
Overall a good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:44

Property Description

Welcome to the Holiday Inn Express Cape Town City-Centre by IHG, where modern convenience meets exceptional comfort in the heart of Cape Town.

Recreational Delights
Stay energized at our 24-hour fitness center or unwind with stunning city views from our inviting terrace. Enjoy complimentary wireless internet throughout the hotel to stay connected.

Comfortable Accommodations
Choose from 171 well-appointed guestrooms, each featuring refrigerators and LCD televisions for your ultimate relaxation. Private bathrooms are stocked with complimentary toiletries and hair dryers, ensuring a refreshing stay.

Culinary Experience
Start your day right with our complimentary buffet breakfast, served daily. Unwind with your favorite drinks in our stylish bar/lounge, the perfect spot to recharge after a busy day exploring the local sights.

Book now and experience the vibrant culture of Cape Town with us!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4051 reviews
Cleanliness: 8.43
Service: 9
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.33
Overall Experience: 8.8
Y
yuki • solo_traveller • jp
9
市内中心部の観光拠点としてあり、です
Pros:

治安が悪いエリアと聞いていたがすぐ近くに歴史ある公園や博物館があり、日中は徒歩で観光が楽しめた。部屋は予想以上に広くてびっくり。スタッフの人たちはみんなフレンドリーで感じがよかった。ビジネス用のチェーン系のホテルとしては上出来だと思う

Cons:

団体グループが多いホテルなので、朝食時にぶつかるときつい

2026-02-14 • via Nuitee
L
Liz • solo_traveller • gb
8
Pros:

Friendly helpful staff

2026-02-14 • via Nuitee
J
JEAN LUC • solo_traveller • mg
8
2026-02-14 • via Nuitee
K
Kendra • extended_group • za
8
Pros:

It was extremely amazing and clean

Cons:

The food and the delay In cleaning rooms. They only cleaned rooms like around 3pm

2026-02-13 • via Nuitee
A
Anastasiia • extended_group • pl
10
Pros:

All was good, like location, stuff was good, breakfast good

2026-02-13 • via Nuitee
N
Noel • extended_group • za
4
Rather disappointed
Pros:

Central location

Cons:

Unkempt neighbourhood
Noisy

2026-02-12 • via Nuitee
A
Angela • family_with_children • za
5
Pros:

The hotel is closer to most entertainment places

Cons:

The hotel needs upgrade

2026-02-12 • via Nuitee
B
Busisiwe • couple • za
3
It was not a great stay. It was not value for money.
Pros:

Location is convenient

Cons:

Rooms are too tiny. Cramped with luggage. The shower was the worst. Please renovate. Breakfast , couldn’t have an omelette because the person who does them was not available all those days. Not even sunrise egg. Boiled egg was burnt. The waffle was so hard because they store them in an oven. Muffin and croissant as well. You have to choose a slot for breakfast. 15 floors and their breakfast area caters for less than 50ppl and yet they are fully booked.

2026-02-12 • via Nuitee
B
Brown • family_with_children • us
10
Pros:

Both staff and facility

Cons:

Everything was great.

2026-02-11 • via Nuitee
P
Pit Chin • family_with_children • mu
8
Pros:

The hotel was indeed well situated, in the centre and many facilities like uber, shopping malls, pharmacies and restaurants. Wonderful and helpful staff.

2026-02-11 • via Nuitee
M
Mohammad • family_with_children • sa
10
2026-02-11 • via Nuitee
U
Ulrich • family_with_children • de
9
2026-02-11 • via Nuitee
T
Tudor • couple • ro
9
2026-02-10 • via Nuitee
M
Montleng • extended_group • ls
8
2026-02-10 • via Nuitee
N
Ntsako • solo_traveller • za
10
It was a good stay i stayed for 1 night so didnt experince much
Pros:

The maintenance of the facility is great

Cons:

The stuff and the way things are run

2026-02-10 • via Nuitee
L
Larry • family_with_children • za
8
worhty value for money
Pros:

well positioned

Cons:

too busy at this time of the year. no room service fo rmeals

2026-02-10 • via Nuitee
I
Ismail • couple • za
8
Excellent will recommend it anytime. See us soon
Pros:

Excellent..staff were very accommodating towards muslim visitors. Will recommend it anytime..everything Is in walking distance unless you need to go further out..car parking I is narrow but the valet servicemen are excellent...thank you

Cons:

Loved everything

2026-02-10 • via Nuitee
F
Farzhana • family_with_children • za
10
Pros:

Very good

Cons:

Parking

2026-02-09 • via Nuitee
J
Justyna • family_with_children • pl
10
Hotel ze świetną lokalizacją w centrum Kapsztadu
Pros:

Świetna lokalizacja, hotel z tarasem na 15 piętrze z widokiem na Table Mountain, Lion's Head i Signal Hill🙆🏻‍♀️ przepyszne śniadania, codziennie coś innego, wszystko świeże. Bardzo miły i pomocny personel recepcji hotelowej- nie było dla nich rzeczy niemożliwych! 😀

2026-02-09 • via Nuitee
J
James • family_with_children • tz
8
Value for money - city hotel
Pros:

Middle of town, able to walk safely for short distances and access to restaurants and shops. Decent cleanness.

Cons:

Having to choose time slot for breakfast. Hotel should find different incentive for spreading the queue to breakfast.

2026-02-09 • via Nuitee