Holiday Inn Express Cape Town City-Centre by IHG

Hotels
•
Holiday Inn Express
8.6 (4051 reviews)
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape, 8001 , Cape Town , ZA
27-21-480 83 00

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Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good breakfast
Cons:
Noisy rooms
Small room size
Breakfast service was chaotic

Categories

Cleanliness
8.43
Room is cleaned daily and ideally located.
Service
9
Friendly staff and helpful service throughout the stay.
Location
8.74
Centrally located with many shops nearby.
Room Quality
8.19
Rooms are clean but can be small, especially for families.
Amenities
8.72
Basic amenities present, but some issues noted like lack of a pool.
Value for Money
8.58
Fair value for money based on overall comfort and experience.
Food and Beverage
8.33
Breakfast options were good but had some operational chaos.
Overall Experience
8.8
Overall a good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:44

Property Description

Welcome to the Holiday Inn Express Cape Town City-Centre by IHG, where modern convenience meets exceptional comfort in the heart of Cape Town.

Recreational Delights
Stay energized at our 24-hour fitness center or unwind with stunning city views from our inviting terrace. Enjoy complimentary wireless internet throughout the hotel to stay connected.

Comfortable Accommodations
Choose from 171 well-appointed guestrooms, each featuring refrigerators and LCD televisions for your ultimate relaxation. Private bathrooms are stocked with complimentary toiletries and hair dryers, ensuring a refreshing stay.

Culinary Experience
Start your day right with our complimentary buffet breakfast, served daily. Unwind with your favorite drinks in our stylish bar/lounge, the perfect spot to recharge after a busy day exploring the local sights.

Book now and experience the vibrant culture of Cape Town with us!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4051 reviews
Cleanliness: 8.43
Service: 9
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.33
Overall Experience: 8.8
Åsa • couple • se
9
Det var lugnt.
Pros:

Bra service och bra läge.

2026-07-11 • via Nuitee
M
Mukupa • solo_traveller • zm
8
2026-07-10 • via Nuitee
K
Kok Leong • couple • my
9
2026-07-10 • via Nuitee
K
Kok Leong • couple • my
9
2026-07-10 • via Nuitee
S
Sivungu • solo_traveller • za
8
Pros:

Clean
Friendly staff
Good food

Cons:

Sleeper couch bed was not comfortable

2026-07-10 • via Nuitee
S
SULTAN • family_with_children • sa
4
لايصلح للعوايل
Pros:

سعره فقط

Cons:

الفندق في وسط المدينة لايصلح لسكن العوايل لاانصح به

2026-07-10 • via Nuitee
W
Weiqing • solo_traveller • cn
10
作为开普敦的第一站，非常愉快和舒适的体验
Pros:

位置理想，安全，设施齐全，房间干净整洁，员工热情，服务到位

2026-07-09 • via Nuitee
Z
zvarevashe • solo_traveller • zw
9
Pros:

Everything is perfect

Cons:

Nothing

2026-07-09 • via Nuitee
W
Weiqing • solo_traveller • cn
10
2026-07-09 • via Nuitee
K
KG • extended_group • za
8
Birthday stay
Pros:

The breakfast buffet options and coffee machine.

Cons:

The wifi was not working properly. And also please consider giving your guests who are celebrating a special occupation such as a birthday a complimentary slice of cake from the hotel.

2026-07-09 • via Nuitee
S
Sharlene • solo_traveller • za
1
2026-07-08 • via Nuitee
A
Ashley • solo_traveller • za
8
Becoming my go to hotel in CPT
Pros:

The locations , parking and rooms

2026-07-08 • via Nuitee
J
Julieta • couple • us
10
Highly recommended. Crystal at the front desk was very kind and helpful. all that we needed to make our stain in Cape To
Pros:

Great location, outstanding staff, good value, variety and included breakfast, clean and safe.

Cons:

Nothing, all was perfect.

2026-07-08 • via Nuitee
M
Martins • extended_group • br
10
A nice hotel to stay in Cape Town centre
Pros:

The room was comfortable and clean, and the staff very kind and helpful.
The breakfast is very complete and has several options (fruits, iogurt, bread, juice, eggs…).
It’s very near to the street markets and stores where you can buy souveniers.

2026-07-08 • via Nuitee
M
Mashabela • solo_traveller • za
10
2026-07-08 • via Nuitee
N
Nontethelelo • solo_traveller • za
7
2026-07-07 • via Nuitee
C
Constanique • solo_traveller • za
10
Pros:

Everything was spot on from the guys meeting you outside to the staff inside welldone guys

Cons:

Ppl coming for breakfast in pjames

2026-07-06 • via Nuitee
P
Portia • solo_traveller • za
9
Pros:

We struggle to get entrance

Cons:

The was a leak from the shower and it cause slippery if not aware or checked properly

2026-07-06 • via Nuitee
P
Portia • solo_traveller • za
8
Pros:

The staff who welcomed us and the one from parking were friendly, polite and helpful

Cons:

The shower was leaking when we were bathing and that can cause slippery

2026-07-06 • via Nuitee
J
Joyce • couple • za
7
2026-07-06 • via Nuitee