Holiday Inn Express Cape Town City Centre by IHG

Hotels
•
Holiday Inn Express
8.6 (4637 reviews)
101 St George's Mall, Corner of Church Street & St George's , Cape Town , ZA

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Friendly staff
Centrally located
Good breakfast
Cons:
Noisy rooms
Small room size
Breakfast service was chaotic

Categories

Cleanliness
8.43
Room is cleaned daily and ideally located.
Service
9
Friendly staff and helpful service throughout the stay.
Location
8.74
Centrally located with many shops nearby.
Room Quality
8.19
Rooms are clean but can be small, especially for families.
Amenities
8.72
Basic amenities present, but some issues noted like lack of a pool.
Value for Money
8.58
Fair value for money based on overall comfort and experience.
Food and Beverage
8.33
Breakfast options were good but had some operational chaos.
Overall Experience
8.8
Overall a good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:44

Property Description

Convenient Location
Located just 15 minutes from Cape Town International Airport, our hotel is nestled in a bustling downtown area surrounded by a variety of dining and entertainment options. Easy access to public transport makes exploring the city a breeze.

Ideal for Business Travelers
Situated in Cape Town's business district, we offer proximity to major companies and the CTICC. Stay productive with complimentary high-speed wi-fi, two meeting rooms, and a 24-hour business center.

Explore Cape Town
Immerse yourself in the beauty of Cape Town with attractions like the V&A Waterfront, Two Oceans Aquarium, and Table Mountain all within reach. Let our staff help you plan unforgettable excursions.

Book your stay now and experience the best of Cape Town with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 4637 reviews
Cleanliness: 8.43
Service: 9
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.33
Overall Experience: 8.8
M
Marylane Minders • family_with_children • na
9
2026-10-22 • via Nuitee
S
Shelly • family_with_children • za
10
Convenient, lovely hotel
Pros:

breakfast really surpassed expectations

2026-10-22 • via Nuitee
N
Naazneen • couple • za
10
Just what we needed
Pros:

Central, clean, no unnecessary frills

Cons:

N/A

2026-10-22 • via Nuitee
R
ROUPA • family_with_children • mu
8
Its very well located with very good breakfast indeed
Pros:

The breakfast is exceptional and the double room is very nice and spacious.

Cons:

We choose a double room as preference but did not get it on the first night but the on second night we were moved to the double room which we specified on our booking.

2026-10-21 • via Nuitee
M
Mapote • family_with_children • za
7
2026-10-20 • via Nuitee
V
Vince Chambers • extended_group • za
5
Pros:

Our guests really enjoyed the hotel's convenient location, which made it easy to get around and explore the area. They also enjoyed the breakfast, which was a lovely way to start the day.

Cons:

Unfortunately, our group had a very disappointing check-in experience, which took approximately an hour to resolve. Several serious issues occurred with the room allocations and room access.

Firstly, the double room was allocated to the wrong guests, meaning the couple who had booked it ended up in a twin room instead. Secondly, two of our guests went to their assigned room only to find other people sleeping in the beds. Apparently, those guests had extended their stay, but this had not been updated on the system, even though the room had been allocated to our guests for all four nights. Another couple became stuck in their room when the door handle broke off as they tried to leave.

These issues caused considerable frustration and distress for our guests, and they are understandably very unhappy. We expected the room allocations to be properly managed and the check-in process to be much smoother. Unfortunately, this was a very poor first impression and a disappointing start to their stay.

2026-10-20 • via Nuitee
M
Mbolekwa • family_with_children • za
10
2026-10-20 • via Nuitee
T
Tatenda • family_with_children • zw
3
Disappointed
Pros:

It was clean

Cons:

The location, lack of parking couldnt be dropped by uber, the breakfast could also use some variety.

2026-10-19 • via Nuitee
M
Munashe Prudence • family_with_children • zw
10
Pros:

The breakfast was superb and the staff was friendly and available for everything. The location is close to the red bus stop along long street and close to many shops. Very secure. Easy check in and out

2026-10-18 • via Nuitee
M
Michelle • family_with_children • gb
10
2026-10-18 • via Nuitee
Z
zevo • family_with_children • mz
8
2026-10-18 • via Nuitee
I
Isak • couple • za
7
2026-10-17 • via Nuitee
D
Daniela • extended_group • br
9
O hotel maravilhoso
Pros:

O hotel é excelente, porque possui ótima localização. Encontra-se próximo ao parque, bem como a outros serviços. Também a equipe do hotel é muito acolhedora e prestativa.

Cons:

Não gostei muito do chuveiro, pois é uma ducha pequena.

2026-10-16 • via Nuitee
A
Alan • solo_traveller • gb
10
Very enjoyable
Pros:

Central position pleasant staff

2026-10-16 • via Nuitee
G
Gooderham • solo_traveller • za
8
2026-10-14 • via Nuitee
D
Douglas • solo_traveller • za
10
2026-10-13 • via Nuitee
G
GJ • couple • za
8
Perfect stay to enjoy the energy, the buzz and the beauty of Cape Town.
Pros:

Very good breakfast with many different choices. Location is perfect for walking to many interesting attractions e.g. art galleries, Bo-Kaap Museum, Gardens, restaurants and markets.

Cons:

Everything was good

2026-10-12 • via Nuitee
L
Lourdes • solo_traveller • es
9
2026-10-12 • via Nuitee
K
Kazumi • solo_traveller • jp
8
2026-10-12 • via Nuitee
B
Barbara • couple • za
5
Poor
Cons:

Didn’t feel safe

2026-10-10 • via Nuitee