Holiday Inn Express Cape Town City-Centre by IHG

Hotels
•
Holiday Inn Express
8.6 (4051 reviews)
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape, 8001 , Cape Town , ZA
27-21-480 83 00

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Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good breakfast
Cons:
Noisy rooms
Small room size
Breakfast service was chaotic

Categories

Cleanliness
8.43
Room is cleaned daily and ideally located.
Service
9
Friendly staff and helpful service throughout the stay.
Location
8.74
Centrally located with many shops nearby.
Room Quality
8.19
Rooms are clean but can be small, especially for families.
Amenities
8.72
Basic amenities present, but some issues noted like lack of a pool.
Value for Money
8.58
Fair value for money based on overall comfort and experience.
Food and Beverage
8.33
Breakfast options were good but had some operational chaos.
Overall Experience
8.8
Overall a good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:44

Property Description

Welcome to the Holiday Inn Express Cape Town City-Centre by IHG, where modern convenience meets exceptional comfort in the heart of Cape Town.

Recreational Delights
Stay energized at our 24-hour fitness center or unwind with stunning city views from our inviting terrace. Enjoy complimentary wireless internet throughout the hotel to stay connected.

Comfortable Accommodations
Choose from 171 well-appointed guestrooms, each featuring refrigerators and LCD televisions for your ultimate relaxation. Private bathrooms are stocked with complimentary toiletries and hair dryers, ensuring a refreshing stay.

Culinary Experience
Start your day right with our complimentary buffet breakfast, served daily. Unwind with your favorite drinks in our stylish bar/lounge, the perfect spot to recharge after a busy day exploring the local sights.

Book now and experience the vibrant culture of Cape Town with us!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4051 reviews
Cleanliness: 8.43
Service: 9
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.33
Overall Experience: 8.8
O
Obakeng • extended_group • za
5
Not bad
Pros:

Breakfast

Cons:

The rooms and corridors smelly carpets

2026-03-28 • via Nuitee
M
Mariane • family_with_children • za
8
Lovely location in Town with lots to see and do.
Pros:

Reception staff helpful and friendly. Motor valet guys friendly and showed us a lovely restaurant to have dinner. Re room for 3 adults, I would have preferred a 3/4 bed instead of the folding bank. Breakfast was great! Service and friendliness allover was good. We'd like to stay with you in future again. Thank you.

Cons:

As mentioned, 3 adults sleeping arrangements can improve.

2026-03-28 • via Nuitee
S
shady kamal • family_with_children • eg
7
Pros:

Hotel location is central but difficult to reach.
Staff is very good and helpful specialy house keeping team but all the hotel staff is good.
But it is a basic very good 3 stars hotel for budget travelers.
U get what u pay for.

Cons:

Very narrow street with many local stalls selling african goods. Always crowded.
Breakfast options are very limited.
No hallal food options makes it even more limited.
Very basic hotel without any luxurious features or pool

2026-03-27 • via Nuitee
V
Veridiane Aparecida • extended_group • br
8
2026-03-26 • via Nuitee
T
Thabiso • family_with_children • za
9
fantastic my family enjoyed
Pros:

staff was very friendly and very helpfull. breakfast was good

Cons:

i cant complain about anything

2026-03-26 • via Nuitee
A
Aleksandr • family_with_children • ru
10
2026-03-26 • via Nuitee
M
Ms Pee • family_with_children • zw
1
Pros:

Jus the breakfast lady she was so nice

Cons:

The front desk staff was soo rude on arrival
We were kept waitng for an hour

2026-03-25 • via Nuitee
A
Annita • couple • be
10
we komen hier al 6 jaar. Telkens zeer tevreden!!!
Pros:

het personeel was buitengewoon vriendelijk, beleefd, goed geinformeerd, gaven uitstekend advies.
Ontbijt heel goed. Kamer super!

Cons:

niets.

2026-03-25 • via Nuitee
N
Nazeemah • family_with_children • za
8
Pros:

Location. Room for a single person.

Cons:

No egg station at breakfast

2026-03-25 • via Nuitee
K
Kikantseng • family_with_children • za
7
Pros:

More variety on the breakfast

Cons:

The cleaning staff to do it on time

2026-03-23 • via Nuitee
C
Chris • family_with_children • mt
9
2026-03-23 • via Nuitee
M
Mamorena • couple • za
9
Very nice place which is close to all the attractions
Pros:

The room was nice and the location was very close to most attractions. The staff except the white chubby guy at reception were all very friendly.

Cons:

They take forever to clean the rooms. The breakfast options were repetitive

2026-03-23 • via Nuitee
J
Jacques • family_with_children • za
7
2026-03-23 • via Nuitee
A
Adrianna • family_with_children • gb
8
Pros:

Staff were very helpful and valet service was great, food at breakfast was delicious

Cons:

Some questionable people hanging around the area, doable but a bit of a long walk down to the waterfront

2026-03-23 • via Nuitee
D
deon • couple • ae
8
2026-03-22 • via Nuitee
M
Mohd • couple • sa
8
Very nice location at the center of cape town
Pros:

The staff and the location

Cons:

Room can be better

2026-03-22 • via Nuitee
F
FANG • couple • cn
8
Pros:

Location

2026-03-22 • via Nuitee
J
Jenny • couple • za
8
Great place to stay for business or pleasure
Pros:

Location is good.

2026-03-22 • via Nuitee
F
FANG • solo_traveller • cn
8
2026-03-22 • via Nuitee
K
Kanagum • family_with_children • za
8
2026-03-20 • via Nuitee