Holiday Inn Express Cape Town City-Centre by IHG

Hotels
•
Holiday Inn Express
8.6 (4051 reviews)
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape, 8001 , Cape Town , ZA
27-21-480 83 00

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Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good breakfast
Cons:
Noisy rooms
Small room size
Breakfast service was chaotic

Categories

Cleanliness
8.43
Room is cleaned daily and ideally located.
Service
9
Friendly staff and helpful service throughout the stay.
Location
8.74
Centrally located with many shops nearby.
Room Quality
8.19
Rooms are clean but can be small, especially for families.
Amenities
8.72
Basic amenities present, but some issues noted like lack of a pool.
Value for Money
8.58
Fair value for money based on overall comfort and experience.
Food and Beverage
8.33
Breakfast options were good but had some operational chaos.
Overall Experience
8.8
Overall a good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:44

Property Description

Welcome to the Holiday Inn Express Cape Town City-Centre by IHG, where modern convenience meets exceptional comfort in the heart of Cape Town.

Recreational Delights
Stay energized at our 24-hour fitness center or unwind with stunning city views from our inviting terrace. Enjoy complimentary wireless internet throughout the hotel to stay connected.

Comfortable Accommodations
Choose from 171 well-appointed guestrooms, each featuring refrigerators and LCD televisions for your ultimate relaxation. Private bathrooms are stocked with complimentary toiletries and hair dryers, ensuring a refreshing stay.

Culinary Experience
Start your day right with our complimentary buffet breakfast, served daily. Unwind with your favorite drinks in our stylish bar/lounge, the perfect spot to recharge after a busy day exploring the local sights.

Book now and experience the vibrant culture of Cape Town with us!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4051 reviews
Cleanliness: 8.43
Service: 9
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.33
Overall Experience: 8.8
A
ahmed • family_with_children • za
8
It was amazing
Pros:

Staff were very helpful and friendly
Breakfast was good

Cons:

Would have been great if we had more halaal options at breakfast

2026-06-27 • via Nuitee
E
Elsie • solo_traveller • gh
6
My experience with Holiday inn express was below standard
Pros:

The people were helpful

Cons:

The property need maintenance.

2026-06-27 • via Nuitee
M
Mduduzi • couple • za
8
It was value for money.
Pros:

It was neat, comfortable and staff was friendly and useful.

Cons:

Nothing.

2026-06-26 • via Nuitee
A
Amit • solo_traveller • in
10
2026-06-26 • via Nuitee
M
Masimene • solo_traveller • za
10
2026-06-26 • via Nuitee
S
Shimane • solo_traveller • za
8
Comfortable stay.
Pros:

Everything was great. Breakfast, room and location.

2026-06-26 • via Nuitee
P
Promise • solo_traveller • za
10
The staff were very friendly and helpful, food is always good
Pros:

Staff and food

2026-06-26 • via Nuitee
M
Melissa • solo_traveller • za
10
2026-06-25 • via Nuitee
M
Melissa • solo_traveller • za
10
2026-06-25 • via Nuitee
S
Sagren • solo_traveller • za
8
Good budget friendly staff location tops
Pros:

The location
The staff

Cons:

The breakfast

2026-06-25 • via Nuitee
F
Felix • couple • de
8
2026-06-25 • via Nuitee
B
Bernie • solo_traveller • za
9
Pros:

The location is fantastic. Staff where great and a very nice breakfast. Rooms are comfortable.

Cons:

The shower was a bit of a hassle getting the temperature right.

2026-06-24 • via Nuitee
C
Carlos • extended_group • br
10
2026-06-24 • via Nuitee
S
Shankar • couple • in
10
overall good
Pros:

no lunch and dinner service

Cons:

room size

2026-06-24 • via Nuitee
C
Chinnyaja • family_with_children • ng
8
Pros:

I loved the breakfast spread, the room and the staff

Cons:

The location was good but there were some questionable characters around the hotel at night

2026-06-24 • via Nuitee
R
Rumbidzai • couple • zw
9
Superb
Pros:

Very convenient location, lots of shops in the vicinity. Clean. Had breakfast for 4 days, everyday 2 or so things were changed for the buffet making it perfect. Happy staff

2026-06-22 • via Nuitee
P
Piyush • solo_traveller • in
10
2026-06-21 • via Nuitee
R
Ria • solo_traveller • za
8
The staff is friendly, which is a great feel as a guest
Pros:

I like how close everything is to the hotel plus the urber pick-up points. The bedroom heaters are a great flex..

Cons:

N/A

2026-06-20 • via Nuitee
O
Olga • solo_traveller • za
10
2026-06-20 • via Nuitee
M
Melissa • extended_group • za
10
2026-06-19 • via Nuitee