Vincci Baixa Suites Apartments

Hotels
Vincci Hoteles
Rua do Comércio 24-30 4 , Lisbon , pt

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Central location close to major attractions
Very clean with reliable daily housekeeping
Friendly, helpful staff (multiple mentions)
Brand-new, comfortable rooms and beds
Good breakfast and coffee noted by many
Cons:
Street noise from busy intersection / windows facing a busy road
Low shower flow in some rooms
Occasional unpleasant smells reported
Missing kitchen basics in some apartments and confusing check-in process
Parking is not free as listed and is costly/off-site

Categories

Cleanliness
1
Multiple guests repeatedly praised cleanliness and daily housekeeping; occasional remark about a faint smell in some rooms but overall very clean.
Service
1
Staff repeatedly described as friendly, helpful and attentive (mentions of Rodrigo, Diogo and generally great front desk service).
Location
1
Consistently called central and ideal for sightseeing, very close to attractions, but several guests noted street noise from a busy intersection.
Room Quality
1
Brand-new, comfortable rooms with excellent beds and blackout shutters noted; some reports of low shower flow and occasional odor in specific units.
Amenities
1
Breakfast offerings are mixed (some praise, one report of mediocre quality); kitchen/apartment basics were missing for some guests and check-in/process issues mentioned; parking is off-site.
Value for Money
1
Several guests felt positive about the apartment/hotel concept, but unexpected extra costs (parking not free as listed) and inconsistent amenities reduced perceived value for some visitors.
Food and Beverage
1
Breakfast and coffee praised by many, though at least one review called the breakfast quality average; overall mixed impressions.
Overall Experience
1
Many guests said they'd return and highlighted location, cleanliness and staff, but recurring issues (street noise, some missing amenities, parking confusion) led to a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 06:54

Property Description

Discover the charm of Vincci Baixa Suites Apartments, where modern comfort meets the heart of Lisbon.

Prime Location
Situated just 1.1 miles from the city center, our hotel allows you to explore iconic landmarks like Commerce Square and St. George's Castle, all within a short stroll.

Spacious Accommodations
Enjoy well-appointed suites featuring a kitchen equipped with a microwave, fridge, and minibar, along with a cozy seating area, air conditioning, and a flat-screen TV for your relaxation.

Exceptional Service
With a 24-hour front desk and convenient amenities like an elevator, we ensure every aspect of your stay is seamless and enjoyable, allowing you to focus on what matters most—making unforgettable memories.

Book your stay today to experience the finest in Lisbon hospitality!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nora extended_group ca
9
Merveilleux endroit !
Pros:

Situation géographique, intimité des studios, propreté, accueil des employés.
Propreté de l’etablissement.
A proximité des activités, des gares, bus, ferry. Les restaurants pas trop loin.
Aussi, au bord du Tage.c’est merveilleux de se promener le soir au bord.

2026-06-27 via Nuitee
O
ohemaa couple gh
10
Pros:

Everything and that it was at the city center.

Cons:

Nothing

2026-06-27 via Nuitee
P
piliop couple gr
9
Ευχαριστημένοι
Pros:

Πολύ καθαρό, άνετοι χώροι, πολύ καλή τοποθεσία

Cons:

Η τηλεόραση ήταν απέναντι από την ντουλάπα και δεν μπορούσαμε να την δούμε παρά μόνο από το πλάι

2026-06-20 via Nuitee
T
Thomas solo_traveller cz
8
2026-06-20 via Nuitee
V
Veronica solo_traveller ca
10
Pros:

Great location, lots of space and clean

2026-06-17 via Nuitee
P
Pasquale solo_traveller it
4
Pros:

Posizione
Breakfast

Cons:

3 giorni, 2 persone: 1 bottiglia di acqua in tutto. Credo che in un 4 stelle non sia appropriato costringere i clienti ad andare al negozietto di souvenir per comprare una bottiglia di acqua.
Aggiungo la estrema scortesia della addetta alla reception che alle 23.15 su è rifiutata di darci una bottiglia d'acqua in quanto il bar era chiuso (alle 23). Trattati malissimo.

Sempre la persona che era alla reception, ha fermato in modo imperioso una inserviente che si era avvicinata per aiutarci a portare i nostri bagagli. Considerando che la nostra stanza stava un un portone diverso e quindi bisognava uscire in strada un aiuto non era inutile.
Aggiungo che siano un coppia di 75enni, uno dei quali claudicante, praticamente piegato in 2; per forti dolori alla schiena. GRAZIE.

Sulla stanza: abbiamo prenotato uni "studio" in quanto la descrizione diceva che ci fosse più spazio di una stanza normale. Costava di più, l'abbiamo prenotata. Lo "studio" era al 4° piano di uno scala diversa e quindi bisognava uscire in strada ed entrare un un ingresso senza personale.
La stanza/monolocale era al 4° piano con le 2 finestre alte, raggiungibili con difficoltà: era impossibile guardare fuori la finestra.

La stanza/monolocale aveva il tetto fortemente spiovente quindi: almeno il 30% della stanza era inagibile in quanto aveva un'altezza di meno di un metro. Nel resto della stanza era difficile camminare se non piegandosi e con la quasi certezza di sbattere la nuca da qualche parte ...
Di notte il tutto si trasformava un un incubo, considerando le luci messe male.
In bagno: porta trasparente in modo che la luce (fortissima) potesse accecare l'altro ospite che stava dormendo. Sempre per dare fastidio all'altro, la ventola di aereazione (bagno senza finestra) era molto rumorosa e si accendeva solo insieme alla luce.
Io lavandino era "grande" quanto quelli dei wagon lit di una volta. Inaccettabile.

2026-06-14 via Nuitee
D
Dhora solo_traveller ae
7
2026-06-11 via Nuitee
T
Tracy couple au
10
Highly recommend!
Pros:

We had an apartment that was really well appointed. Really comfortable room. A sensational location, safe, close to so much. Staff were brilliant - could not have been more helpful.

2026-06-09 via Nuitee
J
Jake couple gb
10
2026-06-08 via Nuitee
J
jan couple de
9
2026-05-30 via Nuitee
M
Marie family_with_children ie
10
Comfortable, spotless, excellent location.
Pros:

Excellent location - comfy bed, lovely room. Whats not to like.

2026-05-30 via Nuitee
A
Annabel couple gb
10
It was fabulous - great location and super comfy bed. Spotless clean and not noisy!
Pros:

Location was fabulous. Room was spotless and the bed was super comfy.

Cons:

Nothing!

2026-05-28 via Nuitee
M
Michael solo_traveller pt
8
2026-05-25 via Nuitee
R
RAMON couple es
7
2026-05-22 via Nuitee
H
Hasnae solo_traveller ma
10
Excellent séjour dans l'ensemble
Pros:

Très bon emplacement, studio propre et bien équipé. Le personnel était très aimable et aux petit soins.

Cons:

Rien

2026-05-21 via Nuitee
C
Charles couple nz
7
2026-05-17 via Nuitee
K
Kathryn extended_group gb
8
Could have been amazing!
Pros:

A really lovely apartment, beautifully decorated in a brand new renovated building. Couldn’t get a better central location and excellent breakfast next door in the hotel.

Cons:

The water pressure in the shower. We had so many problems. Good pressure but stone cold, hot scalding water but only a trickle that you could not wash in. Maintainance did improve it somewhat but it was very disappointing. A beautiful bathroom too. Such a shame.

2026-05-09 via Nuitee
F
FABIO_TT extended_group br
9
2026-05-08 via Nuitee
J
Jens solo_traveller pt
5
Pros:

Muito central e o é apartamento novo

Cons:

O cheiro de esgoto de casa é extremamente desagradavel ,horivel durante toda a nossa estadia , apartamento pequeno e teto muito baixo.

2026-05-05 via Nuitee
R
Rave solo_traveller il
9
מלון מושלם ומרכזי. מיקום פגז
Pros:

מיקום
צוות אדיב

Cons:

החדר שלי היה עם תקרה אלכסונית

2026-05-04 via Nuitee