Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great amenities
Excellent breakfast
Cons:
Issues with room quality
Value for money concerns

Categories

Cleanliness
8.6
Mixed reviews; specific mention of cleanliness issues with some areas needing more attention.
Service
9.6
General praise for the staff and service quality, although some negative experiences were mentioned.
Location
9.1
Reviewed as a bit far from the city center, but still considered acceptable.
Room Quality
8.6
Several mentions of issues with room standards and comfort.
Amenities
9.6
Strong positive sentiment regarding the spa, pools, and other facilities.
Value for Money
8.1
Concerns expressed about the hotel meeting five-star standards relative to price.
Food and Beverage
9.6
Highly rated breakfast and food quality in general.
Overall Experience
9.6
General positive sentiment with noted exceptions leading to a good experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:50

Property Description

Luxurious Accommodations and Spa Amenities
The Lucky Bansko Aparthotel SPA & Relax offers spacious apartments and studios with free WiFi access. Enjoy the spa centre's ice room, steam bath, fitness centre, bio pools, and more.

Gourmet Dining Experience
Indulge in traditional and alpine dishes at the hotel's 2 restaurants, featuring original recipes.

Exceptional Wellness Treatments and Activities
Experience a range of rejuvenating treatments like ultrasonic peeling, RF lifting, and Intraceuticals therapy. Plus, enjoy free excursions to cultural sites, mountain trekking hikes, and complimentary ski season transportation.

Book now to elevate your stay at the Lucky Bansko Aparthotel SPA & Relax!

Important information:

Please inform the hotel in advance in case of late check-in (after 18:00).

Please note that breakfast is served as a buffet or as a set menu, depending on the number of guests.

Some rooms can accommodate an extra bed. Please note that extra bed requests should be confirmed and approved by Lucky Bansko Aparthotel SPA & Relax in advance.

During winter season, the rate includes free transportation to and from the Gondola station every 30 minutes.Swimming pool: Closed from Sun, Sep 13, 2026 until Thu, Jun 10, 2027
Swimming pool: Closed from Sun, Sep 13, 2026 until Thu, Jun 10, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

9.1
Based on 676 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.1
Room Quality: 8.6
Amenities: 9.6
Value for Money: 8.1
Food and Beverage: 9.6
Overall Experience: 9.6
S
Stoyan • family_with_children • de
9
2025-11-15 • via Nuitee
K
Krum • family_with_children • bg
10
Пълен релакс
Pros:

Всичко беше на нево 10 от 10

Cons:

Няма такова

2025-11-13 • via Nuitee
D
Dani • family_with_children • bg
10
2025-11-09 • via Nuitee
A
Aurelio Calicchia • family_with_children • it
9
Value for the money. Nice breakfast.
Pros:

SPA and swimming pool are very nice. Excellent breakfast!!

Cons:

Rooms are not very stylish

2025-11-09 • via Nuitee
M
Milen • couple • de
10
Супер почивка
Pros:

Всичко

Cons:

Леглата може да са по-добре за 5 звезден хотел

2025-11-09 • via Nuitee
A
Angelos • couple • gr
10
2025-11-09 • via Nuitee
E
Emiliya • solo_traveller • bg
10
2025-11-08 • via Nuitee
P
Pip15 • solo_traveller • bg
9
2025-11-06 • via Nuitee
Y
Yulia • family_with_children • il
10
Great hotel for a family vacation
Pros:

Warm pools, great clean spa, friendly stuff

Cons:

A bit far from the center of the city

2025-11-06 • via Nuitee
G
Gergana • extended_group • bg
10
2025-11-06 • via Nuitee
Z
zvia • couple • il
10
Pros:

הכל היה מצוין . השירות בקבלה, החדרים , הספא וארוחת הבוקר. העיסוי היה מצוין והבחור בקבלה בספא נתן שירות יוצא דופן .

Cons:

לשים לב שבאוקטובר אין מה לעשות בבנסקו . רק לשבת בספא במלון . הרכבלים לא עובדים .

2025-11-05 • via Nuitee
M
Mariana • family_with_children • bg
10
2025-11-03 • via Nuitee
M
Marco • family_with_children • it
10
Pros:

Un'esperienza davvero indimenticabile resa tale dall'ottimo servizio, la cura dei dettagli e le possibilità offerte dalla struttura. Più che apprezzabili tutti gli omaggi messi a disposizione in camera. Spa ben attrezzata e curata. Personale disponibile e sempre presente. La ciliegina sulla torta è stata la colazione. Davvero deliziosa

2025-11-02 • via Nuitee
J
John Zar • couple • gr
10
2025-10-28 • via Nuitee
A
Aneta • couple • gr
10
2025-10-28 • via Nuitee
T
Tsvetan • couple • bg
7
2025-10-28 • via Nuitee
V
Vladimir • family_with_children • sk
8
Pros:

I have not been in LB few years. It is great to see that the quality did not change. Great place for family holidays... nreakfast beyond expectations...

Cons:

I was expecting a bit warmer water in spa. Generapy it was cleam although some places would deserve more attentuon - grubby edges of the pool and jacuzzy, bottom of railings etc...

2025-10-28 • via Nuitee
M
Mary • family_with_children • gr
10
Pros:

Facilities, staff, location, everything❤️

2025-10-28 • via Nuitee
E
Elena • couple • bg
10
2025-10-28 • via Nuitee
R
Ralitsa • couple • bg
10
2025-10-27 • via Nuitee