Hotel Haven

Hotels
9 (982 reviews)
Unioninkatu 17 , Helsinki , FI
+358 9 681930

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Room temperature issues
Damp smell in some rooms

Categories

Cleanliness
8.33
Some reviews indicate that the room had a damp smell and could be fresher.
Service
9.3
Multiple guests praised friendly and helpful staff.
Location
9.34
The hotel is centrally located, making it easy to explore the city.
Room Quality
8.79
Rooms are generally spacious and comfortable, though some feedback highlights temperature control issues.
Amenities
8.82
Amenities noted include a good bar and breakfast offerings, but some guests mentioned the fitness equipment is older.
Value for Money
8.78
Guests find the offerings worth the price considering the overall experience.
Food and Beverage
9.33
Breakfast received high praise, with many specific items mentioned positively.
Overall Experience
9.3
Overall, guests had a highly satisfactory experience and many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:03

Property Description

Luxurious Accommodation - Hotel Haven offers elegant rooms with luxury beds, spa-style bathrooms, and a Chromecast multimedia streaming system. The air-conditioned rooms feature modern décor, a minibar, and a variety of TV channels.

Scenic Views and Convenient Location - Situated overlooking Helsinki Harbour, Hotel Haven provides stunning views of the Presidential Palace, Market Place, and Uspenski Cathedral. Located near Esplanadi shopping streets, guests can enjoy a convenient and picturesque stay.

Exceptional Amenities - Guests can unwind in the elegant foyer by the fireplace, enjoy a selection of hot beverages and drinks at Bar Haven, and savor breakfast in the historic Sundmans building with panoramic views of Market Square and the harbor.

To experience luxury, convenience, and exceptional service, book your stay at Hotel Haven now.

Important information:

The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show photo identification and the same credit card used for booking upon check-in.

When booking a nonrefundable rate, the property will provide detailed payment instructions via email with a link to secure the booking.

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

9
Based on 982 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
E
Eva • couple • at
10
Perfect, we loved it! Great location, great staff!!
2026-09-19 • via Nuitee
P
Palle • solo_traveller • dk
10
2026-09-17 • via Nuitee
H
Henry • couple • us
10
Lovely stay, exceeded expectations.
Pros:

Lovely facility, excellent service and breakfast, perfect location.

Cons:

Not a thing.

2026-09-16 • via Nuitee
P
Patricia • couple • us
10
2026-09-16 • via Nuitee
B
Brian • solo_traveller • us
10
Staff, location, room, and breakfast exceed expectations.
Pros:

Room and location was.excellent.

Cons:

Some stairs to get by with your luggage.

2026-09-14 • via Nuitee
M
Mateusz • family_with_children • pl
10
Pros:

Na szczególną uwagę zasługuje uprzejmy i pomocny personel recepcji !

2026-09-12 • via Nuitee
P
Petri • solo_traveller • fi
8
2026-09-11 • via Nuitee
M
mustafa • family_with_children • tr
10
2026-09-08 • via Nuitee
P
Patricia • solo_traveller • au
9
I’d happily stay there again.
Pros:

It was very central, well kept, pleasant staff

Cons:

Too much black decor

2026-09-08 • via Nuitee
M
Marc • solo_traveller • nl
8
2026-09-07 • via Nuitee
V
Vesa • couple • fi
8
2026-09-07 • via Nuitee
T
Takumi • solo_traveller • jp
8
2026-09-07 • via Nuitee
S
Sandip • couple • gb
10
2026-09-07 • via Nuitee
S
Sandip • couple • gb
10
Excellent location, great staff and friendly service
Pros:

Well located

2026-09-07 • via Nuitee
J
Johannes • couple • de
8
2026-09-05 • via Nuitee
M
Maj Britt • solo_traveller • is
9
2026-09-04 • via Nuitee
E
Ebru • couple • tr
9
Şehrin içinde ama hertürlü konforu sunan bir otel
Pros:

Odalar çok geniş ve ferahtı. Tuvalet ve banyo aynı şekilde çok ferah ve tüm ihtiyaçlarınızı karşılıyordu. Ama bizim için kahvaltısı efsaneydi yürüyüş mesafesi ile heryere ulaşım sağladık

2026-09-01 • via Nuitee
T
TEODORO • couple • es
10
BUENA ESTANCIA
Pros:

La ubicación extraordinaria.
La habitación extraordinaria.
El desayuno aceptable pero corto para un hotel de cinco estrellas.

2026-08-30 • via Nuitee
N
Nicklas • extended_group • fi
10
2026-08-30 • via Nuitee
U
Uwe • solo_traveller • de
10
Klasse Hotel in bester Lage
Pros:

Super Lage, geräumiges Zimmer mit sehr guter Ausstattung. Sehr freundliches und hilfsbereites Personal!

2026-08-30 • via Nuitee