Holiday Inn Bloomington - Normal by IHG

Hotels
•
IHG
8.6 (153 reviews)
8 Traders Cir, Normal, Illinois, 61761 , Normal , US
+1 309-862-0101

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Facilities

Elevator
Free airport transportation
Shopping on site
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Internet access in public areas - high speed
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Clean rooms and attentive housekeeping
Convenient location near highway, shops, restaurants
Free/breakfast and on-site dining; good value for rate
Cons:
Room lighting dark; some rooms lack exterior windows
Pool had no closing time — noise late into night
Occasional AC and TV issues; bar understaffed/TV problems

Categories

Cleanliness
9
Multiple reviewers called the property and rooms very clean; housekeeping described as accommodating and thorough.
Service
9.5
Repeated praise for front desk staff, named employees, maintenance responsiveness (e.g., fridge delivered), and helpfulness; staff impressed guests despite occasional issues.
Location
9
Many comments highlight easy highway access and proximity to stores, restaurants and a college—convenient and central for travelers.
Room Quality
7.2
Mixed feedback: rooms are clean but several guests reported dark lighting, small bathrooms, no exterior windows in some rooms, and isolated complaints about AC and TV failures.
Amenities
7.8
On-site restaurant and bar and a pool were noted positively, but the pool had no enforced closing time (noise late at night) and the bar was understaffed and struggled with TV service.
Value for Money
8.8
Multiple guests said the hotel was good for the rate, compared favorably to lower-tier options, and overall provided satisfactory value.
Food and Beverage
8
Breakfast and the cook received praise; however, bar service had problems (understaffed, difficulty getting games on TVs), producing a mixed but generally positive impression.
Overall Experience
9.5
Majority of reviews expressed willingness to stay again and described stays as pleasant and satisfactory despite some specific issues (noise, room lighting).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Recreational Amenities and Fitness Center
Indulge in the indoor pool and 24-hour fitness center during your stay.

Dining Options and Bar/Lounge
Savor a meal at the on-site restaurant or unwind with a drink at the bar/lounge.

Featured Amenities and Services
Benefit from the complimentary Wi-Fi, business center, and express check-in/out services.

Centrally located in Normal, indulge in a stay at Holiday Inn Bloomington - Normal, an IHG Hotel. Immerse yourself in comfort and convenience near Illinois State University.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BMI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

See all policies

Location

Guest Reviews

8.6
Based on 153 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 7.2
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 9.5
B
brian
6
Pros:

the room didn't have a refrigerator but when I called they sent one up. the AC didn't work in the room and the maintenance person had left so they offered to change our room but we stayed. Staff were very nice. I would stay again.

2025-10-13 • via Nuitee
G
Gabriela
2
Pros:

Nice place close to everything close to the expressway free breakfast

2025-10-12 • via Nuitee
M
Michele
8
Pros:

First time. Would stay here again!

2025-10-11 • via Nuitee
B
Brayden • family
6
Pros:

Marsha at the front desk lady and the cook this morning was the best part of our stay!

2025-10-07 • via Nuitee
D
Debi
10
Pros:

Very clean all staff friendly food good

2025-09-30 • via Nuitee
K
Kristen
10
Pros:

Awesome staff, I usually never go to the bar when traveling. I did this time. Everything was great.

2025-09-29 • via Nuitee
L
Lydia • partner
10
Pros:

Clean room, decent food, good for the rate it’s set at

2025-09-29 • via Nuitee
C
cynthia
10
Pros:

Great room and staff

2025-09-28 • via Nuitee
M
maureen
10
Pros:

Smooth check in, friendly staff and good breakfast

2025-09-28 • via Nuitee
A
Alan
8
Pros:

It was a good hotel

2025-09-25 • via Nuitee
K
Kathy
6
Pros:

Pleasant front desk and housekeeping was very accommodating. Problem was , there is no ‘closing time’ for the pool. People loud and inconsiderate til 3 am. Rooms with no outside windows and adjacent to the pool suffered no sleep

2025-09-21 • via Nuitee
K
Kathy • friends
10
Pros:

Nice, clean, and quiet property. Pleasant and helpful staff

2025-09-21 • via Nuitee
J
Jeff
6
Pros:

Overall hotel was clean. Could use brighter lighting in rooms. Super dark in the room and especially in the bathroom

2025-09-21 • via Nuitee
D
Deborah Ann • friends
10
Pros:

Great 2 night stay. Did have several incidents of TV not working. Staff came 4 times and finally got TV to work properly. Was impressed with staff

2025-09-21 • via Nuitee
S
Susan
8
Pros:

Compared to the Econolodge, it was much better.
The hotel needed more staff.
I was happy with this hotel

2025-09-18 • via Nuitee
T
Todd
6
Pros:

Jozette hotel on our way home cause they had a bar at the hotel looking to watch Monday Night Football. The barmaid was very friendly and very courteous however, she had no clue what Monday night football is took forever to get the TVs changed. She was overworked and needed a minimum of one additional probably two additional people to keep up with everything did not at all raise an issue because she was trying her best. Couldn’t seem to get a game on the four TVs custom we weren’t happy.

2025-09-15 • via Nuitee
P
Phyllis
10
Pros:

Easy highway access and staff was helpful and friendly

2025-09-05 • via Nuitee
E
Evelyn
10
Pros:

It was clean, quiet great stay

2025-08-25 • via Nuitee
L
Linda
10
Pros:

Very friendly staff and extremely clean

2025-08-24 • via Nuitee
K
Kafi
8
Hotel Stay
Pros:

The hotel was close to my son's college campus. It was also close to stores and restaurants. The room was clean but the bed was uncommon so I didn't sleep very well.

2025-08-19 • via Nuitee