Meliá Costa Atlantis Tenerife

Hotels
•
Sol by Meliá
8.7 (966 reviews)
Avenida Venezuela, 15 , Puerto de la Cruz , es

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Excellent location near the sea
Cons:
Cleanliness issues in rooms
Inconsistent food quality

Categories

Cleanliness
7.41
Several reviews mentioned issues with cleanliness and room conditions.
Service
9.88
Friendly staff reported in several reviews, indicating good service.
Location
9.92
Multiple reviews highlight the perfect location and beautiful surroundings.
Room Quality
7.87
Some rooms were reported as damp and with issues related to air conditioning.
Amenities
8.9
Mention of good facilities like the pool and gym, despite some complaints.
Value for Money
8.36
Concerns about the overall value, particularly regarding food pricing.
Food and Beverage
7.91
Mixed reviews regarding food quality and variety.
Overall Experience
9.38
Generally a good stay with several positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Luxurious Accommodation with Spectacular Views

Spa and Wellness Retreat
Indulge in relaxation at the hotel's top-floor spa with panoramic sea views. Enjoy the thermal circuit, sauna, Turkish bath, and rejuvenating massages for the ultimate pampering experience.

Culinary Delights and Entertainment
Savor a delightful buffet breakfast and authentic Spanish dishes at the on-site restaurant. Unwind at the pool bar or chic terrace lounge with a refreshing drink in hand.

Central Location with Easy Access to Attractions
Conveniently situated in the city center, explore nearby shops, bars, and cafes. Don't forget to visit the thrilling Loro Parque Theme Park just a short distance away.

Book now for an unforgettable stay at Sol Costa Atlantis Tenerife!

Important information:

All cots are subject to availability.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note half-board rates include breakfast and dinner. Drinks are not included in the price.

Parking cannot be reserved in advance and is subject to availability at the time of check-in.

Please note that guests under 16 years are not allowed in the spa.

When booking 9 rooms or more, different policies and additional supplements may apply

Please inform the hotel before arrival when travelling with your dog. An additional charge applies of EUR 50 per dog per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 966 reviews
Cleanliness: 7.41
Service: 9.88
Location: 9.92
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 9.38
S
SEBASTIEN • couple • fr
9
2026-05-08 • via Nuitee
L
Linda Nicole • solo_traveller • es
10
Pros:

Las instalaciones en muy buen estado y el personal muy amable.

Cons:

Es estado del spa

2026-05-08 • via Nuitee
A
Aniela Brozda • solo_traveller • ch
8
2026-05-08 • via Nuitee
L
Luis • family_with_children • es
4
Pros:

DESAYUNO Y UBICACION

Cons:

HABITACION, BAÑO Y LIMPIEZA

2026-05-07 • via Nuitee
J
Juan Carlos • couple • es
10
Perfecto
Pros:

Muy recomendable el servicio Level, merece muchísimo la pena por el precio, el pase al Spa, la zona con comida y bebida todo el día… Además de que te dejan reservar parking si lo tienes

Cons:

Nada

2026-05-07 • via Nuitee
P
PATRICK • couple • fr
9
2026-05-06 • via Nuitee
D
Dawn • extended_group • gb
8
2026-05-06 • via Nuitee
M
Matteo • solo_traveller • it
10
Pros:

Personnel emplacements et équipement

Cons:

Machine a café. Chambres pas bien isolés.

2026-05-05 • via Nuitee
L
Lorena • couple • lv
10
2026-05-05 • via Nuitee
G
Gotzon • solo_traveller • es
10
2026-05-04 • via Nuitee
J
Jiji • family_with_children • ma
10
Perfect Stay
Pros:

everything was perfect, lovely and helpful staff, amazing view

2026-05-04 • via Nuitee
L
Lee • couple • pt
9
2026-05-04 • via Nuitee
M
MARIA DE JESUS • family_with_children • gf
9
Nous avons passé des bonnes vacances
Pros:

Tout, c'était agréable, sympathique et buffet à volonté très varié.

Cons:

Ras

2026-05-04 • via Nuitee
C
Chloe • family_with_children • fr
9
Pros:

La vue incroyable la salle de bain bien équipé ainsi que la chambre

Cons:

Le lit d’appoint pour ma fille pas du tout confortable

2026-05-03 • via Nuitee
A
Alexandru • couple • ro
10
Would recommend it to my friends
Pros:

Excellent stay! The lobby is very modern and luxurious, room is comfortable and equipped with Rituals amenities, we loved this hotel. Nice pool although not heated, but lovely pool area. Clean beach towels everyday, housekeeping every day. Very close to supermarket, shopping center and promenade. Good breakfast with decent coffee. Free bottled water in the room.

Cons:

The toilet paper was very cheap, one layer.
Spa area is with additional charge.

2026-05-03 • via Nuitee
L
Lisa • couple • de
10
Super Personal und ein sehr angenehmer Aufenthalt
Pros:

Das Personal war super freundlich und sehr hilfsbereit. Im The Level hatte man jeden Tag eine Happy Hour mit kostenlosen Snacks und Getränken, sowie einen eigenen Frühstücksbereich, der nicht so überfüllt war. Alles in allem sehr empfehlenswert!

Cons:

Es gab keine Klobürste im Bad.

2026-05-03 • via Nuitee
P
Pavel • couple • cz
10
2026-05-03 • via Nuitee
J
JB • couple • fr
6
2026-05-03 • via Nuitee
S
Stephanie • family_with_children • be
9
2026-05-03 • via Nuitee
M
Mercedes • couple • es
10
2026-05-03 • via Nuitee