Oaks Sydney Castlereagh Suites

Hotels
•
Oaks Hotels & Resorts
7.9 (5313 reviews)
317 Castlereagh Street , Sydney , au

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.04
Multiple reviews indicate cleanliness issues, with reports of old odors and lack of proper hygiene.
Service
9.01
Friendly and helpful staff were mentioned positively in various reviews.
Location
9.05
The location was frequently highlighted as excellent and convenient to major attractions.
Room Quality
7
Some rooms noted to have structural issues and cleanliness problems, affecting overall quality.
Amenities
7.53
A lack of functional kitchenette and old equipment were pointed out.
Value for Money
7.99
Price considered reasonable, but value affected by various issues noted in the reviews.
Food and Beverage
7.54
No specific mention of food and beverage quality, considered standard for this hotel tier.
Overall Experience
8.01
Mixed experiences noted overall, with highlight on location but concerns regarding other aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Central Location and Convenience
Located in the heart of Sydney city, Oaks Sydney Castlereagh Suites provides easy access to Central Station and Darling Harbour, making it a prime choice for travelers looking to explore the city easily.

Modern Apartments with Stunning Views
The self-contained apartments at Oaks Sydney Castlereagh Suites offer not only a comfortable stay with air conditioning and spacious living areas but also stunning panoramic views of the city from private balconies.

Abundance of Amenities and Services
Guests can enjoy the convenience of on-site fitness and swimming facilities, along with room service options. Additionally, the property offers business services, BBQ facilities, and secure parking, catering to both leisure and business travelers.

Experience the best of Sydney at Oaks Sydney Castlereagh Suites - book your stay now for a memorable trip!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 5313 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.01
M
Melissa • extended_group • au
10
Comfortable short stay before heading to circular quay for a cruise.
Pros:

I liked there was a comfortable amount of room, a full kitchen, a walk in wardrobe, comfortable rooms, a balcony and amenities convenient. Close to ships and everything needed.

Cons:

Everything was fine.

2026-06-06 • via Nuitee
S
singh • couple • au
1
Unhygienic
Pros:

Nothing

Cons:

Bathrooms were smelling awful and room was so dirty

2026-06-05 • via Nuitee
D
David • couple • au
9
2026-06-05 • via Nuitee
L
Lilomaiava • couple • au
9
2026-06-05 • via Nuitee
M
Maira • extended_group • gb
9
2026-06-05 • via Nuitee
P
Patrick • couple • au
1
Rip you off
Pros:

Bad

Cons:

Bad

2026-06-05 • via Nuitee
N
Natasha • couple • au
9
Value for money in a comfortable and spacious apartment
Pros:

Spacious, perfect description and pictures on what was provided, no catfishing

Cons:

No issues

2026-06-04 • via Nuitee
N
Natasha • solo_traveller • au
7
Close to capitol theatre
Pros:

Walk to capitol theatre.
Large spacious apartment. Loved the 2 bathrooms. Great pool and spa.

Cons:

Outdated needed a renovation, very noisy.
The photos didn't reflect what the property looks like currently.

2026-06-04 • via Nuitee
K
KEN • couple • au
9
Other than for sleeping we were out most of the time
Pros:

The room and facilities suited our needs and expectations

Cons:

The toilet papers should be 3 ply instead of 2 ply

2026-06-03 • via Nuitee
L
Linda • solo_traveller • au
7
Pros:

Good size unit for 3 night stay. Comfortable bedroom and lounge area.

Cons:

Air conditioner didn't work on heat so very cold for 3 nights

2026-06-03 • via Nuitee
T
Thomas • solo_traveller • au
7
Ok stay considering the price
Pros:

The hotel was well located and was well within walking distance of the Light-rail and the train station.

Rooms were clean enough. Reception staff were pleasant.

Cons:

Some areas of the room needed a little maintenance. Torn carpet. Curtains that's didn't fully shut and bathroom had a slight musky smell.

2026-06-03 • via Nuitee
P
Phil • extended_group • nz
8
easy to find and access
Pros:

everything went well

Cons:

nothing

2026-06-03 • via Nuitee
K
Kennedy • solo_traveller • au
5
Pros:

Loved the location , loved the room size

Cons:

Nothing to sit on at the balcony

2026-06-03 • via Nuitee
T
Travelqueen0953 • solo_traveller • au
8
Pros:

We had a studio apartment for 3 nights. Location made it easy to walk everywhere we wanted to go

Cons:

Maintenance in our room needed attention

2026-06-02 • via Nuitee
K
Kathryn • family_with_children • au
8
Overall, great location for the train station and nearby sites of Sydney.
Pros:

It had everything we needed for our 3night stay

Cons:

The light didn’t work in the kitchenette and the blinds didn’t fit the window properly this caused lights and sun coming in when asleep

2026-06-02 • via Nuitee
C
Coach • solo_traveller • au
9
Pros:

Room was warm and very spacious.

Cons:

Shower entry is very narrow.

2026-06-02 • via Nuitee
K
KENNETH • solo_traveller • au
8
2026-06-02 • via Nuitee
M
Melissa • solo_traveller • au
5
Pros:

The rooms were adequate but seemed old and tired. They were clean and tidy, but it felt like dorm style accommodation with a hotel room (if that makes sense)

2026-06-02 • via Nuitee
D
Diego • extended_group • ar
10
Pros:

Esta ubicado en un punto estratégico, cerca de todo. La habitación es cómoda y bien equipada.

Cons:

No tengo comentarios negativos

2026-06-01 • via Nuitee
R
Rob • family_with_children • au
10
2026-06-01 • via Nuitee