Oaks Sydney Castlereagh Suites

Hotels
•
Oaks Hotels & Resorts
7.9 (4873 reviews)
317 Castlereagh Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.04
Multiple reviews indicate cleanliness issues, with reports of old odors and lack of proper hygiene.
Service
9.01
Friendly and helpful staff were mentioned positively in various reviews.
Location
9.05
The location was frequently highlighted as excellent and convenient to major attractions.
Room Quality
7
Some rooms noted to have structural issues and cleanliness problems, affecting overall quality.
Amenities
7.53
A lack of functional kitchenette and old equipment were pointed out.
Value for Money
7.99
Price considered reasonable, but value affected by various issues noted in the reviews.
Food and Beverage
7.54
No specific mention of food and beverage quality, considered standard for this hotel tier.
Overall Experience
8.01
Mixed experiences noted overall, with highlight on location but concerns regarding other aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Central Location and Convenience
Located in the heart of Sydney city, Oaks Sydney Castlereagh Suites provides easy access to Central Station and Darling Harbour, making it a prime choice for travelers looking to explore the city easily.

Modern Apartments with Stunning Views
The self-contained apartments at Oaks Sydney Castlereagh Suites offer not only a comfortable stay with air conditioning and spacious living areas but also stunning panoramic views of the city from private balconies.

Abundance of Amenities and Services
Guests can enjoy the convenience of on-site fitness and swimming facilities, along with room service options. Additionally, the property offers business services, BBQ facilities, and secure parking, catering to both leisure and business travelers.

Experience the best of Sydney at Oaks Sydney Castlereagh Suites - book your stay now for a memorable trip!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 4873 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.01
E
Ellen • family_with_children • no
9
2026-04-11 • via Nuitee
S
Sandra • couple • nc
10
2026-04-11 • via Nuitee
N
nadine • couple • au
10
2026-04-10 • via Nuitee
K
kate • family_with_children • au
8
Value for money in a great location.
Pros:

Great size room very spacious and comfortable beds.
Fantastic location short walk to Hyde Park and museum station.

Cons:

The 2 bedroom apartment was a little noisy as we could hear all the outside noise of the traffic, but after long days we still slept well.

2026-04-10 • via Nuitee
P
Paul • couple • au
9
.
Pros:

.

Cons:

.

2026-04-10 • via Nuitee
S
Sheena • couple • ph
3
2026-04-10 • via Nuitee
G
Giles B • family_with_children • nz
8
2026-04-09 • via Nuitee
R
Roy • family_with_children • nc
6
2026-04-09 • via Nuitee
G
Grant • extended_group • au
9
An excellent stay which suited our needs very well.
Pros:

Location. The 3 bedroom apartment was comfortable, clean and spacious.

2026-04-09 • via Nuitee
N
Nancy • family_with_children • hk
8
Pros:

Lovely little balcony for breakfast. Huge apartment. Full kitchen, big TV, solid WiFi. Friendly staff.

Cons:

It is a little bit old and dated.

2026-04-09 • via Nuitee
R
Richard • family_with_children • nz
7
2026-04-09 • via Nuitee
Q
Quy Therese • couple • nc
7
séjours dans l'ensemble agréable et personnel gentil, proximité gare central à 5 minutes
Pros:

la chambre est propre et confortable.
l'ascenseur est rapide donc pas beaucoup de temps d'attente

Cons:

le climatiseur faisait de temps en temps du bruit
les 2 dernières nuits , les personnes à côté faisaient beaucoup de bruits et claquaient les portes.
nous étions au 618A et eux au 618B

2026-04-09 • via Nuitee
J
JIN WOOK • solo_traveller • au
5
2026-04-09 • via Nuitee
W
Webb • solo_traveller • au
7
Average
Pros:

Close to where I needed to be.

Cons:

Airconditioner was noisy and appeared to fail during the night. Impossible to sleep without it on and when on impossible to sleep due to the noise.

2026-04-08 • via Nuitee
K
Kornwika • couple • au
10
Pros:

Location good, room clean

Cons:

Nothing

2026-04-07 • via Nuitee
M
MCCORMACK • family_with_children • ae
7
Convenient to China Town and Paddys Matkets
Pros:

The apartment was spacious, very dated but comfortable. Wifi was great

Cons:

Very dated. Requested the extra bed and wasnt great. Had to put mattress on the floor as was too squeaky. Not a lot of F&B close by.

2026-04-07 • via Nuitee
• couple • gb
9
2026-04-07 • via Nuitee
S
Stephen • couple • au
8
Ideal and suitable easy local value
Pros:

Great location for Asian food and a 8 minute walk to tram to circular quay etc
It was Easter so all buses trans boats ferries trains $1

Japanese restaurant “ Mikazuki” 50 metres away on Campbell st was tremendous and well priced

Room was clean and bed was very comfortable

I can’t understand why some people just complain, if they want top quality then go book into a top hotel and pay the top price

The bathroom was very clean which pleased me no end

I was there Easter Saturday Sunday Monday
On the 27th floor

Staff were very kind treat them well and you will receive the same back

I will be returning to same hotel
Hope I can have level 28 room 629b

On check out the girl on reception was so kind and professional that was 6.15am Tuesday 7th

Say thank you to her

Steve

Cons:

Minor issues :

Leave more milk in fridge and a biscuit wouldn’t go amiss

Definitely leave 2 spare towels in bathroom

Other than this place suited me

2026-04-07 • via Nuitee
C
Chloerose • family_with_children • au
8
2026-04-07 • via Nuitee
A
Andrew • solo_traveller • au
9
Nice room, Close to CBD, Chinatown & Central Station.
Pros:

The Room was very good, clean and comfortable, Internet Speed was good!

Cons:

Nothing to complain about!

2026-04-07 • via Nuitee