Oaks Sydney Castlereagh Suites

Hotels
•
Oaks Hotels & Resorts
7.9 (4873 reviews)
317 Castlereagh Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.04
Multiple reviews indicate cleanliness issues, with reports of old odors and lack of proper hygiene.
Service
9.01
Friendly and helpful staff were mentioned positively in various reviews.
Location
9.05
The location was frequently highlighted as excellent and convenient to major attractions.
Room Quality
7
Some rooms noted to have structural issues and cleanliness problems, affecting overall quality.
Amenities
7.53
A lack of functional kitchenette and old equipment were pointed out.
Value for Money
7.99
Price considered reasonable, but value affected by various issues noted in the reviews.
Food and Beverage
7.54
No specific mention of food and beverage quality, considered standard for this hotel tier.
Overall Experience
8.01
Mixed experiences noted overall, with highlight on location but concerns regarding other aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Central Location and Convenience
Located in the heart of Sydney city, Oaks Sydney Castlereagh Suites provides easy access to Central Station and Darling Harbour, making it a prime choice for travelers looking to explore the city easily.

Modern Apartments with Stunning Views
The self-contained apartments at Oaks Sydney Castlereagh Suites offer not only a comfortable stay with air conditioning and spacious living areas but also stunning panoramic views of the city from private balconies.

Abundance of Amenities and Services
Guests can enjoy the convenience of on-site fitness and swimming facilities, along with room service options. Additionally, the property offers business services, BBQ facilities, and secure parking, catering to both leisure and business travelers.

Experience the best of Sydney at Oaks Sydney Castlereagh Suites - book your stay now for a memorable trip!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 4873 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.01
G
Giang • family_with_children • au
10
Chỗ ở thoái mái, phù hợp cho gia đình đi đi bộ thăm quan các địa điểm nổi tiếng trong thành phố, cảm ơn khách sạn!
Pros:

Rất hợp gia đình, tiện nghi, sạch sẽ, có bể bơi phòng gym, vị trí ngay trung tâm: Thai town, china town…

Cons:

Điều hoà hơi ồn chút, hơi sơ xuất khi bàn giao phòng cho khách mới (như còn xót đồ lót của khách cũ dưới gầm giường)…

2026-02-14 • via Nuitee
P
Paolo • family_with_children • au
5
The position was amazing unfortunately the homeless and street people out the front combined with the cockroaches is eno
Pros:

Position

Cons:

The number of cockroaches.

2026-02-13 • via Nuitee
M
MQM Lutful • couple • au
8
Excellent, mainly because of Salehin.
Pros:

Salting at the reception made the difference with his customer service.

Cons:

Location.

2026-02-13 • via Nuitee
J
Jayden • solo_traveller • au
9
2026-02-12 • via Nuitee
D
Duc Phuong • family_with_children • vn
8
2026-02-12 • via Nuitee
J
Jeff • family_with_children • au
5
Very average for the price
Pros:

Location was good and friendly reception staff

Cons:

We had to move rooms after the first night because the AC didnt work in 30 plus weather, so not comfortable.
Rooms are old, needing maintenance and an upgrade overall.

2026-02-12 • via Nuitee
R
Richard • family_with_children • gb
8
Great location but noisy
Pros:

The location was decent.

Cons:

The room size was great but it lacked sound proofing. We could hear every train that ran thru the tunnel opposite the reception.

2026-02-11 • via Nuitee
S
susan • family_with_children • gb
8
Pros:

Location was good near bars and light rail. Large room with kitchen comfy bed

Cons:

Asked for a high room got floor 9 the view was a really ugly carpark would have liked much higher

2026-02-11 • via Nuitee
P
Philip • couple • gb
8
In the thick of it in Sydney CBD.
Pros:

Space and location.

Cons:

Very noisy aircon until. Like sleeping in a jet aircraft hangar.

2026-02-11 • via Nuitee
A
Anderson • couple • au
1
Thusty and no coffee
Pros:

They were very mean and there wasn’t nothing to drink water from, not even a glass. There was no instant coffee. They are avaricious

Cons:

The Colombian girl on the reception was nice

2026-02-11 • via Nuitee
R
Ricky • family_with_children • au
9
2026-02-10 • via Nuitee
C
Coua • couple • au
10
2026-02-09 • via Nuitee
H
Hayley • couple • au
8
2026-02-09 • via Nuitee
G
Goldman • extended_group • au
3
2026-02-09 • via Nuitee
T
Tegan • family_with_children • au
10
2026-02-09 • via Nuitee
S
Stephen • family_with_children • nz
8
2026-02-08 • via Nuitee
M
M Mathew • family_with_children • au
1
Pros:

Location was good

Cons:

AC was not working. Staff couldn't help to get this fixed

2026-02-08 • via Nuitee
D
Dominique • solo_traveller • au
9
Fast booking, easy checkin, clean, good location, bath 10/10, value for money
Pros:

Very large room, late checkout ok

Cons:

Television option none working

2026-02-08 • via Nuitee
R
Robert • family_with_children • nz
10
We enjoyed our stay, staff were great, apartment was perfect and had everything we needed, having 2 bathrooms was perfec
Pros:

Great location, short distance to central train station and light rail, spacious apartment, great having 2 bathrooms

Cons:

Nothing, everything was great

2026-01-31 • via Nuitee
K
Kirsten • solo_traveller • au
9
2026-01-31 • via Nuitee