Oaks Sydney Castlereagh Suites

Hotels
•
Oaks Hotels & Resorts
7.9 (4873 reviews)
317 Castlereagh Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.04
Multiple reviews indicate cleanliness issues, with reports of old odors and lack of proper hygiene.
Service
9.01
Friendly and helpful staff were mentioned positively in various reviews.
Location
9.05
The location was frequently highlighted as excellent and convenient to major attractions.
Room Quality
7
Some rooms noted to have structural issues and cleanliness problems, affecting overall quality.
Amenities
7.53
A lack of functional kitchenette and old equipment were pointed out.
Value for Money
7.99
Price considered reasonable, but value affected by various issues noted in the reviews.
Food and Beverage
7.54
No specific mention of food and beverage quality, considered standard for this hotel tier.
Overall Experience
8.01
Mixed experiences noted overall, with highlight on location but concerns regarding other aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Central Location and Convenience
Located in the heart of Sydney city, Oaks Sydney Castlereagh Suites provides easy access to Central Station and Darling Harbour, making it a prime choice for travelers looking to explore the city easily.

Modern Apartments with Stunning Views
The self-contained apartments at Oaks Sydney Castlereagh Suites offer not only a comfortable stay with air conditioning and spacious living areas but also stunning panoramic views of the city from private balconies.

Abundance of Amenities and Services
Guests can enjoy the convenience of on-site fitness and swimming facilities, along with room service options. Additionally, the property offers business services, BBQ facilities, and secure parking, catering to both leisure and business travelers.

Experience the best of Sydney at Oaks Sydney Castlereagh Suites - book your stay now for a memorable trip!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 4873 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.01
A
Anne • solo_traveller • au
10
Slightly overpriced for room but location is fantastic.
Pros:

Great staff. Location fantastic. Comfortable bed. Clean.

Cons:

Pokey little kitchen in a cupboard. One lounge chair. Waist high window not good for enjoying the views.

2026-03-14 • via Nuitee
A
Angeline • couple • nz
8
Thank you :))
Pros:

Loved the location & the facilities available at the property!

Cons:

N/A

2026-03-14 • via Nuitee
A
Akella • family_with_children • au
6
Will not consider this serviced apartment again and choose Sofitel hotel l for the price charged.
Pros:

Overall,

Cons:

Overall, location and facility was good. However, the carpet, wooden floor and walls were old, dirty and need replacement. For a price of $530 per day, facility was overpriced with lower quality as we stayed 3 nights. Hotels like Sofitel charged us same with better service earlier.

2026-03-13 • via Nuitee
J
Jack • extended_group • au
1
Was not acceptable … not happy would like some type of reimbursement
Pros:

Nothing on the last day we were promised a upgrade due to them double booking and haveing to move us to a sister property witch was dentally a down grade not happy would like full refund or partial.

Cons:

No balcony it wasn’t big there was no tv in the bedroom apartment it wasn’t clean and the lounge room tv didn’t work

2026-03-13 • via Nuitee
B
Baden • couple • au
10
2026-03-11 • via Nuitee
J
Jenny • couple • au
8
Great location and nice view
Pros:

Great location located near Chinatown and public transport.

Cons:

Being on the 25th floor, the lifts took a very long time especially when it nearly stops on every floor!

2026-03-11 • via Nuitee
F
FULVIA • extended_group • it
9
Pros:

Posizione ottima e letti veramente comodi. Appartamento spazioso. Lo consiglio

Cons:

Mobili della cucina un po' obsoleti e mal ridotti

2026-03-11 • via Nuitee
L
Lorraine • family_with_children • au
9
Pros:

Location, facilities and friendly staff

2026-03-10 • via Nuitee
J
Jo • extended_group • au
7
Large apartment, well equipped but traffic noise was a problem
Pros:

24 hour reception.
Large 3 bed apartment

Cons:

We had a 3td floor apartment and our balcony view was the train line and there was too much road noise that kept us awake at night.

2026-03-10 • via Nuitee
K
Kaenarelle • family_with_children • au
10
Fantastic stay
Pros:

Love love loved it
Staff were amazing amenities fantastic

Cons:

Their was nothing I didn't like

2026-03-09 • via Nuitee
M
MFJ • solo_traveller • au
7
Pros:

The pool was lovely and close to light rail.

Cons:

Curtains that close completely would have been great.

2026-03-09 • via Nuitee
F
Freeman • family_with_children • au
7
2026-03-09 • via Nuitee
N
Nathan • couple • au
5
2026-03-09 • via Nuitee
N
Nurfalany • couple • au
4
2026-03-09 • via Nuitee
G
Garth • family_with_children • au
9
2026-03-09 • via Nuitee
K
Kirsty • family_with_children • au
10
2026-03-08 • via Nuitee
A
Andrew • couple • au
8
2026-03-08 • via Nuitee
D
Donna • couple • au
9
2026-03-08 • via Nuitee
W
Watts • couple • au
8
2026-03-07 • via Nuitee
E
Elijah • couple • au
7
2026-03-07 • via Nuitee