Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
BBQ facilities
Express check-in/check-out
Private check-in/check-out
Paid WiFi
Outdoor furniture
Fence around pool
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Lovely pool
Cons:
Cleanliness issues
Uncomfortable beds
Limited amenities

Categories

Cleanliness
3.8
Several guests noted issues with cleanliness, including a dirty and mouldy shower.
Service
7.8
The host was helpful when issues arose, though check-in was reported as tedious.
Location
8.3
Multiple reviews highlighted the convenient location, especially for events.
Room Quality
4.8
Reports of uncomfortable beds and other faults in the rooms affected the score.
Amenities
5.8
Limited amenities available; some guests noted deficiencies in kitchen facilities.
Value for Money
7.3
Guests felt the hotel charged for minimal amenities and services.
Food and Beverage
5.8
No specific details were provided, so standard quality for this hotel tier.
Overall Experience
6
Overall experiences varied with both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Breathtaking Views: Overlooking The Broadwater, Harbour Side Resort offers stunning vistas for a truly relaxing stay.

Luxurious Amenities: Enjoy the outdoor pool, tennis court, and hot tub during your stay. Each apartment is equipped with air conditioning, a kitchenette or kitchen, and ironing facilities.

Convenient Location: Just a short drive from Surfers Paradise, Seaworld, and Gold Coast Airport, our resort is centrally located for all your travel needs.

Book your stay at Harbour Side Resort now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID upon check in.

Please note that this property requires a refundable security bond of $300 to be charged at check-in on your arrival, the bond would be refunded on your departure date if there is no any damage, breakage or loss in the unit. Usually, it will take 2 to 3 business days depending on the bank transaction time and then, the bond would be back to your indicated card account.

The property will provide each booking one time of linen, start kit and cleaning pack for free, extra requests or items will charge a fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 16 years old stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 82 reviews
Cleanliness: 3.8
Service: 7.8
Location: 8.3
Room Quality: 4.8
Amenities: 5.8
Value for Money: 7.3
Food and Beverage: 5.8
Overall Experience: 6
T
Thamsanqa • family_with_children • za
7
2026-01-19 • via Nuitee
D
Danette • solo_traveller • au
9
Pros:

Host was very helpful especially when there was an issue with the shower. It was lovely, clean and perfect for my required time on the Gold Coast.

Cons:

I didn't like having a small fridge or no cooking appliances.

2026-01-19 • via Nuitee
B
Brooklyn • couple • au
8
Overall quite good would still stay here again…maybe needs some minor improvements, good value for money
Pros:

Very close proximity to everything, good facilities.

Cons:

The towels weren’t changed for a 8 day stay.

2026-01-09 • via Nuitee
L
Leanne • couple • au
7
2026-01-03 • via Nuitee
S
Shannon • couple • au
4
Pretty disappointed in our accommodation overall. Will not be returning
Pros:

The pool was lovely

Cons:

Our room had a lot of faults, the shower didn’t work properly - more water came out of top of the shower Jean than the actual shower. The shower was dirty and mouldy and the floor was damaged. The tap pressure was very ordinary. We stayed for a week and were provided with one small dishwashing detergent and 1.5 rolls of toilet paper. No additional pillows provided, no new towels - it was all very basic and lacking with the basics.
The power points were loose and the windows did not close. The bed was one of the most uncomfortable beds I have slept in, it was like sleeping on an ensemble base with no top mattress.

2026-01-01 • via Nuitee
L
Leon • solo_traveller • au
7
2025-12-26 • via Nuitee
Z
Zobel • couple • au
8
Nice hotel
Pros:

Pool and bed

Cons:

Nothing all good

2025-10-31 • via Nuitee
T
Tzewei • family_with_children • tw
8
2025-09-05 • via Nuitee
P
Phillip • couple • nz
5
Comfortable enough, just due to the above probably my worst accomodation experience ever
Pros:

Not a lot, check in was tedious, they even used a ruler to tear pages in half, took a lot longer than any other check in I have ever done.

Cons:

Traffic noise, no free wifi in 2025, and the cost of having it was more for a week than I pay for a month of everything including phone in NZ. They also took a $300 deposit on my credit card to be refunded within3 working days of checking out, it took a week to the day before it appeared in my bank account. Everything was very minimal, salt and pepper shakers provided, but nothing in them, 1 small cake of soap for a week, a very small piece of dish cloth, 1 sachet of dish washing liquid for a week long stay.

2025-08-18 • via Nuitee
M
MARK • family_with_children • au
5
A week away with friends
Pros:

Location
Cost
Bed pillows

Cons:

Upstairs but I should have asked for ground level.
Paying a (hopefully refunded) $300 deposit to cover damage. It gives an immediate feeling of distrust.
Kitchen too small to cook anything substantial

2025-08-14 • via Nuitee
P
Paul • solo_traveller • au
7
2025-08-06 • via Nuitee
A
Alan • family_with_children • au
2
Pros:

I did not like anything

Cons:

Location mainly. Male staff member very rude. Deducted $40 from my bond for so called blood stains on bedding

2025-08-04 • via Nuitee
Q
Quế • couple • vn
10
2025-07-25 • via Nuitee
B
Brad • solo traveller • au
7
Good stay.
Pros:

Location and clean.

Cons:

A bit noisy from main road.

2025-07-15 • via Nuitee
G
Greg • young couple • au
5
Satisfactory for the time we were there
Pros:

Proximity to Gold Coast Marathon event.
Excellent hot shower

Cons:

Long check in process
Soft unsupportive bed
No laundry facilities- excuse body corporate hadn’t paid its electricity bill.

2025-07-11 • via Nuitee
S
Shanchita • review category business travellers • au
9
Superb
2025-06-23 • via Nuitee
L
Lester • review category business travellers • au
5
Passable
2025-06-12 • via Nuitee
C
Cale • family with young children • au
6
Pleasant
Pros:

Convenient location

Cons:

Very noisy and someone kept parking in my allocated spot

2025-04-22 • via Nuitee
B
Bethan • review category business travellers • au
8
Very good
2025-04-05 • via Nuitee
R
Razvan • review category business travellers • au
5
Not funny
Pros:

Off-street parking

Cons:

Sandy linen, infested kitchen, noisy main road proximity, dated pretty much everything.

2025-01-25 • via Nuitee