Holiday Inn Express - Glasgow - City Ctr Riverside by IHG

Hotels
Holiday Inn Express
8.4 (7901 reviews)
Stockwell Street , Glasgow , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and central location
Friendly and helpful staff
Cons:
Breakfast chaos
Maintenance issues

Categories

Cleanliness
8.09
Some reviews mentioned cleanliness issues like stains, though overall the hotel was considered clean.
Service
9.07
Overall positive sentiment about staff being friendly and helpful.
Location
9.31
Many reviews highlighted the hotel's central location and proximity to attractions.
Room Quality
7.76
Mixed reviews with comments on small room sizes and some maintenance issues.
Amenities
8.28
Amenities generally positively received, though some guests noted missing items.
Value for Money
8.24
Fairly valued given the location and services, but some concerns on breakfast chaos.
Food and Beverage
7.8
Breakfast received mixed reviews with suggestions for improvement.
Overall Experience
8.66
Overall satisfaction with some caveats regarding specific experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:17

Property Description

Modern Hotel in Glasgow City Centre

Convenient Location: Situated beside the River Clyde and just 0.6 miles from Glasgow Central Rail Station, the Holiday Inn Express Glasgow City - Riverside offers easy access to key attractions like St. Enoch Centre shopping mall and George Square.

Comfortable Rooms: Enjoy air-conditioned rooms with amenities such as flat-screen TVs, power showers, and free WiFi. The modern decor and convenient facilities like iron/ironing board ensure a pleasant stay.

Dining Options: Indulge in a buffet breakfast at the Great Room lounge, grab snacks from the vending machine, or order pizzas anytime. Guests can also unwind at the reception bar or opt for evening snacks from the menu.

Book your stay at the Holiday Inn Express Glasgow City - Riverside for a delightful and convenient experience.

Important information:

Please note that cash payments are not accepted at this property. Parking is available at the public car park opposite and costs GBP 11.95 for 24 hours.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 11.95 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 7901 reviews
Cleanliness: 8.09
Service: 9.07
Location: 9.31
Room Quality: 7.76
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.8
Overall Experience: 8.66
R
RACHEL family_with_children gb
7
Nice
Pros:

Staff are friendly, convenient location big breakfast with lots of options.

Cons:

Rooms are a little on the small side, no fridge.

2026-02-14 via Nuitee
M
Mary couple gb
10
My sister & I were on an overnight stay , we couldn’t fault the hotel at all , fantastic location, very clean , the
Pros:

Ideal location, very clean hotel , staff lovely & excellent breakfast

Cons:

Nothing , we liked the whole experience

2026-02-14 via Nuitee
D
Denise couple au
8
2026-02-13 via Nuitee
M
Michelle family_with_children gb
10
Amazing stay
Pros:

Staff friendly and approachable
Breakfast was excellent
Beds were so comfy

Cons:

Just some noise people on our floor

2026-02-13 via Nuitee
A
Annie family_with_children gb
9
Lovely stay, staff friendly and cheerful especially security door people.
Pros:

Breakfast was good, plenty of choice. Bed lovely and comfy, easy to order room service, great facilities in shower and room.

Cons:

Nothing

2026-02-13 via Nuitee
M
Margaret couple gb
8
Very enjoyable but didn’t have time to see all we wanted to.
Pros:

Comfortable room, quite dimly lit . Standard breakfast but well managed area and staff helpful. Overall a good location for visiting the sights but quiet on a night.

2026-02-13 via Nuitee
G
Georgia family_with_children bm
8
I was happy with the location .staff were exceptional and bed comfortable
Pros:

Great location

Cons:

The room was very cold but they promptly provided extra bed linen portable heater and made changes the make the room warmer,

2026-02-13 via Nuitee
K
Kerry family_with_children gb
8
Good value for money.
Pros:

The staff were friendly and helpful and the location was good.

Cons:

The room was small however it had everything we needed.

2026-02-13 via Nuitee
R
Ricky solo_traveller gb
3
No I will not be staying again
Pros:

You need to clean the room properly and the carpets are stinking ,I was walking about with pure white socks on and they are dirty I mean dirty and the hotel is dirty and the staff did not help you ,,,,

Cons:

Nothing

2026-02-12 via Nuitee
R
Richard family_with_children gb
9
2026-02-12 via Nuitee
M
Max family_with_children gb
9
2026-02-12 via Nuitee
J
James couple gb
8
2026-02-12 via Nuitee
R
Rose-marie family_with_children gb
9
Pros:

The central location and friendly staff.

Cons:

The breakfast is plentiful, but a little basic.

2026-02-12 via Nuitee
M
malcolm family_with_children gb
9
2026-02-12 via Nuitee
T
Thomas solo_traveller gb
7
No cash accepted not helpful
Pros:

Location

Cons:

No cash accepted, reception woman was fake amd inly wanting me to sign up to an account

2026-02-12 via Nuitee
A
Anne family_with_children gb
10
Great hotel. Would definitely recommend.
Pros:

Very friendly and helpful staff. Clean room, smelt and felt fresh. Comfortable. Good breakfast - variety, and hot and cold choices. Convenient location for airport express bus, city centre and concert venue.

Cons:

Nothing!

2026-02-12 via Nuitee
C
Cillian solo_traveller ie
10
2026-02-12 via Nuitee
D
David solo_traveller gb
7
Good location, comfortable room. Breakfast could be better
Pros:

Location

Cons:

Breakfast not the best , it was ok. Not much choice

2026-02-11 via Nuitee
F
Fiona solo_traveller es
9
Pros:

Kate who works on reception was exceptional she really looked after our every need when we stayed there. The small Bulgarian girl who worked at breakfast was really friendly and welcoming every morning and very attentive.

Cons:

I really couldn't fault the hotel at all

2026-02-11 via Nuitee
J
Jack couple nl
7
2026-02-11 via Nuitee