Hi Surf Beachfront Resort Apartments OFFICIAL SITE

Hotels
8.9 (934 reviews)
150 The Esplanade, Surfers Paradise , Gold Coast , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful staff
Good amenities
Cons:
Noise from renovations
Limited parking
Inconvenient maid service

Categories

Cleanliness
8.51
Some reviews mentioned noise and inconvenience caused by renovations, affecting overall cleanliness experience.
Service
9.28
Management was extremely helpful and staff were friendly, leading to high satisfaction with service.
Location
9.32
The location was consistently praised for its proximity to attractions and stunning views.
Room Quality
8.77
Rooms were spacious and well-equipped, though some had minor issues like noise or lack of privacy.
Amenities
9
Amenities received positive mentions, though some expressed disappointment with specific items like the microwave.
Value for Money
8.76
General perception of good value in relation to location and amenities.
Food and Beverage
8.31
Not specifically mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
9.28
Overall experience was highly rated in many reviews, with strong recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Luxurious Beachfront Accommodation

Spectacular Views and Modern Amenities

Experience the ultimate beach getaway at Hi Surf Beachfront Apartments. Indulge in stunning ocean views from your private balcony and enjoy the convenience of fully equipped modern apartments. Relax by the swimming pools, play a game of tennis, or unwind in the hot tub.

Convenient Location and Nearby Attractions

Located just steps away from Surfers Paradise Beach, our resort is a short walk from the vibrant Cavill Avenue. Explore the shopping and dining options or take a short drive to attractions like Sea World. With laundry facilities, a fitness centre, and a children’s playground on-site, Hi Surf offers something for everyone.

Relaxation and Recreation Facilities

From the sauna to the barbecue area, our property is designed for your comfort and enjoyment. Whether you prefer a workout in the fitness centre or a leisurely stroll in the landscaped gardens, Hi Surf Beachfront Apartments has everything you need for a memorable stay.

Book now to experience the perfect blend of luxury and convenience at Hi Surf Beachfront Apartments.

Important information:

Please note that Hi Surf Beachfront Resort Apartments requires an AUD 200 credit card pre-authorization upon check in.

Please note that cot rental is AUD $50 per week.

Please note that this property has a 'No Party Policy'.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

The Gold Coast is currently experiencing a large growth of new construction projects. Hi Surf, while not undergoing any works, will have construction work taking place on an adjacent block. We are advised works will begin from late December 2021 from 6:30am – 6:30pm Monday – Saturday. Expected completion 2028.

We appreciate this may cause some inconvenience to some of our guests.

However, If you are looking for an awesome place to stay, directly across from the beautiful sands of Surfers Paradise and understand that there may at times be some unavoidable noise. If your holiday plans include day trips to the Theme Parks and you plan to be out and about at the beach or exploring all that the Coast has to offer, then these works may not be of concern to you, and we look forward to welcoming you to stay with us.

Please consider these works when making your reservation with us.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 934 reviews
Cleanliness: 8.51
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 9
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.28
C
Charlton • solo_traveller • au
9
2026-04-23 • via Nuitee
P
Paul • family_with_children • nz
8
Pros:

Super helpful staff. Fantastic views and location

2026-04-23 • via Nuitee
R
Revandzoo • family_with_children • au
2
Was not pleasant and will not come back
Pros:

Pool, Spa and Sauna

Cons:

The room is very OLD, very rundown, dryer wasn’t working, bathroom was leaking, toilet seat didn’t stay on properly, lots of cracks on both of the vanity, stayed for 7 nights but they only provided supplies enough for 2 nights, lots of stained on walls & couch.

2026-04-21 • via Nuitee
R
ROSS • couple • au
9
2026-04-20 • via Nuitee
B
Beau • family_with_children • au
10
2026-04-15 • via Nuitee
C
Cheryl • family_with_children • nz
7
Great
Pros:

Pool and amazing view - location to tram

Cons:

I felt that the facilities closed too early

2026-04-14 • via Nuitee
C
Cromwell • solo_traveller • nz
7
Beautiful accommodation, communication lacking
Pros:

The location room and views did not disappoint! We were very happy with that

Cons:

I tried so hard to get in touch with the accommodation about getting an extra bed and it looks about 3 calls, 2 messages and 2 emails to get a reply, and they said it was busy over Easter and they might be able to do it from after the Monday and then nothing more was done, there was also very little info in the rooms, about how to dispose of rubbish and hours reception is open etc as that was very limited

2026-04-14 • via Nuitee
T
Tyla • couple • au
2
Great location really unprofessional management.
Pros:

The location was amazing right in front of the beach, tram was on the other side which made everything easy

Cons:

The place was not clean at all when we arrived at 4pm. Unfortunately this made us quite uncomfortable. So I had dark hair pubic hair all through my bathroom, my friends bathroom had toothpaste and build up of whoever was last in that room. Both shower doors wouldn’t even shut. Toilet roll holder was broken in the main bedroom. Bedrooms had no blankets on the beds, at all we had to ask reception for some. They gave us some but they didn’t smell clean at all. The cleaner came back the next day and she attempted to re clean what she had missed the previous day however she ended up leaving half way through and told us she doesn’t wipe down the showers or use any water to clean them.

Under our couch was old food, dirty cutlery and just built up dust and crumbs 😣 none of the dishes were actually clean we had to get out what we were using and clean them again before using. Microwave someone must of burnt something in there because we used it once for too heat up some food but unfortunately it made the meals have quite a burnt taste so we just didn’t use it again. I told the manager Dave that the room had still been halve cleaned and he didn’t really care because nobody came back to sort it out for us. I don’t know if we just got a bad room or maybe there managers don’t check the rooms but me and my friend ended up paying $1572 for 5 nights. So quite a bit of money for two people and the room was not clean. And a lot of the things in the room were broken..

There was also little toddler foot prints on the inside of the oven almost like a kid had helped to try and cook and they have used the oven door as a stool 😣 there is two footprints on the inside of the oven door.

The new lady behind the reception was really nice and understanding and cared about our issues with the room and cleaner doing a bad job but the guy Dave was pretty careless at the time of these issues.

2026-04-14 • via Nuitee
T
Tania • family_with_children • nz
8
2026-04-13 • via Nuitee
O
Oh • extended_group • sg
4
Overall a good stay, facilities slightly dated but good enough.
Pros:

Good location, just a short walk away from Surfers Paradise and Broad Beach. Stone’s throw from the beach and the tram station.

Cons:

Some of the staff at the front desk was less than friendly .

2026-04-12 • via Nuitee
M
Martina • couple • au
10
2026-04-12 • via Nuitee
S
Samantha • family_with_children • nz
7
Great view and location
Pros:

The facilities and view were great. All pools were clean.

Cons:

The apartment wasn't as clean as I'd expect for the price you pay. I found broken glass on the floor and balcony and dried noodles in one bedroom.

2026-04-11 • via Nuitee
M
Mabelle • family_with_children • nz
7
2026-04-09 • via Nuitee
M
Michelle Panne • family_with_children • au
10
Absolute perfection.
Pros:

Perfect location, it felt like home away from home. We didn’t want to leave!

2026-04-09 • via Nuitee
V
varun • family_with_children • au
1
2026-04-06 • via Nuitee
D
DEBORAH • family_with_children • au
7
Great apartment and fantastic location
Pros:

The size of the apartment and having a partial sea view was great and the indoor pool was a bonus

2026-04-06 • via Nuitee
I
Ivan • extended_group • cl
7
Muy buen departamento. Pesima comunicacion.
Pros:

Departamento amplio y limpio, cocina equipada, hermosa vista al mar, a metros de la playa. Edificion cuenta con piscina exterior e interior, jacuzzi y sauna.

Cons:

LLegamos despues de la hora de check-in, nos dieron las indicaciones para sacar las llaves de la caja fuerte. Solo estaba la llave de la habitacion, pero no el sensor para entrar al hotel ni para usar el ascensor. Llamamos al numero que indican y no hubo respuesta. Despues de perder mucho timpo logramos entrar gracias a que otro huesped que iba entrando, pero no podiamos usar el ascensor. Seguimos llamando por telefono sin respuesta, enviamos un mail que hasta el dia de hoy no contestaron. Despues de perder mucho tiempo salio una persona de una habitacion del primer piso y nos dio el sensor.
Pesima comunicacion.

2026-04-01 • via Nuitee
M
Megan • family_with_children • au
5
Not worth the price paid
Pros:

The location was great, pools were good value

Cons:

The unit was not presented in a satisfactory condition upon arrival. There was sand across the dining table and floors, and the pots and pans had not been properly cleaned. Additionally, the main shower was malfunctioning, with dangerously hot water leaking.

There were also no spare rolls of toilet paper provided in any of the bathrooms, requiring us to purchase our own supplies.

Upon departure, the gentleman downstairs was not welcoming or communicative. He did not enquire about our stay or offer any form of courtesy interaction when we returned the keys.

Overall, given the price paid, the experience was very disappointing and did not meet expectations.

2026-03-31 • via Nuitee
P
Peter • family_with_children • au
8
2026-03-31 • via Nuitee
M
Mitchell • family_with_children • au
10
2026-03-30 • via Nuitee