Aloft Charlotte City Center

Hotels
Aloft
8 (1136 reviews)
210 East Trade Street, Suite 500 , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Cons:
No free breakfast
Parking challenges
Some cleanliness issues

Categories

Cleanliness
7.75
Multiple reviews mentioned issues, including stale odors and visible signs of wear.
Service
8.25
There were mentions of helpful staff, but some negative experiences were noted.
Location
9.25
Highlighted as a major positive throughout various reviews.
Room Quality
7.75
Comments indicated mixed feelings about comfort and certain amenities.
Amenities
7.25
Several reviews mentioned dissatisfaction with amenities like parking and breakfast.
Value for Money
8.25
General complaints about cost versus quality, but some guests found it acceptable.
Food and Beverage
6.75
Recurring comments about the lack of complimentary breakfast and food options.
Overall Experience
8.75
Overall satisfaction reported despite some issues, indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:43

Property Description

Central Location in Uptown Charlotte
Situated in the heart of Uptown Charlotte, the boutique Aloft at the EpiCentre offers a vibrant stay with on-site dining and live entertainment. Adjacent to a convenient light rail station, exploring the city is a breeze.

Modern Amenities and Entertainment
Each room features a 42-inch flat-screen TV, refrigerator, ergonomic work desk, and coffee machine. Stay connected with free WiFi and unwind at the w xyz bar for cocktails or grab a bite at the 24-hour Re:Fuel eatery.

Convenience and Comfort
Enjoy 24-hour access to the fitness center, business center, and reception services including luggage storage. With proximity to the Spectrum Center and Financial District, Aloft offers the perfect blend of leisure and business amenities.

Book now for an unforgettable stay at Aloft Charlotte City Center!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8
Based on 1136 reviews
Cleanliness: 7.75
Service: 8.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.75
A
Ana couple us
10
2026-03-21 via Nuitee
Y
Young family_with_children us
10
Pros:

Everything was great

2026-03-21 via Nuitee
B
Beth couple us
10
Only stayed one night for an event at the convention center but all was excellent and will definitely come back when in
Pros:

Great location. Easy parking garage access. Clean room with plenty of space.

Cons:

Parking garage was confusing….when we arrived we pulled right in the parking garage entrance that we thought was closest to the hotel entrance. After checking in and dropping bags we went out again for dinner only to find out we parked in the area where we were charged a flat daily rate and wound up paying $30 for that short time frame. Both garages were attached but the hotel entrance was on the opposite side. It would have been nice to be alerted to which garage the entrance to the hotel was actually a part of.

2026-03-19 via Nuitee
F
Flory couple us
8
Pros:

The location was great! It was right next to the basketball arena and there were lots of restaurants/coffee spots nearby. The room was very spacious and the bed felt amazing! We enjoyed our stay!

Cons:

N/A

2026-03-16 via Nuitee
H
Hunter solo_traveller us
10
Loved it!
Pros:

Clean, Right downtown, great location

2026-03-16 via Nuitee
R
Ryan couple us
8
2026-03-09 via Nuitee
A
Avery solo_traveller us
10
Very comfortable and clean and definitely will be back
2026-03-09 via Nuitee
K
Katrina couple us
7
2026-03-08 via Nuitee
J
Jose couple us
10
Great place good location
Pros:

Bar and staying very clean

Cons:

Everything good

2026-03-08 via Nuitee
D
Dease extended_group us
10
Will be back
2026-03-07 via Nuitee
J
Jeremy family_with_children us
1
Cons:

The rude lady at the desk will not allow me to check in because it was 301. She said the cutoff was three so I didn't get to stay. I had to go sleep in the parking lot

2026-03-06 via Nuitee
T
Tonya solo_traveller us
8
Pros:

The location was great! Close to the Spectrum Center.

Cons:

Walls are really thin! Could hear everything in the halls & rooms next to yours.

2026-03-05 via Nuitee
R
Rasheika couple us
10
Great stay. I recommend for couples.
Pros:

Beautiful decor. Great location. Great nighttime view from the 14th floor.

Cons:

We prepaid for the breakfast, which was a good idea but my breakfast sandwich was too greasy.

2026-03-04 via Nuitee
M
McCarthy family_with_children us
9
Cons:

Small room low toilet

2026-03-04 via Nuitee
G
Gina couple us
1
bad
Pros:

nothing

Cons:

everything literally

2026-03-03 via Nuitee
F
Fredrick family_with_children us
2
2026-03-02 via Nuitee
E
Emonee couple us
10
It’s was beautiful
Pros:

Clean !!! Nice staff

Cons:

Nothing at all .

2026-03-02 via Nuitee
A
Alexander couple us
10
2026-03-02 via Nuitee
S
Sean couple us
6
Overall, the stay was fine given the price.
Pros:

Location is great. In the heart of uptown. Room size was good, bed was comfortable.

Cons:

Room layout was strange. Sink is visible right as you open the room door. The insulation from other guest noise could be better.

2026-03-02 via Nuitee
C
Chiqunnita couple us
10
I enjoyed my stay staff was great and the room was very clean
Pros:

Great location

Cons:

The pillows in the room

2026-03-02 via Nuitee