Aloft by Marriott Charlotte City Center

Hotels
Aloft
8 (1288 reviews)
210 East Trade Street, Suite 500 , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Cons:
No free breakfast
Parking challenges
Some cleanliness issues

Categories

Cleanliness
7.75
Multiple reviews mentioned issues, including stale odors and visible signs of wear.
Service
8.25
There were mentions of helpful staff, but some negative experiences were noted.
Location
9.25
Highlighted as a major positive throughout various reviews.
Room Quality
7.75
Comments indicated mixed feelings about comfort and certain amenities.
Amenities
7.25
Several reviews mentioned dissatisfaction with amenities like parking and breakfast.
Value for Money
8.25
General complaints about cost versus quality, but some guests found it acceptable.
Food and Beverage
6.75
Recurring comments about the lack of complimentary breakfast and food options.
Overall Experience
8.75
Overall satisfaction reported despite some issues, indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:43

Property Description

Central Location in Uptown Charlotte
Situated in the heart of Uptown Charlotte, the boutique Aloft at the EpiCentre offers a vibrant stay with on-site dining and live entertainment. Adjacent to a convenient light rail station, exploring the city is a breeze.

Modern Amenities and Entertainment
Each room features a 42-inch flat-screen TV, refrigerator, ergonomic work desk, and coffee machine. Stay connected with free WiFi and unwind at the w xyz bar for cocktails or grab a bite at the 24-hour Re:Fuel eatery.

Convenience and Comfort
Enjoy 24-hour access to the fitness center, business center, and reception services including luggage storage. With proximity to the Spectrum Center and Financial District, Aloft offers the perfect blend of leisure and business amenities.

Book now for an unforgettable stay at Aloft Charlotte City Center!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8
Based on 1288 reviews
Cleanliness: 7.75
Service: 8.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.75
A
Adrian solo_traveller gb
10
the stay was great
Pros:

location and politeness of the staff

Cons:

everything was good, maybe a bit too loud during the night. a lot of noise comming from outside

2026-06-27 via Nuitee
D
Dwayne solo_traveller us
10
2026-06-24 via Nuitee
T
Tilisa solo_traveller us
2
Not a great hotel
Pros:

Center City

Cons:

I couldn't find the hotel we had to stop an ask someone for the hotel location and where the entrance and lobby was, didn't have a pool

2026-06-23 via Nuitee
D
Dennis couple us
5
Comfortable and quiet rest after a long dat, pleasant staff except breakfast staff did not know what /how ehgs wete
Pros:

Location and marriott brand quality

Cons:

Valet address and info not provided on confirmation of the room, this should be sent with reservations and recording on phones bc we waited 20 min on hold trying to ask and wasted money on parking without in and out privileges

2026-06-22 via Nuitee
L
Liza couple us
8
Pros:

Location

Cons:

There is no pool

2026-06-21 via Nuitee
L
Landrum couple us
8
Pros:

The location was close to restaurants and our event for the week.

Cons:

It was difficult to determine the entryway upon arriving.

2026-06-21 via Nuitee
J
Jamesha couple us
10
2026-06-21 via Nuitee
M
Melanie solo_traveller us
8
2026-06-21 via Nuitee
J
Jessica couple us
10
2026-06-18 via Nuitee
J
Jayalakshmi solo_traveller us
9
2026-06-18 via Nuitee
D
Devon solo_traveller us
10
Pros:

Convenience of the location and the event that we attended.

Cons:

Everything was fine with the property.

2026-06-17 via Nuitee
B
Briana solo_traveller us
6
Overall the stay was ok, I wouldn’t stay again for the price they were charging it really wasn’t worth it.
Pros:

The location was perfect, it was close to everything and everywhere we wanted to go.

Cons:

There was hair on the walls in the shower, no microwave and breakfast was not free.

2026-06-16 via Nuitee
N
Nalysh couple us
4
Nice stay and room, white manager with nasty attitude, charged extra for what I already booked
Pros:

I liked the suit I was in

Cons:

The white manager at the desk was rude and not cooperating the right way and charged me extra for a room I had booked already and i showed him I had the room book but was told they employee didn’t have the rights todo so when fixed a day before I checked in then made it my problem and charged me extra for a room I already payed for and booked

2026-06-15 via Nuitee
R
Rhonda solo_traveller us
10
Lovely
Pros:

It was right was everything was at!

Cons:

It was great!

2026-06-15 via Nuitee
T
Tabatha extended_group us
10
Amazing. Staff wonderful and bartender Dom was great!
Cons:

N/A

2026-06-15 via Nuitee
M
Marshall solo_traveller us
10
Pros:

Centraly located, clean

Cons:

Throw the pillows away and please buy new ones! They were so flat, even 2 on top of each other it still wasn't c
Comfortable.

2026-06-15 via Nuitee
M
Martin couple us
8
2026-06-13 via Nuitee
M
Melinda couple us
9
2026-06-10 via Nuitee
C
Christopher couple us
10
2026-06-09 via Nuitee
F
Felix couple us
10
2026-06-08 via Nuitee