Aloft by Marriott Charlotte City Center

Hotels
•
Aloft
8 (1345 reviews)
210 East Trade Street, Suite 500 , Charlotte , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Cons:
No free breakfast
Parking challenges
Some cleanliness issues

Categories

Cleanliness
7.75
Multiple reviews mentioned issues, including stale odors and visible signs of wear.
Service
8.25
There were mentions of helpful staff, but some negative experiences were noted.
Location
9.25
Highlighted as a major positive throughout various reviews.
Room Quality
7.75
Comments indicated mixed feelings about comfort and certain amenities.
Amenities
7.25
Several reviews mentioned dissatisfaction with amenities like parking and breakfast.
Value for Money
8.25
General complaints about cost versus quality, but some guests found it acceptable.
Food and Beverage
6.75
Recurring comments about the lack of complimentary breakfast and food options.
Overall Experience
8.75
Overall satisfaction reported despite some issues, indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:43

Property Description

Central Location in Uptown Charlotte
Situated in the heart of Uptown Charlotte, the boutique Aloft at the EpiCentre offers a vibrant stay with on-site dining and live entertainment. Adjacent to a convenient light rail station, exploring the city is a breeze.

Modern Amenities and Entertainment
Each room features a 42-inch flat-screen TV, refrigerator, ergonomic work desk, and coffee machine. Stay connected with free WiFi and unwind at the w xyz bar for cocktails or grab a bite at the 24-hour Re:Fuel eatery.

Convenience and Comfort
Enjoy 24-hour access to the fitness center, business center, and reception services including luggage storage. With proximity to the Spectrum Center and Financial District, Aloft offers the perfect blend of leisure and business amenities.

Book now for an unforgettable stay at Aloft Charlotte City Center!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8
Based on 1345 reviews
Cleanliness: 7.75
Service: 8.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.75
A
Allyson • couple • us
10
Perfect stay for a quick trip!
Pros:

We always have a great stay at aloft. This property is clean and well maintained. The staff is awesome as well

Cons:

N/a

2026-10-14 • via Nuitee
A
Alex • solo_traveller • au
7
Nice hotel in good location. Shame the air conditioning units are so loud.
Pros:

Great location, friendly staff, great bar area, breakfast was pretty good.

Cons:

Air conditioning units in the rooms are very loud! You know you are in trouble when they supply you with ear plugs next to the bed. Weren’t good enough. Thankfully had my noise canceling headphones.

2026-10-12 • via Nuitee
Z
Zoe • extended_group • us
10
Great!
Pros:

The front desk staff were always incredible and fun!! Always talked to us when we came in or left, answered any questions we had, and were overall very lively people!

2026-10-12 • via Nuitee
J
Joseph • couple • us
10
No complaints
Pros:

Good location

Cons:

Everything was good

2026-10-08 • via Nuitee
B
Bernie • couple • ie
7
Great location - bring a physical Credit card and skip breakfast!
Pros:

Hotel was centrally located and near the bus/ lynx station. We were in town for an NFL game and were very comfortable to walk to the Bank Of America stadium. We also walked to the Nascar hall of fame which was enjoyable. Rooms were very pleasant. We stayed in a King size room.

Cons:

We paid extra for breakfast but breakfast options were very limited and very disappointing - we ended up having Breakfast in the diner next door to the hotel. We arrived at the Aloft at 9pm on a busy Saturday night having travelled around DC/ Virginia/ North Carolina for previous 2 weeks staying in numerous properties without needing to use a physical credit card to pay deposits for car hire/ hotels (we also have used booking.com many times in other countries and not used a physical credit card). However Aloft by Mariott need to have a physical card in their hand as part of checkin. Booking.com and the Aloft could not come up with any option to use a virtual card/ passport etc. It was an extremely stressful occasion as both parties had no option cancelling our booking and leaving us homeless. The hotel front desk staff were very helpful trying to see if there were options to get around this but we did not find the manager on duty very helpful and found her quite rude. Aloft seem to think that a physical card is more secure than a virtual card - not sure that there logic is correct! Booking.com view is that a Credit Card is a physical card - not sure on that logic either! It wasn't a good start to our stay but thankfully it didn't ruin our short stay in Charlotte.

2026-10-08 • via Nuitee
K
Keyasha • couple • us
7
Check-in was fast, guest services were friendly and helpful
2026-10-07 • via Nuitee
D
Dorothea • couple • us
2
2026-09-19 • via Nuitee
H
Heather • solo_traveller • us
1
2026-09-18 • via Nuitee
L
Leah • couple • us
5
2026-09-16 • via Nuitee
G
Gregory • solo_traveller • us
8
2026-09-15 • via Nuitee
C
Cabarius • couple • us
9
Great
Pros:

Location

2026-09-14 • via Nuitee
J
Jason Michael • solo_traveller • us
10
2026-09-13 • via Nuitee
J
Joshua • couple • us
10
2026-09-07 • via Nuitee
C
Cassandra Dean • solo_traveller • us
10
2026-09-07 • via Nuitee
E
Evans • solo_traveller • us
9
The staff was amazing and the room was a great value gor my one night stay.
Pros:

Location was great and was within walking distance to a lot of places I will want to see in the future.

Cons:

The parking and the lobby being on the fifth floor.

2026-09-05 • via Nuitee
K
Kitchings • solo_traveller • us
5
I will give you a second try
Pros:

location was the best part.

Cons:

We were their four days and no room service.

2026-09-04 • via Nuitee
T
Tatyana • solo_traveller • us
10
2026-09-02 • via Nuitee
T
Trasha • couple • us
6
2026-09-01 • via Nuitee
Q
Quentasia • couple • us
10
2026-09-01 • via Nuitee
B
Benton • couple • us
8
Room quality could’ve been better.
Pros:

The bar and lobby area was clean and neat for first time experience.

Cons:

The location to all the places near Downtown

2026-08-31 • via Nuitee