iStay Hotel Ciudad Juarez

Hotels
8.4 (1149 reviews)
Paseo Triunfo de la Republica 3745 Colonia Circuito Pronaf , Ciudad Juárez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Breakfast quality
Room comfort
Cons:
Cleanliness issues
Pool availability
Value for money concerns

Categories

Cleanliness
7.79
Concerns about the cleanliness of towels and mold in the shower.
Service
9.26
General positive sentiment regarding staff and service, though some issues were noted.
Location
9.3
Location was mentioned positively in multiple reviews.
Room Quality
8.25
Room comfort was highlighted, but amenities were sometimes lacking.
Amenities
7.28
Mixed feedback about amenities: pool availability and heating issues noted.
Value for Money
7.74
Price wasn't seen as proportional to quality; some guests felt it could improve.
Food and Beverage
8.79
Breakfast received positive remarks.
Overall Experience
8.76
Generally favorable experiences, with some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Luxurious Amenities and Services

iStay Hotel Ciudad Juarez offers a plethora of luxurious amenities, including a refreshing swimming pool, a well-equipped gym, and a convenient business centre with complimentary Wi-Fi. The 24-hour reception is always ready to assist, from arranging car hire to providing a free shuttle service to the American Consulate.

Elegant and Comfortable Rooms

Indulge in the comfort of the air-conditioned rooms at iStay Hotel Ciudad Juarez, each adorned with modern décor and featuring a flat-screen satellite TV. Enjoy the convenience of free wired internet, a work desk, and a safe in every spacious room. The bathrooms are equipped with a bathtub, shower, and a hairdryer for your relaxation.

Delicious Dining Options

Savour a delectable array of hot and cold sandwiches at the hotel's restaurant, and kickstart your day with a scrumptious breakfast buffet offering eggs, fresh fruit, muffins, and bagels.

Experience luxury and convenience at iStay Hotel Ciudad Juarez - Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CJS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1149 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
F
Frida • family_with_children • mx
5
Valoración de habitación
Pros:

Estaba muy limpia la habitación

Cons:

No servía el clima de la habitación, las almohadas estaban muy duras e incómodas, el tapón de la bañera no funcionaba correctamente, se escuchaba todo y había demásiado ruido.

2026-03-08 • via Nuitee
C
Chale • couple • mx
5
mal
Pros:

el desayuno mal,

Cons:

el desayuno y en recepción muy descortés por parte del personal de recepción

2026-02-24 • via Nuitee
S
Salvador • family_with_children • mx
8
Buena pero mala por ac
Pros:

La alberca climatizada

Cons:

Que el aire acondicionado es muy viejo no se actualizan no sirve bien no enfrío por lo tanto hizo mucho calor por ende ni pude descansar como se debe

2026-02-22 • via Nuitee
I
Ibarra • solo_traveller • mx
10
Pros:

En general todo el Hotel

Cons:

No funcionaba la televisión

2026-02-12 • via Nuitee
K
Karla Marquez • family_with_children • mx
10
Excelente !!! Es la 4ta vez que llego y siempre un gran trato
Pros:

La ubicación y lo tranquilo que es

2026-02-11 • via Nuitee
P
Patricia • family_with_children • us
10
2026-01-31 • via Nuitee
L
Luisana • family_with_children • mx
5
Pros:

El área de la alberca es pequeña pero bonita ,limpia y agua caliente 10/10

Cons:

La habitacion, estaba super sofocada, las cortinas estaban mojadas (no entiendo por que ) no funcionaba el aire acondicionado asi que hacía muchísimo calor , si abríamos la ventana entraba el ruido la habitación estaba limpia pero en cuestión de comodidad 0 las camas duras y las almohadas incómodas tambien

2026-01-30 • via Nuitee
L
Lisset • family_with_children • us
8
2026-01-30 • via Nuitee
M
maldonado • family_with_children • mx
10
Pros:

La ubicación y el cervicio exelente

Cons:

No abia alberca disponible

2026-01-30 • via Nuitee
C
CHENGMIN • couple • cn
6
Pros:

位置方便

Cons:

设施陈旧，厕所味道太重

2026-01-24 • via Nuitee
E
Ernesto • couple • us
10
Excellent
Pros:

Comfortable

Cons:

Entrance & Exit

2026-01-23 • via Nuitee
E
Ernesto • couple • us
10
2026-01-23 • via Nuitee
L
Lisset • family_with_children • mx
8
2026-01-23 • via Nuitee
H
Hector • family_with_children • mx
8
Pros:

El cuarto

Cons:

Que no tenía cafetera el cuarto ni aguas

2026-01-21 • via Nuitee
G
garcia • couple • us
4
Incómoda
Pros:

Lugar

Cons:

La habitación

2026-01-20 • via Nuitee
J
Jesus • couple • us
7
2026-01-20 • via Nuitee
G
garcia • couple • us
10
2026-01-19 • via Nuitee
E
Elia A. • family_with_children • mx
8
Visito cd. Juárez 2 veces al año . Y me gusta hospedarme en I stay,por que esta limpio , seguro ,
Pros:

Muy bien todo gracias.

Cons:

Todo bien

2026-01-19 • via Nuitee
M
Mariana • family_with_children • mx
10
fue una estancia corta pero muy agradable, con intenciones de regresar y hospedarnos de nuevo ahi
Pros:

las habitaciones muy limpias y la atenicon muy rapida

Cons:

como reservamos por medio de la aplicacion no incluyo el desayuno

2026-01-19 • via Nuitee
M
Marlen • couple • us
3
Terrible since check in to check out do not recommend it…
Pros:

Nothing

Cons:

Close to walk to different stores

2026-01-19 • via Nuitee