iStay Hotel Ciudad Juarez

Hotels
8.4 (1176 reviews)
Paseo Triunfo de la Republica 3745 Colonia Circuito Pronaf , Ciudad Juárez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Breakfast quality
Room comfort
Cons:
Cleanliness issues
Pool availability
Value for money concerns

Categories

Cleanliness
7.79
Concerns about the cleanliness of towels and mold in the shower.
Service
9.26
General positive sentiment regarding staff and service, though some issues were noted.
Location
9.3
Location was mentioned positively in multiple reviews.
Room Quality
8.25
Room comfort was highlighted, but amenities were sometimes lacking.
Amenities
7.28
Mixed feedback about amenities: pool availability and heating issues noted.
Value for Money
7.74
Price wasn't seen as proportional to quality; some guests felt it could improve.
Food and Beverage
8.79
Breakfast received positive remarks.
Overall Experience
8.76
Generally favorable experiences, with some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Luxurious Amenities and Services

iStay Hotel Ciudad Juarez offers a plethora of luxurious amenities, including a refreshing swimming pool, a well-equipped gym, and a convenient business centre with complimentary Wi-Fi. The 24-hour reception is always ready to assist, from arranging car hire to providing a free shuttle service to the American Consulate.

Elegant and Comfortable Rooms

Indulge in the comfort of the air-conditioned rooms at iStay Hotel Ciudad Juarez, each adorned with modern décor and featuring a flat-screen satellite TV. Enjoy the convenience of free wired internet, a work desk, and a safe in every spacious room. The bathrooms are equipped with a bathtub, shower, and a hairdryer for your relaxation.

Delicious Dining Options

Savour a delectable array of hot and cold sandwiches at the hotel's restaurant, and kickstart your day with a scrumptious breakfast buffet offering eggs, fresh fruit, muffins, and bagels.

Experience luxury and convenience at iStay Hotel Ciudad Juarez - Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CJS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1176 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
H
Hector • solo_traveller • mx
10
2026-04-30 • via Nuitee
M
Maria • solo_traveller • us
1
2026-04-23 • via Nuitee
D
douglas • couple • us
10
You have a few choices in the area, ISTAY was our choice and was a perfect stay. Would stay again!
Pros:

Entire stay was great. You have 3 options in the area and we chose ISTAY. Glad we did. For the price, location and pool we were Happy. Oh and OSCAR the shuttle driver was exceptional. He helped translate and took us where we needed, without hesitation.

Cons:

All was great.

2026-04-22 • via Nuitee
B
Banner • solo_traveller • mx
6
Mejorar servicio de la alberca
Pros:

La atención que nos dieron

Cons:

Que a las 8 cerrarán la alberca y que no nos hubieran dejado estar en las mesitas , nos tuvimos que encerrar en la habitación

2026-04-21 • via Nuitee
M
Martínez • solo_traveller • mx
8
2026-04-19 • via Nuitee
C
Cruces Marquéz • solo_traveller • mx
9
2026-04-18 • via Nuitee
A
Arturo • couple • us
10
2026-04-17 • via Nuitee
T
Teodora • solo_traveller • us
8
2026-04-16 • via Nuitee
L
Lobo • solo_traveller • mx
9
2026-04-15 • via Nuitee
J
Jesus • couple • us
5
Solo les falta fumigar
Pros:

Que descanse bien

Cons:

Que encontré una cucaracha 🪳 en el baño asqueroso

2026-04-12 • via Nuitee
J
Javier • solo_traveller • mx
9
Pros:

La alberca

Cons:

Unos tornillos en la cabecera de la cama que a cada rato me raspaba

2026-04-11 • via Nuitee
M
MARIBEL • solo_traveller • mx
10
2026-04-10 • via Nuitee
F
Flores • couple • us
8
2026-04-09 • via Nuitee
M
marlon • couple • us
10
2026-04-09 • via Nuitee
J
Jairo • family_with_children • mx
9
2026-04-08 • via Nuitee
M
Maricela • family_with_children • mx
2
No me vuelvo a hospedar ahí
Cons:

Me hospedé para pasar un día en la alberca climatizada de el hotel y la tenían cerrada por limpieza

2026-04-08 • via Nuitee
A
Ana Cecilia Hernandez Martinez • family_with_children • mx
9
Cons:

El trato de una de las personas en el buffet.
La persona que nos pidió los pases el buffet muy grosera, sin paciencia, y se la paso en el celular.

2026-04-05 • via Nuitee
T
Travis • solo_traveller • us
10
2026-04-04 • via Nuitee
O
Odileth • couple • mx
8
2026-03-31 • via Nuitee
M
Mayra Alejandra • family_with_children • us
10
2026-03-27 • via Nuitee