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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Private parking
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Outdoor pool
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Board games/puzzles
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Wheelchair accessible
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Outdoor pool - seasonal
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Snack bar
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Higher level toilet
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Outdoor furniture
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Coffee Shop on site
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Luxurious Apartments and Studios with Kitchenettes
Experience comfort and convenience at Zenitude Hôtel-Résidences Carcassonne with fully equipped kitchenettes in each apartment and studio, allowing you to prepare meals at your leisure.
Relaxing Outdoor Swimming Pool
Unwind by the inviting outdoor swimming pool, perfect for a refreshing dip after a day of exploring the charming walled city of Carcassonne.
Convenient Location and Amenities
Benefit from free WiFi, air-conditioning, and a lift servicing the accommodation. With easy access to the A61 and proximity to Carcassonne Train Station, enjoy a hassle-free stay.
Contact our reception during opening hours for a seamless check-in experience. Book now to secure your stay at Zenitude Hôtel-Résidences Carcassonne!
For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.
When booking 5 rooms or for more than 12 people or more, different policies and additional supplements may apply.
Bachelor parties and similar celebrations are not permitted in the hotel.
A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.
It is possible to arrive outside reception opening hours, simply contact the residence in advance.
Please note that during the high season, the swimming pool is open from 10:00 – 20:00 from May to September.
Please also note that reception hours: :
Weekdays: 8am-12:30pm / 1:30pm-7:00pm
Weekends: 8:30am-12:30pm / 1:30pm-6:00pmPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Un accueil très chaleureux et un appartement agréable, fonctionnel et très propre
J'ai passé un agréable séjour !
Matelas pas confortable
La limpieza, la amabilidad del personal, el espacio amplio de habitacion y comedor
La mala calidad del wifi, la piscina pequeña para el numero de huespedes
Ottimo tutto ok.
Bazén , klimatizace
très belle piscine, chauffée par le soleil 26 - 27 degrés.
deux ascenseurs déservent les étages.
petite salle de sport, bien équipée.
fontaine à eau : à l'accueil.
Le plus : la disponibilité et la gentillesse de l'équipe à l'accueil et dans les étages. Un luxe non négligeable
petit bémol dans la chambre : l'état dégradé de la moquette au sol
Impeccable. Piscine supet
Rien
La piscina y que tenga aire acondicionado.
Las camas están un poco deterioradas.
Parquing gratuito
Dispensador de agua en recepcion
Piscina
Proximidad a la cité
Los colchones de las camas
La facilité d’accès, la kitchenette, la piscine
La qualité du matelas un peu dur et la déco vieillotte
Accueil chaleureux et sympathique
Réceptionniste très souriant professionnel et dynamique
Très calme
P’tit déjeune copieux
Chambre pas propre vaisselle limite propre
Moquette très tachée et usée
Rideau déchiré
La climatisation et l'insonorisation.
Tout
Rien
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