Copperstone Resort

Hotels
Independent
8.8 (161 reviews)
250 2nd Avenue, Dead Man's Flats, Alberta, T1W2W4 , Dead Man's Flats , CA

Pets allowed

Facilities

Fitness facilities
Arcade/game room
Electric car charging station
Free WiFi
Ski storage
Concierge service
Wheelchair accessible
Outdoor furniture
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good amenities
Cons:
Cleanliness issues
Maintenance needs

Categories

Cleanliness
7.99
Several mentions of issues with mold, dirty dishes, and general maintenance problems affected the cleanliness rating.
Service
9.46
Positive comments about the staff being friendly and helpful, although some expectations on responsiveness were not met.
Location
9
Generally positive comments about the location being good for access to attractions.
Room Quality
7.95
Mixed reviews about room condition with mentions of outdated decor and maintenance needs.
Amenities
8.98
Multiple positives including spaciousness, hot tub, and underground parking.
Value for Money
8.44
Concerns expressed about the overall value compared to the pricing.
Food and Beverage
9.29
Not specifically mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
9.26
Despite some issues, many guests had a great overall stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

Discover a haven of comfort and recreation at Copperstone Resort, where relaxation meets adventure in the heart of Dead Man's Flats.

Luxurious Accommodations
Make yourself at home in one of our 99 spacious air-conditioned rooms, complete with cozy fireplaces, flat-screen televisions, and private balconies or patios. Enjoy kitchen amenities like refrigerators and ovens, ensuring you have everything you need for a comfortable stay.

Unwind and Recharge
Take a dip in the inviting hot tub or elevate your fitness routine in our well-equipped fitness center. After a day of exploring the stunning nearby nature trails, come together with family and friends in our lively arcade/game room.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the property. Our multilingual staff is on hand to assist with concierge services, while free self-parking and laundry facilities make your stay effortless.

Book your unforgettable getaway at Copperstone Resort today!

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 161 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 7.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 9.29
Overall Experience: 9.26
A
Audrey partner
8
Pros:

The underground parking is very convenient, although staying in Dead Man’s Flats is not the most convenient if everything you’re doing is in BNP or JNP. Room was clean although views were not that exciting (I.e. looking onto/into the other buildings) and luckily we didn’t spend much time in the unit as we wanted to see the spectacular views that the parks offer. There are really no dining options in DMF so it was great to have a full kitchen available.

2025-10-12 via Nuitee
A
Anthony
8
Pros:

Well appointed suite. Perfect base for Banff holiday.

2025-10-10 via Nuitee
H
Helen partner
8
Pros:

Yes very welcome to pets overall it was very good

2025-10-09 via Nuitee
G
Geraldine family
8
Pros:

Supplies like coffee grinds are provided but when we run out of it, there was no one to ask.
Overall stay was good and would recommend to family and friends

2025-10-08 via Nuitee
R
Rylee
8
Pros:

Copperstone was pet friendly which is exactly what we were looking for! As our first trip with our dog, we’re so happy we stayed here.

2025-10-02 via Nuitee
S
Steve
10
Pros:

A

2025-09-22 via Nuitee
B
Brooke
10
Pros:

Great place and affordable!

2025-09-22 via Nuitee
J
james family
8
Pros:

Hot tub was great, very hot and relaxing.
The room could have been updated and cleaned more recently. Had bugs on ceilings, some cobwebs and one of the blinds was not working, we had to hang a towel over the window. we reported it twice, but no one ever responded. But a decent stay overall.

2025-09-19 via Nuitee
S
Shannon family
6
Pros:

Thought the property was not an optimal value for the price. All of the kitchenware: dishes, glasses, cups, utensils, pots and pans were dirty upon arrival.

2025-09-17 via Nuitee
J
James Wesley
10
Pros:

The unit I rented far exceeded my expectations. Staff was great to work with, and the location of the lodge—about 25 minutes from Banff—worked great for me!

2025-09-15 via Nuitee
S
Susan
10
Pros:

When we arrived, the dishwasher was loaded but not ran. Not a big deal. I thought I was requesting one bedroom on the main level and one upstairs. Both bedrooms and bathrooms were upstairs. The layout of the living room and kitchen were great.

2025-09-13 via Nuitee
M
Miranda family
10
Pros:

Really enjoyed staying here! Large rooms and spacious living spaces

2025-09-12 via Nuitee
S
Sanika
10
Pros:

Underground parking is good facility.

2025-09-08 via Nuitee
D
Daniele
10
Pros:

Excellent service and clean unit

2025-09-07 via Nuitee
D
Daniel family
10
Pros:

Was nice. Could stay for months. Kitchen dinning etc. was good

2025-09-07 via Nuitee
W
Wen family
10
Pros:

Spacious and well equipped! Laundry in the unit is a great bonus!

2025-09-04 via Nuitee
R
REGINA
8
Pros:

The staff was incredibly nice and helpful. The location was further from Canmore than I had thought. Jets did not work on hot tub. Our unit needed some upgrading. Dining chairs had peeling/ripped seats. Kitchen was not well equipped. Can opener did not work, no spatula, skillet was broken.

2025-09-01 via Nuitee
L
Lukas family
6
Pros:

The property is really nice, and in a good location. It’s just not maintained very well. The unit we were in had so much mold on the shower curtain, that it was stuck together on the bottom. Dishes were also all dirty. Lots of scuffs, dents, and scrapes on the doors and walls. The public spaces were nice. Underground parking, games room, and courtyard areas are all great

2025-08-31 via Nuitee
T
Teresa partner
10
Pros:

Great, quiet location. Quickly felt like home. Loved having underground parking and punch in codes for entry. Bed was comfortable and apartment was clean with extra towels, coffee and laundry detergent.

2025-08-15 via Nuitee
T
Tessa partner
10
Pros:

We enjoyed our stay, access to highway and close to Canmore town centre. Enjoyed the hot tub. Clean, quiet.

2025-08-13 via Nuitee