Novotel Le Mans

Hotels
Novotel
7.3 (1774 reviews)
Bd Robert Schuman , Le Mans , fr

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Heated pool and outdoor relaxation area
Free and ample parking
Friendly/helpful staff (assisted with room move when needed)
Good restaurant and quality breakfast
Good value for money for many guests
Cons:
Broken or missing lift/accessible elevator on multiple occasions
Dated rooms and bathroom issues (shower, curtains, aircon)
Occasional service inconsistencies (housekeeping interruptions)
No gym and some cramped breakfast area
Isolated poor food/service incidents reported

Categories

Cleanliness
7.2
Mixed reports: several guests praised exceptionally clean rooms, but others reported issues (mosquitoes, bathroom flooding), so cleanliness is slightly above average overall.
Service
7
Generally friendly and helpful staff (assisted with room move for accessibility), but some guests noted service shortcomings (housekeeping rushing checkout, comments that service was 'not up to level').
Location
7.7
Good for a stopover/roadtrip with convenient parking and a pleasant setting; some guests noted the surroundings are not attractive for extended visits.
Room Quality
6.2
Multiple complaints about dated rooms, malfunctioning showers, broken curtains, noisy or non-working air conditioning and small rooms for families — room quality is below average.
Amenities
7.3
Positive amenities include a heated pool, outdoor relaxation area, bar and free parking; however issues noted include no gym and recurring lift/out-of-service elevator problems.
Value for Money
7.8
Many guests commented on good/excellent value and reasonable pricing for the facilities and food, supporting a solid score for value.
Food and Beverage
7.6
Restaurant and breakfast receive frequent praise (quality, variety), though isolated poor experiences were reported (food poorly served, presentation issues).
Overall Experience
7.6
Overall generally positive for a short stay/stopover — good pool, parking, restaurant and friendly staff mitigate issues like dated rooms and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:20

Property Description

Modern Accommodation for Every Traveler
Novotel Le Mans offers contemporary and air-conditioned rooms, perfect for business trips, family holidays, or leisure getaways. The spacious rooms are designed with high-end facilities and peaceful interiors, ensuring a comfortable stay for all guests.

Family-Friendly Amenities
Families will delight in the children's playground and outdoor swimming pool, providing endless entertainment options for the little ones. With baby cots available on request, Novotel Le Mans ensures a hassle-free and enjoyable stay for families.

Convenient Location and Surroundings
Located just 10 minutes from the town center and near the tram stop, exploring the city is a breeze. Guests can also enjoy the serene river nearby, ideal for leisurely strolls and jogging sessions.

Experience comfort, convenience, and family-friendly amenities at Novotel Le Mans. Book your stay now for an unforgettable experience.

Important information:

Extra beds are provided on request. If you wish to arrange for this facility, please include it in the Special Requests box when booking. Up to two children under 16 years stay free of charge when using existing beds and breakfast is free of charge for them. Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Sep 20, 2026 until Fri, Apr 23, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

7.3
Based on 1774 reviews
Cleanliness: 7.2
Service: 7
Location: 7.7
Room Quality: 6.2
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.6
Overall Experience: 7.6
P
Peter solo_traveller nl
6
Pros:

Personeel

Cons:

Dinner

2026-09-11 via Nuitee
K
KoenDM extended_group be
5
2026-09-11 via Nuitee
A
Arnaud solo_traveller fr
8
2026-09-09 via Nuitee
H
Hebbes solo_traveller gb
9
2026-09-08 via Nuitee
R
Rafik solo_traveller fr
1
2026-09-08 via Nuitee
S
Sabine family_with_children de
8
Für eine Nacht perfekt.
Pros:

Für eine Nacht perfekt.

Cons:

Alles okay

2026-09-07 via Nuitee
M
Marie solo_traveller fr
7
Pros:

La piscine, l extérieur, le resto

Cons:

La salle de bains trop veillote
Impossible de faire fonctionner la Chromecast

2026-09-07 via Nuitee
F
FdeOliveira couple pt
4
Disappointing outdated building & rooms
Pros:

Breakfast was ok

Cons:

The hotel area has much potential to transform one outdated hotel in a better building. Needs total refurbishment ...Not acceptable for a Novotel chain ...

2026-09-07 via Nuitee
G
Grenot family_with_children fr
8
2026-09-07 via Nuitee
I
isabelle couple fr
7
Pros:

Personnel aimable
Propreté des lieux

Cons:

La douche ne fonctionnait pas ce qui n’est pas admissible ..problème de robinetterie qui aurait dû être contrôlé avant d’attribuer la chambre au client .J’ai eu les excuses de la réception pour ce désagrément

2026-09-06 via Nuitee
F
FREDERIC family_with_children re
7
2026-09-06 via Nuitee
A
Antony couple gb
8
2026-09-05 via Nuitee
J
Jean-Marc couple fr
5
2026-09-05 via Nuitee
R
rosie solo_traveller gb
1
Black water came out of taps rude staff not offered another room has to go without shower
Cons:

Had black water continuously coming out of the bathroom taps and sink tap not safe to wash. Went to complain at reception was told to come back next morning. The receptionist and manager lied and told me I was offered another room and were rude trying to fob me off. I was never offered this and asked for partial refund was not happy. Sofa bed not comfortable for my child room was dated

2026-09-03 via Nuitee
L
Lynn family_with_children gb
7
2026-09-02 via Nuitee
T
Tina solo_traveller gb
10
Excellent hotel, would definitely return
Pros:

Clean, good facilities, excellent staff - very friendly and polite.

Cons:

Nothing

2026-09-02 via Nuitee
J
James solo_traveller gg
8
2026-09-02 via Nuitee
P
Prevost solo_traveller fr
10
Pros:

Tout

Cons:

Rien

2026-08-31 via Nuitee
F
Frederic couple fr
9
2026-08-31 via Nuitee
P
Pauline solo_traveller be
9
Pros:

Le jardin, la piscine, le petit-déjeuner, la facilité du lieu

2026-08-31 via Nuitee