Novotel Paris Nord Expo Aulnay

Hotels
•
Novotel
7.5 (810 reviews)
65 Rue Michel ange , Aulnay-sous-Bois , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Good breakfast options
Cons:
Lack of cleanliness in bathrooms
No water bottles in rooms
Industrial location
Staff behavior issues

Categories

Cleanliness
7
Comments indicate issues with cleanliness in certain reviews, specifically regarding the bathrooms.
Service
8
The service was often praised, though a few isolated incidents were highlighted.
Location
6.5
Location comments suggest it's not ideal, being near an industrial area.
Room Quality
8
Rooms were generally described positively, though equipped poorly in some instances.
Amenities
7
Lack of basic amenities like water bottles and soap was mentioned.
Value for Money
7
General sentiment suggests some guests feel the price does not match the quality.
Food and Beverage
8.5
Positive comments about the food and breakfast options.
Overall Experience
8
Overall experiences were largely positive, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:14

Property Description

Swim, Relax, and Stay Connected

At Novotel Paris Nord Expo Aulnay, enjoy a 4-star experience just 5 km from major exhibition complexes. Unwind in the swimming pool, soak up the sun on the terrace, and stay connected with free WiFi. Secure parking ensures peace of mind during your stay.

Culinary Delights and Convenience

Indulge in a buffet breakfast, savory lunches, delicious dinners, and satisfying snacks at Novotel Café. Made with fresh, seasonal ingredients, meals are available until late. Room service is also an option until midnight for added convenience.

Explore and Stay Free

Discover nearby attractions like Disneyland Paris and the Asterix leisure park, both just a short drive away. With Charles de Gaulle Airport and Stade de France Stadium in close proximity, the hotel offers easy access to key destinations. Plus, enjoy a family-friendly stay where up to 2 children can stay for free.

Important information:

Breakfast is served from 06:00 to 09:30 on weekdays and from 07:00 to 11:00 on weekends.

The credit card used to make the reservation will be requested upon check in. The credit card details may be used to charge for any damages incurred to the room during your stay.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 15, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 810 reviews
Cleanliness: 7
Service: 8
Location: 6.5
Room Quality: 8
Amenities: 7
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
H
Hanane • couple • fr
7
2026-03-14 • via Nuitee
M
Michael • family_with_children • au
8
OK
Pros:

Quiet

Cons:

A long way from city.
The hotel was tired and not what was expected from a chain such as Novotel.

2026-03-10 • via Nuitee
Z
Zoul Kifouli • couple • de
1
The staffs wasn’t nice at all
Pros:

The property is not bad well keept

2026-03-05 • via Nuitee
J
Jose • extended_group • co
7
2026-03-01 • via Nuitee
A
Amel • solo_traveller • fr
9
Très bien
Pros:

Propre, emplacement par rapport à l’événement professionnel, pr déjeuner, produits d’hygiène de qualité et literie

2026-02-28 • via Nuitee
Z
Zoul Kifouli • solo_traveller • de
8
Pros:

Clean, the staf are very nice, well accommodated.

2026-02-24 • via Nuitee
F
Frederic • family_with_children • fr
8
2026-02-09 • via Nuitee
A
Alexander Mr • extended_group • ch
8
2026-01-20 • via Nuitee
L
Laminatou • couple • fr
8
2026-01-20 • via Nuitee
R
Richard • extended_group • nl
5
Prima om te slapen en te douchen, maar het ontbijt valt tegen.
Pros:

Ontbijt
Het ontbijt was erg eenvoudig en bood weinig keuzemogelijkheden. De selectie bestond voornamelijk uit muffins en enkele soorten koeken, wat vrij beperkt is voor een hotelontbijt. Voor gasten die wat meer variatie verwachten, kan dit tegenvallen.

Personeel
Tijdens het ontbijt was het personeel helaas chagrijnig en totaal niet vriendelijk. Dit zorgde voor een onaangename sfeer en gaf ons niet het gevoel welkom te zijn, wat jammer is omdat gastvrijheid juist een belangrijk onderdeel van het verblijf zou moeten zijn.

Badkamer
De badkamer was schoon en netjes, wat zeker een pluspunt is. Wel was de douche voorzien van een waterbesparende douchekop, wat de douche-ervaring minder prettig maakte. Daarnaast was er geen bad aanwezig, wat voor sommige gasten een gemis kan zijn.

Cons:

Bij aankomst werkte de creditcard niet, waardoor de borg niet direct kon worden voldaan. Betalen via een andere methode, zoals pin of contant, was helaas niet mogelijk. Na ongeveer een uur bellen met de klantenservice van de creditcardmaatschappij en met vrienden om een oplossing te vinden, mochten we uiteindelijk toch door. Door deze stressvolle en tijdrovende situatie was de sfeer en het plezier voor het hele weekend echter grotendeels verdwenen.

2026-01-19 • via Nuitee
F
Frederic • solo_traveller • fr
7
Bien
Pros:

Très bon hôtel-

Cons:

De manière générale l hotel devrait faire appliquer un savoir vivre au repas.
Les portables ...
Des gens regardant des émissions
ou personnes recevant des appels visio.
Bien entendu sans écouteurs !!!

2026-01-19 • via Nuitee
P
Paul • family_with_children • fr
8
2026-01-19 • via Nuitee
D
Dinosha • family_with_children • lk
7
Good
Pros:

I like the room

Cons:

Dinner menu was limited/ and repeated

2026-01-19 • via Nuitee
A
ahmed • couple • fr
7
Cons:

Le petit déjeuné qui n'est pas organisé , pas de bol ,pas de cuillère .

2026-01-19 • via Nuitee
L
Laura • extended_group • gb
3
Wouldn't stay again
Cons:

Hotel is run down, and we found a big thick fake eyelash stuck to the "clean" bedsheets. View out of the window was the hotels empty, run down outdoor swimming pool. Food labelling was poor at breakfast with no allergen labelling

2026-01-19 • via Nuitee
C
Celine • couple • fr
5
Décevant pour le prix
Pros:

Petit déjeuner normal, cher pour la qualite. La terrasse et le mobilier sont sales

Cons:

L absence de vanité set pour un 4 étoile
Accessibilité reduite dans les toilettes
Climatisation trop poussée dans les parties commune
Personnel d accueil et de service gentil mais non professionnel
Nous attendons plus de services de qualité dans un 4 étoiles.

2026-01-19 • via Nuitee
H
Hermann • solo_traveller • us
7
2026-01-19 • via Nuitee
F
Francisco Juan • couple • es
7
2026-01-19 • via Nuitee
M
Myriam • family_with_children • fr
10
2026-01-19 • via Nuitee
M
Maximilien • family_with_children • be
9
2026-01-19 • via Nuitee