Novotel Paris Nord Expo Aulnay

Hotels
•
Novotel
7.5 (880 reviews)
65 Rue Michel ange , Aulnay-sous-Bois , fr

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Good breakfast options
Cons:
Lack of cleanliness in bathrooms
No water bottles in rooms
Industrial location
Staff behavior issues

Categories

Cleanliness
7
Comments indicate issues with cleanliness in certain reviews, specifically regarding the bathrooms.
Service
8
The service was often praised, though a few isolated incidents were highlighted.
Location
6.5
Location comments suggest it's not ideal, being near an industrial area.
Room Quality
8
Rooms were generally described positively, though equipped poorly in some instances.
Amenities
7
Lack of basic amenities like water bottles and soap was mentioned.
Value for Money
7
General sentiment suggests some guests feel the price does not match the quality.
Food and Beverage
8.5
Positive comments about the food and breakfast options.
Overall Experience
8
Overall experiences were largely positive, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:14

Property Description

Swim, Relax, and Stay Connected

At Novotel Paris Nord Expo Aulnay, enjoy a 4-star experience just 5 km from major exhibition complexes. Unwind in the swimming pool, soak up the sun on the terrace, and stay connected with free WiFi. Secure parking ensures peace of mind during your stay.

Culinary Delights and Convenience

Indulge in a buffet breakfast, savory lunches, delicious dinners, and satisfying snacks at Novotel Café. Made with fresh, seasonal ingredients, meals are available until late. Room service is also an option until midnight for added convenience.

Explore and Stay Free

Discover nearby attractions like Disneyland Paris and the Asterix leisure park, both just a short drive away. With Charles de Gaulle Airport and Stade de France Stadium in close proximity, the hotel offers easy access to key destinations. Plus, enjoy a family-friendly stay where up to 2 children can stay for free.

Important information:

Breakfast is served from 06:00 to 09:30 on weekdays and from 07:00 to 11:00 on weekends.

The credit card used to make the reservation will be requested upon check in. The credit card details may be used to charge for any damages incurred to the room during your stay.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 880 reviews
Cleanliness: 7
Service: 8
Location: 6.5
Room Quality: 8
Amenities: 7
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
L
Laurianne • solo_traveller • fr
10
Pros:

La chambre était spacieuse, propre, le personnel agréable, bien situé et petit bonus la piscine surtout quand on vient de loin. J'ai mangé au restaurant de l'hôtel le dernier jour et franchement j'ai bien mangé et les ingrédients sont excellents. Le petit déjeuner sous forme de buffet superbe. On a du choix.

2026-07-11 • via Nuitee
J
Janani • extended_group • ch
7
2026-07-09 • via Nuitee
H
Hana • family_with_children • be
8
Oui
Pros:

L’emplacement

Cons:

L’isolement des chambres

2026-07-05 • via Nuitee
D
Deluxshan • family_with_children • ch
4
2026-07-03 • via Nuitee
C
Carlos • couple • de
5
2026-07-01 • via Nuitee
E
Ervin • extended_group • nl
7
2026-07-01 • via Nuitee
A
Anders • solo_traveller • no
8
2026-06-30 • via Nuitee
B
Bertille • solo_traveller • fr
1
2026-06-29 • via Nuitee
D
David • solo_traveller • fr
10
2026-06-29 • via Nuitee
I
Imane • couple • fr
1
2026-06-28 • via Nuitee
M
Mehdi • family_with_children • fr
5
Ne vaut pas le prix
Pros:

Personnel agréable

Cons:

Le temps d’attente pour avoir nos chambres.
Piscine non nettoyé et très sale.

2026-06-28 • via Nuitee
C
Charlys • family_with_children • fr
1
Très décevant dans l’ensemble la jeune qui était présente ce jour était débordés part les remarques des autres
Cons:

Madame, Monsieur,

Je vous contacte afin de solliciter le remboursement intégral de mon séjour effectué dans votre établissement Novotel d’Aulnay-sous-Bois dans la nuit du samedi au dimanche.

Lors de ma réservation, plusieurs prestations et services m’ont été présentés comme disponibles. Or, à mon arrivée et durant l’ensemble de mon séjour, j’ai constaté de nombreuses défaillances et indisponibilités qui ont fortement altéré la qualité de mon expérience.

Parmi les problèmes rencontrés :

* Le lavabo de la chambre était bouché.
* Le bar était fermé.
* Le service de restauration était indisponible.
* Plusieurs autres services annoncés lors de la réservation n’étaient pas accessibles.
* La chaleur dans l’établissement et/ou la chambre était particulièrement difficile à supporter, sans qu’une solution satisfaisante ne me soit proposée malgré mes attentes.

Ces manquements constituent, selon moi, une non-conformité importante entre les prestations annoncées et celles réellement fournies. Je considère avoir été induit en erreur lors de la réservation et n’avoir pas bénéficié des services pour lesquels j’ai payé.

Compte tenu de l’accumulation de ces dysfonctionnements et de l’absence de solution adaptée pendant mon séjour, je demande le remboursement intégral du montant réglé.

Je vous remercie de bien vouloir étudier ma demande et de me faire parvenir une réponse dans les meilleurs délais.

Dans l’attente de votre retour, veuillez agréer, Madame, Monsieur, l’expression de mes salutations distinguées.

Denis Charlys
0769487642

2026-06-23 • via Nuitee
T
Tamas • couple • be
7
Good if you need something in the area
Pros:

The bed was comfortable and there were plenty of parking spots

Cons:

The room was smaller than the photos but was ok

2026-06-23 • via Nuitee
S
Sara Mary • couple • be
3
2026-06-21 • via Nuitee
M
Malory • couple • fr
7
séjour moyen
Pros:

Chambre propre et literie de qualité

Cons:

Petit déjeuner décevant pas dd fruits frais de qualité et les œufs froids

2026-06-20 • via Nuitee
Y
YAVO STEPHANE • solo_traveller • fr
8
Pros:

La personne de la réception une jeune Dame très aimable, merci pour votre accueil

Cons:

Ras

2026-06-14 • via Nuitee
A
Alex • solo_traveller • fr
7
Pros:

Bien

2026-06-11 • via Nuitee
S
Skocaman • couple • tr
3
Zorda kalmadıkça kalınmaz
Pros:

Otopark ve otoban a yakın olması diğer çok kötü

Cons:

Zincir otel olmasına aldandım çok kötü oda buklet malzemesi zaten hiç yok ne terlik ne diş fırçası ketlle var su yok vs vs

2026-06-08 • via Nuitee
Y
Youssef • solo_traveller • fr
8
2026-06-08 • via Nuitee
L
linda • family_with_children • fr
5
Pas au niveau de mes attentes au niveau qualité /prix
Pros:

Oui les portes ne se ferme pas et mobilier avec usure .

Cons:

La piscine sale pas entretenu , shampooing remplis d eau .

2026-06-08 • via Nuitee