Holiday Inn Express London - Wandsworth by IHG

Hotels
Holiday Inn Express
8.2 (5541 reviews)
Smugglers Way , London , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Temperature control issues
Noise disturbances
Unfriendly reception upon arrival

Categories

Cleanliness
7.59
Several reviews mentioned rooms as clean, but one indicated some neglected maintenance issues.
Service
9.06
Overall, staff were described as friendly and helpful in many reviews, although one mention of unfriendly reception impacted the score.
Location
8.6
Multiple reviews highlighted the good location, with easy access to transport.
Room Quality
7.55
Some guests found rooms comfortable while others reported issues like temperature control and worn conditions.
Amenities
8.08
Some amenities were praised, but there were complaints about basic features not functioning properly.
Value for Money
8.04
While some guests felt the hotel was worth the money, others believed the prices were too high for the quality.
Food and Beverage
8.59
Breakfast received positive comments from multiple guests who appreciated the variety.
Overall Experience
8.06
Guests had mixed experiences; some were satisfied while others had significant issues impacting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:09

Property Description

Modern Hotel with Convenient Location

Inclusive Breakfast and Free WiFi

Start your day with a hearty breakfast buffet and stay connected with free WiFi throughout your stay.

Comfortable Rooms and Lounge Bar

Relax in air-conditioned rooms with flat-screen TVs and enjoy a range of snacks and beverages at the lounge bar.

Near Major Attractions and Transportation

Explore central London just a short train ride away and easily reach Gatwick Airport. With limited on-site parking and proximity to popular landmarks, your stay at Holiday Inn Express Wandsworth will be both convenient and enjoyable.

Book now for a memorable stay in London!

Important information:

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify the property via the Special Requests box during the booking process.

Please note that the card used to make the reservation must be presented upon check-in and verified by a PIN.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies. Please inform the property in advance of your stay if you plan to bring a pet.

Rooms each have a flat-screen TV, tea/coffee facilities, ironing facilities, a desk and a comfortable bed. Also, they have a modern private bathroom with a power shower, hairdryer and free toiletries.

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 25 per day.

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 5541 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
M
Marta solo_traveller pl
9
Pros:

Świetna lokalizacja ,aby zwiedzać Londyn.Spokojna okolica.Blisko do Tamizy ,można się wybrać na długi spacer.
W pokoju wszystko co potrzebne.Przyjemna obsługa. Wyjazd bardzo udany.

Cons:

-

2026-05-16 via Nuitee
B
Bali solo_traveller mu
8
Pros:

B/fast,hotel staff,room etc

Cons:

Didn't find any issues

2026-05-16 via Nuitee
G
Godfrey family_with_children gb
5
Reliable
Pros:

The room was comfy, staff was friendly and respectful, and breakfast was good

Cons:

The fact the the AIR CINDITION wasn't working

2026-05-15 via Nuitee
K
Kaye solo_traveller gb
8
Clean and convenient woth friendly staff
Pros:

Parking availability and hotel location

Cons:

Price

2026-05-15 via Nuitee
S
Sourav solo_traveller gb
9
2026-05-15 via Nuitee
M
Marcus couple gb
9
Fantastic overall. Very pleased with the room and breakfast and value for money. UBER ferry also clo
Pros:

I liked the young lady who worked on reception. She was brilliant. Room was very good and value for money, with breakfast included, was superb. We would stay here again. Breakfast was more than adequate. I will mention the girl on the desk again, she was polite helpful and engaging.

Cons:

Only issue was minor in that we had to get more tea bags and milk as there was not enough in the room. No other issues at all.

2026-05-15 via Nuitee
J
Jefferson solo_traveller br
10
2026-05-15 via Nuitee
G
Gav couple nz
9
Good breakfast and value for money
Pros:

Breakfast was really great. Enough variety to get what you need for a good start. Wandsworth town is really nice with heaps of dining options. Pubs are all good.

Cons:

Location isn't the easiest for speedily getting into London. Still has a train nearby and buses are easy too

2026-05-15 via Nuitee
D
Desirée solo_traveller es
8
Cons:

El desayuno muy escaso

2026-05-14 via Nuitee
M
Mincak family_with_children sk
9
Pros:

Umiestnenie hotela blízko rieky a atmosféra Wandsworth. Veľmi pekná časť v Londýne.

Cons:

Raňajky boli fajn,. Chýbala mi tam čerstvá zelenina alebo zeleninové šaláty.

2026-05-13 via Nuitee
P
Paul solo_traveller gb
8
2026-05-13 via Nuitee
C
Claire solo_traveller gb
10
2026-05-13 via Nuitee
M
Magdalena solo_traveller pl
10
Pros:

Personel bardzo miły i pomocny, czyściutko, śniadania bardzo dobre, do centrum można bez problemu dojechać komunikacja miejska

Cons:

Brak

2026-05-13 via Nuitee
E
Emmanuel solo_traveller us
9
Pros:

Great value for the £.
It is clean, feels safe and staff is helpfull

Cons:

A coffee maker in the room would be nice

2026-05-13 via Nuitee
M
murthy family_with_children in
9
2026-05-13 via Nuitee
D
Des couple gb
8
Perfect location, good communication links, helpful and friendly staff, good breakfast on offer.
Pros:

Staff were friendly and very helpful.

Cons:

N/A

2026-05-12 via Nuitee
K
KtoToMek solo_traveller pl
7
Pros:

Całkiem nieźle skomunikowany - blisko przystanek autobusowy i kolej.

Cons:

Mały pokój i dodatkowa sofa - dwójką dzieci ledwo się mieściła.
Monotonne śniadania bez warzyw.

2026-05-12 via Nuitee
G
Giorgia couple it
9
2026-05-12 via Nuitee
A
Agata solo_traveller pl
10
🙂
Pros:

Everything was great... the location, cleanliness, and very nice and helpful staff. The stay was very pleasant. I will definitely be back.

2026-05-12 via Nuitee
A
Ancel solo_traveller es
9
2026-05-11 via Nuitee