Holiday Inn Express London - Wandsworth by IHG

Hotels
•
Holiday Inn Express
8.2 (5243 reviews)
Smugglers Way , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Temperature control issues
Noise disturbances
Unfriendly reception upon arrival

Categories

Cleanliness
7.59
Several reviews mentioned rooms as clean, but one indicated some neglected maintenance issues.
Service
9.06
Overall, staff were described as friendly and helpful in many reviews, although one mention of unfriendly reception impacted the score.
Location
8.6
Multiple reviews highlighted the good location, with easy access to transport.
Room Quality
7.55
Some guests found rooms comfortable while others reported issues like temperature control and worn conditions.
Amenities
8.08
Some amenities were praised, but there were complaints about basic features not functioning properly.
Value for Money
8.04
While some guests felt the hotel was worth the money, others believed the prices were too high for the quality.
Food and Beverage
8.59
Breakfast received positive comments from multiple guests who appreciated the variety.
Overall Experience
8.06
Guests had mixed experiences; some were satisfied while others had significant issues impacting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:09

Property Description

Modern Hotel with Convenient Location

Inclusive Breakfast and Free WiFi

Start your day with a hearty breakfast buffet and stay connected with free WiFi throughout your stay.

Comfortable Rooms and Lounge Bar

Relax in air-conditioned rooms with flat-screen TVs and enjoy a range of snacks and beverages at the lounge bar.

Near Major Attractions and Transportation

Explore central London just a short train ride away and easily reach Gatwick Airport. With limited on-site parking and proximity to popular landmarks, your stay at Holiday Inn Express Wandsworth will be both convenient and enjoyable.

Book now for a memorable stay in London!

Important information:

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify the property via the Special Requests box during the booking process.

Please note that the card used to make the reservation must be presented upon check-in and verified by a PIN.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies. Please inform the property in advance of your stay if you plan to bring a pet.

Rooms each have a flat-screen TV, tea/coffee facilities, ironing facilities, a desk and a comfortable bed. Also, they have a modern private bathroom with a power shower, hairdryer and free toiletries.

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 25 per day.

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 5243 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
L
Lester • solo_traveller • ie
8
2026-02-14 • via Nuitee
A
Agata • couple • pl
9
Dobry hotel w Londynie
Pros:

Hotel fajny, blisko centrum handlowe i znana sieć fast food. Blisko przystanek autobusowy, z którego podróż do Centrum Londynu to ok. 30 min. Z przystanku można bezpośrednio dojechać do kilku atrakcji w Londynie! Personel bardzo uprzejmy i pomocny, dbający o każdy szczegół.

Cons:

Pokoje trochę niskie i ciemne. Czasami było słychać mocne zamykanie drzwi u sąsiadów

2026-02-14 • via Nuitee
R
RicardoBSC • family_with_children • pt
10
2026-02-14 • via Nuitee
S
Siobhan • solo_traveller • gb
7
Cons:

Car park is £25 a day!

2026-02-14 • via Nuitee
K
keimo • extended_group • fi
5
Cons:

Tosi kylmä huone. Yksi lisälämmitin ei riittänyt ja toiselle lämmittimelle ei ollut pistorasiaa

2026-02-13 • via Nuitee
M
Marcin • family_with_children • pl
10
Pobyt bardzo udany, serdecznie polecam . Idealna baza na zwiedzanie Londynu .
Pros:

Lokalizacja i obsługa super , pokoje czyste . Duży plus za udostępnienie pokoju 3h przed planowanym check in . Bardzo spokojna i bezpieczna okolica.

Cons:

Jajecznica z proszku na śniadanie 🥴

2026-02-13 • via Nuitee
V
Vanessa • solo_traveller • gb
1
Good bad and ugly
Pros:

Cheap

Cons:

Noisey Maintance bing carried

2026-02-12 • via Nuitee
T
Tracey • couple • gb
9
Great place to stay when visiting our daughter and ideal location to explore the city.
Pros:

Great location, really good value for money given the price included breakfast too.
Would def recommend and stay again.

Cons:

Rooms were quite warm but not a big issue, did open the window but it was very noisy due to the location.

2026-02-12 • via Nuitee
E
Estefania • family_with_children • es
10
Pros:

Que estaba cerca de una estación de tren y de parada de autobús, el trato del personal, el desayuno.

Cons:

Que era un poco caro.

2026-02-12 • via Nuitee
E
eleje • family_with_children • gb
10
Pros:

Spacious rooms

Cons:

Parking ticket

2026-02-11 • via Nuitee
J
Jonathan • family_with_children • gb
10
Pros:

Excellent service and a great room.

2026-02-11 • via Nuitee
R
Rahila • couple • fr
1
2026-02-11 • via Nuitee
L
Lucas • extended_group • ar
10
2026-02-10 • via Nuitee
J
Jani • family_with_children • no
6
Good if you are in a budget
Pros:

Location was good and it had the basic things we needed and it was nice with free breakfast.

Cons:

The place seems a little old and in need to updates. The bathroom didn't have ventilation, the breakfast was ok but it lacked some gluten free sweet options. Also staff was super nice and helpful but it seemed like they were understaffed.

2026-02-10 • via Nuitee
M
Monica • solo_traveller • br
9
Thanks again Jacob from the reception
Pros:

Location

Cons:

Rooms could be bigger for 4

2026-02-10 • via Nuitee
R
Rachel Joy • family_with_children • es
10
Great free breakfast
Pros:

Good location, good price, comfortable room, excellent free breakfast.

2026-02-10 • via Nuitee
M
mahmud • family_with_children • gb
1
Pros:

Nothing

Cons:

They messaged me an auto message after I booked to tell me the aircon was not working. They then tried to not give me a refund even tho aircon heating is not working. Worst staff member and rude

2026-02-09 • via Nuitee
K
Kristal Gayle • couple • gb
10
Pros:

The location

Cons:

None it was fine

2026-02-08 • via Nuitee
N
Nikola • family_with_children • cz
9
2026-02-08 • via Nuitee
R
Ricardo • family_with_children • nl
6
Pros:

Kind staff, room and breakfast were fine nothing special. Location is very good though eith bus stops and trains close by. Price wise this was very good.

Cons:

Beds could be a bit better.

2026-02-08 • via Nuitee