Grand Hôtel de L'Espérance

Hotels
8.3 (2249 reviews)
16, boulevard de Sainte-Anne , Lisieux , fr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Central, convenient location
Good restaurant with fair prices
Clean and renovated rooms (annexe)
Comfortable beds
Garage/parking available
Generous breakfast options
Cons:
No air conditioning in many rooms (only fans)
Small bathrooms / some bathrooms unsuitable for older guests
Outdated or non-working TVs; noisy ventilation (VMC)
Some rooms feel overpriced for size/quality
Stairs between floors (accessibility issue)
No minibar/fridge in rooms

Categories

Cleanliness
8.7
Multiple reviews mention clean and renovated rooms (notably in the annexe) and generally tidy accommodations, indicating a strong cleanliness performance.
Service
9
Numerous comments cite very friendly, helpful and welcoming staff; reception and personnel praised across languages, supporting a high service score.
Location
9.3
Consistently described as centrally located and within walking distance of sights (basilica, centre); parking/garage availability also noted positively.
Room Quality
7.8
Rooms are often described as characterful, comfortable and some recently renovated, but several guests reported small bathrooms, lack of in-room fridges, and outdated TVs, reducing the score.
Amenities
6.5
Repeated complaints about lack of air conditioning (many rooms only have a fan), small/no minibar/fridge, noisy ventilation systems and limited modern conveniences lower this rating.
Value for Money
8
Mixed feedback: some guests praise the restaurant prices and good breakfast making it good value, while a number felt the room quality/size did not fully justify the price.
Food and Beverage
8.7
Restaurant repeatedly praised as characteristic with good dishes and fair prices; breakfast is plentiful though sometimes not promptly refilled or described as simple by a few guests.
Overall Experience
8.4
Overall guests report a pleasant, comfortable stay with a charming historic property, friendly staff and good location, tempered by dated amenities and climate control issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:03

Property Description

Luxurious Accommodation
Experience the charm of a typical Norman half-timbered house at the Grand Hotel De L'Esperance. Enjoy spacious and comfortable rooms, a lift for convenience, and private garages for your vehicle.

Cozy Bar Atmosphere
Unwind at the hotel's bar, offering a variety of local spirits in a warm and inviting setting. Perfect for a relaxing evening after a day of exploring the city center and nearby tourist attractions.

Ideal Location and Exceptional Service
Benefit from the hotel's prime location in Lisieux, close to shopping streets and major tourist sites. Explore the stunning Norman coast with ease and rely on the dedicated staff to enhance your stay. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFR

Location

Guest Reviews

8.3
Based on 2249 reviews
Cleanliness: 8.7
Service: 9
Location: 9.3
Room Quality: 7.8
Amenities: 6.5
Value for Money: 8
Food and Beverage: 8.7
Overall Experience: 8.4
L
lordjc • solo_traveller • fr
6
Bien mais....
Pros:

Le style de l'hôtel, l'emplacement...

Cons:

Miroir sur la porte de l'armoire cassé... la réception n'était pas au courant. Que se serait-il passé si je ne l'avais pas signalé dès mon arrivée ???

2026-09-10 • via Nuitee
G
Guido • couple • de
8
Sehr gut
Pros:

Sehr gutes Preis-Leistungsverhältnis

2026-09-08 • via Nuitee
J
Jean-Pierre • couple • fr
10
2026-09-06 • via Nuitee
S
Simon • solo_traveller • gb
10
2026-09-06 • via Nuitee
L
Laurence • couple • fr
8
Pros:

L’accueil et chambre propre et confortable

2026-09-06 • via Nuitee
F
Farcy • solo_traveller • fr
7
Pros:

L'emplacement et la facilité de stationnement

Cons:

La chambre était propre mais le tout était assez banale pour un 3 etoiles
Impossible de charger son téléphone portable car les prises de courant sont inaccessibles (Impossible de rentrer mon chargeur dans les prises de courant de la chambre) revoir la poignée de la salle de bain et en ce qui concerne le lit la réunion de 2 lits 1 personne n'est pas au top surtout en ce qui concerne le protège matelas reuni par un scratch

2026-09-06 • via Nuitee
R
Raoul • couple • nl
8
2026-09-05 • via Nuitee
J
Julien • couple • fr
8
2026-09-05 • via Nuitee
S
Samuel • extended_group • fr
9
2026-09-05 • via Nuitee
S
Sadie • solo_traveller • ie
6
Pros:

Clean and pleasant

2026-09-04 • via Nuitee
M
Michael • couple • gb
8
Would definitely stay again
Pros:

The food was excellent and the staff were very warm and welcoming

Cons:

Walls were a bit thin

2026-09-02 • via Nuitee
G
Gillian • solo_traveller • gb
7
Central and reasonably priced.
Pros:

Secure garage although it was €10 extra and I hadn’t realised I had to book. The bed was comfortable and the room well sound proofed.
Good breakfast in a large dining area. Hot shower.

Cons:

Decor in the hall ways and stairs was v worn. I wasn’t able to eat dinner in the hotel on arrival as it was fully booked. Seems the hotel caters for large tour groups. The town has plenty of other options though.
Room was spacious but it felt like student accommodation.. inexpensive furniture, modern decor, and rather sparse.

2026-09-02 • via Nuitee
F
Fred • solo_traveller • nl
8
Pros:

De locatie.

Cons:

Geen airco.

2026-09-02 • via Nuitee
T
Terezinha • solo_traveller • br
7
Valeu a pena. Os funcionarios sao gentis e havia um que falava portugues.
Pros:

Cafe da manha bom. Localizacao boa

Cons:

Nao gostei do banheiro. a banheira esta muito alta e escorregadia. nao tem barras de seguranca e a pessoa pode escorregar e cair. Pode -se escorregar facilmente no piso do banheiro. sugiro uma revisao total no banheiro com medidas de seguranca para idosos.

2026-09-01 • via Nuitee
B
Ben • solo_traveller • nl
7
Pros:

Ligging in het centrum

Cons:

Niet altijd een parkeerplaats.

2026-08-31 • via Nuitee
K
Kevin • family_with_children • gb
7
2026-08-31 • via Nuitee
L
Lutz Hoffmann • couple • de
5
OK, erfüllte aber nicht unsere Erwartungen
Pros:

Die Lage mit Nähe zum Zentrum und den Kirchen

Cons:

Sehr kleines Bad. Sanierungs-/Renovierungsstau. Wir fanden den Frühstücksraum/das Restaurant nicht sehr ansprechend.

2026-08-30 • via Nuitee
T
Tanguy • extended_group • be
7
2026-08-29 • via Nuitee
T
Tim • couple • gb
8
2026-08-29 • via Nuitee
D
Dionisia • solo_traveller • es
7
2026-08-29 • via Nuitee