Holiday Inn Express Luzern-Neuenkirch by IHG

Hotels
•
Holiday Inn Express
7.8 (2399 reviews)
Raststätte Luzern-Neuenkirch A2 , Rothenburg , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Cons:
Cleanliness issues
Noisy rooms
Breakfast can be improved

Categories

Cleanliness
5.28
Several reviews indicated issues with cleanliness, with complaints of unclean rooms.
Service
8.75
Most reviews praised the staff's friendliness and willingness to help.
Location
8.79
The hotel is conveniently located near the highway, ideal for travelers.
Room Quality
7.74
Rooms were noted to be generally comfortable, though some issues were mentioned.
Amenities
8.77
Amenities such as free parking and a play area were highlighted positively.
Value for Money
7.73
While the price is considered reasonable, some found certain aspects lacking.
Food and Beverage
7.28
Breakfast received mixed reviews, with suggestions for improvement.
Overall Experience
8.05
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:56

Property Description

Modern Holiday Inn Express on A2 Motorway

Convenient Amenities: With a 24-hour front desk, bar, and children’s playground, your comfort is our priority at Holiday Inn Express Luzern-Neuenkirch.

E-Bike Rental: Explore the picturesque surroundings with ease by taking advantage of our e-bike rental service.

All-Inclusive Service Area: Indulge in the convenience of our on-site restaurant, grocery store, gift shop, and petrol station. Don't forget to unwind with a leisurely stroll through the nearby forest.

Experience comfort and convenience at Holiday Inn Express Luzern-Neuenkirch. Book now for a memorable stay!

Important information:

Please note that there is no public transport to the hotel. It can only be reached by car or taxi.
Please note that there are construction work at the Hotel for solar panel until July 1st 2024.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2399 reviews
Cleanliness: 5.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.05
N
NAJLA • couple • sa
6
اقامة دافئه
Pros:

موقعه جميل ودافيء

Cons:

مكتوم جدا ورائحة الاكل تملاء الاجواء وخاصة وجبة العشاء ولايوجد اهتمام للزوار فلم اجد ماء وعند الطلب نصحوني بالشرب من صنبور الحمام ولا يوجد مناديل كافيه ولم نجد شبشب للحمام ولا فرشاة اسنان

2026-05-16 • via Nuitee
R
RSeidel • solo_traveller • ar
7
Pros:

Buenas camas

Cons:

Dificilisimo acceso y sin indicaciones

2026-05-14 • via Nuitee
K
k • solo_traveller • fr
8
2026-05-13 • via Nuitee
R
Rastislav • family_with_children • cz
8
2026-05-13 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-05-11 • via Nuitee
W
wabe • solo_traveller • nl
7
2026-05-11 • via Nuitee
S
silvia • couple • it
9
Super comodo per chi viaggia in auto
Pros:

Posizione comoda all'interno di un'area di sosta autostradale, con comodo parcheggio. Personale cordiale. Stanze semplici e pulite. Discreta scelta per quanto riguarda la colazione, sia dolce che salata, compresa nella tariffa.

2026-05-07 • via Nuitee
S
Serife • solo_traveller • be
8
Pros:

La propriété et l emplacement

Cons:

Rien n a dire

2026-05-06 • via Nuitee
M
Mares • solo_traveller • it
10
2026-05-05 • via Nuitee
N
Niiaz • family_with_children • fr
9
Pros:

Good location for transfer stay, good breakfast with terrace access, good coffee and nice staff

2026-05-03 • via Nuitee
M
Maciej • family_with_children • nl
8
Pros:

The location is excellent for an overnight stop during a car trip. It’s conveniently situated right next to the highway, yet surrounded by beautiful mountains with great views. The hotel was clean and comfortable, with free parking available. There are also restaurants and a grocery store nearby, as well as fast EV charging stations, which was very convenient.

Cons:

The room did not have air conditioning, and the air circulation was very poor. Even though it wasn’t particularly hot outside, the room felt warm and very dry, which made it difficult to sleep comfortably. The breakfast was also quite limited, with fewer options than expected.

2026-05-02 • via Nuitee
C
Creugers • couple • nl
9
2026-05-02 • via Nuitee
K
Karin • couple • ch
10
Cons:

Ein Abfalleimer im Badezimmer fehlt noch (einer im Zimmer war aber vorhanden). Ansonsten echt top!

2026-05-02 • via Nuitee
L
Lee • couple • gb
9
Excellent location great staff highly recommended
2026-05-01 • via Nuitee
R
R • family_with_children • nl
1
Cons:

Hotel was overbooked. Geen kamer beschikbaar terwijl er wel een reservering met Booking (met betaalverplichting) was gedaan. Daar sta je dan midden in de nacht. Portier was aardig maar kon niks betekenen. Op zoek naar een ander hotel dan maar.

2026-04-30 • via Nuitee
K
Ksenia • family_with_children • nl
8
2026-04-29 • via Nuitee
F
Florian • family_with_children • ch
8
2026-04-29 • via Nuitee
A
Allan • solo_traveller • gb
10
Pros:

The location of the hotel was perfect for the purpose of our stay. The views were spectacular. Staff were extremely helpful and a good breakfast was provided.

Cons:

N/A

2026-04-27 • via Nuitee
G
Giorgio e Dani • extended_group • it
8
Sosta autostradale
Pros:

Una sistemazione silenziosa, pulita, decorosa, comoda per una notte di passaggio perché si trova in un'area di servizio autostradale e, pertanto, si raggiunge senza dovere fare deviazione alcuna.
Staff gentile e veloce, prima colazione adeguata e compresa nel prezzo del pernottamento.

Per cenare ci sono un Burger King, a prezzi abbordabili e un Ristorante Marché un po' più caro.
Ampio parcheggio gratuito.

2026-04-27 • via Nuitee
E
exposito • extended_group • fr
9
Pros:

Très bon petit déjeuné avec du choix

2026-04-27 • via Nuitee