Holiday Inn Express Luzern-Neuenkirch by IHG

Hotels
•
Holiday Inn Express
7.8 (2579 reviews)
Raststätte Luzern-Neuenkirch A2 , Rothenburg , ch
+41 41 288 28 28

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Cons:
Cleanliness issues
Noisy rooms
Breakfast can be improved

Categories

Cleanliness
5.28
Several reviews indicated issues with cleanliness, with complaints of unclean rooms.
Service
8.75
Most reviews praised the staff's friendliness and willingness to help.
Location
8.79
The hotel is conveniently located near the highway, ideal for travelers.
Room Quality
7.74
Rooms were noted to be generally comfortable, though some issues were mentioned.
Amenities
8.77
Amenities such as free parking and a play area were highlighted positively.
Value for Money
7.73
While the price is considered reasonable, some found certain aspects lacking.
Food and Beverage
7.28
Breakfast received mixed reviews, with suggestions for improvement.
Overall Experience
8.05
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:56

Property Description

Modern Holiday Inn Express on A2 Motorway

Convenient Amenities: With a 24-hour front desk, bar, and children’s playground, your comfort is our priority at Holiday Inn Express Luzern-Neuenkirch.

E-Bike Rental: Explore the picturesque surroundings with ease by taking advantage of our e-bike rental service.

All-Inclusive Service Area: Indulge in the convenience of our on-site restaurant, grocery store, gift shop, and petrol station. Don't forget to unwind with a leisurely stroll through the nearby forest.

Experience comfort and convenience at Holiday Inn Express Luzern-Neuenkirch. Book now for a memorable stay!

Important information:

Please note that there is no public transport to the hotel. It can only be reached by car or taxi.
Please note that there are construction work at the Hotel for solar panel until July 1st 2024.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2579 reviews
Cleanliness: 5.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.05
M
Maria • couple • nl
7
2026-09-05 • via Nuitee
G
Giulitta • family_with_children • gb
8
Good value, convenient and comfortable
Pros:

Convenient, clean and comfortable although it was quite hot overnight

Cons:

Fan was acceptable but air con would have been better - the room was a little stuffy even with the window open

2026-09-05 • via Nuitee
S
Sabine • solo_traveller • de
10
Pros:

Lage war super.
Wir hatten alles was wir brauchten.Pers

Cons:

Personal war sehr nett und freundlich.
Und hat alles rund um gefallen. Für einen Zwischen Stopp perfekt.

2026-09-05 • via Nuitee
B
Bianca • solo_traveller • nl
7
Prima,voor doorreis
Pros:

Ligging

Cons:

Bed, iets te hard

2026-09-04 • via Nuitee
H
Huseyin • family_with_children • gb
1
2026-09-03 • via Nuitee
A
Ana • family_with_children • es
10
2026-09-03 • via Nuitee
A
a.d. • couple • nl
7
Cons:

geen airco. het was heel heet op de kamer.

2026-09-02 • via Nuitee
S
Si • family_with_children • cn
10
Pros:

适合自驾人群，门前有超市购物方便

Cons:

早餐种类不多

2026-09-01 • via Nuitee
P
Paweł Lembicz • solo_traveller • pl
9
Pros:

Hotel z bezpłatnym parkingiem, położony przy drodze ekspresowej/autostradzie. Taki trochę motel, ale naprawdę fajnie z własnym dojazdem autem do Lucerny. Przy hotelu Coop, Burger King, stacja benzynowa.

Cons:

Materace były bardzo miękkie, trudno było się wyspać. Śniadanie kiepskie: brak jajecznicy, w ogóle żadnych dań na ciepło, bo jajka na twardo ledwo łapały temperaturę w jajowarze. Brak uchwytów na ręczniki kąpielowe w łazience - mam wrażenie, że to plaga dzisiejszych hoteli. Gdzie niby mamy je wieszać do wyschnięcia? Dodatkowo trafiliśmy na upały w Szwajcarii a hotele w tym kraju raczej standard bez klimy, co oznacza kiepsko przespane noce... No, ale nie było tego w ofercie, więc trudno winić hotel. To było jawnie napisane, czego nie zauważyliśmy przy rezerwacji.

2026-09-01 • via Nuitee
M
Marjo • couple • nl
8
Voor een nacht een prima adres. Supermarkt en eetgelegenheid naast de deur
Pros:

Makkelijk adres voor doorreis aar Italië.

Cons:

Harde bed

2026-09-01 • via Nuitee
D
DOVLETGELDI • family_with_children • tm
7
Pros:

resepsiyon personeli guleryuzlu yardimci oluyordu. kahvaltisi gayet iyi. otoparki genis, temizlik konusunda sorun yok.

Cons:

temizlik personeli uc kisilik odaya bir havlu birakti, sordugumuzda baska veremem demesi biraz garip oldu, resepsiyondan almamiz gerekti. odalarimiz extra yatakli idi, boyle olunca odalarda hareket etmeye yer kalmadi, hatta bavullari koymaya bile yer yok tu. odalar o kadar dar di. Turistik yerlere biraz uzak konumda.

2026-09-01 • via Nuitee
A
AHMED YEHIA ALI HUSSEIN • solo_traveller • qa
10
Pros:

ممتاز جدا الموقع ممتاز و الضيافة مميزه

Cons:

لا شيء

2026-09-01 • via Nuitee
D
Danny • solo_traveller • il
9
2026-09-01 • via Nuitee
W
Wilma • couple • nl
8
Pros:

Goede bedden, prima ontbijt, netjes, schoon en met raam open slapen was prima te doen.

2026-08-31 • via Nuitee
L
Louis • couple • nl
7
2026-08-31 • via Nuitee
R
Rosanna • solo_traveller • gb
1
2026-08-31 • via Nuitee
H
HASANIN HASAN ALI • couple • sa
10
2026-08-31 • via Nuitee
E
Elke • couple • de
10
Tolles Hotel
Pros:

Das Zimmer war sauber und gut eingerichtet, die Betten waren gemütlich, die Lage für unsere Zwischstop war optimal.
Frühstück war gut, wir würden es wieder buchen, auch für einen längeren Aufenthalt in Luzern und Umgebung.

Cons:

Die Kosten für den Hund war schon ein bisschen hoch. Dafür war der Parkplatz kostenlos.

2026-08-31 • via Nuitee
T
Thijs • couple • nl
8
2026-08-30 • via Nuitee
H
Heinz • solo_traveller • de
8
Pros:

Gute Lage direkt an der Autobahn. Praktisch für eine Rast / Übernscjtung. Tankstelle gleich neben an. Zimmer sind ok.

Cons:

Frühstück nur bis 09.30 und am Wochenende bis 10.00. Wir sind erst gegen 01.30 nachts angekommen. Viele Hotelgäste sind dann kurz vor 09.30 zum Frühstück gekommen, das war stressig. Buffet wurde nicht mehr aufgefüllt, Kaffeeautomat abgestellt.... Wünschenswert wäre, wenn das Hotel Management den Frühstücksstress erkennen würde und das Frühstück bis 11.00 verlängern würde....

2026-08-30 • via Nuitee