Holiday Inn Express Kansas City-Liberty by IHG

Hotels
Holiday Inn Express
8.2 (265 reviews)
8230 N Church Road, Kansas City, Missouri, 64158 , Kansas City , US

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Fitness facilities
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good breakfast variety
Friendly staff
Spacious rooms
Convenient location
Cons:
Cleanliness issues
Closed pool
Noise from adjacent rooms

Categories

Cleanliness
6.45
Several reviews mentioned dirt and hair in the bathroom, indicating poor cleaning standards.
Service
8.95
Many reviews praised the friendly staff, though there were some issues at check-in.
Location
8.95
Convenient location near the freeway with access to shopping and restaurants.
Room Quality
7.95
Rooms were generally spacious and clean, with some reports of issues in specific rooms.
Amenities
8.45
Good variety of amenities, including a pool and breakfast options, though the pool was closed.
Value for Money
7.95
Based on overall experience and pricing relative to the stay.
Food and Beverage
8.95
Breakfast received positive comments for variety and quality.
Overall Experience
7.95
Majority of reviews indicate a positive overall experience, with some issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:32

Property Description

Step into comfort and convenience at the Holiday Inn Express Kansas City-Liberty, where modern amenities meet a welcoming atmosphere.

Recreational Facilities
Dive into our refreshing indoor pool or maintain your fitness routine at our state-of-the-art 24-hour fitness center, ensuring you stay active during your stay.

Delicious Start to Your Day
Enjoy a complimentary buffet breakfast every morning, offering delicious options that cater to all tastes. Available weekdays from 6:00 AM to 9:30 AM and weekends from 6:00 AM to 10:00 AM.

Room Comforts
Our 71 thoughtfully designed guest rooms come equipped with microwaves, flat-screen TVs, and complimentary Wi-Fi, providing everything you need to unwind and stay connected.

Discover the perfect blend of comfort and convenience—book your stay at Holiday Inn Express Kansas City-Liberty today!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 265 reviews
Cleanliness: 6.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 7.95
P
Patrick couple us
1
A warm place to sleep is about it
Pros:

Location, was on our way home back to Minnesota

Cons:

When we arrived at our room, my wife went to use the bathroom and the toilet wouldn't flush. I called the front desk and they said I could change rooms. After 10 hours on the road I did not feel like packing up everything we just unpacked. She said I could come down and try a plunger. Trip to the desk at 11:30 at night. The plunger worked. I asked if I could get 11;30 pm (snowstorm) plumber wages. She laughed. I asked for the manager at check out the next day. She doesn't come in till 10 was the reply. And the front desk clerk was not very cordial. I asked for a phone call when she arrived. I got a voice mail the next day. As of today April 10th nothing has been done to compensate for the inconvenience.

2026-04-12 via Nuitee
B
Billy couple us
9
2026-03-30 via Nuitee
J
Justin family_with_children us
8
2026-03-23 via Nuitee
J
Justin family_with_children us
8
2026-03-23 via Nuitee
K
Katie couple us
10
Pros:

It was clean and comfortable. Staff were friendly.

Cons:

We had to lay an additional $25 dollar deposit when we arrived to the property that was not listed on our booking information.

2026-03-23 via Nuitee
J
Judi couple us
8
2026-03-12 via Nuitee
E
Elizabeth couple us
7
Pros:

Breakfast was ok. Bed was very good. Pillows were not comfortable for us. Very clean

2026-03-06 via Nuitee
A
Alex couple us
1
Horrible experience, never had situation like this before. You guys can do better pay attention to staff..
Pros:

The location

Cons:

They need to clean better this was my second time in this hotel. First time had an issue with bed, second time the room smelled dirty with greasy finger prints all over. Simply disgusting had to spray my cologne all over the room

2026-02-28 via Nuitee
B
Becky couple us
7
2026-02-28 via Nuitee
J
Julie family_with_children us
10
2026-01-20 via Nuitee
R
Robert family_with_children us
9
2026-01-19 via Nuitee
W
Wierzba family_with_children us
8
Very good will come back
Pros:

Breakfast was very good didn't you like?

Cons:

My 88-year-old mother did not care for the low toilet or the tub. I'm doing my survey for Holiday Inn

2026-01-19 via Nuitee
C
Carrie couple us
4
2026-01-19 via Nuitee
M
Michael family_with_children us
8
great
Pros:

proximity

2026-01-19 via Nuitee
W
Ward family_with_children us
8
Pros:

Multiple entrances making coming back to the hotel easy. The swimming pool. Breakfast was good. The bed was nice.

Cons:

The pillows kinda suck. Wish there was a hot tub.

2026-01-18 via Nuitee
R
Robyn solo_traveller us
8
i had to check out on Friday instead of Saturday due to family emergency. Wanted to discuss this
Pros:

I think the breakfast was really good, wish you had more vegan options.

2026-01-05 via Nuitee
M
megan family_with_children us
8
2026-01-02 via Nuitee
S
Sung family_with_children us
8
We had a happy stay
Pros:

The breakfast was good, we loved the variety. The room was quite spacious; we really loved having two TVs!

Cons:

We did not like that we could not get hot breakfast due to the oven breaking down.

2025-12-08 via Nuitee
E
Earmon family_with_children us
9
Perfect for why I was in the area.
Pros:

Breakfast was very good, I stayed at 3 HIExpresses in the last 2 months and I like the standard breakfast at all the stays.

Cons:

I didn’t like the face bowl being in the main room. It’s fine if you’re are alone but not with a family.

2025-11-12 via Nuitee
R
ROGER couple us
10
Best value in Liberty
Pros:

Excellent value, very clean, nice staff...and yes, a wonderful breakfast!
First time at a Holiday Inn Express...we're definitely coming back.

2025-11-04 via Nuitee