Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Good breakfast variety
Cons:
Cleanliness issues
Service inconsistencies
Noise disturbances

Categories

Cleanliness
7.6
Concerns about odors and cleanliness in the bathrooms.
Service
8.6
The staff was described as friendly and attentive on most occasions.
Location
8.4
The hotel is set in a tranquil area but a bit far from public transport.
Room Quality
8.1
Rooms were generally good but had issues such as maintenance needs.
Amenities
9.1
Amenities such as the hot tub and pool were praised.
Value for Money
8.1
Overall value seemed acceptable, given positive aspects outweigh negatives.
Food and Beverage
8.1
Food had variety, but meal quality could be improved.
Overall Experience
8.4
Mixed sentiments, good experiences overshadowed by some service quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:26

Property Description

Mountain Views and Outdoor Pool:
Enjoy breathtaking views of the mountains or garden from your room at Casa Arrayán. Take a refreshing dip in the seasonal outdoor pool or unwind by the barbecue facilities.

Comfort and Convenience:
Relax in well-equipped rooms with private bathrooms, free toiletries, and cable TV. Benefit from free WiFi access throughout the property and make use of the free private parking available on site.

Exciting Activities and Proximity to Attractions:
Engage in various activities like golfing and cycling in the surrounding area. With Santiago's main ski centres nearby and Costanera Center Shopping Mall just 12 km away, Casa Arrayán offers the perfect blend of leisure and convenience.

Book your stay at Casa Arrayán now for a memorable experience!

Important information:

All Chilean citizens, resident foreigners and foreigners must pay an additional fee (IVA) of 19%. Rates and additional fees must be paid in local currency.
This additional fee (IVA) is not included in the hotel rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for CL$ 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 123 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.4
Room Quality: 8.1
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.4
S
Scarleth Macarenne • solo_traveller • cl
10
2026-05-01 • via Nuitee
J
Janet • solo_traveller • cl
10
Excelente experiencia y atención
Pros:

Me encantó la hospitalidad y la recepción. Ellos consideraron darnos el desayuno más temprano para que no nos fuéramos sin irnos sin desayunar. Y eso lo considero excepcional por la empatía y por la hospitalidad.

Cons:

Todo me gusto

2026-04-29 • via Nuitee
E
Ester Maria • solo_traveller • cl
10
Pros:

Si muy agradable

2026-04-28 • via Nuitee
S
Sergio • couple • au
10
Amazing place to relax and immerse in nature with all the commodities and comfort
Pros:

Location was beautiful, amazing views of the mountains

Cons:

Everything was good

2026-04-28 • via Nuitee
R
Rocio • couple • cl
10
Pros:

El personal muy amable, la habitación impecable y el desayuno exquisito y muy variado, eso sumado a que la casona es muy bonita y tiene una linda vista.

2026-04-25 • via Nuitee
C
Catalina • couple • cl
9
Hermoso lugar
Pros:

La ubicación y las vistas

Cons:

Podrían remodelar un poco los espacios porque se ven viejos

2026-04-24 • via Nuitee
K
Kassandra • solo_traveller • cl
9
2026-04-20 • via Nuitee
A
Ana • couple • cl
10
2026-04-07 • via Nuitee
S
Sergio • couple • cl
8
2026-04-04 • via Nuitee
A
Amarillo • couple • uy
10
Pros:

Hermoso hotel, vinimos por dos noches y decidimos quedarnos una más dado que el hotel es cómodo, lindo, en un lugar con vistas hermosas y mucha tranquilidad. La atención muy buena y el desayuno excelente.

2026-04-02 • via Nuitee
A
Aaron Yosef • family_with_children • us
9
2026-03-30 • via Nuitee
P
Paula • couple • cl
9
Fantástico
Pros:

La ubicación es lo máximo. El silencio. El hot tub. La terraza privada de la pieza. El pan amasado del desayuno. El café gratis todo el dia. El pisco sour suave.

Cons:

Siendo exigente; pienso que falta renovación de toallas y sábanas. Y lavado de cortinas. Pero de verdad nos encantó.

2026-03-30 • via Nuitee
E
Emilietheace • couple • ca
7
Pros:

Très bien placé. Excellent petit déjeuner. Calme

Cons:

Un peu de rénovation ne serait pas de refus. Pas de place pour ouvrir une seule valise dans la chambre.. chambre lit King size donnait sur l'arrière du bâtiment super sombre. Petite cour privée inaccessible car porte fenêtre difficile à ouvrir et encombrée d'équipements de jardin souffleuse, etc. fenêtre de la salle de bain ne se referme pas. Draps faisaient un bruit de papier et pas lisses à cause des motifs à points sur le matelas, pas agréable. Tout est payant, même utiliser le bain bouillonnant. La personne de l'accueil parlait seulement espagnol et tellement vite qu'on ne comprenait pas. Google traduction est notre ami

2026-03-28 • via Nuitee
J
jaime • couple • cl
8
2026-03-25 • via Nuitee
S
Saez • couple • cl
3
tenia mas expectativas del hotel, no es comodo como se visualiza en las fotos
Pros:

lo mejor es la ubicacion del hotel entre las montañas, sus vistas excelentes

Cons:

no me gusto para nada la habitacion, fria y no habia calefaccion arriba se aprecia un aire acondicionado pero no habia control para prenderlo, tampoco habia control de tv.
habia una ventana sin cortina en la parte superiro de un muro, lo que permite entrar la luz de los focos de noche y la luz de la mañana, pesimo.

2026-03-25 • via Nuitee
N
Nicolas • couple • cl
10
Una pausa al caos de la cuidad
Pros:

La paz que había en el lugar, alejado del ruido, era ideal para tomarse un respiro

Cons:

Que no pude ir más días 🤞🏻🤣

2026-03-21 • via Nuitee
I
Isla • couple • cl
10
am Rande der hektischen Stadt eine kleine Oase des Friedens und Erholung
Pros:

komplettes Frühstück: warme Brötchen, Ei, Marmelade, Früchte, Käse, Schinken, Salami

2026-03-19 • via Nuitee
J
Jose Enique • couple • cl
10
Perfecta
Pros:

Todo

Cons:

Nada

2026-03-19 • via Nuitee
C
Cristian • family_with_children • cl
7
2026-03-17 • via Nuitee
T
TRANSPORTES TRANSCOLD SPA • family_with_children • cl
7
Bien ya
2026-03-13 • via Nuitee