Holiday Inn Express Metropolis by IHG

Hotels
•
Holiday Inn Express
8.5 (652 reviews)
2179 East 5th Street , Metropolis , us
+1 618-524-8899

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly service
Location convenience
Good breakfast
Cons:
Cleanliness issues
Room comfort complaints

Categories

Cleanliness
7.5
Multiple reviews mentioned cleanliness, but instances of musty smell and stains were noted.
Service
9.5
Consistently highlighted as friendly and accommodating across various reviews.
Location
9
Several reviews praised the location for its convenience and quietness.
Room Quality
7.5
Mixed feedback with some rooms being described as clean, but issues like unlevel floors and outdated decor were pointed out.
Amenities
8.5
Amenities were generally satisfactory, including breakfast and pet policies.
Value for Money
8.5
Competitively priced for the offered services and location.
Food and Beverage
9
Numerous reviews complimented the quality and variety of the breakfast.
Overall Experience
8.5
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:57

Property Description

Convenient Location and Amenities

Situated at the junction of Interstate 24 and Highway 45, Holiday Inn Express Metropolis offers an indoor pool, free WiFi, and cable TV in each room. Just a short drive from Harrah’s Riverboat Casino and Paducah, Kentucky, the hotel provides a perfect blend of comfort and entertainment.

Relaxation and Leisure Options

Guests can enjoy complimentary access to the fitness room and spa bath, perfect for unwinding after a busy day. Additionally, the 24-hour business center and daily hot breakfast cater to both leisure and business travelers.

Family-Friendly Environment

With family rooms available and a kid-friendly manager's reception every evening, Holiday Inn Express Metropolis ensures a pleasant stay for guests of all ages.

Book your stay now at Holiday Inn Express Metropolis for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PAH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 652 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
C
Candace • couple • us
8
Pros:

Nice.. friendly.. clean.. great breakfast too!

2026-08-15 • via Nuitee
A
Anthony • couple • us
2
The sheets smelled like mildew
Pros:

It wasn’t too far my the casino

Cons:

sheets where not clean and pillows has a mildew smell

2026-08-15 • via Nuitee
J
Jacob • solo_traveller • us
10
2026-08-13 • via Nuitee
W
Wanda • family_with_children • us
10
It was a great stay, will do it again.
Pros:

The Hotel was very safe with all the cameras. The staff was great, so accommodating. I was traveling with my daughter and granddaughter, I didn't worry about their safety, while we were there.

Cons:

Nothing.

2026-08-13 • via Nuitee
J
Jacob • solo_traveller • us
10
2026-08-13 • via Nuitee
M
Mark • solo_traveller • us
7
2026-08-11 • via Nuitee
D
Donald • couple • us
9
2026-08-11 • via Nuitee
L
Lori • couple • us
9
Pros:

Quiet friendly & most of all clean

2026-08-09 • via Nuitee
B
Borisovecs • family_with_children • us
7
2026-08-07 • via Nuitee
M
Mary • solo_traveller • us
8
2026-08-06 • via Nuitee
C
Candace • couple • us
9
Nice breakfast.. wonderful lady meeting the needs of all.. great sunny attitude 😍
Pros:

Friendly.. clean!!
Also quiet

2026-08-06 • via Nuitee
L
Logan • family_with_children • us
10
Nice place
Pros:

Great stay all around

2026-08-04 • via Nuitee
J
John • solo_traveller • us
8
Pros:

The pancake maker was a hit with our grandson! Great hot breakfast

Cons:

Pool was too cold and the room was spacious but felt damp

2026-08-02 • via Nuitee
N
ntlwhlr • Family
8
Decent Stay
Pros:

We stayed at here while traveling for a short night. Rates were less than others in nearby Paducah. Our stay was decent and we had no issues during our short night stay. Breakfast was good, hot and had a nice variety. It was not luxury but we had issues with our stay, the room or service. It's not much but also appreciated the fact hot coffee or tea was available 24/7 in lobby. The cup of hot tea prior to sleep was appreciated.

2026-07-21 • via Tripadvisor
V
Viktoriia • couple • us
8
2026-07-19 • via Nuitee
F
Felechia • solo_traveller • us
10
2026-07-19 • via Nuitee
K
Kaye • family_with_children • us
7
overall it was not bad
Pros:

The breakfast was very good

Cons:

The area where smoking was, and in my daughter room there was mold in the window

2026-07-16 • via Nuitee
D
Dave • solo_traveller • us
10
Very clean & comfortable; employee personnel very pleasant!
2026-07-16 • via Nuitee
S
Shannon • couple • us
10
Loved our stay here, we will definitely be back!
Pros:

Clean beautiful rooms, very nice staff, excellent breakfast

Cons:

Nothing!

2026-07-08 • via Nuitee
S
Sheila • solo_traveller • us
10
Pros:

Rooms were clean, staff was friendly

Cons:

A little farther away from our destination that we wanted but it was ok, parking in hotel parking lot was somewhat limited

2026-07-05 • via Nuitee