Holiday Inn Express Newport by IHG

Hotels
•
Holiday Inn Express
8.6 (3191 reviews)
Lakeside Drive, Coedkernew , Newport , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Great location
Cons:
Cleanliness issues
Noise disturbances
Limited breakfast variety

Categories

Cleanliness
7.85
Mixed reviews on cleanliness; some comments on unclean cutlery and dated surroundings.
Service
9.35
Consistently positive mentions of friendly and helpful staff.
Location
8.85
Positive mentions regarding convenient location, with some minor complaints.
Room Quality
8.35
Generally comfortable and clean rooms, but noted issues with noise.
Amenities
8.35
Good amenities, but lacking in power sockets according to some.
Value for Money
8.85
Good value for the price paid, with some small complaints about breakfast.
Food and Beverage
8.35
Good breakfast overall, with a desire for more variety.
Overall Experience
8.85
Overall very positive stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:35

Property Description

Modern Accommodation with Free Parking and WiFi

With 125 air-conditioned bedrooms, Holiday Inn Express Newport offers modern accommodation with ample free private parking and free WiFi throughout. Each en-suite room features a power shower, 32-inch TV, tea/coffee facilities, ironing facilities, and a hairdryer.

Delicious Express Start Buffet Breakfast

Start your day right with the Express Start buffet breakfast served daily in the Great Room lounge. Indulge in a wide selection of continental choices and hot options including sausages, bacon, scrambled eggs, and baked beans. The lounge also features a licensed bar offering light meals.

Convenient Location for Exploring

Easily accessible from the M4 motorway, the hotel is a short drive to Cardiff and the Principality Stadium. Located at Cleppa Business Park near Tredegar Park, Holiday Inn Express Newport is just 25 miles from Cardiff Airport and 4 miles from Newport train station.

Book your stay at Holiday Inn Express Newport for a comfortable and convenient experience.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the property in advance of your stay to check the availability of pet-friendly rooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 3191 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
B
Bigrie • family_with_children • gb
10
Great stay in a convenient location
Pros:

Great friendly staff
Good breakfast included
Comfy bed
Nice shower
Great location
Nice pub next door

Cons:

N/A

2026-02-12 • via Nuitee
G
Geoffrey • extended_group • gb
7
2026-02-12 • via Nuitee
J
Julia • solo_traveller • au
6
2026-02-12 • via Nuitee
O
O connor • extended_group • ie
7
ok
Pros:

all good

2026-02-10 • via Nuitee
R
Rangana • family_with_children • gb
9
Short stay
Pros:

Price & location.

Cons:

Heater alarm went off middle of the night.

2026-02-10 • via Nuitee
C
Christina • family_with_children • gb
6
2026-02-10 • via Nuitee
T
Tayla • couple • gb
7
2026-02-09 • via Nuitee
S
Siobhan • family_with_children • gb
9
2026-02-09 • via Nuitee
W
Werner • solo_traveller • gb
7
2026-02-09 • via Nuitee
J
Jackie • couple • gb
2
Never again!
Pros:

We have always used this hotel as we visit family regularly

Cons:

The heating took time to even start- cold room over the motorway( with curtains and windows closed). Staff obliging moved us to lower ground room. He said are you ok with dogs- I thought he meant in the reception, as there was a 3 sitting there. No, this turned out to be dog friendly rooms- it dawned on me in the night. Too late to move now! I have asthma- this is not a joke. My bed all lumpy but worse, a terrible smell on entering the room we opened the window and door to ventilate. I couldn’t request another change so thought it was just me. It wasn’t- I asked a dog owner at breakfast where did his dog sleep. He said all the lower floor is for dog owners!!!!
Never again. This could have simply been explained prior to using the room. Awful experience, did the dog sleep on the bed before me??

2026-02-09 • via Nuitee
M
Mark • couple • gb
8
Pros:

It was all about the staff. Lovely welcome, couldn’t have been more helpful

2026-02-08 • via Nuitee
R
Raymond • solo_traveller • gb
9
A very comfortable and enjoyable stay that lived up to my expectations.
Pros:

Warm welcome from Reception Staff. Warm and clean. Variety available at breakfast. Ability not to have towels changed every day to save the planet. Facilities in the room - TV, Kettle, Tea & Coffee available

Cons:

It is hard to find anything to write for this - it would be nice to have some Decaf Tea in the room but it was available for breakfast. It is quite a way out of Newport itself for walking but knew that when I booked.

2026-01-31 • via Nuitee
D
david • solo_traveller • gb
10
Very pleased with are stay
Pros:

Everything

Cons:

Nothing

2026-01-31 • via Nuitee
K
Keith • couple • fr
10
Very convenient for visiting family
Pros:

Easy and comfortable, does everything you need

2026-01-31 • via Nuitee
B
Balbino • couple • gb
10
2026-01-31 • via Nuitee
M
Maisey • couple • gb
2
Not happy with the fact it was a disabled room it was cold and not cleaned
Pros:

Freezing cold rubbish still.left from last person

Cons:

Cold and rubbish

2026-01-30 • via Nuitee
K
Khristine • couple • ph
1
Pros:

i did not stay or arrived in the hotel. because it was the wrong hotel address.

Cons:

it has the exact same name with the one here in the philippines

2026-01-29 • via Nuitee
P
Parveen • family_with_children • gb
10
Great time
Pros:

Breakfast time was good everything was clean and I enjoyed my comfortable stay 😌

Cons:

I didn't like the parking system as I received 2 parking tickets as my car Registration was done in the hotel the parkmen system not good eveni though it was cancelled afterwards.

2026-01-29 • via Nuitee
S
Shoaib • family_with_children • gb
3
Pros:

The free parking

Cons:

Room had no radiators and the carpets smelt damp and musky they only had air conditioning on in the room I stayed in so putting that on for heat increased the musky smell and the dust as you can see the build up of thick dust on the vents. Had to sleep with it off in cold winters night.

2026-01-29 • via Nuitee
B
Brian • solo_traveller • gb
9
2026-01-29 • via Nuitee