Holiday Inn Express Newport by IHG

Hotels
Holiday Inn Express
8.6 (3243 reviews)
Lakeside Drive, Coedkernew , Newport , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Great location
Cons:
Cleanliness issues
Noise disturbances
Limited breakfast variety

Categories

Cleanliness
7.85
Mixed reviews on cleanliness; some comments on unclean cutlery and dated surroundings.
Service
9.35
Consistently positive mentions of friendly and helpful staff.
Location
8.85
Positive mentions regarding convenient location, with some minor complaints.
Room Quality
8.35
Generally comfortable and clean rooms, but noted issues with noise.
Amenities
8.35
Good amenities, but lacking in power sockets according to some.
Value for Money
8.85
Good value for the price paid, with some small complaints about breakfast.
Food and Beverage
8.35
Good breakfast overall, with a desire for more variety.
Overall Experience
8.85
Overall very positive stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:35

Property Description

Modern Accommodation with Free Parking and WiFi

With 125 air-conditioned bedrooms, Holiday Inn Express Newport offers modern accommodation with ample free private parking and free WiFi throughout. Each en-suite room features a power shower, 32-inch TV, tea/coffee facilities, ironing facilities, and a hairdryer.

Delicious Express Start Buffet Breakfast

Start your day right with the Express Start buffet breakfast served daily in the Great Room lounge. Indulge in a wide selection of continental choices and hot options including sausages, bacon, scrambled eggs, and baked beans. The lounge also features a licensed bar offering light meals.

Convenient Location for Exploring

Easily accessible from the M4 motorway, the hotel is a short drive to Cardiff and the Principality Stadium. Located at Cleppa Business Park near Tredegar Park, Holiday Inn Express Newport is just 25 miles from Cardiff Airport and 4 miles from Newport train station.

Book your stay at Holiday Inn Express Newport for a comfortable and convenient experience.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the property in advance of your stay to check the availability of pet-friendly rooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 3243 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
C
Chris family_with_children gb
9
Would stay again
Pros:

Staff were friendly and breakfast was very good

Cons:

Additional pillows need to be available

2026-03-14 via Nuitee
D
Darren solo_traveller gb
8
2026-03-14 via Nuitee
C
Caroline family_with_children gb
7
2026-03-14 via Nuitee
K
katie couple gb
8
2026-03-13 via Nuitee
L
Lars extended_group de
7
War in Ordnung.
Pros:

Die Zimmer hatten alles was man benötigte, gemütliche Matratzen, Dusche geräumig, schöner Schreibtisch, ausreichend Steckdosen, funktionierender Wasserkocher, Personal teilweise etwas lethargisch (besonders beim Frühstück), aber Owen ist herausgestochen und war wirklich sehr hilfreich, freundlich, pro-Aktiv und zuvorkommend. Nebenan befindet sich außerdem das "Dragonfly" - ein sehr guter gemütlicher Pub mit wunderbarem Essen. Und man muss noch sagen, dass wir eigentlich eine Stunde zu früh angereist waren, wir aber trotzdem schon in die Zimmer konnten. Großer Pluspunkt dafür.

Cons:

Der Service beim Frühstück. Wir waren dort mit 3 blinden Personen, niemand hat geholfen, um beim Buffet zu helfen oder zu sagen, was dort ist. Für alleinreisende Blinde schwierig. Auch weitere Sehbehinderte Einheimische die dort untergebracht waren (wir waren alle auf einem Sportturnier) hatten dasselbe Problem. Sie mussten erst mehrmalig nachfragen, um gesagt zu bekommen, was dort ist.

2026-03-10 via Nuitee
B
Bennett couple gb
1
2026-03-10 via Nuitee
M
McHarvey family_with_children gb
10
2026-03-09 via Nuitee
J
Jenny couple gb
10
Would always chose to stay here in our next visit!
Pros:

Staff were as fabulous as when we stayed 3 years ago!

Cons:

Hard bed.

2026-03-09 via Nuitee
L
Louisa family_with_children gb
10
Pros:

Staff

2026-03-08 via Nuitee
O
Olivia family_with_children fr
8
Pros:

Proximité aeroport

2026-03-08 via Nuitee
D
Dawn couple gb
9
2026-03-06 via Nuitee
D
Darren family_with_children gb
6
2026-03-06 via Nuitee
S
Stephen family_with_children gb
9
Pros:

We had our dog and grandson with us, the staff were very attentive and the opportunity to have gluten-free pizzas and breakfast options was appreciated by my wife

Cons:

the lack of dining tables in the lounge area because dogs are not allowed in the restaurant section made eating relatively uncomfortable

2026-03-05 via Nuitee
J
Judith couple gb
9
everything we expected,good nights sleep
Pros:

near the M4 and convenient for our journey

2026-03-03 via Nuitee
D
Derek couple gb
10
2026-03-02 via Nuitee
J
James couple gb
6
Adequate and exactly what was expected.
Pros:

Just exactly what you'd expect to be honest. Nothing stood out and nothing did the place down.

Cons:

Well loads of stuff I suppose but you'll not get tat for the money paid.

2026-03-02 via Nuitee
L
Lowri family_with_children gb
10
Very pleasant stay
Pros:

Everything

Cons:

Nothing

2026-03-02 via Nuitee
S
Shirley couple gb
10
We had an excellent second stay here, a short break to visit family.
Pros:

Check in was superb, Breakfast was good with excellent help from staff.

2026-03-02 via Nuitee
S
Segun couple gb
10
2026-03-02 via Nuitee
D
Dan-Lucian couple gb
9
Excellent stay
Pros:

Location and setting

Cons:

Not applicable

2026-03-02 via Nuitee