Holiday Inn Express Newport by IHG

Hotels
•
Holiday Inn Express
8.6 (3589 reviews)
Lakeside Drive, Coedkernew , Newport , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Great location
Cons:
Cleanliness issues
Noise disturbances
Limited breakfast variety

Categories

Cleanliness
7.85
Mixed reviews on cleanliness; some comments on unclean cutlery and dated surroundings.
Service
9.35
Consistently positive mentions of friendly and helpful staff.
Location
8.85
Positive mentions regarding convenient location, with some minor complaints.
Room Quality
8.35
Generally comfortable and clean rooms, but noted issues with noise.
Amenities
8.35
Good amenities, but lacking in power sockets according to some.
Value for Money
8.85
Good value for the price paid, with some small complaints about breakfast.
Food and Beverage
8.35
Good breakfast overall, with a desire for more variety.
Overall Experience
8.85
Overall very positive stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:35

Property Description

Modern Accommodation with Free Parking and WiFi

With 125 air-conditioned bedrooms, Holiday Inn Express Newport offers modern accommodation with ample free private parking and free WiFi throughout. Each en-suite room features a power shower, 32-inch TV, tea/coffee facilities, ironing facilities, and a hairdryer.

Delicious Express Start Buffet Breakfast

Start your day right with the Express Start buffet breakfast served daily in the Great Room lounge. Indulge in a wide selection of continental choices and hot options including sausages, bacon, scrambled eggs, and baked beans. The lounge also features a licensed bar offering light meals.

Convenient Location for Exploring

Easily accessible from the M4 motorway, the hotel is a short drive to Cardiff and the Principality Stadium. Located at Cleppa Business Park near Tredegar Park, Holiday Inn Express Newport is just 25 miles from Cardiff Airport and 4 miles from Newport train station.

Book your stay at Holiday Inn Express Newport for a comfortable and convenient experience.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When travelling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the property in advance of your stay to check the availability of pet-friendly rooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.6
Based on 3589 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
F
Fabrice • extended_group • fr
7
Pros:

La grandeur et la propreté de la chambre.

Cons:

Rien.

2026-10-24 • via Nuitee
A
Afaq • couple • gb
10
2026-10-24 • via Nuitee
D
Deborah • family_with_children • gb
8
2026-10-24 • via Nuitee
D
Diane • extended_group • gb
10
Friendly staff, clean room, excellent service
Pros:

Excellent reception on arrival.
Warm and friendly staff.
Owen, manager on duty was excellent.
Very professional but so kind and hospitable.
Excellent breakfast

Cons:

Perfect from start to finish

2026-10-24 • via Nuitee
M
Mohammad • family_with_children • gb
8
2026-10-24 • via Nuitee
A
Alun • couple • gb
9
Just right for what I needed
Pros:

Modern, clean, convenient

2026-10-24 • via Nuitee
A
Alina • couple • gb
10
Pros:

The room is clean, the staff are friendly, and it offers good value for money

Cons:

Breakfast was also included; it was tasty but very, very monotonous – there weren’t enough fresh vegetables, such as cucumbers, tomatoes, peppers or some kind of greens

2026-10-23 • via Nuitee
A
Alison • family_with_children • es
9
Pros:

Comfort, breakfast and friendly staff

2026-10-23 • via Nuitee
H
Hendrik • solo_traveller • nl
8
A very pleasant stay in a welcoming hotel, and I would happily recommend it.
Pros:

Everything was excellent. The staff were very friendly and helpful, the breakfast was very good, and the bed was comfortable. I really enjoyed my stay.

Cons:

There was nothing in particular that disappointed me. Everything was very good, and I was happy with my stay.

2026-10-23 • via Nuitee
S
Sylvia • couple • gb
9
A good value stay in a comfortable hotel with convenient parking
Pros:

The staff were very friendly and helpful, the room comfortable and clean and the buffet breakfast great.

2026-10-23 • via Nuitee
L
Lena • couple • gb
8
Would go again but find somewhere else to eat
Pros:

Staff really polite snd room was nice.

Cons:

The food was very disappointing at dinner, particularly when quite expensive for what you got. Breakfast was good.

2026-10-22 • via Nuitee
N
Nathan • family_with_children • gb
9
2026-10-22 • via Nuitee
H
Hanna • family_with_children • gb
10
2026-10-21 • via Nuitee
D
Davies • family_with_children • gb
8
2026-10-20 • via Nuitee
J
June • solo_traveller • gb
7
My stay was comfortable, except for the evening meal problem
Pros:

room was comfortable and clean, unfortunately the adjustable lamp on the desk was broken, which meant that I had to sit on the bed to do some work on my lap top.

Cons:

The meals provided in the evening were dismal, I ended up having to pay excessively for a few lettuce leaves and an over cooked chicken skewer

2026-10-20 • via Nuitee
S
Simon • family_with_children • gb
10
Excellent value for money
Pros:

The hotel was clean, comfortable and offered good value for money. All staff were friendly and helpful. Wouldn’t hesitate to stay again.

2026-10-20 • via Nuitee
H
Heulwen • family_with_children • gb
9
Great value for money and welcoming staff
Pros:

The location was not the best for what my son and I were there for but that came down to me choosing it for its excellent reviews rather than where it was. It was only about 35 minutes from where we needed to be the following day. However, as to its proximity to Newport, it was fine. Nearby there is an Asda where we popped over to to get some lunch bits. We weren't expecting to be able to check in until 3pm but as the room was ready, we were allowed in at 2pm.
We had considered eating dinner at The Dragonfly next door but the reviews were mixed so we opted to stay in and eat at the hotel. I had chicken goujons with sweet chili jam from the starters and a side order of skin on fries. My son chose a cheeseburger and fries. These were served very quickly and were piping hot and tasty. The menu isn't extensive however, there are various things to choose from...something for everyone...including fish, pies, curries, vegetarian and children's options.
Breakfast was a very welcome addition and consisted of a self serve variety of hot choices, ie scrambled eggs, bacon, sausage, hash browns, baked beans, grilled tomato. Also a variety of cereals, toast and preserves, muffins, juices and hot drinks. It kept us going until we got back home that evening.
There was a comfortable lounge area to sit and have a drink from the bar too so they really did have all we needed.
The staff here are all lovely...on arrival we were booked in by Rich who was very friendly and helpful.
The rooms we had were spotlessly clean, quality white towels, Dove handwash at the sink and Dove body wash and shampoo in the shower.
The bed was very comfy as were the pillows.
There was the usual compliment of tea, coffee etc in the room.
There is AC and heating in the room which are individually controlled. The windows can be opened too for fresh air.
There is a main road nearby but I did not find any noise obtrusive.
I definitely would stay here again if in that vicinity!

Cons:

I only had one gripe.. I couldn't get the AC to stay off or the heating to stay on. So had to turn the unit off and was a little chilly during the night. If I go there again I will take my hot water bottle just in case.

2026-10-20 • via Nuitee
G
Godfrey • solo_traveller • gb
10
Pros:

Staff were lovely really helpful

Cons:

I had booked the wrong one i thought id booked the one near the celtic manor but when we arrived they said id booked the wrong one.. so I had to travel 6 miles to thd hotel and 6 miles back to see the concert we had booked in the celtic.. my fault not theirs

2026-10-19 • via Nuitee
L
Lorna • family_with_children • gb
10
Pros:

Very clean, staff were very helpful.

Cons:

Bed was way too hard for me so didn't sleep very well

2026-10-19 • via Nuitee
S
Sibasish • family_with_children • in
10
2026-10-19 • via Nuitee