Grand Hotel Kempinski High Tatras

Hotels
•
Kempinski
9.6 (1219 reviews)
Kupelna 6 , Poprad , sk

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent breakfast and dinner options
Beautiful location with great views
Helpful and friendly staff
Cons:
High parking fees
Minor issues with amenities and room details

Categories

Cleanliness
9.49
The reviews consistently mentioned the cleanliness of the room.
Service
9.96
The staff was described as polite, experienced, and accommodating, providing excellent service.
Location
10
Guests appreciated the beautiful setting and proximity to the lake.
Room Quality
9.45
The rooms received positive remarks, with some suggesting more attention to ecological practices.
Amenities
9.48
Praise was given for amenities like a pool, although some minor improvements were suggested.
Value for Money
8.95
Concerns about parking fees indicated that value could be perceived as lacking.
Food and Beverage
9.49
Breakfasts and dinner received high praise, although some comments mentioned potential improvements.
Overall Experience
10
Overall enjoyment with some minor issues noted, but most feedback was overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:40

Property Description

Alpine Luxury at Grand Hotel Kempinski High Tatras

Exclusive Rooms with Free Wi-Fi

Indulge in the comfort of the Grand Hotel Kempinski's exclusive rooms, each offering free wireless internet access for your convenience.

Culinary Delights and Elegant Dining

Savor mouthwatering international cuisine and local specialties at the superb restaurant, complemented by a well-stocked wine cellar and two bars for a delightful dining experience.

Business and Leisure Unite

Experience a seamless blend of work and leisure with the hotel's business center, conference, and meeting facilities, ensuring a productive stay amidst breathtaking surroundings.

Book now to immerse yourself in the ultimate luxury and hospitality at the Grand Hotel Kempinski High Tatras.

Important information:

Please note that a smart casual dress code rules apply in the Grand Restaurant, Lobby Lounge & Bar, Zion Spa Luxury during lunch and dinner time.

According to current legislation, pets are not allowed in the above mentioned areas (except for guide dogs).

Children aged 17 and under are allowed in the pool area until 20:00. Only guests aged 18 and older are allowed in the wellness zone.

If a room with breakfast is booked, children below 6 years of age are not charged any meal supplement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 45 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for € 55 per person per night when using an available extra bed.
    People 12 years old and over stay for € 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1219 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.95
Food and Beverage: 9.49
Overall Experience: 10
O
Ondřej • couple • cz
10
2026-03-07 • via Nuitee
Y
Yaroslav • family_with_children • pl
9
Pros:

The best hotel spa experience we've had. Grand restaraunt experience was very good.

Cons:

5th floor lake view deluxe king room unfortunately has just one window and a lot of space is eaten by the angled roof.

2026-03-06 • via Nuitee
A
alfonso • family_with_children • es
8
Pros:

Personal de recepción

Cons:

Restaurante lento, con retrasos muy muy significativos en la cena, y falta de información por parte del personal. Incluso desagradable por momentos

2026-03-05 • via Nuitee
Z
Zoltán • family_with_children • hu
10
2026-03-02 • via Nuitee
A
Andrea • family_with_children • cz
10
Zimni dovolena s rodinou
Pros:

Velice se nam tady libilo, personal byl mily a ochotny. Jidlo bylo super, jak v restauraci, tak v lobby. Musim vyzdvihnout pana sommeliera, vsechna jeho doporuceni byla pohadka. Dostupnost na sjezdovku hotelovym autem za par minut. Postele pohodlne a prostorne. Prochazka kolem jezera, krasny zazitek.

Cons:

Teplota v bazenu mohla byt o par stupnu vyssi a neprisli jsme na to jestli funguji trysky, ktere tam jsou u sedacich mist. Ve virivce byla voda v poradku, ale vireni zvlastne fungovalo, ne jako virivka, spis takove silne bublani ve dvou rozich

2026-03-01 • via Nuitee
I
Ivana • couple • cz
10
2026-02-24 • via Nuitee
M
Miroslav • family_with_children • cz
10
2026-02-23 • via Nuitee
D
Dóra Erika • family_with_children • hu
9
2026-02-14 • via Nuitee
A
ARMANDO • family_with_children • gb
9
Pros:

The location, the staff, the facilities

Cons:

The price: more expensive than similar hotels

2026-02-10 • via Nuitee
J
Jarmila • couple • cz
10
2026-02-08 • via Nuitee
I
Ivan • couple • sk
8
2026-02-08 • via Nuitee
P
Petr • family_with_children • cz
10
Pros:

Vše bylo na jedničku, atmosféra hotelu nenahraditelná

Cons:

Vířivka mimo provoz v sobotu to je celkem průšvih

2026-01-31 • via Nuitee
A
Anton • couple • sk
9
Pros:

Výborná poloha, čistota, ochotný personál,wellness,

Cons:

Vysoké ceny nápojov.

2026-01-29 • via Nuitee
A
Adam • couple • cz
9
2026-01-29 • via Nuitee
J
Julia • solo_traveller • sk
10
2026-01-28 • via Nuitee
A
Anika • couple • sk
10
Všetko bolo super
Pros:

Obsluha v reštaurácií, jedlo aj wellness.

2026-01-26 • via Nuitee
V
Vasek • extended_group • cz
10
Pros:

Čistota ubytování každodenní péče o klienta

Cons:

Vše ok naprosto v pořádku a nádhera

2026-01-25 • via Nuitee
A
Alice • couple • cz
10
2026-01-24 • via Nuitee
L
Ludvík • couple • cz
10
2026-01-23 • via Nuitee
J
Jakub • couple • cz
10
Pros:

Lokalita je naprosto bezkonkurenční. Nádherné místo v horách u jezera s krásnými výhledy do údolí nebo na jezero.

2026-01-23 • via Nuitee