Holiday Inn Express Hotel & Suites Orange by IHG

Hotels
•
IHG
8.4 (135 reviews)
2655 I 10 E Orange, Orange, Texas, 77632 , Orange , US
+1 409-882-9222

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Facilities

Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Front desk (limited hours)
Meeting rooms
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Hot, varied free breakfast and good coffee
Clean/up-to-date rooms and comfortable beds (frequent)
Convenient and safe location with well-lit parking
Quick, easy check-in
Cons:
Occasional serious cleanliness issues (mold smell, urine in toilet, unclean pool)
Noise problems (loud AC, refrigerator, neighboring guests)
Value concerns / higher prices reported
Pool cleanliness inconsistent
Some maintenance issues (tricky door lock, missing shower curtain, leaking AC)

Categories

Cleanliness
7.6
Many guests report clean rooms and public areas, but there are several serious cleanliness complaints (moldy smell in a room, urine in a toilet, reports of an unclean pool), resulting in a mixed but slightly below-average score.
Service
9.2
Numerous mentions of friendly, helpful and professional staff (names called out: Leandro, Patty, Chassiday); quick check-in and consistent staff presence indicate strong service.
Location
8.4
Generally described as convenient and safe with well-lit parking; one note about being hard to access from the interstate, so overall positive.
Room Quality
8
Several guests praise roomy, updated rooms and comfortable beds, but issues reported include noisy refrigerators/AC, missing shower curtain, tricky door lock and isolated reports of mold — overall solid but with some problems.
Amenities
8.3
Free breakfast and a pool are positives; pool is described as nice/refreshing by some but also reported as unclean by others. Parking and general facilities cited as well lit and pleasant despite renovations.
Value for Money
7.6
Mixed — multiple satisfied repeat guests but at least one explicit complaint about prices being ~20% higher and not feeling the stay was worth the cost.
Food and Beverage
9
Breakfast repeatedly praised as hot, fresh, varied and the coffee noted as wonderful; one complaint of the buffet not matching advertising but overall strong F&B sentiment.
Overall Experience
9.1
Most guests report positive stays, would return or recommend, praising staff and breakfast; a minority of significant issues lower some stays but overall experience is very good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Recreational Amenities and Features
Enjoy the outdoor pool and fitness center during your stay.

Convenient Services
Benefit from the business center, complimentary buffet breakfast, and dry cleaning services offered by the hotel.

Cozy Accommodations
Relax in one of the 73 air-conditioned rooms equipped with modern facilities such as flat-screen TVs, free Wi-Fi, refrigerators, and microwaves.

Book your stay at the Holiday Inn Express Hotel & Suites Orange, an IHG Hotel for a delightful experience in Orange. Close to key attractions like Sunset Grove Country Club, it offers a perfect blend of comfort and convenience.

Important information:

  • Pool access available from 10 AM to 9 PM.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 135 reviews
Cleanliness: 7.6
Service: 9.2
Location: 8.4
Room Quality: 8
Amenities: 8.3
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.1
S
sheilamA9844RE • Family
10
Great
Pros:

Leandro was the cook. She kept the dining room clean. She was very friendly. She took the time to chat with me about the breakfast menu for the different days. All of the breakfast was hot and fresh.

2025-12-13 • via Tripadvisor
P
Patrick
8
Pros:

No complaints.

2025-09-29 • via Nuitee
R
Randy
4
Pros:

The breakfast was very good. Coffee is wonderful. We did not have a shower curtain. The a/c made a loud noise every time it came on. The refrigerator was also loud. And our next door neighbors had a loud screaming fight including slamming doors and running and screaming down the hallway. To mananagements defense my husband will not call and complain.
so hotel staff had no way of knowing this was happening. All in the best part was our breakfast. 😢😢

2025-09-29 • via Nuitee
P
Paul
8
Pros:

Breakfast good

2025-09-28 • via Nuitee
L
Linda • partner
10
Pros:

Breakfast was a pleasant surprise. Hot and cold food and a variety

The pool was nice and refreshing

The room was quite new and roomy. Great light blocking window shade.

Door lock was tricky. You really had to close it hard for it to catch.

2025-09-14 • via Nuitee
J
Jesse
10
Pros:

Clean & free breakfast. Thanks.

2025-09-12 • via Nuitee
G
glen
10
Pros:

I stay here frequently and always pleased with the accommodations .

2025-08-21 • via Nuitee
M
Misty
10
Pros:

Very satisfied

2025-08-20 • via Nuitee
V
veronica
10
Pros:

Wonderful service. Was a last minute reservation. Would stay again.

2025-07-28 • via Nuitee
J
Jeanna • family_with_children
10
Pros:

Due to some road construction, we had to pass our turn, go to the next exit snd come back to the hotel.

2025-07-06 • via Nuitee
A
Audreybell1 • Family • Southaven, Mississippi
10
Great Stay
Pros:

We spent 1 night here, and our grandchildren didn't want to leave. Everyone was so very nice and helpful. Shout out to Patty in the buffet she was amazing.
Room was clean,beds comfortable

2025-06-26 • via Tripadvisor
Y
Yasmin
10
Pros:

We loved it very comfy for our family

2025-06-21 • via Nuitee
C
carlos
10
Pros:

Good

2025-05-25 • via Nuitee
P
Pamela
8
Pros:

Hard to get to from interstate

2025-05-17 • via Nuitee
D
Daisy • family_with_children
10
Pros:

Young lady at front desk was so professional and super sweet!

2025-05-09 • via Nuitee
T
tamara
10
Pros:

Great always a good flight

2025-04-28 • via Nuitee
G
glen
10
Pros:

Check in quick and easy. Staff very friendly. Great free breakfast.

2025-04-13 • via Nuitee
P
Patrina
10
Pros:

The property is under renovation, but was still pleasant. I would return.

2025-03-18 • via Nuitee
V
Verified traveler
10
I recommend
Pros:

Nice location, friendly staff, and overall felt safe at night

2025-03-10 • via Nuitee
J
James
8
Not happy with my stay. Prices was 20% higher.
Pros:

It was under renovation. Rooms was limited and it wasn’t a suite as I thought and expected.

2025-03-05 • via Nuitee