Mercure Paris Massy Gare TGV

Hotels
•
Mercure
8.3 (162 reviews)
21, avenue Carnot , Massy , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited breakfast options
Heating issues
No Netflix available

Categories

Cleanliness
8.16
Cleanliness was good, but specific complaints about dust or upkeep could lower this score.
Service
8.83
Service was praised for being friendly and welcoming.
Location
9.17
Location is frequently mentioned as excellent and convenient.
Room Quality
7.62
Issues noted with heating and space in the shower affected this score.
Amenities
8.45
General amenities were satisfactory, some mentioned missing options like Netflix.
Value for Money
8.11
Good value but room for improvement, particularly regarding the breakfast offerings.
Food and Beverage
7.66
Breakfast options were considered below expectations for a 4-star hotel.
Overall Experience
8.43
Overall experience was positive, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:43

Property Description

Convenient Location
The hotel is strategically situated just 300 metres from Massy - Palaiseau RER Train Station and Massy TGV Train Station, providing easy access to Paris, only 15 km away.

Comfortable Accommodation
Featuring 116 soundproofed and air-conditioned guest rooms, Mercure Massy Gare offers a cozy living space for a relaxing stay.

Meeting Facilities and Dining Options
With 4 meeting rooms for business events and a restaurant serving delicious bistro-style cuisine, guests can work and unwind conveniently under one roof.

Ready to experience convenience and comfort at Mercure Massy Gare? Book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 162 reviews
Cleanliness: 8.16
Service: 8.83
Location: 9.17
Room Quality: 7.62
Amenities: 8.45
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.43
A
Asmahane • couple • fr
10
2026-02-13 • via Nuitee
D
DIAMBE ISMAIL • couple • rw
10
2026-01-31 • via Nuitee
H
Hassan • solo_traveller • de
4
2026-01-30 • via Nuitee
S
Slim • couple • fr
7
2026-01-29 • via Nuitee
O
Oren • solo_traveller • il
8
2026-01-29 • via Nuitee
S
Septt • couple • fr
9
2026-01-26 • via Nuitee
C
Christophe • couple • fr
8
Pros:

Calme, confortable, proche de la gare

Cons:

Rien

2026-01-26 • via Nuitee
C
corinne • solo_traveller • fr
10
2026-01-25 • via Nuitee
M
Marte • extended_group • no
8
2026-01-25 • via Nuitee
C
Carmen • family_with_children • it
9
2026-01-24 • via Nuitee
Y
Youssouf • couple • fr
10
2026-01-20 • via Nuitee
E
Eudoxianie • couple • fr
8
L’établissement est très accueillant. La seule petite difficulté concerne la lumière dans la chamb
Pros:

L’établissement est très accueillant.

Cons:

L’accès à la lumière dans la chambre

2026-01-19 • via Nuitee
D
David • extended_group • fr
8
2026-01-19 • via Nuitee
K
Kragelund • extended_group • dk
8
2026-01-16 • via Nuitee
S
Sophie • solo_traveller • gb
6
Pros:

The staff in reception is very friendly and helpful.

Cons:

I found my room too hot to the extent than I could not sleep comfortably. Also I thought it smelt of sewage/damp. Also I thought that the room was too expensive for what I got, not good value for money.

2026-01-15 • via Nuitee
I
Ilgiz • solo_traveller • uz
8
Pros:

Good

2026-01-12 • via Nuitee
J
Jeff • couple • fr
8
A deux pas de la gare tgv
Pros:

La gentillesse et le professionnalisme du personnel d'accueil

Cons:

Le tarif hors sol du petit déjeuner : 20€ !!!

2026-01-11 • via Nuitee
C
Camille • couple • fr
9
2026-01-07 • via Nuitee
C
caignault • solo_traveller • fr
8
Un bon accueil et bien pratique
Pros:

Proximité aéroport et gare tgv Massy

Cons:

Chambre froide

2026-01-04 • via Nuitee
A
Aouadi • couple • it
8
Pros:

Hotel nuovo, lo consiglio

Cons:

La camera è un po’ piccola

2026-01-01 • via Nuitee