Mercure Paris Massy Gare TGV

Hotels
Mercure
8.3 (168 reviews)
21, avenue Carnot , Massy , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited breakfast options
Heating issues
No Netflix available

Categories

Cleanliness
8.16
Cleanliness was good, but specific complaints about dust or upkeep could lower this score.
Service
8.83
Service was praised for being friendly and welcoming.
Location
9.17
Location is frequently mentioned as excellent and convenient.
Room Quality
7.62
Issues noted with heating and space in the shower affected this score.
Amenities
8.45
General amenities were satisfactory, some mentioned missing options like Netflix.
Value for Money
8.11
Good value but room for improvement, particularly regarding the breakfast offerings.
Food and Beverage
7.66
Breakfast options were considered below expectations for a 4-star hotel.
Overall Experience
8.43
Overall experience was positive, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:43

Property Description

Convenient Location
The hotel is strategically situated just 300 metres from Massy - Palaiseau RER Train Station and Massy TGV Train Station, providing easy access to Paris, only 15 km away.

Comfortable Accommodation
Featuring 116 soundproofed and air-conditioned guest rooms, Mercure Massy Gare offers a cozy living space for a relaxing stay.

Meeting Facilities and Dining Options
With 4 meeting rooms for business events and a restaurant serving delicious bistro-style cuisine, guests can work and unwind conveniently under one roof.

Ready to experience convenience and comfort at Mercure Massy Gare? Book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 168 reviews
Cleanliness: 8.16
Service: 8.83
Location: 9.17
Room Quality: 7.62
Amenities: 8.45
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.43
A
Anne-Sophie family_with_children fr
8
2026-03-24 via Nuitee
L
Laïna solo_traveller fr
10
Je recommande cette hôtel pour leur professionnalisme leur emplacement et surtout le calme et le confort
Pros:

La propreté , l’emplacement, les employer

Cons:

RAS

2026-03-22 via Nuitee
T
Thomas solo_traveller fr
8
Nice hotel with confortable bed.
Pros:

Very confortable bed. Great TV screen. Bathroom soap of a very good quality. Very nice and helpful staff. Very nice that there is possibility to take water and sparkling water in the facilities. Quite quiet room.

Cons:

Room was a little bit small but alright. Despite the doors between the room and the corridor, it's not perfectly quiet (but this is normal in an hotel).

2026-03-17 via Nuitee
J
jerome couple fr
10
2026-03-16 via Nuitee
A
agnes solo_traveller fr
7
2026-03-14 via Nuitee
J
Jérôme family_with_children fr
10
Que du bonheur !
Pros:

Accueil ainsi que le cadre . . .

2026-03-09 via Nuitee
Z
Zuka family_with_children pt
10
Pros:

Tudo

Cons:

Nada

2026-03-09 via Nuitee
L
Léon couple be
9
2026-03-08 via Nuitee
H
Houtteville family_with_children fr
8
2026-03-04 via Nuitee
J
Jennifer couple fr
10
2026-02-26 via Nuitee
A
Asmahane couple fr
10
2026-02-13 via Nuitee
D
DIAMBE ISMAIL couple rw
10
2026-01-31 via Nuitee
H
Hassan solo_traveller de
4
2026-01-30 via Nuitee
S
Slim couple fr
7
2026-01-29 via Nuitee
O
Oren solo_traveller il
8
2026-01-29 via Nuitee
S
Septt couple fr
9
2026-01-26 via Nuitee
C
Christophe couple fr
8
Pros:

Calme, confortable, proche de la gare

Cons:

Rien

2026-01-26 via Nuitee
M
Marte extended_group no
8
2026-01-25 via Nuitee
C
corinne solo_traveller fr
10
2026-01-25 via Nuitee
C
Carmen family_with_children it
9
2026-01-24 via Nuitee