Novotel Genève Centre

Hotels
•
Novotel
8 (3205 reviews)
Rue De Zurich 19 , Geneva , CH
+41 22 909 90 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful, polite front desk
Convenient location (near Cornavin station and lake)
Spacious rooms (reported by some guests)
Positive overall experiences from some reviewers
Cons:
Older/dated hotel facilities
Expensive pricing / poor value for money
Breakfast expensive or not included
Missing in-room items (no hairdryer) and small pillows
Safety/quietness concerns around surrounding streets (for families)

Categories

Cleanliness
9
Not mentioned in the reviews; assumed standard quality for this hotel tier.
Service
10
Multiple positive notes about front desk being polite and helpful (assisted with transport card and umbrella rental); some guests reported overall excellent experience.
Location
9.5
Several guests praised the convenient location (5–10 min walk to Cornavin station and close to the lake), though one review raised safety/neighborhood concerns for families — overall convenient but mixed impressions on surroundings.
Room Quality
7.5
Room described as spacious by some guests, but others noted small pillows and missing in-room items (e.g., no hairdryer), yielding a mixed room quality impression.
Amenities
6.5
Multiple complaints about older hotel facilities and missing items (no hairdryer); one review mentioned umbrella rental procedures, but overall amenities perceived as dated or lacking.
Value for Money
6.5
Several guests explicitly called the price expensive; overall value considered below expectations by multiple reviewers.
Food and Beverage
6.5
Breakfast-related complaints (not included or expensive) appear in several reviews, indicating dissatisfaction with F&B value and offering.
Overall Experience
8.5
Mixed overall: some guests said 'everything was excellent' and praised staff and location, while others found the hotel unremarkable or cited safety/price/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Amenities and Convenient Location
Just a 2-minute walk from Lake Geneva and 5 minutes from the Cornavin Train Station, the Novotel Genève Centre offers a fitness and spa centre, free WiFi, and a free pass for public transport.

Gourmet Dining and Relaxation
Indulge in healthy and balanced cuisine at the Gourmet bar or in the comfort of your room.

Wellness Retreat
Unwind in the 200 m² fitness and spa area featuring a sauna, hammam, relaxation room, rain shower, and massage services.

Book now to experience the ultimate blend of luxury and convenience at Novotel Genève Centre.

Important information:

If you arrive with children and want to book a family room, please inform the property in advance about the number of children and their age, plus the total number of guests. You can use the Special Requests box when booking or contact the property.

Please note that parking is available for cars lower than 5.6 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8
Based on 3205 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 7.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 8.5
L
Luca • family_with_children • it
9
2026-10-31 • via Nuitee
A
Abdullah • couple • kw
6
ليس خيار مميز
Pros:

لم يكن هناك أي شيء مميز
مجرد فندق

Cons:

مرافق الفندق قديمه نوعاً ما والموقع جدا سيء و الشوارع المحيطة به كانت مخيفة للعوائل
انصح الجميع بعدم اختيار الفندق اذا كأنو عوائل

2026-10-31 • via Nuitee
O
Olivia • family_with_children • na
5
2026-10-30 • via Nuitee
Y
Yerkebulan • couple • kz
5
Pros:

Не включается завтрак

Cons:

Цена дорого

2026-10-30 • via Nuitee
M
Martina • solo_traveller • ch
5
Cons:

Kein Fön im Zimmer!
Teures Frühstück.

2026-10-30 • via Nuitee
K
Khamis • extended_group • ae
8
2026-10-28 • via Nuitee
A
Ayoub • couple • ma
8
2026-10-28 • via Nuitee
I
Iryna • couple • ee
6
2026-10-27 • via Nuitee
Y
YIFAN • couple • cn
8
2026-10-26 • via Nuitee
N
nosa alattar • family_with_children • iq
10
Pros:

Everything was excellent

2026-10-26 • via Nuitee
S
Selim • family_with_children • tr
6
2026-10-25 • via Nuitee
D
Dawood • couple • ae
8
Great
Pros:

Location

Cons:

The pillow was small

2026-10-25 • via Nuitee
L
Laura • family_with_children • ca
9
2026-10-25 • via Nuitee
Y
YUBARAJ • family_with_children • qa
1
I am writing to urgently request a refund for our booking tonight at Novotel Genève Centre, as our g
Pros:

I am writing to urgently request a refund for our booking tonight at Novotel Genève Centre, as our guests have been forced to change their itinerary due to a severe airline disruption.
The guests were traveling from Kathmandu (KTM) to Dubai (DXB), but due to a significant flight delay on this first leg, they missed their tightly scheduled connection in Dubai. Because they were unable to transfer within those few minutes, Emirates Airlines rerouted them directly to Zurich instead of Geneva.
As they cannot reach Geneva tonight, and to ensure they have a place to stay upon landing, I have already booked and paid for a new reservation tonight at your sister property, Novotel Zurich City West.
Please find the details of both bookings below:
Geneva Booking (Refund Requested): Novotel Genève Centre | Confirmation Number: 6488.801.558
Zurich Booking (New Stay Tonight): Novotel Zurich City West | Confirmation Number: 6091368982
Since this situation was entirely outside of our control and we have maintained our business within the Novotel family by booking the Zurich property, we kindly ask that you grant an exception to refund the Geneva booking.
I have attached all the relevant proof for your review, including the original flight tickets, boarding passes, and the official delay and rerouting documentation from Emirates Airlines.
Thank you very much for your understanding and prompt assistance with this refund.
Warm regards,

Cons:

I am writing to urgently request a refund for our booking tonight at Novotel Genève Centre, as our guests have been forced to change their itinerary due to a severe airline disruption.
The guests were traveling from Kathmandu (KTM) to Dubai (DXB), but due to a significant flight delay on this first leg, they missed their tightly scheduled connection in Dubai. Because they were unable to transfer within those few minutes, Emirates Airlines rerouted them directly to Zurich instead of Geneva.
As they cannot reach Geneva tonight, and to ensure they have a place to stay upon landing, I have already booked and paid for a new reservation tonight at your sister property, Novotel Zurich City West.
Please find the details of both bookings below:
Geneva Booking (Refund Requested): Novotel Genève Centre | Confirmation Number: 6488.801.558
Zurich Booking (New Stay Tonight): Novotel Zurich City West | Confirmation Number: 6091368982
Since this situation was entirely outside of our control and we have maintained our business within the Novotel family by booking the Zurich property, we kindly ask that you grant an exception to refund the Geneva booking.
I have attached all the relevant proof for your review, including the original flight tickets, boarding passes, and the official delay and rerouting documentation from Emirates Airlines.
Thank you very much for your understanding and prompt assistance with this refund.
Warm regards,

2026-10-24 • via Nuitee
Z
zhangpeiyong • couple • cn
8
酒店离日内瓦Cornavin火车站走路5-10分钟很方便，离日内瓦湖也也是同样距离，乘车也方便，房间宽敞。
Pros:

前台接待的白人小姐姐非常礼貌，热心帮助人，还帮助申请了日内瓦的免费交通卡。并详细解释了租用雨伞的操作，体验非常好👍

2026-10-23 • via Nuitee
H
homed • family_with_children • be
8
2026-10-23 • via Nuitee
R
Ramon • couple • de
8
2026-10-23 • via Nuitee
C
Cristiana • couple • fr
8
2026-10-22 • via Nuitee
J
Julia • solo_traveller • ca
6
2026-10-21 • via Nuitee
M
M. Pilar • solo_traveller • es
9
2026-10-20 • via Nuitee