ANA Crowne Plaza Chitose by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (1305 reviews)
Hokuei 2-2-1 , Chitose , jp

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great breakfast
Clean rooms
Good location
Friendly staff
Cons:
Staff unenthusiastic
Noise issues
Overpriced room

Categories

Cleanliness
8.01
Room cleanliness mentioned positively, but some complaints about noise and request for items.
Service
8.48
Generally good service, though there was a notable lack of enthusiasm from desk staff.
Location
8.52
Convenient location near transportation and amenities.
Room Quality
8.27
Rooms are spacious and clean but could use some updates.
Amenities
8.2
Good amenities but some delays and issues with certain facilities.
Value for Money
7.96
Overcharged room but overall satisfaction with amenities.
Food and Beverage
8.71
Breakfast and dining options praised for quality.
Overall Experience
8.28
Average experience aligns well with expected standards for this rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:56

Property Description

Luxurious Accommodation
Experience comfort and convenience at ANA Crowne Plaza Chitose, located just a short walk from Chitose Train Station. The air-conditioned rooms offer free internet access and private bathrooms, ensuring a relaxing stay.

Dining and Entertainment
Indulge in a culinary journey at the hotel's various restaurants, including the renowned sushi restaurant Fujihana and the cozy Astral Bar with stunning city views. Unwind in the karaoke room or explore nearby attractions like Grace Wine Chitose Winery.

Convenience and Leisure
With amenities like a hair and beauty salon, gift shop, and bicycle rental, ANA Crowne Plaza Chitose caters to all your needs. Take advantage of the airport shuttle service to Chitose Airport and explore the 30 golf courses within a short drive.

Book now for a delightful stay at ANA Crowne Plaza Chitose and create unforgettable memories.

Important information:

Please kindly note that the airport shuttle is suspended until further notice.

Nonsmoking rooms can be requested at time of booking, but availability is not guaranteed.Guests under the age of 18 can only check in with a parent or official guardian.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for ¥3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1305 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 8.27
Amenities: 8.2
Value for Money: 7.96
Food and Beverage: 8.71
Overall Experience: 8.28
T
Tat San • family_with_children • au
5
Average
Pros:

Location

Cons:

No air conditioning, so warm at night without air conditioning.

2026-06-27 • via Nuitee
T
Tetsuya • extended_group • jp
10
2026-06-27 • via Nuitee
M
Masatoshi • solo_traveller • jp
7
コスパで考えたらちょっとイマイチ、でも流石気を遣ってもらってる
Pros:

全体の雰囲気

Cons:

やはり昔のままと言う感じ。

2026-06-27 • via Nuitee
A
ASANO • couple • jp
6
2026-06-27 • via Nuitee
Y
Yuval • solo_traveller • il
9
2026-06-26 • via Nuitee
C
Calvin • family_with_children • au
10
2026-06-26 • via Nuitee
N
Nqty • family_with_children • sg
10
Would stay again when i'm around the area.
Pros:

The room was perfect, everything was provided. The room was big enough to open 3 luggages and still have space to walk around. The location was even better as there was free onsite parking and right next to aeon mall.

Cons:

nothing

2026-06-23 • via Nuitee
W
weisan • family_with_children • tw
8
2026-06-22 • via Nuitee
B
Bongkot • family_with_children • th
9
Good stay before a morning flight.
Pros:

- The comfort and the cleanliness of the room
- Friendliness of the staff: They are very helpful and supportive.

2026-06-18 • via Nuitee
Y
YOSHITERU • solo_traveller • jp
8
2026-06-15 • via Nuitee
P
Paul • family_with_children • us
10
Perfect location for our needs -- with the airport but a few stops away by train.
Pros:

We chose to stay in a corner room with a balcony. Watching the city traffic, the trains and the weather was a treat over the usual box room. The rooms themselves were very comfortable - with a spacious bathroom.

2026-06-13 • via Nuitee
T
Takashi • solo_traveller • jp
9
まずまず満足
Pros:

朝食が美味しい

Cons:

トイレと浴槽が離れていない

2026-06-10 • via Nuitee
B
Barbara • extended_group • gb
8
2026-06-10 • via Nuitee
L
Lin • family_with_children • tw
10
2026-06-08 • via Nuitee
V
Vanessa • couple • ph
8
Perfect airport hotel
Pros:

Location and Antipodes amenities

Cons:

Old, dated rooms

2026-06-07 • via Nuitee
T
TETSUYA • extended_group • jp
10
good！！
2026-06-01 • via Nuitee
S
Save • solo_traveller • tw
9
2026-05-29 • via Nuitee
A
Ayala • couple • il
9
מלון שמתאים ללילה אחד לפני טיסה
Pros:

מלון גדול, חדר נעים ונקי, צוות מקצועי בקבלה

Cons:

20 דקות נסיעה משדה התעופה, אבל זול יחסית למלונות בשדה

2026-05-27 • via Nuitee
G
Gee Fung • extended_group • sg
10
Comfortable stay and property is quite close to the airport.
Pros:

It is well located and there is an AEON department store just next to the hotel.

Cons:

The laundromat is too far from the wing end of the hotel.

2026-05-27 • via Nuitee
L
LIN YUN • extended_group • tw
10
2026-05-21 • via Nuitee