Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Noise from other guests

Categories

Cleanliness
7.21
Some cleanliness issues reported, such as hairs in the bathroom.
Service
8.58
Staff are frequently mentioned as friendly and helpful.
Location
8.72
Multiple mentions of excellent location near Sapporo Station.
Room Quality
7.47
Some reports of small rooms, but generally clean.
Amenities
8.2
Good amenities including a gym, shops, and restaurants.
Value for Money
7.76
Overall considered good value based on pricing and service.
Food and Beverage
8.71
Breakfasts are consistently praised for quality.
Overall Experience
8.18
Overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:08

Property Description

Luxurious Accommodation
Located just a minute's walk from Sapporo Subway Station Exit 21, ANA Crowne Plaza Hotel Sapporo offers air-conditioned rooms with flat-screen TVs, extra long beds, and relaxing amenities in the bathrooms. Pamper yourself with aromatherapy oils and eye masks provided for your comfort.

Dining Options
Indulge in a culinary experience with 6 dining options, including a teppanyaki restaurant. Enjoy buffet dishes with local specialties or Japanese set menus for breakfast, and savor hot beverages and original cakes at the cafe. Unwind with drinks while taking in stunning city skyline views at the bar.

Relaxation and Recreation
Take advantage of the relaxation and massage salon, fitness center, and complete shopping arcade during your stay. Parking is available for your convenience, and guests can enjoy complimentary use of the fitness center. Book your stay at ANA Crowne Plaza Hotel Sapporo for a memorable experience.

Important information:

Please note that an extra bed can not be provided in
- Standard Double Room
- Deluxe Double Room
- Standard Single Room
- Superior Queen/Twin Room

When a cancellation fee is charged, the guest will receive an invoice, which should be paid through a bank transfer. Please note that credit cards cannot be used to pay this fee.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.1
Based on 1039 reviews
Cleanliness: 7.21
Service: 8.58
Location: 8.72
Room Quality: 7.47
Amenities: 8.2
Value for Money: 7.76
Food and Beverage: 8.71
Overall Experience: 8.18
A
Alde • solo_traveller • ph
9
Would come back
Pros:

Staff and amenities were up to expectations

Cons:

Pretty far from main odori and susukino strips, a 15-20 minute walk underground

2026-02-12 • via Nuitee
V
Vance • couple • us
6
Pros:

Location

Cons:

Small rooms barely fit 2 people

2026-02-12 • via Nuitee
M
Michael • solo_traveller • au
9
Glad we chose this hotel.
Pros:

Location, helpful staff and nice to stay in.

2026-02-09 • via Nuitee
J
JUNG SHEN • family_with_children • tw
10
2026-02-09 • via Nuitee
M
Makiko • couple • jp
7
2026-02-09 • via Nuitee
H
Hathairat • solo_traveller • th
9
Perfect location for Sapporo explorer
Pros:

Hotel is quite well-equipped in terms of restaurants and shop, even walking distance you can reach convenient store, subway station, shopping street and most landmarks in town.

Cons:

All was well.

2026-01-31 • via Nuitee
O
Osborne • couple • au
7
2026-01-31 • via Nuitee
R
Rebecca • family_with_children • au
10
Pros:

Staff very helpful and kind

Cons:

Little bit more than would usually pay but was nice and comfy bed

2026-01-28 • via Nuitee
A
akira • family_with_children • jp
6
2026-01-27 • via Nuitee
T
Tsuneo • solo_traveller • jp
10
2026-01-27 • via Nuitee
T
Too-Ping • extended_group • sg
9
2026-01-26 • via Nuitee
C
Chris • couple • au
9
2026-01-23 • via Nuitee
A
ALVIDA • family_with_children • ph
7
Just fine good for location
Pros:

Location

Cons:

Amenities

2026-01-21 • via Nuitee
N
Nishikawa • family_with_children • jp
7
2026-01-20 • via Nuitee
A
ATSUKO • family_with_children • jp
5
お得感
Cons:

大浴場があるとよかったと思います。

2026-01-20 • via Nuitee
M
mihwa • family_with_children • kr
10
Pros:

식사 종류도 다양하고 ,맛도 있었다.

2026-01-20 • via Nuitee
M
MASAMI • family_with_children • jp
8
満足
Pros:

対応が親切丁寧だった

Cons:

施設は古い感じがするが清掃は綺麗だった

2026-01-19 • via Nuitee
Y
yuan hong • family_with_children • sg
9
2026-01-19 • via Nuitee
M
MASAHIRO • family_with_children • jp
8
とても良かった
Pros:

部屋が快適、朝食良し

Cons:

最終日の人数変更がベットメイキングの人に伝わっていなかった
宿泊費は高いが3連休だったので仕方ない

2026-01-19 • via Nuitee
K
kazuo • couple • jp
8
便利で良かった
Pros:

立地条件がよく便利であった

Cons:

古い感じあり

2026-01-19 • via Nuitee