Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Noise from other guests

Categories

Cleanliness
7.21
Some cleanliness issues reported, such as hairs in the bathroom.
Service
8.58
Staff are frequently mentioned as friendly and helpful.
Location
8.72
Multiple mentions of excellent location near Sapporo Station.
Room Quality
7.47
Some reports of small rooms, but generally clean.
Amenities
8.2
Good amenities including a gym, shops, and restaurants.
Value for Money
7.76
Overall considered good value based on pricing and service.
Food and Beverage
8.71
Breakfasts are consistently praised for quality.
Overall Experience
8.18
Overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:08

Property Description

Luxurious Accommodation
Located just a minute's walk from Sapporo Subway Station Exit 21, ANA Crowne Plaza Hotel Sapporo offers air-conditioned rooms with flat-screen TVs, extra long beds, and relaxing amenities in the bathrooms. Pamper yourself with aromatherapy oils and eye masks provided for your comfort.

Dining Options
Indulge in a culinary experience with 6 dining options, including a teppanyaki restaurant. Enjoy buffet dishes with local specialties or Japanese set menus for breakfast, and savor hot beverages and original cakes at the cafe. Unwind with drinks while taking in stunning city skyline views at the bar.

Relaxation and Recreation
Take advantage of the relaxation and massage salon, fitness center, and complete shopping arcade during your stay. Parking is available for your convenience, and guests can enjoy complimentary use of the fitness center. Book your stay at ANA Crowne Plaza Hotel Sapporo for a memorable experience.

Important information:

Please note that an extra bed can not be provided in
- Standard Double Room
- Deluxe Double Room
- Standard Single Room
- Superior Queen/Twin Room

When a cancellation fee is charged, the guest will receive an invoice, which should be paid through a bank transfer. Please note that credit cards cannot be used to pay this fee.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.1
Based on 1065 reviews
Cleanliness: 7.21
Service: 8.58
Location: 8.72
Room Quality: 7.47
Amenities: 8.2
Value for Money: 7.76
Food and Beverage: 8.71
Overall Experience: 8.18
K
Kant • couple • hk
10
2026-04-22 • via Nuitee
D
Dirk • solo_traveller • de
8
2026-04-20 • via Nuitee
S
sathain • family_with_children • th
6
2026-04-19 • via Nuitee
P
Panhavongchan • couple • kh
9
2026-04-18 • via Nuitee
T
Takehiro • solo_traveller • jp
8
また泊まりたいと思います
Pros:

施設の古さは感じますが、清潔でスタッフの対応も大変良いと感じました。
朝食も美味しかったです！

2026-04-17 • via Nuitee
K
Koshio • solo_traveller • jp
10
2026-04-16 • via Nuitee
Y
Yasuyo • solo_traveller • jp
8
Pros:

朝ごはんが美味しくて満足です

2026-04-12 • via Nuitee
U
UENO • solo_traveller • jp
9
Pros:

人気グループのライブで利用させてもらいました。
2泊の予約でしたが、予約サイトが別々にも関わらず、両日とも同じ部屋でセッティングして頂き、とても有難かったです。また終始笑顔で、対応も良く、過ごしやすかったです。楽しいひと時をありがとうございました。

Cons:

特になし。

2026-04-11 • via Nuitee
K
KUMI • solo_traveller • jp
8
2026-04-10 • via Nuitee
N
Naomi • couple • jp
9
2026-04-10 • via Nuitee
I
Ing • extended_group • sg
8
Basically everything is good except the size of the room is way too small for 3 people.
Pros:

Customer service is excellent! The room is clean. Breakfast is good. From and to airport is extremely convenient with the airport limousine bus just outside the hotel. Will definitely consider staying here again on our next visit.

Cons:

The size of the room.

2026-04-08 • via Nuitee
K
Kazuya • solo_traveller • jp
10
2026-04-08 • via Nuitee
Y
Yuan Chi • couple • tw
8
2026-04-07 • via Nuitee
Y
yoshikawa • couple • jp
10
2026-04-07 • via Nuitee
I
innovater • family_with_children • jp
8
Pros:

プレーンオムレツ

Cons:

設備が古い点

2026-04-06 • via Nuitee
C
CHISAE • extended_group • jp
10
リッチになった気分です。
Pros:

部屋が広く感じました。浴槽も大きくて使いやすく、洗面所も普通よりは広くて使いやすかったです。良かったです。

Cons:

特にないです。

2026-04-05 • via Nuitee
G
Gilbert • family_with_children • ph
8
A very nice loaction to stay to explore Hokkaido.
Pros:

Location was very convinient. Walking distance to sapporo metro, sapporo JR sta. , odori park and others.

Convinient airport transfer by bus (pick up and deop point at hotel).

Very gratefull to the staff for making our room clean daily.

Cons:

Hope the luaguage can fit under the beds.

A tight fit for 3 person on stamdard room. Need to take out one chair.

2026-04-05 • via Nuitee
K
Kamal • couple • hk
10
2026-04-03 • via Nuitee
F
Foong Teng • family_with_children • sg
6
2026-04-01 • via Nuitee
T
Tamami • family_with_children • jp
9
また泊まりたい
Pros:

清潔、綺麗、駅近、スタッフ、マットレスの寝心地最高、朝ごはん最高

Cons:

部屋がちょっと狭い、乾燥している

2026-03-31 • via Nuitee