Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Overpriced amenities

Categories

Cleanliness
8.16
Overall clean, but some facilities are dated showing signs of wear.
Service
9.13
Staff were very helpful and polite.
Location
9.67
Fantastic location close to major sights.
Room Quality
7.62
Rooms were quite small and some furnishings are old.
Amenities
7.15
Amenities were basic and some guests found them overpriced.
Value for Money
7.61
Overall perceived value lower compared to other 4-star hotels.
Food and Beverage
8.66
Breakfast options were diverse and generally well-received.
Overall Experience
8.43
Overall experience was positive with notable location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:48

Property Description

Luxurious Stay in Central Hiroshima

Sleep Advantage Amenities: Indulge in a restful sleep with our unique amenities like eye warmers, pillow options, and aromatherapy oils.

Exclusive Club Lounge: Club Floor guests can enjoy breathtaking views of Hiroshima city and Setouchi islands from the top of the hotel.

Convenient Location and Services: Just minutes away from Hiroshima’s Peace Memorial Park, our hotel offers a 24-hour fitness center, free Wi-Fi, and well-appointed rooms with 24-hour room service.

Experience the best of Hiroshima at ANA Crowne Plaza.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HIJ

Location

Guest Reviews

8.3
Based on 1227 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.67
Room Quality: 7.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.43
T
Trudi family_with_children au
10
Beautiful stay in a very special place
Pros:

On arrival, we were upgraded (for $80AUD which was nothing for what we got in return) to rooms on the the 20th floor which not only had the park views we requested but also gave us access to the 22F lounge which was outstanding. We enjoyed pre-dinner drinks and delicious snacks and breakfast the next morning, all included in the most beautiful location with the most glorious views.

The staff were very friendly, we were able to access our rooms hours before official check-in an they stored our bags the next day - this really helped make the most of our short time (sadly, we wish we'd planned an extra night) in Hiroshima.

The rooms were beautiful, exceptionally outfitted and clean, the hotel has just been/is going through a full renovation so the modern rooms compared to their website were completely unexpected. The rooms are huge by Japanese hotel standards and aligned with other Crowne Plaza's worldwide.

It was just a beautiful hotel and a wonderful sanctuary from the incredible heat, it even has a Family Mart in the foyer!

While not located in walking distance from the main train station, a taxi was only $12AUD - so cheap - and we also made use of the tram which travels to/from the station and stops really close to the hotel. The hotel is very close to the Peace Dome and Museum, <10 minute walk.

If you are going to Miyajima Island, use the train to the JR West Ferry, it is about an hours worth of travel to get to the ferry (then a 10 minute ferry ride, you can use your IC card) but must better than relying on the ferry that leaves from near the hotel as this is completely dependent on tides and risky to assume you will be able to leave/depart from here.

Just perfect!

Cons:

Nothing, it was really so perfect :)

2026-07-24 via Nuitee
M
munenobu family_with_children jp
8
2026-07-24 via Nuitee
I
izumi solo_traveller jp
10
最後。
Pros:

全てに良かった。

Cons:

見当たらない。

2026-07-22 via Nuitee
Y
YUMI solo_traveller jp
8
丁寧すぎはどうかな!
Pros:

空港へのバスの時刻表を調べてプリントアウトして下さった!

Cons:

アメニティを1人1人に必要かきいて手渡しするのは余りよい感じがしなかった

2026-07-22 via Nuitee
S
Susan extended_group gb
5
Poor value for money
Pros:

Clean and central to the Peace Park with excellent staff.

Cons:

For a queen sized room it was tiny with the bed against the wall on one side. Tired decor and bathroom.

2026-07-21 via Nuitee
S
SHIROU solo_traveller jp
8
Pros:

過ごしやすかった

Cons:

チェックインの際の案内がお待ちくださいといったまま違う業務につかれてしまい、待ちぼうけがあった

2026-07-21 via Nuitee
P
Patricia couple gb
6
Not the best.
Pros:

Good central location

Cons:

Room way too small for a double. One side of bed against window. No space for luggage.
First room we were offered smelled. Had to pay extra to move and the second room not much better but told it was only one available. I was going to move us on second night but would have interrupted our short stay. Would not stay here again or recommend. Stayed in 3 Crowne Plaza on this trip and this was worst.

2026-07-19 via Nuitee
J
Jérôme couple fr
10
2026-07-19 via Nuitee
J
Joe solo_traveller za
8
Pros:

Friendly and helpful staff.

Cons:

The room was comfortable albeit small.

2026-07-18 via Nuitee
T
Theizi extended_group br
8
Pros:

Localização e limpeza

Cons:

Travesseiros

2026-07-17 via Nuitee
J
James couple ie
10
Pros:

Very spacious and clean, really good quality hotel. Location was great for the street cars or walking to the museum and it or along the shops.

2026-07-17 via Nuitee
H
HenriB123 couple fr
10
Pros:

Les chambres étaient spacieuses, propres et la literie très confortable! L'hotel est bien situé dans le centre d'Hiroshima avec accès au tram à coté pour aller a la gare. Le service à l'accueil était très agréable L'accès gratuit à la salle de sport Anytime Fitness est un vrai plus.

2026-07-16 via Nuitee
J
Johan solo_traveller se
9
2026-07-16 via Nuitee
P
Patrick solo_traveller fr
8
Pros:

Hôtel très bien placé avec une chambre confortable et un bon lit double. Un personnel à l'écoute du client, mais rien d'exceptionnel pour ce genre d'hôtel.

Cons:

La chambre était un peu petite avec peu de moyens de rangement. La salle de bain était équipée d'une baignoire. La vue de la fenêtre du 2ème étage n'était pas top.

2026-07-15 via Nuitee
D
David extended_group nz
8
Quality Hotel with all facilities in good location
Pros:

Good size room, great location, all you'd expect from a corporate hotel. Close to Peace Memorial Park and good transport links

Cons:

Furniture is looking at little tired and in house drinking and dining is expensive compared to others

2026-07-15 via Nuitee
C
Claire couple nz
9
Great place to base yourself in Hiroshima
Pros:

Great location. The hotel offers a lot of facilities.

2026-07-14 via Nuitee
B
Barbara family_with_children si
8
Whish I could stayed there longer.
Pros:

Very nice and friendly staff

2026-07-13 via Nuitee
M
Miyuki solo_traveller jp
8
Pros:

スタッフの対応

2026-07-12 via Nuitee
T
teruo extended_group jp
7
ぼちぼち
2026-07-12 via Nuitee
S
Stephanie couple au
8
2026-07-09 via Nuitee