Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Overpriced amenities

Categories

Cleanliness
8.16
Overall clean, but some facilities are dated showing signs of wear.
Service
9.13
Staff were very helpful and polite.
Location
9.67
Fantastic location close to major sights.
Room Quality
7.62
Rooms were quite small and some furnishings are old.
Amenities
7.15
Amenities were basic and some guests found them overpriced.
Value for Money
7.61
Overall perceived value lower compared to other 4-star hotels.
Food and Beverage
8.66
Breakfast options were diverse and generally well-received.
Overall Experience
8.43
Overall experience was positive with notable location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:48

Property Description

Luxurious Stay in Central Hiroshima

Sleep Advantage Amenities: Indulge in a restful sleep with our unique amenities like eye warmers, pillow options, and aromatherapy oils.

Exclusive Club Lounge: Club Floor guests can enjoy breathtaking views of Hiroshima city and Setouchi islands from the top of the hotel.

Convenient Location and Services: Just minutes away from Hiroshima’s Peace Memorial Park, our hotel offers a 24-hour fitness center, free Wi-Fi, and well-appointed rooms with 24-hour room service.

Experience the best of Hiroshima at ANA Crowne Plaza.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 1031 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.67
Room Quality: 7.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.43
M
Maria Theresa family_with_children ch
6
Pros:

Das Bett stand nicht direkt an der Wand, wie man es sonst oft kennt. Man hatte also von beiden Seiten Platz zum Aufstehen – ein echter Komfort-Pluspunkt

Cons:

Sehr klein die Toiletten

2026-03-28 via Nuitee
J
Julie family_with_children fr
8
2026-03-28 via Nuitee
C
Chaudhry Hussain family_with_children us
10
2026-03-27 via Nuitee
G
gordon family_with_children us
5
Pros:

Location not too bad.

Cons:

Dated hotel room, felt like a smaller room than it was.

2026-03-26 via Nuitee
S
Sonia couple in
10
Pros:

I had city view and peaceful.
Walking distance to the Hiroshima Peace Memorial Park and Indian restaurant.

2026-03-25 via Nuitee
S
Stephen extended_group gb
8
Pros:

Close to locations

Cons:

It was dated

2026-03-24 via Nuitee
K
Kaori extended_group au
7
Location close to peace park and other atraction was great.
Pros:

Location was great. The Japanese garden.

Cons:

I stayed in a twin room with a friend. It was too small.

2026-03-23 via Nuitee
I
Ian family_with_children gb
8
Pros:

Location, helpful staff

Cons:

Standard room is far too small for 2 people to share

2026-03-22 via Nuitee
T
Tsuyoshi solo_traveller jp
9
2026-03-20 via Nuitee
A
Anssi solo_traveller fi
9
Would stay again
Pros:

Very courteous staff. Internet worked well. Gym was great.

Cons:

Bathroom floor was really cold.

2026-03-19 via Nuitee
I
Isabel solo_traveller gb
8
Pros:

Decent gym and really easy set up. Good location as well

2026-03-17 via Nuitee
G
Gerald extended_group at
8
Bis auf den Frühstückstau alles OK
Pros:

Toller Service, Zimmer sauber , Alle sehr freundlich und entgegenkommend,

Cons:

Es kam immer wieder zu einer Warteschlange da der Frühstückraum zu klein ist bzw. zu wenig Kapazitäten bewältigen kann.

2026-03-16 via Nuitee
N
Nancy family_with_children de
7
In Ordnung wegen der Lage
Pros:

Tolle Lage am Friedenspark / Museum. Tolles Fitnesscenter

Cons:

Sauberkeit / Staubwischen kann verbessert werden. Von 4 Sternen nichts zu merken, ausser an der Anzahl Personal im Eingangsbereich

2026-03-16 via Nuitee
N
Natascha family_with_children at
8
2026-03-14 via Nuitee
B
Brighton couple au
8
2026-03-14 via Nuitee
R
Robyn family_with_children au
10
Hiroshima 2 day stay
Pros:

Fantastic location, close to major attractions - Peace Park & Museum, ferry to Miyajima Island also restaurants. Great club bar on the top floor.

Cons:

Our room had a disabled bathroom but the size of the room made up for that.

2026-03-13 via Nuitee
W
Wayne couple au
7
2026-03-13 via Nuitee
T
Teddy solo_traveller ch
9
Pros:

Personal muy buenos, gym 24/7 muy bien preparado, cdesyuno muy completo

2026-03-11 via Nuitee
N
Neil solo_traveller gb
10
Exceptional value for a hotel of the Crowne Plaza's standing
Pros:

I wouldn't normally stay at a hotel of the Crowne Plaza level, but this was exceptional value so I booked. Unfortunately, I was feeling rough and actually fell over in the Peace Park due to a dizzy spell. The hotel arranged an appointment with an English speaking doctor (turned out I had flu!).

I managed to get my first proper Japanese meal in the hotel restaurant and chose the 'welcome menu' which meant I didn't need to wrestle with ordering. It was exceptionally good.

Follow my blog at: https://donotgogentlytravel.com/

Cons:

Nothing

2026-03-09 via Nuitee
M
Masanori family_with_children jp
10
2026-03-09 via Nuitee