Springhill Suites Marriott Airport

Hotels
SpringHill Suites
8.6 (150 reviews)
225 Ella Grasso Tpke, Windsor Locks, Connecticut, 06096 , Windsor Locks , US

Facilities

Free breakfast
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Long-term parking (surcharge)
Free WiFi
Swimming pool
24-hour front desk
Continental breakfast
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly professional staff
Great service during stay
Cons:
Noisy location due to airport
Breakfast options for early flights were inadequate

Categories

Cleanliness
8.23
Comments mention clean rooms but note a slight smell in one room.
Service
9.2
Staff were described as friendly, professional, and attentive.
Location
8.74
Conveniently located by the airport but noisy due to airplane traffic.
Room Quality
8.69
Rooms are described as comfortable, spacious, and recently redone.
Amenities
8.72
Hotel provides good amenities, though breakfast options could improve.
Value for Money
8.68
Good value for the price paid based on overall positive experiences.
Food and Beverage
7.73
Breakfast service was poorly provided with limited options for early travelers.
Overall Experience
8.8
The stay was overall pleasant with positive notes on service, comfort, and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:43

Property Description

Escape to the Springhill Suites Marriott Airport, where convenience meets comfort in the heart of Windsor Locks!

Recreational Facilities: Enjoy a refreshing dip in our indoor pool or stay fit at our state-of-the-art 24-hour fitness center, providing ample opportunities for relaxation and wellness during your stay.

Comfortable Accommodations: Our 119 spacious guest rooms are designed for your comfort, featuring pillowtop beds, premium bedding, and well-equipped amenities including refrigerators and microwaves, ensuring a homely atmosphere.

Convenient Amenities: Indulge in a complimentary buffet breakfast, stay connected with free wired and wireless internet, and take advantage of our roundtrip airport shuttle service available 24/7 for a hassle-free travel experience.

Book your stay at Springhill Suites Marriott Airport and experience the perfect blend of service, style, and convenience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.6
Based on 150 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
S
Sarah couple au
10
Springhill Suites has friendly staff, comfy beds, quiet rooms, a well-equipped gym and exceptional daily breakfast.
Pros:

The staff morning noon and night were always friendly, welcoming and helpful. I loved the breakfasts! And the gym was a welcome activity for me every morning.

Cons:

This is not applicable. I liked everything and had no issues at all during my eight day stay.

2026-05-21 via Nuitee
C
Cecilia solo_traveller au
9
2026-05-18 via Nuitee
N
Neil solo_traveller us
3
Would not be back.
Pros:

Tv" Good size and clear.
Refrigerator: Was cold.
Location: Close to airport.
Cleanliness: You should have a number rating for this. On a scale of 1-10, I would give a 6.5
A/C unit worked well.

Cons:

Shower: Ended up with a handicap room, so no curb to hold water.
Water from shower went on the floor and got soaking wet, including my footwear.

Shower head wasn't movable, also, pipe was very loose coming out of wall.
Ended up using all but one towel to soak up floor.

Bathroom sink must have been clogged, water drainage was poor built up to fast. Limited usage.
Window Shade was broken, asked front desk to fix, but was told maintenance was not on premises.

2026-05-13 via Nuitee
R
Rebecca solo_traveller us
9
2026-05-12 via Nuitee
H
Hoffman couple us
9
2026-05-10 via Nuitee
G
Gary solo_traveller us
10
2026-05-09 via Nuitee
L
Lisa solo_traveller us
9
Quick one-night stay but Exceeded Expectations
Pros:

Man at front desk was very nice and welcoming. Airport transfer was easy and quick. Room was larger than expected.

Cons:

Cant think of anything.

2026-05-08 via Nuitee
C
Cordero couple us
10
2026-05-06 via Nuitee
M
Monika family_with_children us
10
Great clean place close to the airport
Pros:

Neat and clean

Cons:

Charges were not 100 % ckear

2026-05-03 via Nuitee
P
Patricia couple us
10
Great if you have an early flight in the morning!
Pros:

It is the last stop on the shuttle to the airport which means we can sleep later for an early flight and not spend a lot of time on the bus.
Staff is pleasant, rooms are big AND the hotel is usually quiet.

2026-05-02 via Nuitee
V
Valarie family_with_children us
10
The experience was a positive one; the staff were friendly attentive and kind.
Pros:

Property was clean, rooms were very spacious, loved the separate shower from bathroom. That was a plus.
Hotel had a pool and weight room which was great.

Cons:

There were two things I didn’t like, one the room did not have a dresser to put clothing away, forcing me to live out of the luggage was a negative.
The second was the complimentary breakfast could have been better. They had sandwiches in plastic instead of trays with let’s say scrambled eggs bacon sausage etc.

2026-04-21 via Nuitee
A
Antonio couple us
9
2026-04-20 via Nuitee
M
Madge couple us
7
Cons:

Breakfast was not ready by 7:15. We had to come back later. The creamer ran out. There were very little forks and spoons and knives. The plates ran out. Fortunately we didn't have enough to leave until 8 am to get to where we were going, so we were a lot to eat.

2026-04-19 via Nuitee
C
Christopher solo_traveller us
10
2026-04-19 via Nuitee
K
Kathryn family_with_children us
9
I will come back there
Pros:

Nice

Cons:

None

2026-04-16 via Nuitee
P
PATRICIA extended_group us
10
Pros:

The breakfast was awesome everything was fresh and hot tea and juice was great

Cons:

Nothing

2026-04-16 via Nuitee
J
Jane couple us
10
Pros:

Marriotts are consistently clean, comfortable, and secure. The breakfast was very good. We hope you pay your staff well.

Cons:

We don’t like that you are dropping the shuttle service. That is one of the best perks for traveling guests.

2026-04-16 via Nuitee
M
Mai family_with_children us
9
Loved how spacious the room was. It was clean and the beds we’re comfortable.
Pros:

Close to where I was going and had alot of food options close by.

Cons:

N/A

2026-04-14 via Nuitee
I
Irisnel family_with_children us
7
Mejor atención al cliente y al alojamiento
Pros:

En si me encanto por que el escuchar lo oscuro aviones ser a eso me agradaba

Cons:

Pues el personal fue un poco de mal gusto,ya que hubo un proceso e evacuación del cuarto ya que salieron muchas ormigaa por el lavamano,me pusieron en otra abitacion y tenia mal holor,y por el presio que se pago,pues no fue conforme con el trato,solo pido que el dueño este al pendiente,y arregle las paredes donde esta la piscina,aun así le agradezco por todo.

2026-04-07 via Nuitee
L
Lisa couple ie
7
2026-04-07 via Nuitee