SpringHill Suites Hartford Airport/Windsor Locks

Hotels
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SpringHill Suites
8.7 (534 reviews)
225 Ella Grasso Turnpike , Windsor Locks , us

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Close to airport / excellent location
Friendly, courteous and attentive staff
Clean and comfortable rooms / very comfortable beds
Strong breakfast offering
Shuttle service and well-equipped gym
Cons:
Isolated severe cleanliness issue (room smelled like 'wet dog')
Some rooms smaller or misleading relative to photos
Sliding glass bathroom doors are bright at night
Occasional banging/clanging noise during night
Breakfast start time not early enough for very early flights; occasional missing water in rooms

Categories

Cleanliness
7.5
Mixed reports: several guests called rooms and property 'very clean' and 'neat', but one strong negative report described a room and hotel smelling like a 'wet dog' and being dirty; occasional notes about inconsistent room servicing.
Service
9.5
Generally excellent: multiple mentions of courteous, friendly and attentive staff, with front desk praised as exceptional; isolated report of an unhelpful attendant but overall service is a strength.
Location
9.5
Consistently positive: repeatedly noted as close to the airport, convenient for flights and surrounded by restaurants; many guests cited the location as a primary benefit.
Room Quality
8
Mixed: many guests reported spacious, comfortable rooms and very comfortable beds, but others complained of small/misleading 'suite' sizes, disruptive banging noises, a lingering smell in some rooms, and bright sliding glass bathroom doors.
Amenities
9
Strong amenities: frequent praise for breakfast, shuttle service and a well-equipped gym; minor issues noted such as breakfast start time for early departures and occasional lack of water in rooms.
Value for Money
7.5
Mixed perceptions: some guests felt the price was reasonable, but others found rooms overpriced or photos misleading for the advertised 'suite'.
Food and Beverage
9
Positive: breakfasts described as very good and exceptional by multiple reviewers; one operational timing issue for very early departures but overall strong food/breakfast experience.
Overall Experience
9.6
Overall positive stays for most guests — comfortable, convenient and restful — despite a few notable negative incidents (notably a severely dirty/smelly room for one guest); most feedback leans favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:38

Property Description

Convenient Location near Bradley Airport

Spacious Suites with Kitchenettes

Indoor Pool and Free Wi-Fi

Experience comfort and convenience at SpringHill Suites Hartford Airport/Windsor Locks. Our hotel, located less than a mile from Bradley International Airport, offers spacious suites with kitchenettes and a cozy seating area. Relax by the indoor pool or stay connected with free Wi-Fi throughout the hotel. Start your day with a delicious American breakfast buffet and enjoy complimentary coffee in the lobby. Explore nearby attractions like the Naismith Basketball Hall of Fame, just a short drive away. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.7
Based on 534 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 9
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9.6
A
Abena • family_with_children • gb
10
2026-08-14 • via Nuitee
B
Benjamin • extended_group • us
8
2026-08-10 • via Nuitee
B
Bonnie • couple • us
10
2026-08-09 • via Nuitee
W
William • couple • us
7
2026-08-06 • via Nuitee
S
Sherry • couple • us
2
Do NOT waste your money at this outdated, old, dirty, dingy hotel.
Pros:

Absolutely nothing

Cons:

This is an airport MARRIOTT! Deceptive description on Booking!
Old, dingy, dirty, rude staff, room smelled like a wet dog! Was afraid to take my shoes off! HORRIBLE smell throughout the entire hotel, but the room I stayed in was disgusting.
When we checked in I went back to the desk and told the attendant that the condition of the room was awful and that it smelled like a wet dog, to which he preceded to tell me that since I booked with Booking.com there was nothing he could do but spray the room with a can of deodorizer. Which he did and it then smelled like deodorizer AND wet dog.
The entire hotel was awful.

2026-07-19 • via Nuitee
D
Diego • solo_traveller • us
7
2026-07-18 • via Nuitee
G
GERALD KRISTIAN • solo_traveller • ph
10
Pros:

Large room, clean, near the airport and a lot of restaurants around it

Cons:

Nothing that I can think of

2026-07-15 • via Nuitee
G
GERALD KRISTIAN • solo_traveller • ph
10
2026-07-15 • via Nuitee
C
cesare julio • couple • br
9
muiro satisfeito
Pros:

Localizaçao, quarto grande , comodo

Cons:

Tudo

2026-07-14 • via Nuitee
A
Annette • extended_group • us
8
2026-07-09 • via Nuitee
W
Ware • couple • us
10
2026-07-06 • via Nuitee
J
Jessica • solo_traveller • us
6
Cons:

We loved everything, except the sliding glass panel bathroom doors! If someone had to go to the bathroom in the middle of the night it woke up everyone because it was so bright and lit up the entire room.

2026-07-06 • via Nuitee
K
Katy • couple • us
8
2026-07-06 • via Nuitee
R
Robert • solo_traveller • us
9
2026-07-05 • via Nuitee
G
Gul • family_with_children • us
10
We really enjoyed our stay coz of the location and comfort and cleanliness and courtesy of the staff
Pros:

Courteous staff
Cleanliness
Breakfast availability
Perfect location
Shuttle service

Cons:

Water was not available in rooms

2026-07-04 • via Nuitee
S
Susan • couple • us
10
Perfect end to the vacation to relax before drive home
Pros:

Neat. Clean

2026-07-04 • via Nuitee
O
Olivia • solo_traveller • us
9
2026-07-04 • via Nuitee
O
Olivia • solo_traveller • us
10
2026-07-03 • via Nuitee
B
Broderick • solo_traveller • us
10
Quick stay, exceptional service!
Pros:

The front desk staff was exceptional and attentive to my needs!

Cons:

I didn’t particularly like the area it was in, but that is no fault of the hotels.

2026-07-03 • via Nuitee
K
Kelly • couple • us
8
2026-07-01 • via Nuitee