Hampton Inn Garden City

Hotels
•
Hampton Inn
8 (137 reviews)
2505 East Crestway Drive , Garden City , US
+1 516-227-2720

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Breakfast (good/delicious)
Room readiness / mobile check-in access
Clean rooms reported by some guests
Occasional friendly/helpful staff
Cons:
Front-desk/service issues (rude or incompetent, room assignment errors)
Amenities unavailable or broken (pool closed, washing machine, icemaker)
Noise reported in some rooms
Shortage of towels on request
Cleanliness concerns and general poor upkeep reported by some guests

Categories

Cleanliness
7.5
Mixed signals in reviews: several guests reported rooms were clean, while others noted dirty laundry/poor housekeeping and general untidiness. Overall slightly below excellent.
Service
6.5
Multiple complaints about rude or incompetent front-desk staff, room assignment errors and repeated room moves; a few mentions of helpful/front-desk staff balanced this somewhat.
Location
10
Several reviews explicitly note 'Location' or 'Location good' as a clear positive; no significant location complaints reported.
Room Quality
8.5
Mixed: some guests praised quiet rooms and prompt room readiness/mobile access, while others experienced loud rooms, door/assignment errors and had to move rooms.
Amenities
5.5
Notable amenity failures: swimming pool closed for extended period, pool under maintenance, washing machine and icemaker not working, shortage of extra towels reported.
Value for Money
7.5
Some guests felt they did not get expected value (pool closed, service issues), while others noted cleanliness and included breakfast as positive contributors to value.
Food and Beverage
10
Breakfast described as 'good and delicious' by at least one guest and 'ok' by another; overall F&B was a consistent positive in reviews.
Overall Experience
8.5
Aggregate impression is mixed-to-positive: strong location, reliable breakfast and some helpful staff and smooth check-ins for some guests, but offset by service lapses, amenity outages and occasional cleanliness or noise problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Amenities and Comfortable Accommodations
Indulge in the indoor pool, whirlpool, and cozy seating area in select rooms at Hampton Inn Garden City. Relax in style with warm decor and modern amenities like a flat-screen TV and work desk.

Convenient Facilities for Every Guest
Stay active in the fitness room, catch up on work at the business center, and enjoy round-the-clock service at the 24-hour front desk. Whether for business or leisure, Hampton Inn has you covered.

Delightful Dining Options
Start your day right with a delicious breakfast buffet and grab a quick bite at the snack bar for on-the-go refreshments. Satisfy your cravings without leaving the comfort of the hotel.

Experience luxury, convenience, and excellent service at Hampton Inn Garden City. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCK

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 137 reviews
Cleanliness: 7.5
Service: 6.5
Location: 10
Room Quality: 8.5
Amenities: 5.5
Value for Money: 7.5
Food and Beverage: 10
Overall Experience: 8.5
J
John • family_with_children • us
7
Pros:

Staff when we checked in.

Cons:

Loudest Hampton Inn we have ever stayed in.

2026-10-17 • via Nuitee
A
Avalos Medina • couple • us
10
2026-09-17 • via Nuitee
A
April • couple • us
6
2026-09-15 • via Nuitee
N
Nutt • couple • us
8
2026-09-03 • via Nuitee
S
Selena • family_with_children • us
10
2026-08-17 • via Nuitee
R
Robert • couple • us
6
It was alright
Pros:

It machinserved his purpose why did

Cons:

The washing machine wasn’t working. The icemaker wasn’t working on the third floor.

2026-08-10 • via Nuitee
S
Sheldon • solo_traveller • us
8
2026-07-19 • via Nuitee
B
Barbara • solo_traveller • us
9
2026-07-14 • via Nuitee
A
April • couple • us
1
Horrific
Pros:

Location

Cons:

Had to move rooms several times because of the incompetence of the staff

2026-07-12 • via Nuitee
P
Polly • couple • us
10
2026-07-08 • via Nuitee
D
David • couple • us
10
Quiet rooms where you couldn’t hear anything outside not even the thunderstorm that came through
Pros:

Room was ready upon check in. Hilton Honors app made accessing my room easy. Breakfast was good and delicious.

2026-07-02 • via Nuitee
S
Salvador • couple • us
10
Excelente
Pros:

Todo

Cons:

Todo b

2026-06-17 • via Nuitee
L
Laurie • solo_traveller • us
7
Fine
Pros:

Clean, friendly staff

Cons:

We had young children and booked because of pool. Pool was under maintenance. Would have been nice to know that at time of booking

2026-06-15 • via Nuitee
E
Elizabeth • couple • us
4
Not what I would expect for what I paid for
Pros:

It was clean

Cons:

Staff were not polite at front desk , swimming pool was down the whole stay

2026-06-03 • via Nuitee
G
giannar468 • Family
2
Pretty bland and not friendly.
Pros:

My family and I came here to Garden for a funeral, I will say our vibes are already bummed but the state of this hotel where we slept, and took sanctuary was very poor. The girl who gave us our keys messed up the door assignments i don’t know how many times, also i’m not sure if this black man was her boyfriend or something but everytime she was here he was here, it was weird and felt unsafe. he would stare at everyone coming in and out, i’m not sure if they told him anything but obviously they didn’t if he kept coming back. Dirty clothes and dirty looks not a good vibe for a small town with several people and family traveling. I’m not sure how garden city handles their homeless issues but nothing was done. The workers were rude to my grandmother when she tried resolving things with our keys and the hotel maintenance did terrible with pickup/clean up. don’t like the attitudes of the workers at all, only one young man helped he was young, tall, blonde guy with glasses. Thank you for being the only worker in this establishment with actual manners. So id say if you are visiting with several people and if any of them are handicapped or disabled don’t even bother coming here, their elevators are never working or even get fixed.

2026-05-31 • via Tripadvisor
C
Cameron • family_with_children • us
7
Location good,swimming pool has been closed for over a year. Breakfast was ok, no extra towels
Pros:

Location

Cons:

Swimming pool closed from a year ago

When asked for extra towels was told they didnt have any towels

2026-05-18 • via Nuitee
P
Pearl • couple • us
9
2026-05-03 • via Nuitee
L
Lloyd • couple • us
9
Pleasant stay
2026-05-01 • via Nuitee
J
Jolyna • couple • us
7
Nice place, but could hear the people on both sides of me.
Pros:

Nice location, clean room, wonderful staff.

Cons:

Kind of noisy.

2026-04-20 • via Nuitee
K
Kimberly • family_with_children • us
3
Never again
Pros:

Room was a nice size and comfortable.

Cons:

Pool out of order.
Smells like the sewer in the hallway.
We had to fix our own television. Staff was no help.
Things were broken—-we tried to change the toilet paper roll and the holder flew off the wall.

2026-04-18 • via Nuitee