Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto by IHG

Hotels
•
Holiday Inn Express
8.6 (120 reviews)
Blvd Miguel Aleman, Esquina Con Paseo Tollocan, Toluca, MEX, 50200 , Toluca , MX
52-722-2655100

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Fitness facilities
Conference space
Television in common areas
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Attentive staff
Comfortable beds
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.56
Reports of bed bugs and poor cleanliness standards noted.
Service
9.53
Guests praised the professionalism and attentiveness of the staff.
Location
9.57
Convenient proximity to event locations.
Room Quality
8.02
General feedback indicates rooms need updates, although some found them comfortable.
Amenities
8.55
Breakfast offered limited choices but was varied.
Value for Money
9.01
Generally perceived as good value, though some specific complaints noted.
Food and Beverage
8.06
Breakfast was good, but not enough variety for dietary restrictions.
Overall Experience
8.53
Mixed feelings with some positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:44

Property Description

Recreation Opportunities: Enjoy the outdoor pool and fitness center to stay active and refreshed during your stay.
Convenience and Comfort: Benefit from complimentary wireless internet, room service, and a grocery/convenience store on-site.
Featured Amenities: Take advantage of the business center, complimentary buffet breakfast, and shuttle service to the airport.

Book your stay at Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto now to experience these fantastic amenities firsthand!

Important information:

  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLC

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 9.01
Food and Beverage: 8.06
Overall Experience: 8.53
P
Patricia
10
Pros:

Todo estuvo muy bien volveria

2025-10-12 • via Nuitee
M
Marcelo
4
Pros:

Hotel um pouco fora do padrão esperado da rede HI, Apartamento velho, carpet ruim e com cheiro.
Equipe atenciosa

2025-09-25 • via Nuitee
A
Alejandro Novoa • partner
10
Pros:

me quedo muy cerca del evento al que fui el fin de semana

2025-09-22 • via Nuitee
R
Raunel • family
10
Pros:

I really want to thank the personnel for the professionalism they allways have. Graet people. Graet service.

2025-09-20 • via Nuitee
G
Guillermo
8
Pros:

Todo ok

2025-09-16 • via Nuitee
H
Hilda • partner
8
Pros:

Rooms were clean and beds were confortable, would have preferred more of continental breakfast then the breakfast offered, too much bread no choices for someone who can’t eat breads. That is the reason for the 4 stars overall stay. Ty

2025-09-06 • via Nuitee
M
Mauricio • family
10
Pros:

Muy cómodo

2025-08-25 • via Nuitee
S
Silvana
8
Toluca trip
Pros:

Beds were very comfortable, room spacious, breakfast was good, which lots of options, unfortunately we can’t have any carbs, but it was one of the most varied breakfast we have seen.

2025-08-10 • via Nuitee
F
Fernando • family
10
Pros:

Muy comda en todos los aspectos

2025-08-10 • via Nuitee
D
David Antonio
2
Chinches y mala limpieza en almohadas
Pros:

Nos fue mal a mí y mi compañero de trabajo, un par de almohadas olían muy mal y al amanecer nos percatamos de que había una chinche y la pusimos en un vaso de plástico y se la entregamos a recepción, la verdad sigo aún con comezón, en fin mal por el tema de limpieza y sobretodo el tema de las chinches, que puedo hacer al respecto?, desgraciadamente no tomé foto de la chinche

2025-08-08 • via Nuitee
R
Roberto • family
8
Pros:

Todo bien.

2025-07-07 • via Nuitee
F
Fredis Manuel
8
Muy bien
Pros:

Fue muy buena. Lo único x mejorar que había un ascensor fuera de servicio y solo con uno operando se demoraba mucho x la cantidad de huéspedes

2025-06-13 • via Nuitee
V
Victor Manuel
10
Muy bien ubicado.
Pros:

Muy bien ubicado, cerca del aeropuerto, del centro de trabajo y a un lado de Plaza Sendero con buenas opciones para cenar.

2025-06-10 • via Nuitee
S
Santosh
10
Pros:

Great experience staying in Holiday Inn. Very convenient location

2025-05-31 • via Nuitee
P
Patricia
8
Pros:

La ocupación del hotel era altísima y solo tenían un elevador funcionando
Había fila para subir y bajar....

2025-05-31 • via Nuitee
G
Gerardo • partner
10
Pros:

Buena ubicación cerca del centro comercial

2025-05-25 • via Nuitee
A
Adriana • family
10
Pros:

Conveniente

2025-05-04 • via Nuitee
G
Gerardo
10
Pros:

Alrededor del área es insegura

2025-04-27 • via Nuitee
V
Verified traveler
10
Buen hotel
Pros:

Todo bien, buenos precios y atención.
La ubicación excelente.
El desayuno muy sencillo.

2025-04-23 • via Nuitee
K
Karla • family
10
Pros:

Excelente, nos gustó mucho la habitación, muy amplia y súper cómodas las camas, sin duda regresaríamos

2025-04-22 • via Nuitee