Facilities

Meeting rooms
Full-service spa
Free beach cabanas
Fitness facilities
Proposal/romance packages available
Express check-out
Arcade/game room
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Beautiful atmosphere

Categories

Cleanliness
9.23
The housekeeping team is noted for their attention to detail and care, ensuring cleanliness.
Service
9.7
Staff frequently go above and beyond, with special mentions of polite and attentive service.
Location
9.24
The location is described as perfect, contributing to a relaxing atmosphere.
Room Quality
9.19
Rooms are described as spotless, spacious, and very comfortable.
Amenities
9.62
Excellent facilities including a water park and well-prepared amenities highlighted.
Value for Money
9.18
Guests feel they received great value given the level of service and amenities.
Food and Beverage
9.43
Good food options were enjoyed and positively mentioned by guests.
Overall Experience
9.6
Guests express a strong desire to return, emphasizing satisfaction and unforgettable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:50

Property Description

Spa and Recreational Activities
Indulge in massages, body treatments, and facials at the spa. Enjoy the 2 outdoor swimming pools and relax at the private beach for the ultimate leisure experience.

Dining and Entertainment
With 20 restaurants, 24-hour room service, a coffee shop, and multiple bars/lounges, culinary delights and refreshing drinks are always at your fingertips.

Luxurious Accommodations and Amenities
Stay in one of the 1539 guestrooms featuring modern amenities like iPod docking stations, minibars, LED TVs, and designer toiletries. Take advantage of complimentary wireless internet access and enjoy the furnished balconies or patios for relaxation.

Book your stay at Atlantis, The Palm in Dubai and immerse yourself in luxury and comfort.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • Sustainability Certifications

    EarthCheck

See all policies

Location

Guest Reviews

9.4
Based on 551 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.62
Value for Money: 9.18
Food and Beverage: 9.43
Overall Experience: 9.6
S
Stephen • family_with_children • ae
9
Family relaxation at luxury level
Pros:

Very attentive staff in all outlets including breakfast, pool and restaurants. High standard of service .

Cons:

Some restaurants can be expensive. Prices for food and beverages can be overly expensive.

2026-06-27 • via Nuitee
M
maizar • family_with_children • ae
10
رائعة
Pros:

Atlantis all time is the top

Cons:

Nothing

2026-06-27 • via Nuitee
S
sagit • family_with_children • il
10
Pros:

הכל היה מושלם

Cons:

היה שיערה באוכל

2026-06-27 • via Nuitee
A
amit • solo_traveller • il
10
2026-06-27 • via Nuitee
S
Sultan • couple • ae
10
2026-06-27 • via Nuitee
A
Avraham • family_with_children • il
10
עדיף להגיע בתחילת שבוע פחות עמוס
Pros:

מקום מושלם,רמת שרות וואו
נחזור בטוח.

2026-06-27 • via Nuitee
A
Ammar • solo_traveller • ae
9
2026-06-27 • via Nuitee
T
Tauana • family_with_children • my
10
Amazing hotel
Pros:

Great hotel with every kind of activity you can possibly need.

2026-06-27 • via Nuitee
M
Mark • solo_traveller • ae
10
Pros:

Everything, an exceptional hotel.

Cons:

There's nothing not to like about Atlantis The Palm.

2026-06-27 • via Nuitee
S
Saqeeb • couple • ae
10
2026-06-27 • via Nuitee
S
STANISLAV DOLZHENKO • solo_traveller • ae
10
2026-06-27 • via Nuitee
A
Alaa • family_with_children • il
5
Disappointed
Pros:

One month took to get the deposit back! And after so many messages to the hotel!

Cons:

They answer after days with answers like: we check and reply later. Then they dont reply!

2026-06-27 • via Nuitee
A
Azam Jalal • family_with_children • pk
10
2026-06-27 • via Nuitee
N
Nadeesha • solo_traveller • ae
10
2026-06-27 • via Nuitee
B
Bedrettin Onur • couple • tr
10
2026-06-27 • via Nuitee
S
Stalin • family_with_children • ae
8
2026-06-27 • via Nuitee
C
Costin • family_with_children • ro
9
2026-06-26 • via Nuitee
A
adel • solo_traveller • bh
10
2026-06-26 • via Nuitee
לירן • solo_traveller • il
10
Pros:

מלון גדול ומפואר שירות מצויין

Cons:

הכל כ"כ גדול שם וקשה ללכת ממקום למקום יש 2 מתחמים לילדים קטנים בפארק מים שאחד מהם היה סגור והשני קטן יחסית. הפארק מים יותר מתאים לילדים גדולים/נערים

2026-06-26 • via Nuitee
A
Aviad • family_with_children • il
9
2026-06-26 • via Nuitee