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Facilities
Property facilities
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Meeting rooms
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Full-service spa
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Free beach cabanas
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Fitness facilities
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Proposal/romance packages available
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Express check-out
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Arcade/game room
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Health club
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Free WiFi
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24-hour front desk
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Luggage storage
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Express check-in/check-out
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Sauna
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Concierge service
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Wheelchair accessible
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Steam room
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Elevator
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Fitness facilities
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Supervised childcare/activities
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ATM/banking
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Gift shops or newsstand
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Shopping on site
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Conference space
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Golfing nearby
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Breakfast available (surcharge)
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Arcade/game room
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Health club
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Express check-out
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On private beach
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Skydiving nearby
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Full-service spa
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Meeting rooms
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Wedding services
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Express check-in
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Golf lessons available nearby
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Tours/ticket assistance
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Free wired internet
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Wheelchair accessible parking
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Braille or raised signage
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Lazy river
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Waterslide
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Conference center
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Snack bar/deli
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Ecotours on site
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Helicopter/airplane tours on site
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Playground on site
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Racquetball/squash on site
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Scuba diving on site
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Snorkeling on site
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Surfing/bodyboarding on site
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Tennis lessons on site
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Free self parking
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Free valet parking
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Airport transportation - pickup (surcharge)
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Free water park access
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Beach umbrellas
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Free beach cabanas
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Free pool cabanas
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Beach sun loungers
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Pool sun loungers
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Beach towels
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Children's club (surcharge)
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Ziplining on site
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Proposal/romance packages available
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Horse riding nearby
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Wheelchair-accessible on-site restaurant
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Well-lit path to entrance
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Spa and Recreational Activities
Indulge in massages, body treatments, and facials at the spa. Enjoy the 2 outdoor swimming pools and relax at the private beach for the ultimate leisure experience.
Dining and Entertainment
With 20 restaurants, 24-hour room service, a coffee shop, and multiple bars/lounges, culinary delights and refreshing drinks are always at your fingertips.
Luxurious Accommodations and Amenities
Stay in one of the 1539 guestrooms featuring modern amenities like iPod docking stations, minibars, LED TVs, and designer toiletries. Take advantage of complimentary wireless internet access and enjoy the furnished balconies or patios for relaxation.
Book your stay at Atlantis, The Palm in Dubai and immerse yourself in luxury and comfort.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Covid
Property does not offer onsite COVID-19 testing
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Sustainability Certifications
EarthCheck
Property policies
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Pets
Pets not allowed
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Covid
Property does not offer onsite COVID-19 testing
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Sustainability Certifications
EarthCheck
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Health & Safety
Property does not require health documentation at check-in
Location
Guest Reviews
Service has been great thank you
Everything for everyone. The best place in Dubai for families. Good service, many things to do, Aquapark , many restaurant, very nice room service.
Absolutely stunning location. With the greatest view, you can find in Dubai, lovely people, helping nature and extraordinary hospitality, which make it better to live there for seven days and they treat you like a king.
A wonderful luxurious 5* magical paradise. This hotel is everything you could ever dreamt off and more.
We got checked in by a very handsome man who was super polite and professional and made us feel like royalty. We got a lovely little upgrade with superb views.
The amount of stuff for
Kids and adults to do in this place is endless. Staff go above and beyond and customer service is one of the best in the world and I’ve been to a lot of places.
The kids club staff are wonderful and treat kids like royalty . My child didn’t want to leave. The kids club is amongst the best I’ve ever Ever seen in my life.
The food is high quality and mouthwatering - we ate in saffron and kaleidoscope and to say they were incredible is an understatement. The flavour of the food was absolutely up there with Michelin star.
The aquarium is mesmerising also 😍, I could sit and watch it for hours .
The Resort is incredibly clean and well kept, the beach and kids activities plus the adults was superb. The attention to detail from the housekeeping staff was so impressive also. Lots of extra touches with little fish on your charging leads and slippers positioned beside the bed.
A piece of my heart stayed in this wonderful resort when we left. we as a family will most certainly be back( only for much longer next time).
Thankyou Atlantis and Staff- you made our dreams become reality 🙂↔️
Excellent stay and would highly recommend the imperial club upgrade. Lovely area to enjoy breakfast and afternoon tea. with a great team who look after you perfectly.
Saroj was amazing cleaning our room - really helpful
Staff around the resort are so polite and helpful too
We’ve just returned from a stay at Atlantis, The Palm and it genuinely deserves its reputation — this is a proper 5-star hotel in every sense.
From the moment you arrive, everything feels polished, seamless, and premium. The hotel is stunning, the facilities are world-class, and the overall atmosphere is exactly what you expect from a flagship luxury resort in Dubai.
The standout for us, though, was the service. In particular, Habib in Guest Services was exceptional. He consistently went above and beyond throughout our stay — always approachable, proactive, and genuinely focused on making sure everything was perfect. It’s rare to come across someone who makes such a noticeable difference to your experience, but Habib absolutely did.
Atlantis is a huge hotel, but it never felt impersonal. Everything was efficient, staff were consistently professional and friendly, and the level of attention to detail was outstanding.
If you’re considering staying here, do it — it’s an incredible hotel and worth every bit of the 5-star reputation. And if you have the chance to interact with Habib in Guest Services, you’ll be in excellent hands.
Highly recommended.
Perfect experience. Best service and beautiful place!
We had a fantastic time staying at The Atlantis, third time for me and first time for my daughters. Your staff are amazing and always so polite. My eldest daughter received a cake for her Birthday which was so kind and appreciated. Nothing is too much trouble.
Thank you for the wonderful days at the Atlantis Hotel. It is a wonderful hotel for a family and everyone took great care of us! The staff is very nice and will do anything you want! Thank you also to Mr. Subosh who took care of our room.
The 4th time staying at this amazing hotel as always it’s spotless clean the services is second to none and the rooms were always kept to a very high standard. A big thank you to Jagat the roomcleaner who was amazing all week and made a lovely finish to the beds on the last few nights Photo below. Will I be back of course the kids won’t go anywhere else.
(Nazir) (room services)is the best employee at the hotel.
We would like to sincerely thank Atlantis The Palm for the wonderful ambiance and exceptional service. You truly made us feel special throughout our stay. We never regret recommending your hotel to our dear friend who recently stayed with you and she had an amazing experience as well. We will definitely be coming back and look forward to staying with you again.
I would like to sincerely thank Saikat for the excellent housekeeping service. The room was always spotless, tidy, and very comfortable. Every detail — from the fresh atmosphere to the neatly arranged items — showed great care and attention to guest comfort.
I especially appreciated the creative towel animals — such a thoughtful and delightful touch that made the stay even more special and brought a smile every day.
I truly value Saikat’s professionalism, dedication, and the effort put into the work. Thanks to Saikat, my stay felt pleasant and welcoming, just like being at home.
Thank you very much for your hard work and outstanding service!
Great location and a beautiful well kept and tidy room. Rooms are well equipped with excellent views
Great hotel, fantastic service. Ramsan at Imperial Club Beach was amazing and made our week especially memorable.
The rooms were clean and the staff were very good.
We have stayed in many great hotels around the world, but the service we received from Temba was on another level.
Our room was immaculate every single day – perfectly cleaned, beautifully organized and prepared with exceptional attention to detail. Nothing was ever missing, and everything felt thoughtful and done with real care for our family.
Temba is professional, friendly, respectful and always smiling. He consistently went above and beyond to make sure we felt comfortable and welcome. Returning to the room each day was a genuine pleasure thanks to him.
Team members like Temba are the reason guests want to come back. He truly deserves special recognition, praise and a reward for the outstanding job he is doing.
Thank you, Temba, for making our stay unforgettable.
Above and beyond service by Shubha Paul, anticipated what we wanted and needed and also made lovely towel animals for my kid. Can't say enough of how much we appreciated it.
Room is spacious clean nice ocean view. Bed is really comfy. The staff is really courteous and helpful. A special thanks to Jagat, he's such an amazing champ! He turns the room and makes it spotless! He's so creative as well! If all hotels have people like him, it would be a perfect world!
Food is also excellent! Many variations catering for everyone's taste.
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