Donatello Hotel

Hotels
•
Independent
8.8 (2920 reviews)
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948 , Dubai , AE
971-4-340 90 40

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free beach shuttle
Health club
Free WiFi
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Hospitable staff
Great location
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
8.33
Rooms were not cleaned well; issues mentioned include hair drier not working and unrefilled items.
Service
9.5
Staff were good and hospitable; many positive mentions of the staff's helpfulness.
Location
9.54
Great location; close to metro and key attractions, several positive mentions.
Room Quality
7.99
Rooms have issues like being old and uncomfortable beds; some guests reported on lack of maintenance.
Amenities
8.52
Amenities received mixed feedback, issues with the spa.
Value for Money
8.98
Generally considered good value based on various reviews.
Food and Beverage
8.03
Breakfast noted as not special; some dissatisfaction with the options offered.
Overall Experience
9.5
Many guests stated positive overall experiences with the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:17

Property Description

Luxurious Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at the spa, or unwind at the health club, outdoor pool, and sauna for a rejuvenating experience.

Dining and Entertainment Options

Choose from 2 restaurants, a poolside bar, and 3 bars/lounges for delectable meals and refreshing drinks. Enjoy 24-hour room service and a coffee shop/cafe for added convenience.

Convenient Location and Event Spaces

With a beach shuttle for easy access to the sand, a 24-hour business center, and event spaces totaling 1100 square feet, this hotel in Al Barsha is perfect for business and leisure travelers alike.

Book your stay at Donatello Hotel for a blend of relaxation and convenience near Mall of the Emirates and other top attractions in Dubai!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 2920 reviews
Cleanliness: 8.33
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9.5
N
Nelzer • solo_traveller • ae
5
2026-05-16 • via Nuitee
S
Shayem • solo_traveller • gb
10
It was a great stay amazing staff very helpful from the receptionist Ella and Karim
Pros:

Brilliant

2026-05-14 • via Nuitee
A
Ajmal • solo_traveller • sa
10
Pleasant stay at Donatello
Pros:

Location and room size

Cons:

Limited parking space

2026-05-14 • via Nuitee
محمد • solo_traveller • sa
10
Pros:

I had a very great stay with all the amenities and they upgraded my room. Special thanks to Ms. Ella.

2026-05-14 • via Nuitee
A
Aman • couple • ae
10
It was a really nice stay and really amazing staff specially reception and house keeping
2026-05-14 • via Nuitee
Z
Zhanerke • solo_traveller • ae
10
Clean room, good and friendly staff, pleasant stay.
Pros:

I really got surprised to upgrading my room☺️ Room was clean, staff is very friendly, I want to remark Ella’s work and dedication☺️
It was a lovely stay, looking forward to come back!

2026-05-13 • via Nuitee
R
Rajab • solo_traveller • ye
10
2026-05-13 • via Nuitee
L
Lopes Vieira • solo_traveller • br
10
Pros:

Hotel bem localizado, próximo ao metrô e shopping, funcionários atenciosos e prestativos, assim como a funcionária ELLA que ajudou bastante em minha estadia. café da manhã bom.

2026-05-13 • via Nuitee
A
Abdul • couple • sa
9
2026-05-12 • via Nuitee
S
SAIFUL RIZAM JUMAT • solo_traveller • bn
8
2026-05-12 • via Nuitee
T
Tengmitchi • solo_traveller • ae
10
2026-05-12 • via Nuitee
A
Ahmed • couple • ae
10
Thanks so much
Pros:

Everything

Cons:

Nothing

2026-05-11 • via Nuitee
N
Nate • solo_traveller • ae
10
2026-05-10 • via Nuitee
A
Abdlhady • couple • sa
9
2026-05-10 • via Nuitee
J
Joseph • solo_traveller • ae
10
Pros:

Booked deluxe room for 1 week for me and my wife who is visiting dubai for the first time, got upgraded to the suite room which was splendid for our stay. The rooms were so spacious and clean. Housekeeping and hospitality was superb. Asmita and ella both were so supportive and prompt whenever we needed any help. Thanks to team Donatello will visit again for sure.

2026-05-09 • via Nuitee
R
Ramandeep Singh • solo_traveller • in
10
2026-05-07 • via Nuitee
I
Ibraimova • couple • ae
10
2026-05-06 • via Nuitee
W
walid • couple • eg
10
Thanks for Mr Aly for everything
Pros:

Excellent

Cons:

Nothing

2026-05-06 • via Nuitee
W
walid • couple • eg
10
Thanks for Mr Aly for your support
Pros:

Excellent every thing

Cons:

Nothing

2026-05-06 • via Nuitee
S
Saravanan • couple • ae
8
2026-05-06 • via Nuitee