Donatello Hotel

Hotels
•
Independent
8.8 (3137 reviews)
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948 , Dubai , AE
971-4-340 90 40

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free beach shuttle
Health club
Free WiFi
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Hospitable staff
Great location
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
8.33
Rooms were not cleaned well; issues mentioned include hair drier not working and unrefilled items.
Service
9.5
Staff were good and hospitable; many positive mentions of the staff's helpfulness.
Location
9.54
Great location; close to metro and key attractions, several positive mentions.
Room Quality
7.99
Rooms have issues like being old and uncomfortable beds; some guests reported on lack of maintenance.
Amenities
8.52
Amenities received mixed feedback, issues with the spa.
Value for Money
8.98
Generally considered good value based on various reviews.
Food and Beverage
8.03
Breakfast noted as not special; some dissatisfaction with the options offered.
Overall Experience
9.5
Many guests stated positive overall experiences with the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:17

Property Description

Luxurious Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at the spa, or unwind at the health club, outdoor pool, and sauna for a rejuvenating experience.

Dining and Entertainment Options

Choose from 2 restaurants, a poolside bar, and 3 bars/lounges for delectable meals and refreshing drinks. Enjoy 24-hour room service and a coffee shop/cafe for added convenience.

Convenient Location and Event Spaces

With a beach shuttle for easy access to the sand, a 24-hour business center, and event spaces totaling 1100 square feet, this hotel in Al Barsha is perfect for business and leisure travelers alike.

Book your stay at Donatello Hotel for a blend of relaxation and convenience near Mall of the Emirates and other top attractions in Dubai!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 3137 reviews
Cleanliness: 8.33
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9.5
V
Viktoriia • couple • ua
10
Pros:

I had wonderful stay with all staff specially miss ella in reception thank you

2026-07-10 • via Nuitee
A
Andranik • solo_traveller • am
9
Good
Pros:

Wide rooms

Cons:

The pool closed early evening time

2026-07-10 • via Nuitee
V
Viktoriia • couple • ua
10
Good stay. Thank you Miss Ella for the accommodation
2026-07-10 • via Nuitee
H
Hamood • couple • om
10
Thank you Miss Ella
Pros:

I had a lovely stay. Thank you for the a receptionist Miss Ella. She’s very attentive and nice

2026-07-10 • via Nuitee
عبدالله • solo_traveller • ae
10
2026-07-10 • via Nuitee
A
alaa • couple • ae
10
It was my first time and it will not be the last
Pros:

The size of room and design
Receptionists girls were professional
Ellah and aprilyn
Sorry for wrong spelling of your names

Cons:

Little noises from cars sounds

2026-07-10 • via Nuitee
V
Viktoriia • couple • ua
10
2026-07-10 • via Nuitee
C
Cherif • couple • gn
10
Ils sont vraiment bienveillants on a vraiment aimé notre séjour.
2026-07-09 • via Nuitee
N
Nahela • solo_traveller • sa
8
Pros:

Staff services

2026-07-08 • via Nuitee
V
Valério • couple • br
10
2026-07-08 • via Nuitee
M
manuel cruz • couple • in
10
2026-07-08 • via Nuitee
M
manuel cruz • couple • in
10
I had a wonderful stay at Donatello Hotel, Al Barsha. The service and hospitality were excellent throughout my visit. A
Pros:

Everything

Cons:

Less parking

2026-07-08 • via Nuitee
F
Fadi • solo_traveller • dm
5
2026-07-08 • via Nuitee
P
Perumalsamy • solo_traveller • in
7
2026-07-07 • via Nuitee
A
Abubakr • couple • sa
10
اقامة مريحة
Pros:

الموظفين ممتازين صراحه و الكل يعمل لراحتك

2026-07-06 • via Nuitee
C
Chandrika • couple • ae
10
Pros:

The hotel was amazing, and the staff were very kind and welcoming. My experience was beyond expectations. I would especially like to mention Bikram his exceptional service made our stay even more memorable. Thank you so much, Bikram and team

2026-07-06 • via Nuitee
J
Jojo • couple • ae
3
Was good we stayed but need to improve on the timing you put cuz there is no proper information
Pros:

Just the location

Cons:

Location of the hotel and the size of the room

2026-07-06 • via Nuitee
V
Vanessa • solo_traveller • ae
10
Pros:

I enjoyed staying in Donatello Hotel, Thanks to Ella, Amal from Reception. Adel and Yohan from Housekeeping and Rahman. Surely i will visit again.

2026-07-05 • via Nuitee
A
Adel • solo_traveller • ae
5
2026-07-05 • via Nuitee
M
Mohamed • couple • ae
10
Pros:

Big rooms and the kindly and helpful staff

Cons:

TVs

2026-07-03 • via Nuitee