Beachcomber Island Resort

We stayed at Beachcomber Resort for four nights and unfortunately would not return. While the island itself is beautiful and the beachfront bure we were moved to was okay, the overall experience was let down by several significant issues.

The biggest problem was the water. From the day we checked in on Tuesday until we checked out on Friday, we had either no running water or extremely low water pressure. When water did come through, it was often dirty. Despite being regularly assured the issue would be fixed, it remained unresolved for our entire stay. It wasn’t until Thursday night, after we complained that we were having to buy bottled water just to wash our hands and brush our teeth, that staff finally delivered water to the rooms. We were also left wondering whether the resort’s ice was being made from untreated water, as both adults experienced upset stomachs and the children developed diarrhoea. Having no reliable running water for almost an entire stay is simply not acceptable.

Our first room also didn’t match the photos on Booking.com and was located beside a noisy generator, with significant noise from guests upstairs. To the resort’s credit, they upgraded us to a beachfront bure, which was much nicer and better reflected what had been advertised. Booking.com notes this is a 4 star resort. It is not. This is camping - no running water, rooms are like tents. You can hear everything in the rooms next to you. I agree with other reviews. Just be upfront on booking.com as to what the accomodation is. A budget 1-2 star accomodation similar to camping.

The food was another disappointment. Breakfast had very limited variety, lunch consisted largely of fried food buffet and dinner was also very limited for what was offered. There are no dining options outside set meal times. You also have to buy an entree and a main. You cannot just order a main. Food is very basic. Same menu. Food comes out warm or cold. Service is slow.

They charged 4% for card payments and took the money 3weeks before our stay. Did not give us a chance to pay by cash

Resort needs overall tidy up. Room toilet seat loose and shower bayonet coming out of wall. Beach Bure in photos is not what we got. Not 20m sq no spare bed no glass windows or furniture as in photos. Room had slat walls so very noisy. Property under construction so building noise and sewerage smell from treatment pond middle island. Need to tidy up litter. Lots loud music and noise on 2 of our nights from staff quarters. A lot of open plumbing. No bottled water rooms. Food average and not 4 star. Sharing lunch with day trippers most days.

The meals should be improved most of the sauce wasn’t soak into meats or pasta taste very bland and the breakfast didn’t have much choice and the omelet didn’t star at 7am so never had chance to have it.

Senior staff were constantly chasing us to spend more. They had superficial friendliness towards us. The reef nearby is very damaged (95%) by coral bleaching and crown of thorns starfish. Despite clear impacts of climate change there was very little environmental education or advocacy going on. Turtle program was the one exception. Expensive place to stay. "All inclusive" package is not as it says - false advertising. Only cheap alcohol & basic sugary soft drinks included. This is a money-hungry business. Beware.

Construction is underway

would love a spa to go from hot to cold in the ‘winter months’ first world problems but just a thought! Would love to see more traditional food on the menu! The lovo was amazing!

Working in progress and noise at all time of the day and night, nicely covered by hissing of wind and waves most of the time.

Difficult for less mobile. Soft sand everywhere is charming but can be difficult to negotiate.
A few appropriately positioned hand rails would be helpful.
L

Would have loved standard sizes of reef shoes for sale in the shop (only small or supersize) as we didn't realise these would have been so useful.

It would be great to be able to buy hot food snacks inbetween the breakfast lunch and dinner. Such as burgers, fish and chips or other savory snacks, cheese platters or other choices. Otherwise great food and hospitality.

I wasn't a huge fan of the food. I understand, of course, that there are limitations given that it's an island in the middle of the ocean, but I found that a lot of the food was carby and fried and pretty average across the board. I was on the full board package, with breakfast, lunch, and dinner, and a lot of the stuff was repetitive. I would also say that while there are lots of drink options, a couple of things just need to be tweaked. I ordered a martini, a vodka martini, and I got vodka with martini rosso put in it instead of an actual martini. Just some small tweaks like that for something quite basic, but most of the other cocktails in that were fantastic, and the staff across the board was brilliant.

The food
Not everyone could eat the Fiji buffet food and there were no other options or menu
The cheft did cook chicken and chips but was not happy about it